maintenance LINCOLN LS 2005 Customer Assistance Guide

TBENEFITS
Transportation Assistance 3
Roadside Assistance 4
New-Vehicle Limited Warranty 6
Lincoln Complimentary Maintenance 7
Lincoln Customer Assistance Center 9
Lincoln Owner Card 10
Important Information 11
Off ices 14
2.
21085 Towncar BROCHURE 6/3/03 4:58 PM Page 2

LINCOLN COMPLIMENTARY
MAINTENANCE
Lincoln Commitment helps you drive with the
conf idence of knowing that your vehicle is getting the
proper maintenance. Your vehicle will perform at top
levels and you'll protect your investment by following
the Scheduled Maintenance Guide.
Lincoln covers all normal scheduled maintenance as
outlined in your Scheduled Maintenance Guide for the f irst
year or 12,000 miles (whichever occurs f irst), of ownership
on all 2004 model year Lincoln vehicles sold in the U.S.
Coverage begins with the original in-service date
(warranty start date) and zero mileage. Normal Scheduled
Maintenance provides maintenance services at 5,000 mile
intervals, or 6 months (whichever occurs f irst).
Maintenance should be performed anytime within 1,000
miles before or after the scheduled service intervals.
*Fleet sales are excluded from Lincoln Complimentary
Maintenance coverage.
Scheduled
Maintenance*
The 2000-Mile
Window
7.
covers
r occurs
ed
mited
aler and,®
21085 Towncar BROCHURE 6/3/03 4:58 PM Page 7

LI
AS
Most importantly, Lincoln Complimentary Maintenance is
backed by Lincoln and honored at any one of the more than
1,350 Lincoln dealers in the U.S.
To help ensure your Lincoln vehicle delivers the high level
of performance it was designed to provide, please follow
this easy maintenance schedule:
5,000 Miles – All Vehicles
- Change engine oil and f ilter
- Perform multi-point inspection
- Rotate tires
10,000 Miles – All Vehicles
- Change engine oil and f ilter
- Perform multi-point inspection
- Rotate tires
Backed by Lincoln
Maintenance
Schedule
8.
21085 Towncar BROCHURE 6/3/03 4:58 PM Page 8

This brochure is intended to provide general information about
Lincoln Complimentary Maintenance. Repairs needed to any
engine, transmission, and f inal drive components caused by or
resulting from a defect in a non-Ford component, such as an
aftermarket-installed turbocharger, are not covered. In some cases,
the use of Ford-authorized remanufactured parts may be required.
See your dealer or your copy of the warranty for complete details
on the original factory limited warranty.
Coverage begins with the original in-service date (warranty start
date) and zero mileage. Coverage expires upon reaching 1 year or
12,000 miles, whichever occurs f irst. Some eligibility limitations
may apply. Ask your dealer and see your warranty guide
for details.
Fleet sales are excluded from Lincoln Complimentary
Maintenance coverage.
Maintenance covered by Lincoln Complimentary Maintenance
is based on the schedules in your new vehicle Scheduled
Maintenance Guide. Since Maintenance needs vary by vehicle
and driving conditions, please consult your Scheduled
Maintenance Guide for appropriate coverage.
The Maintenance Schedule examples show you the type of
coverage provided. Your actual plan will be based on your
vehicle's needs as stated in your vehicle's Scheduled Maintenance
Guide. Lincoln Complimentary Maintenance is available in the
U.S. (May be available in other countries.) See your dealer for
more details.
15.
require
owever,
on
0
21085 Towncar BROCHURE 6/3/03 4:58 PM Page 15