service reset LINCOLN MKC 2017 Owners Manual

Load Carrying
Rear Under Floor Storage..........................235
Luggage Covers...........................................235
Roof Racks and Load Carriers..................235
Load Limit.......................................................236
Towing
Towing a Trailer..............................................241
Trailer Sway Control....................................242
Recommended Towing Weights
..............242
Essential Towing Checks
............................245
Towing the Vehicle on Four Wheels........247
Driving Hints
Breaking-In.....................................................249
Economical Driving......................................249
Driving Through Water
...............................250
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance
...................................252
Hazard Warning Flashers
...........................253
Fuel Shutoff...................................................253 Jump Starting the Vehicle
..........................254
Post-Crash Alert System............................256
Transporting the Vehicle
............................257
Customer Assistance
Getting the Services You Need................259
In California (U.S. Only)...............................260
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
.........................261
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................262
Getting Assistance Outside the U.S. and Canada.......................................................263
Ordering Additional Owner's Literature....................................................264
Reporting Safety Defects (U.S. Only)......265
Reporting Safety Defects (Canada Only)............................................................265
Fuses
Fuse Specification Chart............................267
Changing a Fuse..........................................283 Maintenance
General Information
.....................................286
Opening and Closing the Hood...............286
Under Hood Overview................................288
Engine Oil Dipstick......................................290
Engine Oil Check.........................................290
Oil Change Indicator Reset........................291
Engine Coolant Check.................................291
Automatic Transmission Fluid Check......295
Brake Fluid Check.......................................295
Washer Fluid Check....................................296
Fuel Filter
.......................................................296
Changing the 12V Battery..........................296
Checking the Wiper Blades.......................298
Changing the Wiper Blades......................298
Adjusting the Headlamps
..........................299
Removing a Headlamp...............................300
Changing a Bulb...........................................300
Bulb Specification Chart
..............................301
Changing the Engine Air Filter.................303
Vehicle Care
General Information
.....................................305
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Table of Contents

Doors and Locks
Action
Message
The door(s) listed is not completely closed.
X Door Ajar
The luggage compartment is not completely closed.
Trunk Ajar
The hood is not completely closed.
Hood Ajar
The system has disabled the door switches.
Switches Inhibited Security Mode
There is a system malfunction with the child locks. Contact an authorize\
d dealer as soon as possible.
Child Lock Malfunction Service Required
The factory keypad code displays in the information display after system resets the k\
eypad.See Keyless Entry (page 71).
Factory Keypad Code {X X X X X}
Driver Alert Action
Message
Stop and rest as soon as it is safe to do so.
Driver Alert Warning Rest Now
Take a rest soon.
Driver Alert Warning Rest Suggested
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If you drive in extremely hot climates:
•
It may be necessary to have a Ford
authorized dealer decrease the coolant
concentration to 40%.
• A coolant concentration of 40% will
provide improved overheat protection.
Engine coolant concentrations below
40% will decrease the freeze and
corrosion protection characteristics of
the engine coolant and may cause
engine damage.
Vehicles driven year-round in non-extreme
climates should use prediluted engine
coolant for optimum cooling system and
engine protection.
What You Should Know About Fail-Safe
Cooling
If the engine coolant supply is depleted, this
feature allows the vehicle to be driven
temporarily before incremental component
damage is incurred. The “fail-safe ” distance
depends on ambient temperatures, vehicle
load and terrain. How Fail-Safe Cooling Works
If the engine begins to overheat, the engine
coolant temperature gauge will move to the
red (hot) area and: A high engine temperature
message will appear in the
information display.
The service engine soon indicator
will light.
If the engine reaches a preset
over-temperature condition, the engine will
automatically switch to alternating cylinder
operation. Each disabled cylinder acts as an
air pump and cools the engine.
When this occurs the vehicle will still operate.
However:
• The engine power will be limited.
• The air conditioning system will be
disabled.
Continued operation will increase the engine
temperature and the engine will completely
shut down, causing steering and braking
effort to increase. Once the engine temperature cools, the
engine can be re-started. Take your vehicle
to an authorized dealer as soon as possible
to minimize engine damage.
When Fail-Safe Mode Is Activated
WARNINGS
Fail-safe mode is for use during
emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in a
safe location and seek immediate repairs.
When in fail-safe mode, the vehicle will have
limited power, will not be able to maintain
high-speed operation, and may completely
shut down without warning, potentially losing
engine power, power steering assist, and
power brake assist, which may increase the
possibility of a crash resulting in serious
injury. Never remove the coolant reservoir
cap while the engine is running or hot.
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AM/FM Radio
Tuning a Station
You can use the tune or seek controls on the
radio bezel to select a station.
To tune a station using the touchscreen,
select:
Menu item
Direct Tune
A pop up appears, allowing you to type in
the frequency of a station. You can only enter
a valid station for the source you are
currently listening to.
You can press the backspace button to
delete the previously entered number. Once you have entered the station's call
numbers, you can select: Action and description
Menu item
Press to begin
playing the station
you have entered.
Enter
Press to exit without
changing the station.
Cancel
Presets
To set a new preset, tune to the station and
then press and hold one of the memory
preset buttons. The audio mutes briefly while
the system saves the station and then
returns.
There are two preset banks available for AM
and three banks for FM. To access additional
presets, tap the preset button. The indicator
on the preset button shows which bank of
presets you are currently viewing. SIRIUS® Satellite Radio (If Activated)
Note:
This feature may not be available in
all markets and requires an active
subscription. SIRIUS satellite radio is a subscription-based
satellite radio service that broadcasts a
variety of music, sports, news, weather, traffic
and entertainment programming. Your
factory-installed SIRIUS satellite radio system
includes hardware and a limited subscription
term that begins on the date of sale or lease
of your vehicle. See an authorized dealer for
availability.
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SIRIUS Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keep
luggage and other materials as far away from the antenna as possible.
Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, \
parking garages, dense tree
foliage and thunderstorms can interfere with your reception.
Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake a
weaker one and the audio system may mute.
Station overload
Your display may show ACQUIRING... to indicate the interference and the a\
udio system may mute.
Satellite radio signal interference Troubleshooting tips
Action
Cause
Message
No action required. This message should disap-
pear shortly.
Radio requires more than two seconds to produce
audio for the selected channel.
Acquiring Signal
If this message does not clear shortly, or with an
ignition key cycle, your receiver may have a fault.
See an authorized dealer for service.
There is an internal module or system failure
present.
Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.
The channel is no longer available.
Invalid Channel
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In order to provide the best possible
experience, use the contact form to report
any station issues found while listening to a
station broadcasting with HD Radio
technology. Independent entities own and
operate each station. These stations are
responsible for ensuring all audio streams
and data fields are accurate. Potential station issues
Action
Cause
Issues
No action required. This is a broadcast issue.
This is poor time alignment by the radio broad-
caster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio
volume.
No action required. The reception issue may clear
up as you continue to drive.
The radio is shifting between analog and digital
audio.
Sound fading or blending in and out.
No action required. This is normal behavior. Wait
until the audio is available.
The digital multicast is not available until the HD
Radio broadcast is decoded. Once decoded, the
audio is available.
There is an audio mute delay when
selecting HD2 or HD3, multicast
preset or Direct Tune.
No action required. The station is not available in
your current location.
The previously stored multicast preset or direct
tune is not available in your current reception area.
Cannot access HD2 or HD3 multicast
channel when recalling a preset or
from a direct tune.
Fill out the station issue form. *
Data service issue by the radio broadcaster.
Text information does not match
currently playing audio.
Fill out the station issue form. *
Data service issue by the radio broadcaster.
There is no text information shown
for currently selected frequency.
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Cell phone issues
Possible solution
Possible cause
Issue
Text messages from WhatsApp and Facebook Messenger are not
supported.
Your cell phone must support downloading text messages through
Bluetooth to receive incoming text messages.
This is a cell phone-dependent feature.
Audible text messages do
not work on my cell phone. Because each cell phone is different, refer to your device's manual
for the specific cell phone you are pairing. In fact, there can be
differences between cell phones due to brand, model, service provider
and software version.
This is a cell phone limitation. USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.
I am having trouble
connecting my device. Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and your
vehicle's USB port.
Make sure that the device does not have an auto-install program or
active security settings.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing SYNC™ 3

Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for \
requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (AWD).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter change\
s. See Engine Oil Check (page 290).
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Perform the services shown in the following
tables when specified or within 3000 miles
(4800 kilometers) of the message appearing
in the information display, prompting you to
change your oil.
•
Example 1: The message comes on at
28751 miles (46270 kilometers). Perform
the 30000-mile (48000-kilometer)
automatic transmission fluid replacement. •
Example 2
: The message has not come
on, but the odometer reads 30000 miles
(48000 kilometers) (for example, the
Intelligent Oil-Life Monitor was reset at
25000 miles [40000 kilometers]).
Perform the engine air filter replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information display and\
perform services listed in the Normal
Scheduled Maintenance chart.
As required
Inspect rear axle and U-joints (AWD).
Inspect frequently, service
as required
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change the PTU and rear axle fluid (AWD). See Axle and PTU Maintenance\
items under
Exceptions later in
this section.
Replace spark plugs.
Every 60000 miles (96000
km)
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Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Change engine oil and filter. **
Every 5000 miles (8000 km)
or six months
Perform multi-point inspection.
Change automatic transmission fluid.
Every 30000 miles (48000
km)
Change the PTU and rear axle fluid (AWD). See Axle and PTU Maintenance\
items under Exceptions later in
this section.
* This is an optional feature.
** Reset your Intelligent Oil-Life Monitor after engine oil and filter chang\
es.
See Engine Oil Check (page 290).
Exceptions
There are several exceptions to the Normal
Schedule: Axle and PTU Maintenance
The Power Transfer Unit (PTU) and rear axle
(AWD only) in your vehicle does not require
any normal scheduled maintenance unless
the vehicle has experienced extended
periods of extreme/severe duty cycle driving
or the PTU and/or the rear axle has been
submerged in water. Checking the PTU and
rear axle fluid is not necessary unless the
unit shows signs of leakage. Contact an
authorized dealer for service.California Fuel Filter Replacement
If you register your vehicle in California, the
California Air Resources Board has
determined that the failure to perform this
maintenance item does not nullify the
emission warranty or limit recall liability
before the completion of your vehicle's
useful life. Ford Motor Company, however,
urges you to have all recommended
maintenance services performed at the
specified intervals and to record all vehicle
service.
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MKC (TME) Canada/United States of America, enUSA, Edition date: 01/2016, First Printing Scheduled Maintenance