low LEXUS UX250H 2019 Owners Manual

3957-2. Steps to take in an emergency
7
When trouble arises
If a warning message is dis-
played
The multi-information display
shows warnings of system malfunc-
tions, incorrectly performed opera-
tions, and messages that indicate a
need for maintenance. When a
message is shown, perform the cor-
rection procedure appropriate to
the message.Multi-information display
Follow the instructions of the message
on the multi-information display.
If any of the warning messages are
shown again after the following actions
have been performed, contact your
Lexus dealer.
A

3967-2. Steps to take in an emergency
The warning lights and warning buzzers operate as follows depending on the con-
tent of the message. If a message indicates the need for inspection by a dealer, have
the vehicle inspected by your Lexus dealer immediately.
*: A buzzer sounds the first time a message is shown on the multi-information display.
■Warning messages
The warning messages explained below
may differ from the actual messages
according to operation conditions and vehi-
cle specifications.
■Warning buzzer
In some cases, the bu zzer may not be heard
due to being in a noisy location or audio
sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check the level
of the engine oil, and add if necessary.
This message may appear if the vehicle is
stopped on a slope. Move the vehicle to a
level surface and check to see if the mes-
sage disappears.
■If “Hybrid System Stopped Steering
Power Low” is displayed
This message is displayed if the hybrid sys-
tem is stopped while driving.
When steering wheel operations are
heavier than usual, gr ip the steering wheel
firmly and operate it using more force than
usual.
■If “Hybrid system overheated Output
power reduced” is displayed
This message may be displayed when driv-
ing under severe operat ing conditions. (For
example, when driving up a long steep hill.)
Handling method: P.410
■If “Traction Battery Needs to be Pro-
tected Refrain From the Use of N Posi-
tion” is displayed
This message may be displayed when the
shift lever is in N.
As the hybrid battery (traction battery) can-
Messages and warnings
Warning lightWarning buzzer*Warning
Sounds
• Indicates an important situation, such as when a system related to drivin g is malfunctioning or
that danger may result if the correction proce-
dure is not performed
• Indicates a situation, such as when damage to the vehicle or danger may result
Comes onor flashesSounds
Indicates an important situation, such as when the
systems shown on the multi-information display
may be malfunctioning
Does not sound
• Indicates a condition, such as malfunction of electrical components, th eir condition, or indi-
cates the need for maintenance
• Indicates a situation, such as when an operation has been performed incorrectly, or indicates
how to perform an operation correctly

3977-2. Steps to take in an emergency
7
When trouble arises
not be charged when the shift lever is in N,
shift the shift lever to P when the vehicle is
stopped.
■If “Traction Battery Needs to be Pro-
tected Shift into P to Restart” is dis-
played
This message is displayed when the hybrid
battery (traction battery) charge has
become extremely low because the shift
lever has been left in N for a certain amount
of time.
When operating the vehicle, shift to P and
restart the hybrid system.
■If “Vehicle May Roll Shift to P” or “Shift
to P before exiting vehicle” is shown
Message is displayed when the driver’s
door is opened with out turning the power
switch off with the shift lever in any position
other than P.
Shift the shift lever to P.
■If “Shift is in N Release accelerator
before shifting” is displayed
The accelerator pedal has been depressed
when the shift lever is in N.
Release the accelerator pedal and shift the
shift lever to D, S or R.
■If “Press brake when vehicle is stopped
Hybrid system may overheat” is dis-
played
The message may be displayed when the
accelerator pedal is depressed to hold the
vehicle while the vehicle is stopped on an
incline, etc. The hybrid system may over-
heat. Release the accelerator pedal and
depress the brake pedal.
■If “Auto Power Off to Conserve Battery”
is displayed
Power was turned off due to the automatic
power off function. Next time when starting
the hybrid system, operate the hybrid sys-
tem for approximately 5 minutes to
recharge the 12-volt battery.
■If “High Power Cons umption Power to
Climate Temporarily Limited” is dis-
played
Turn off unnecessary electronic equipment
to reduce power consumption. Please wait until the power supply returns to
normal.
■If “Headlight System Malfunction Visit
Your Dealer” is displayed
The following systems may be malfunction-
ing. Have the vehicle inspected by your
Lexus dealer immediately.
●The LED headlight system
●AFS (Adaptive Front-lighting System) (if
equipped)
●The automatic headlight leveling system
(if equipped)
●Automatic High Beam
■If “Radar Cruise Control Unavailable” is
shown
The dynamic radar cruise control with full-
speed range system cannot be used tempo-
rarily. Use the system when it becomes
available again.
■If “Front Camera Unav ailable” or “Front
Camera Unavailable See Owner’s
Manual” is displayed
The following systems may be suspended
until the problem shown in the message is
resolved. ( P.196, 392)
●PCS (Pre-Collision System)
●LTA (Lane Tracing Assist)
●Automatic High Beam
●RSA (Road Sign Assist) (if equipped)
●Dynamic radar cruise control with full-
speed range
■If “AWD System Overheated Switching
to 2WD Mode” or “AWD System Over-
heated 2WD Mode Engaged” is shown
on the multi-information display (AWD
models)
This message may be displayed when high
load driving is continued. ( P.259)
■If “Maintenance Required Soon” is dis-
played
Indicates that all maintenance according to
the driven distance on the maintenance
schedule
* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been

3987-2. Steps to take in an emergency
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. (P.328)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is
performed. ( P.328)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil and change it if neces-
sary. After changing the engine oil, make
sure to reset the message. ( P.339)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus deal er. After changing the
engine oil, make sure to reset the message.
(  P.339)
■If a message that in dicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the multi-
information display is malfunctioning. Have
the vehicle inspected by your Lexus dealer
immediately.
■If a message that indicates the need for
referring to Owner’ s Manual is dis-
played
●If any of the following messages are
shown on the multi-information display,
follow the instructions.
• “Engine Coolant Temp High” ( P.410)
• “Front Camera Unavailable” ( P.196)
• “Radar Cruise Control Unavailable” ( P.196)
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malf unction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Access System with Elec. Key Malfunc-
tion”
• “Hybrid system malfunction”
•“Check Engine”
• “Hybrid battery system malfunction”
• “Accelerator system malfunction”
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfun ction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
●If “Low Auxiliary Battery See Owner’s
Manual” is shown
• When the display goes off after several
seconds
*:
Maintain the hybrid system operation for
more than 15 minutes and charge the 12-
volt battery.
• When the display does not go off:
Start up the hybrid system using the proce-
dures for “If the 12-volt battery is dis-
charged” ( P.405)
*: Displays for about 6 seconds
●If “Maintenance required for Traction bat-
tery cooling parts See owner’s manual” is
shown, the filter may be clogged, the air
intake vent may be blocked, or there may
be a gap in the duct. Therefore, perform
the following correction procedure.
• If the air intake vent and filter of the hybrid battery (traction battery) are dirty, per-

3997-2. Steps to take in an emergency
7
When trouble arises
form the procedure on P.365 to clean
them.
• If the warning message is shown when
the air intake vent and filter of the hybrid
battery (traction battery) are not dirty,
have the vehicle inspected by your Lexus
dealer.
Take your vehicle to the nearest Lexus
dealer or authorized tire dealer as
soon as possible if any tire goes flat.
The vehicle can be driven for a maximum
of 100 miles (160 km) at a speed below 50
mph (80 km/h) after the tire pressure
warning light comes on. ( P.387)
A run-flat tire has a mark on the
side wall.
■In some condition (such as at high tem-
peratures)
You cannot continue dr iving for up to 100
miles (160 km).
■For the detailed information on run-flat
tires
 P.347
NOTICE
■If “High Power Consumption Power
to Climate Temporarily Limited” is
displayed frequently
There is a possible malfunction relating
to the charging system or the 12-volt bat-
tery may be deteriorating. Have the vehi-
cle inspected by your Lexus dealer.
■If “Low Auxiliary Battery” is displayed
frequently
The 12-volt battery may have deterio-
rated. As the battery may discharge in
this state when left unattended, have the
battery inspected by your Lexus dealer.
If you have a flat tire
Your vehicle is not equipped with a
spare tire, but instead you can con-
tinue driving the vehicle with run-
flat tires even if any tire goes flat.
In this case, slow down and drive
with extra caution.
Run-flat tires

4007-2. Steps to take in an emergency
One of the following may be the cause
of the problem:
The electronic key may not be func-
tioning properly. ( P.403)
 There may not be sufficient fuel in
the vehicle’s tank.
Refuel the vehicle. ( P.190)
 There may be a malfunction in the
immobilizer system. ( P.69)
 There may be a malfunction in the
steering lock system.
 The hybrid system may be malfunc-
tioning due to an electrical problem
such as electronic key battery
depletion or a blown fuse. However,
depending on the type of malfunc-
tion, an interim measure is available
to start the hybrid system.
One of the following may be the cause
NOTICE
■When replacing the tires
When removing or fitting the wheels,
tires or the tire pressure warning valve
and transmitter, contact your Lexus
dealer as the tire pr essure warning valve
and transmitter may be damaged if not
handled correctly.
■When driving over bumps
If a vehicle has a flat tire, the vehicle
height will be lower than usual. Ensure
that nothing strikes the bottom of the
vehicle.
■To avoid damaging the tire pressure
warning valves and transmitters
When a tire is repaired with liquid seal-
ants, the tire pressure warning valve and
transmitter may not operate properly. If a
liquid sealant is used , contact your Lexus
dealer or other qualified service shop as
soon as possible. Make sure to replace
the tire pressure warning valve and trans-
mitter when replacing the tire. ( P.350)
If the hybrid system will not
s
tart
Reasons for the hybrid system not
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start
even though the correct starting
procedure is being followed.
(  P.162)
The interior lights and head-
lights are dim, or the horn does
not sound or sounds at a low vol-
ume.

4017-2. Steps to take in an emergency
7
When trouble arises
of the problem:
The 12-volt battery may be dis-
charged. ( P.405)
 The 12-volt battery terminal con-
nections may be loose or corroded.
( P.342)
One of the following may be the cause
of the problem:
 The 12-volt battery may be dis-
charged. ( P.405)
 One or both of the 12-volt battery
terminals may be disconnected.
( P.342)
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the hybrid system does not start,
the following steps can be used as an
interim measure to start the hybrid sys-
tem if the power switch is functioning
normally.
Do not use this starting procedure
except in cases of emergency.
1 Press the parking brake switch to
check that the parking brake is set.
(P.172)
Parking brake indicator will come on.
2 Shift the shift lever to P.
3 Turn the power switch to ACC. 4
Press and hold the power switch for
about 15 seconds while depressing
the brake pedal firmly.
Even if the hybrid system can be
started using the above steps, the sys-
tem may be malfunctioning. Have the
vehicle inspected by your Lexus dealer.
The interior lights and head-
lights do not turn on, or the horn
does not sound.
Starting the hybrid system in an
emergency

4027-2. Steps to take in an emergency
1Remove the cover inside the lug-
gage compartment by inserting a
screwdriver.
When removing the cover, to prevent dam-
age, cover the tip of the screwdriver with a
rag.
2Pull the lever.
Using the lever to open the fuel filler
door may not allow for an adequate
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate. Keep the plate in a
safe place such as your wallet, not in
the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key (if equipped) that were pro-
vided with your vehicle.
If the fuel filler door cannot
b
e opened
If the fuel filler door opener switch
cannot be operated, contact your
Lexus dealer to service the vehicle.
In case where refueling is urgently
necessary, the following procedure
can be used to open the fuel filler
door.
Opening the fuel filler door

4037-2. Steps to take in an emergency
7
When trouble arises
reduction in fuel tank pressure before
refueling. To prevent fuel from spilling
out, turn the cap slowly when removing
it. During refueling, fuel may spill out
from the filler opening due to air being
discharged from inside the fuel tank.
Therefore, fill the fuel tank carefully and
slowly.
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated using the Remote Touch or at your
Lexus dealer. If it is off, turn the function
on.
●Check if battery-saving mode is set. If it is
set, cancel the function. (P.125)
■Unlocking the door
Use the mechanical key ( P.106) to
perform the following operations.
If the electronic key does not
o
perate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.125) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors can be opened and the hybrid
system can be started by following
the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle, includ-
ing the card key, to your Lexus dealer.
Locking and unlocking the doors

4047-2. Steps to take in an emergency
1Insert the mechanical key while
pulling on the driver’s door handle.
2
Unlock the door.
3
Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1
With the door open, push down the
inside lock button.
2
Close the door.
■Key linked functions
The opening and closing of the power win-
dows and moon roof can be linked to key
operation by a customized setting. 1
Closes the windows and moon roof
(turn and hold)
2
Opens the windows and moon roof
(turn and hold)
1Ensure that the shift lever is in P and
depress the brake pedal.
2
Touch the Lexus emblem side of the
electronic key to the power switch.
When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON.
When the smart access system with push-
button start is deactivated in customization
WARNING
■When using the mechanical key and
operating the power windows or
moon roof (if equipped)
Operate the power window or moon
roof after checking to make sure that
there is no possibility of any passenger
having any of their body parts caught in
the window or moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.
Starting the hybrid system