tow LEXUS UX250H 2019 Workshop Manual

3566-3. Do-it-yourself maintenance
AWD modelsJack handle
Wheel nut wrench
Jack
Towing eyelet
A
B
C
D
WARNING
■Using the tire jack
Observe the following precautions.
Improper use of the tire jack may cause
the vehicle to suddenly fall off the jack,
leading to death or serious injury.
●Do not use the tire jack for any pur-
pose other than replacing tires or
installing and removing tire chains.
●Only use the tire jack that comes with
this vehicle for replacing a flat tire. Do
not use it on other vehicles, and do not
use other tire jacks for replacing tires
on this vehicle.
●Put the jack properly in its jack point.
●Do not put any part of your body under
the vehicle while it is supported by the
jack.
●Do not start the hybrid system or drive
the vehicle while the vehicle is sup-
ported by the jack.
●Do not raise the vehicle while some-
one is inside.
●When raising the vehicle, do not put an
object on or under the jack.
●Do not raise the vehicle to a height
greater than that required to replace
the tire.
●Use a jack stand if it is necessary to get
under the vehicle.

3576-3. Do-it-yourself maintenance
6
Maintenance and care
1Pull the lever upwards and open the
deck board.
2
Unhook the string on the backside
of the deck board.
3
Attach the string to the luggage
cover hook on the back door. 4
Remove the Jack.
1
Unhook the rubber band.
2
Take out the jack.
When stowing the jack, close it by turning
the handle indicated by until it does not
move anymore, place the jack and fix it
with the rubber band.
1Chock the tires.
WARNING
●When lowering the vehicle, make sure
that there is no-one near the vehicle. If
there are people nearby, warn them
vocally before lowering.
Taking out the jack
Removing a tire
TireWheel chock positions
Front left-hand sideBehind the rear right-hand side tire
Front right-hand sideBehind the rear left-hand side tire
A

3596-3. Do-it-yourself maintenance
6
Maintenance and care
1Remove any dirt or foreign matter
from the wheel contact surface.
If foreign matter is on the wheel contact
surface, the wheel nuts may loosen while
the vehicle is in motion, causing the tire to
come off.
2Install the tire and loosely tighten
each wheel nut by hand by approxi-
mately the same amount.
Turn the wheel nuts until the washers come into contact with the disc wheel.
Disc wheel
Washer
3
Lower the vehicle.
4
Firmly tighten each wheel nut two
or three times in the order shown in
the illustration.
Tightening torque:
76 ft•lbf (103 N•m, 10.5 kgf•m)
5
Stow the tire jack and all tools.
WARNING
■Replacing a tire
Do not touch the disc wheels or the area
around the brakes immediately after the
vehicle has been driven.
After the vehicle has been driven the disc
wheels and the area around the brakes
will be extremely hot. Touching these
areas with hands, feet or other body
parts while changing a tire, etc. may
result in burns.
■Replacing a tire for vehicles with
power back door
In cases such as when replacing tires,
make sure to cancel the power back
door system ( P.122). Failure to do so
may cause the back door to operate
unintentionally if the power back door
switch is accidentally touched, resulting
in hands and fingers being caught and
injured.
Installing the tire
A
B

3666-3. Do-it-yourself maintenance
the filter.
1Turn the power switch off.
2 Using a Phillips screwdriver,
remove the clip.
3 Remove the air intake vent cover.
1 Pull the cover as shown in the illus-
tration to disengage the 5 claws,
starting from the claw in the upper
right corner.
2 Pull the cover toward the front of
the vehicle to remove it.
4 Remove the air intake vent filter.
1 Disengage the 1 claw as shown in the illustration.
2 Remove the filter from the cover.
5 Remove the dust and clogs from
the filter using a vacuum cleaner
etc.
Make sure to also remove the dust and
clogs from the inside of the air intake vent
cover.
6Reinstall the filter to the cover.
1 Engage the filter to the 2 claws as
shown in the illustration.
2 Engage the 1 claw to install the filter.
Make sure that the filt er is not crooked or
deformed when installing it.

377
7
7
When trouble arises
When trouble arises
7-1. Essential informationEmergency flashers.................. 378
If your vehicle has to be stopped in an emergency .......................... 378
If the vehicle is trapped in rising water............................................ 379
7-2. Steps to take in an emergency If your vehicle needs to be towed......................................................... 381
If you think something is wrong ........................................................ 385
If a warning light turns on or a warning buzzer sounds ....... 386
If a warning message is displayed ........................................................ 395
If you have a flat tire.................. 399
If the hybrid system will not start ........................................................ 400
If you lose your keys ................. 402
If the fuel filler door cannot be opened........................................ 402
If the electronic key does not operate properly .................... 403
If the 12-volt battery is discharged ........................................................ 405
If your vehicle overheats ......... 410
If the vehicle becomes stuck . 413

3817-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
t
owed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
2WD models: If towing your vehicle
with a wheel-lift type truck from the
front, the vehicle’s rear wheels and
axles must be in good conditions.
(  P.381, 383) If they are dam-
aged, use a towing dolly or flatbed
truck.
AWD models: If towing your vehi-
cle with a wheel-lift type truck, use
a towing dolly. ( P.381, 383)
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity
generated by the operation of the motor
may cause a fire to occur depending on
the nature of the damage or malfunction.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.

3827-2. Steps to take in an emergency
The following may indicate a problem
with your hybrid transmission. Contact
your Lexus dealer or commercial tow-
ing service before towing.
The hybrid warning message shows
on the multi-information display and
the vehicle does not move.
 The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is OFF. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
■Recreational towing (behind motor
home, etc.) (AWD models)
Never dinghy tow your vehicle to pre-
vent causing serious damage to the Elec-
tronic On-Demand AWD system and
transmission. ( P.161)
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck

3837-2. Steps to take in an emergency
7
When trouble arises
From the front (2WD models)
Release the parking brake.
From the front (AWD models)
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels. If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distance
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
Towing with a wheel-lift type
truckUsing a flatbed truck
Emergency towing

3847-2. Steps to take in an emergency
wheels, drivetrain, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet by following the specified
procedure.
1 Take out the towing eyelet.
(P.296)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a wheel nut wrench
*
or hard metal bar.
*: If a wheel nut wrench is not equipped, a wheel nut wrench can be purchased at
your Lexus dealer.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON.
7Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be shifted:
P.168
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
marking steering and braking more difficult.
■Wheel nut wrench
Vehicles with wheel nut wrench: Wheel nut
wrench is installed in luggage compart-
ment. ( P.296)
Vehicles without wheel nut wrench: Wheel
nut wrench can be purchased at your Lexus
dealer.
Emergency towing procedure

4147-2. Steps to take in an emergency
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back
and forth to free it, make sure the sur-
rounding area is clear to avoid striking
other vehicles, objects or people. The
vehicle may also lunge forward or lunge
back suddenly as it becomes free. Use
extreme caution.
■When shifting the shift lever
Be careful not to shif t the shift lever with
the accelerator pedal depressed.
This may lead to unexpected rapid accel-
eration of the vehicle that may cause an
accident resulting in death or serious
injury.
NOTICE
■To avoid damage to the hybrid trans-
mission and other components
●Avoid spinning the tires and depress-
ing the accelerator pedal more than
necessary.
●If the vehicle remains stuck even after
these procedures are performed, the
vehicle may require towing to be freed.