phone LINCOLN AVIATOR 2004 Owners Manual

SCV(Speed Compensated Volume)
Automatically compensates for road
wind and noise. Refer toSpeed
compensated volumeearlier in this
chapter.
DSP Occupancy mode:Use to
optimize the sound based upon the
occupants in the vehicle. Select
from ALL SEATS, REAR SEATS or
DRIVER SEAT.
If your vehicle is equipped with rear seat controls, DISABLE
HEADPHONES and DISABLE REAR CONTROLS will appear as options
at the bottom of the screen. These controls allow you to turn off the
headphones and the rear controls for the rear seat passengers. Press the
appropriate button to turn the headphones or rear controls off. The
button will highlight when the function is disabled. When the button is
not highlighted, the function is on (headphones and rear seat controls
are operating and able to be controlled by the rear seat passengers.)
Setting memory preset stations
The radio is equipped with six station memory preset controls. These
controls can be used to select up to six preset AM stations and twelve
FM stations (six in FM1 and six in FM2).
1. Select the frequency band with the AM/FM1/FM2 touch controls.
2. Select a station.
3. Press and hold a memory preset until the sound returns. The
frequency will appear in the preset.
Seek
²Press/to find the next
listenable station up/down the
frequency band.
²Press
/to advance to the
next/previous track on a CD.
Entertainment Systems
38

Additional map function buttons
To initiate the display of additional
map function buttons, tap the map
anywhere on the screen. The
following buttons will appear:
²STORE- stores current vehicle location as a memory point. Refer to
Memory Pointsfor further information.
²POI(Point of Interest)- brings up the Quick POI menu which allows
the user to perform two functions:
Display POI icons on the map for one category.
Select local map area POIs as destinations or waypoints. The list of
local area POIs can be sorted by distance, name, or icon. Refer to
Points of Interestfor further information.
²NEXT- Press for the system to step through a list of the POIs
requested and display them on the map.
²INFO- Press to access the address and phone number of a selected
POI.
If home has been previously programmed in the ªNav Menuº, the home
icon (house) will appear on the screen and is able to be selected as a
destination.
To delete POI icons from the map, touch the map again and press the
POI off button.
Screen symbols
Navigation symbolÐ Indicates
the current vehicle position and
points to the direction in which the
vehicle is currently traveling.
Entertainment Systems
47

DVD interaction (if equipped)
Your vehicle may be equipped with a DVD player. Your Lincoln
Navigation System (LNS) will interact with your DVD player, providing
you access and messages to the status of the system.
²Press AUDIO.
²Press DVD to access the DVD
screen.
You may select from different chapters, rewind or fast forward within the
current chapter, stop, play or pause the DVD. You may also select DVD
AUX mode (which would allow you to plug in and play games) and to
enable/disable headphones. For further information, refer to your DVD
supplement.
General information
Safety information
Please read and follow all stated safety precautions. Failure to do
so may increase your risk of collision and personal injury. Ford
Motor Company shall not be liable for any damages of any type
arising from failure to follow these guidelines.
Do not attempt to service, repair or modify the system. See your Ford or
Lincoln Mercury dealer.
The driver must not attempt to operate any detailed operation of
the navigation system while the vehicle is in motion. Give full
attention to driving and to the road. Pull off the road and park in a
safe place before performing detailed operations.
If the system is used for an extended period of time with the
vehicle stationary, ensure that the engine is running to avoid
draining the battery.
Do not apply pressure to the display screen.
Entertainment Systems
73

To reset the oil monitoring system to your personalized oil life %:
1. From step 3 above.
2. Release the RESET control
momentarily, then press RESET and
SETUP controls at the same time to
activate a service mode which will
display ªOIL LIFE XX% RESET TO
ALTERº.
3. Press RESET until you find your personalized OIL LIFE XX%.
4. With your personalized OIL LIFE XX% displayed, press SETUP to
continue the system check.
DATA ERR.These messages indicate improper operation of the vehicle
network communication between electronic modules.
²Fuel computer
²Oil life
²Charging system
²Door sensor
²Washer fluid
²Brake fluid
²Compass
²Outside temperature
²Engine sensor
Contact your dealer as soon as possible if these messages occur on a
regular basis.
CELL PHONE USE
The use of Mobile Communications Equipment has become increasingly
important in the conduct of business and personal affairs. However,
drivers must not compromise their own or others' safety when using
such equipment. Mobile Communications can enhance personal safety
and security when appropriately used, particularly in emergency
situations. Safety must be paramount when using mobile communications
equipment to avoid negating these benefits.
Driver Controls
131

Mobile Communication Equipment includes, but is not limited to cellular
phones, pagers, portable email devices, in vehicle communications
systems, telematics devices and portable two-way radios.
A driver's first responsibility is the safe operation of the vehicle.
The most important thing you can do to prevent a crash is to
avoid distractions and pay attention to the road. Wait until it is safe to
operate Mobile Communications Equipment.
CENTER CONSOLE
Your vehicle may be equipped with a variety of console features. These
include:
²Utility compartment with power point
²Cupholders
²Cigarette lighter
Use only soft cups in the cupholder. Hard objects can injure you
in a collision.
REAR CENTER CONSOLE FEATURES (IF EQUIPPED)
The rear center console incorporates the following features:
²Utility compartment
²Cupholders
²Flip forward armrest to provide a
flat load floor
Driver Controls
132

In Canada:
Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-565-3673 (FORD)
www.ford.ca
If you own a Lincoln vehicle and are away from home when your vehicle
needs service, or if you need more help than the dealership could
provide, after following the steps described above, contact the Ford
Customer Relationship Center to find an authorized dealership to help
you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
In Canada:
Lincoln Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
1-800-387-9333
www.lincolncanada.com
In order to help you service your Lincoln vehicle, please have the
following information available when contacting the Lincoln Centre:
²Your telephone number (home and business)
²The name of the dealer and the city where the dealership is located
²The year and make of your vehicle
²The date of vehicle purchase
²The current odometer reading
²The vehicle identification number (VIN)
If you still have a complaint involving a warranty dispute, you may wish
to contact the Dispute Settlement Board (U.S.).
In some states (in the U.S.) you must directly notify Ford in writing
before pursuing remedies under your state's warranty laws. Ford is also
allowed a final repair attempt in some states.
Customer Assistance
258

from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²The file number assigned to your application.
²The toll-free phone number of the DSB's independent administrator.
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²Legible copies of all documents and maintenance or repair orders
relevant to the case.
²The year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license.
²The date of repair(s) and mileage at the time of occurrence(s).
²The current mileage.
²The name of the dealer(s) who sold or serviced the vehicle.
²A brief description of your unresolved concern.
²A brief summary of the action taken by the dealer(s) and Ford Motor
Company.
²The names (if known) of all the people you contacted at the
dealership(s).
²A description of the action you expect to resolve your concern.
You will receive a letter of explanation if your application does not
qualify for Board review.
Oral presentations
If you would like to make an oral presentation, indicate YES to question
6 on the application. While it is your right to make an oral presentation
before the Board, this is not a requirement and the Board will decide the
case whether or not an oral presentation is made. An oral presentation
may be requested by the Board as well.
Customer Assistance
261

Making a decision
Board members review all available information related to each
complaint, including oral presentations, and arrive at a fair and impartial
decision. Board review may be terminated at any time by either party.
Every effort is made to decide the case within 40 days of the date that
all requested information is received by the Board. Since the Board
generally meets once a month, it may take longer for the Board to
consider some cases.
After a case is reviewed, the Board mails you a decision letter and a
form on which to accept or reject the Board's decision. The decisions of
the Board are binding on Ford (and, in some cases, on the dealer) but
not on consumers who are free to pursue other remedies available to
them under state or federal law.
To request a DSB Brochure/Application
For a brochure/application, speak to your dealer or write/call to the
Board at the following address/phone number:
Dispute Settlement Board
P.O. Box 5120
Southfield, MI 48086±5120
1±800±428±3718
You may also contact the North American Customer Relationship Center
at 1-800-392-3673 (Ford), TDD for the hearing impaired: 1-800-232-5952
or by writing to the Center at the following address:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, Michigan 48121
UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
In those cases where you continue to feel that the efforts by Ford and
the dealer to resolve a factory-related vehicle service concern have been
unsatisfactory, Ford of Canada participates in an impartial third party
mediation/arbitration program administered by the Canadian Motor
Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
Customer Assistance
262

In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final; the arbitrator's
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a district or
owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel.
In the United States, using leaded fuel may also result in difficulty
importing your vehicle back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central or South America, the Caribbean, or the Middle East, contact the
nearest Ford dealership. If the dealership cannot help you, write or call:
FORD MOTOR COMPANY
WORLDWIDE DIRECT MARKET OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest Ford
dealership. If the dealership employees cannot help you, they can direct
you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Worldwide Direct Market
Operations.
Customer Assistance
263

Interior style
Cell phone holders
Electrochromatic compass/temperature interior mirrors
Floor mats
Interior trim kits
Leather wrapped steering wheels
Scuff plates
Lifestyle
Bike racks
Cargo organization and management
Engine block heaters and blankets
Rear seat entertainment systems
Towing mirrors
Trailer hitches, wiring harnesses and accessories
Peace of mind
Airbag anti-theft locks
First aid and safety kits
Full vehicle covers
Locking gas cap
Navigation systems
Remote start
Vehicle security systems
Accessories
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