service reset LINCOLN MKC 2015 Owners Manual

Essential Towing Checks.............................241
Transporting the Vehicle............................243
Towing the Vehicle on Four Wheels........244
Driving Hints
Breaking-In.....................................................246
Economical Driving......................................246
Driving Through Water................................247
Floor Mats.......................................................247
Roadside Emergencies
Roadside Assistance
...................................249
Hazard Warning Flashers
...........................250
Fuel Shutoff
...................................................250
Jump Starting the Vehicle...........................251
Post-Crash Alert System.............................253
Customer Assistance
Getting the Services You Need
................254
In California (U.S. Only)...............................255
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................256 Utilizing the Mediation/Arbitration Program
(Canada Only)
...........................................257
Getting Assistance Outside the U.S. and Canada.......................................................257
Ordering Additional Owner's Literature....................................................259
Reporting Safety Defects (U.S. Only)......259
Reporting Safety Defects (Canada Only)............................................................260
Fuses
Fuse Specification Chart
.............................261
Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview -
2.3L
EcoBoost™..................................................282
Engine Oil Dipstick
.......................................283
Engine Oil Check
..........................................283
Oil Change Indicator Reset........................284 Engine Coolant Check................................284
Automatic Transmission Fluid Check......287
Brake Fluid Check
........................................288
Power Steering Fluid Check ......................
288
Washer Fluid Check....................................288
Fuel Filter
.......................................................288
Changing the 12V Battery..........................288
Checking the Wiper Blades
........................291
Changing the Wiper Blades.......................291
Adjusting the Headlamps..........................292
Removing a Headlamp
...............................293
Changing a Bulb
...........................................293
Bulb Specification Chart
.............................295
Changing the Engine Air Filter..................297
Vehicle Care
General Information....................................299
Cleaning Products
.......................................299
Cleaning the Exterior..................................299
Waxing
............................................................300
Cleaning the Engine.....................................301
Cleaning the Windows and Wiper Blades..........................................................301
4
MKC (TME), enUSA Table of Contents

Doors and Locks
Action
Message
The door(s) listed is not completely closed.
X Door Ajar
The luggage compartment is not completely closed.
Luggage compartment door ajar
The hood is not completely closed.
Hood Ajar
The system has disabled the door switches.
Switches Inhibited Security Mode
There is a system malfunction with the child locks. Contact an authorize\
d dealer as soon as possible.
Child Lock Malfunction Service Required
The factory keypad code displays in the information display after system resets the k\
eypad.See Keyless Entry (page 77).
Factory Keypad Code XXXXX
Driver Alert Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning Rest Now
Take a rest break soon.
Driver Alert Warning Rest Suggested
124
MKC (TME), enUSA Information Displays

3.
Slowly insert the fuel filler nozzle fully into
the fuel system, and leave the nozzle fully
inserted to open both doors until you are
done pumping. Hold handle higher
during insertion for easier access. 4. After you are done pumping fuel, slowly
remove the fuel filler nozzle—allow about
5 to 10 seconds after pumping fuel before
removing the fuel filler nozzle. This allows
residual fuel to drain back into the fuel
tank and not spill onto the vehicle. Note:
A fuel spillage concern may occur if
overfilling the fuel tank. Do not overfill the
tank. The fill pipe is equiped with a drain
hole. Excess fuel due to overfill may drain
through the drain hole and drip onto the
ground."
If the fuel fill inlet was not properly closed, a
Check Fuel Fill Inlet message may appear
on the instrument cluster.
At the next opportunity, do the following:
1. Safely pull off the road.
2. Put the vehicle in
P (Park) and turn the
ignition off.
3. Open the fuel filler door and remove any
visible debris from the fuel fill opening.
4. Insert either the fuel fill nozzle or the fuel
fill funnel provided with the vehicle
several times to allow the inlet to close
properly. This will dislodge any debris
preventing the inlet from sealing. If this action corrects the problem, the
message may not reset immediately. It may
take several driving cycles for the message
to turn off. A driving cycle consists of an
engine start-up (after 4 or more hours with
the engine off ) followed by city or highway
driving. Continuing to drive with the message
on may cause the service engine soon lamp
to turn on as well.
FUEL CONSUMPTION
Note:
The amount of usable fuel in the empty
reserve varies and should not be relied upon
to increase driving range. When refueling
your vehicle after the fuel gauge indicates
empty, you might not be able to refuel the
full amount of the advertised capacity of the
fuel tank due to the empty reserve still
present in the tank.
167
MKC (TME), enUSA Fuel and RefuelingE154765

False Alerts
Note:
If your vehicle has a factory equipped
tow bar and it is towing a trailer, the sensors
will detect the trailer and turn the Blind Spot
Information and Cross Traffic Alert systems
off to avoid false alerts. For non-factory
equipped tow bars, you may want to turn
the Blind Spot Information System off
manually.
There may be certain instances when there
is a false alert by either the Blind Spot
Information or the Cross Traffic Alert systems
that illuminates the alert indicator with no
vehicle in the coverage zone. Some amount
of false alerts are normal; they are temporary
and self-correct.
System Errors
If either system senses a problem with the
left or right sensor, the Blind Spot Information
System telltale will illuminate and a message
will appear in the information display. See
Information Messages (page 118).
All other system faults will display only with
a message in the information display. Switching the Systems Off and On
You can temporarily switch off one or both
systems in the information display.
See
General Information (page 112). When you
switch off the Blind Spot Information System,
you will not receive alerts and the information
display will display a system off message.
The system switches back on whenever you
switch the ignition on.
You can also have one or both systems
switched off permanently at an authorized
dealer. Once switched off, the system can
only be switched back on at an authorized
dealer.
STEERING
Electric Power Steering WARNINGS
The electric power steering system has
diagnostic checks that continuously
monitor the system to ensure proper
operation. When a system error is detected
a steering message will appear in the
information display. WARNINGS
The electric power steering system has
diagnostic checks that continuously
monitor the system to ensure proper
operation of the electronic system. When an
electronic error is detected, a message will
be displayed in the information display. If this
happens, stop the vehicle in a safe place,
and turn off the engine. After at least 10
seconds, reset the system by restarting the
engine, and watch the information display
for a steering message. If a steering message
returns, or returns while driving, take the
vehicle to your dealer to have it checked. Obtain immediate service if a system
error is detected. You may not notice
any difference in the feel of your steering,
but a serious condition may exist. Failure to
do so may result in loss of steering control. Your vehicle is equipped with an electric
power-assisted steering system. There is no
fluid reservoir to check or fill.
223
MKC (TME), enUSA Driving Aids

Using Your Steering Wheel Controls
Depending on your vehicle and option
package, use these controls on your steering
wheel:
•
VOL: Control the volume of playing
media.
• SEEK/PHONE
: Seek presets or use as
you normally would in other
entertainment modes. Press to answer,
to end a phone call or to reject an
incoming call.
• Voice
: Press to start a voice session.
Press again to end and active voice
prompt so you can begin speaking Press
and hold to end a voice session.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for
cleaning glasses. If dirt or fingerprints are
still visible, apply a small amount of alcohol
to the cloth. Do not pour or spray alcohol
onto the display. Do not use detergent or
any type of solvent to clean the display. Support
The SYNC support team is available to help
you with any questions you are not able to
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due to holidays.
Safety Information WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. •
Do not attempt to service or repair the
system. See an authorized dealer.
• Do not operate playing devices if the
power cords or cables are broken, split
or damaged. Place cords and cables out
of the way, so they do not interfere with
the operation of pedals, seats,
compartments or safe driving abilities.
354
MKC (TME), enUSA MyLincoln Touch™

In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. Potential station issues
Action
Cause
Issues
No action required. This is a broadcast issue.
This is poor time alignment by the radio
broadcaster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio volume.
No action required. The reception issue may
clear up as you continue to drive.
The radio is shifting between analog and
digital audio.
Sound fading or blending in and out.
No action required. This is normal behavior.
Wait until the audio is available.
The digital multicast is not available until the
HD Radio broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute delay when selecting
HD2 or HD3, multicast preset or Direct Tune.
No action required. The station is not available
in your current location.
The previously stored multicast preset or
direct tune is not available in your current
reception area.
Cannot access HD2 or HD3 multicast channel
when recalling a preset or from a direct tune.
Fill out the station issue form at website listed
below.*
Data service issue by the radio broadcaster.
Text information does not match currently
playing audio.
382
MKC (TME), enUSA MyLincoln Touch™

Potential station issues
Action
Cause
Issues
Fill out the station issue form at website listed
below.*
Data service issue by the radio broadcaster.
There is no text information shown for
currently selected frequency.
No action required. This is normal behavior.
Pressing Scan disables HD2-HD7 channel
search.
HD2-HD7 stations not found when Scan is
pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor Company
and iBiquity Digital Corp. are not responsible
for the content sent using HD Radio
technology. Content may be changed, added
or deleted at any time at the station owner's
discretion. Radio Voice Commands If you are listening to the radio,
press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands.
If you are not listening to the radio, press the
voice button and, after the tone, say "Radio",
then any of the following commands. "RADIO"
"<87.9-107.9>"
"<87.9-107.9> HD" 1
"<530-1710>" "AM"
"AM <530-1710>" "AM autoset"
"AM autoset preset <#>" "AM preset <#>"
383
MKC (TME), enUSA MyLincoln Touch™E142599

Sirius Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep luggage and
other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree foliage and
thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a weaker one and
the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the a\
udio system may mute.
Satellite radio signal interfer-
ence Troubleshooting tips
Action
Cause
Radio display
No action required. This message should
disappear shortly.
Radio requires more than two seconds to
produce audio for the selected channel.
Acquiring...
If this message does not clear shortly, or with
an ignition key cycle, your receiver may have
a fault. See an authorized dealer for service.
There is an internal module or system failure
present.
Sat Fault/Sirius System Failure.
Tune to another channel or choose another
preset.
The channel is no longer available.
Invalid Channel.
387
MKC (TME), enUSA MyLincoln Touch™

Troubleshooting tips
Action
Cause
Radio display
Contact Sirius at 1-888-539-7474 to subscribe
to the channel, or tune to another channel.
Your subscription does not include this
channel.
Unsubscribed Channel.
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the Sirius satellite or
Sirius tower to your vehicle antenna.
No Signal.
No action required. The process may take up
to three minutes.
Update of channel programming in progress.
Updating.
Contact Sirius at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.
Call Sirius
1-888-539-7474.
Use the channel guide to turn off the Lock or
Skip function on that station.
All the channels in the selected category are
either skipped or locked.
None found. Check Channel Guide.
No action required.
Sirius has updated the channels available for
your vehicle.
Subscription Updated.
Sirius Satellite Radio Voice Commands If you are listening to Sirius satellite
radio, press the voice button on
the steering wheel controls. When
prompted, say any of the following
commands. If you are not listening to Sirius satellite radio,
press the voice button and, after the tone,
say "Sirius", then any of the following
commands. "SIRIUS"
"" "Preset <#>" "SAT"
388
MKC (TME), enUSA MyLincoln Touch™E142599

At every oil change interval as indicated by the information display
*
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter change\
s. See Engine Oil Check (page 283). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant. 2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km)
Inspect accessory drive belt(s). 3
458
MKC (TME), enUSA Scheduled Maintenance