roof LINCOLN MKC 2019 User Guide

Disputes submitted to the BBB AUTO LINEprogram are usually decided within forty daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application. Youwill be asked for your name and address,general information about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that will need to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBwill review the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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Customer Assistance

Protected ComponentsFuse RatingFuse Number
Extended Power Module (supplies power for RestraintControl Module and Occupant Classification System).10A 214
Datalink module.10A 215
Not used (spare).15A 116
Cellphone passport module.5A 217
Not used (spare).5A 218
Not used (spare).7.5A 219
Not used (spare).7.5A 220
Humidity and in-car temperature.5A 221
Not used (spare).5A 222
Delayed accessory (driver window switch, moonroof logic,power inverter logic).10A 123
Central lock and unlock.20A 124
Driver door (window, mirror).30A 125
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Fuses

Protected ComponentsFuse RatingFuse Number
Front passenger door (window, mirror).30A 126
Moonroof.30A 127
THX amplifier.20A 128
Rear driver side door (window).30A 129
Rear passenger side door (window).30A 130
Not used (spare).15A 131
Display.10A 132GPS.Radio frequency receiver.Voice control.
Radio and active noise control.20A 133
Run/start bus (fuse #19, 20, 21, 22, 35, 36, 37, circuit breaker).30A 134
Not used (spare).5A 135
Auto-dimming rear view mirror.15A 136Continuous control damping suspension.
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Fuses

•Do not allow wax to come in contact withany non-body (low-gloss black) coloredtrim. The wax will discolor or stain theparts over time.
•Roof racks.
•Bumpers.
•Grained door handles.
•Side moldings.
•Mirror housings.
•Windshield cowl area.
•Do not apply wax to glass areas.
•After waxing, your car's paint should feelsmooth, and be free of streaks andsmudges.
CLEANING THE ENGINE
Engines are more efficient when they areclean because grease and dirt buildup keepthe engine warmer than normal.
When washing:
•Take care when using a power washerto clean the engine. The high-pressurefluid could penetrate the sealed partsand cause damage.
•Do not spray a hot engine with cold waterto avoid cracking the engine block orother engine components.
•Spray Motorcraft Engine Shampoo andDegreaser on all parts that requirecleaning and pressure rinse clean. InCanada, use Motorcraft Engine Shampoo.
•Never wash or rinse the engine while itis hot or running; water in the runningengine may cause internal damage.
•Never wash or rinse any ignition coil,spark plug wire or spark plug well, or thearea in and around these locations.
•Cover the battery, power distribution box,and air filter assembly to prevent waterdamage when cleaning the engine.
CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with a non-abrasiveglass cleaner. When cleaning the interiorof the windshield, avoid getting any glasscleaner on the instrument panel or doorpanels. Wipe any glass cleaner off thesesurfaces immediately.
•For windshields contaminated with treesap, chemicals, wax or bugs, clean theentire windshield using steel wool (nogreater than 0000 grade) in a circularmotion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
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Vehicle Care

For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit ouronline store at:
Web Address (United States)
www.Accessories.Lincoln.com
Web Address (Canada)
www.LincolnCanada.com
Lincoln Accessories are available for yourvehicle through an authorized Lincoln dealer.Lincoln Motor Company will repair or replaceany properly authorized dealer-installedLincoln Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period, aswell as any component damaged by thedefective accessories.
Lincoln Motor Company will warrant yourLincoln Original Accessory through thewarranty that provides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for details anda copy of the warranty.
Exterior Style
•Side-window deflectors*.
•Splash guards.
•Windshield sunshade.
Interior Style
•All-weather floor mats.
•Premium carpeted floor mats.
Lifestyle
•Ash cup (smoker's packages).
•Camping tent*.
•Cargo area protector.
•Cargo net.
•Cargo organizer.
•Luggage cover.
•Portable Bluetooth speakers*.
•Rear seat entertainment*.
•Recovery hook (towing eye).
•Roof racks and carriers*.
•Tablet cradle*.
•Trailer hitch.
•Trailer hitch accessories.
•Wireless charging pad*.
Peace of Mind
•Car cover*.
•First aid kit*.
•Remote start.
•Roadside assistance kit*.
•Vehicle security.
•Wheel locks.
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Accessories

it, and (ii) save it, provided that you do notremove any copyright notices that appearand do not modify the Data in any way. Youagree not to otherwise reproduce, copy,modify, decompile, disassemble or reverseengineer any portion of this Data, and maynot transfer or distribute it in any form, forany purpose, except to the extent permittedby mandatory laws.
Restrictions
Except where you have been specificallylicensed to do so by NAV2 , and withoutlimiting the preceding paragraph, you maynot (a) use this Data with any products,systems, or applications installed orotherwise connected to or in communicationwith vehicles, capable of vehicle navigation,positioning, dispatch, real time routeguidance, fleet management or similarapplications; or (b) with or in communicationwith any positioning devices or any mobileor wireless-connected electronic or computer
devices, including without limitation cellularphones, palmtop and handheld computers,pagers, and personal digital assistants orPDAs. You agree to cease using this Data ifyou fail to comply with these terms andconditions.
Limited Warranty
NAV2 warrants that (a) the Data will performsubstantially in accordance with theaccompanying written materials for a periodof ninety (90) days from the date of receipt,and (b) any support services provided byNAV2 shall be substantially as described inapplicable written materials provided to youby NAV2, and NAV2’s support engineers willmake commercially reasonable efforts tosolve any problem issues.
rigCustomer Remedies
NAV2 and its suppliers’ entire liability andyour exclusive remedy shall be, at NAV2’ssole discretion, either (a) return of the pricepaid, if any, or (b) repair or replacement ofthe Data that do not meet NAV2’s LimitedWarranty and that are returned to NAV2 witha copy of your receipt. This Limited Warranty
is void if failure of the Data has resulted fromaccident, abuse, or misapplication. Anyreplacement Data will be warranted for theremainder of the original warranty period orthirty (30) days, whichever is longer. Neitherthese remedies nor any product supportservices offered by NAV2 are availablewithout proof of purchase from an authorizedinternational source.
No Other Warranty:
EXCEPT FOR THE LMITED WARRANTY SETFORTH ABOVE AND TO THE EXTENTPERMITTED BY APPLICABLE LAW, NAV2AND ITS LICENSORS (INCLUDING THEIRLICENSORS AND SUPPLIERS) DISCLAIMANY WARRANTIES, EXPRESS OR IMPLIED,OF QUALITY, PERFORMANCE,MERCHANTABILITY, FITNESS FOR APARTICULAR PURPOSE, OWNERSHIP ORNON-INFRINGEMENT. Certain warrantyexclusions may not be permitted underapplicable law, so to that extent the aboveexclusion may not apply to you.
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Appendices

Traction Control...................................................128Trailer......................................................................129Transmission.........................................................129
Installing Child Restraints.............................22Child Restraints.....................................................22Using Lap and Shoulder Belts...........................22Using Lower Anchors and Tethers forCHildren (LATCH).............................................25Using Tether Straps..............................................27
Instrument Cluster........................................102Instrument Lighting Dimmer........................90Instrument Panel Overview...........................18Interior Lamps..................................................93Front Interior Lamp...............................................93Rear Interior Lamp................................................94
Interior Mirror...................................................99Auto-Dimming Mirror...........................................99
Introduction.........................................................7
J
Jump Starting the Vehicle..........................256To Connect the Booster Cables.....................257To Start the Engine............................................258
K
Keyless Entry....................................................70SECURICODE™ KEYLESS ENTRYKEYPAD...............................................................70
Keyless Starting.............................................157Ignition Modes......................................................157
Keys and Remote Controls..........................55
L
Lane Keeping System..................................221Switching the System On and Off..................222
Liftgate...............................................................73Lighting Control...............................................88Flashing the Headlamp High Beam.................89Headlamp High Beam.........................................89
Lighting..............................................................88General Information.............................................88
Lincoln Automotive Financial Services......14Lincoln Protect..............................................484Lincoln Protect (CANADA ONLY)...................485Lincoln Protect Extended Service Plans (U.S.Only)..................................................................484
Load CarriersSee: Roof Racks and Load Carriers...............239
Load Carrying................................................239
Load Limit.......................................................240Special Loading Instructions for Owners ofPick-up Trucks and Utility-typeVehicles............................................................244Vehicle Loading - with and without aTrailer................................................................240
Locking and Unlocking.................................65Activating Intelligent Access..............................67Autolock..................................................................68Autounlock.............................................................68Battery Saver.........................................................69Illuminated Entry...................................................69Illuminated Exit......................................................69Mechanical Key.....................................................66Opening a Rear Door from Inside.....................67Power Door Locks................................................65Remote Control.....................................................65Smart Unlocks........................................................67Welcome Lighting.................................................69
Luggage Covers...........................................239Lug NutsSee: Changing a Road Wheel.........................336
M
Maintenance..................................................287General Information...........................................287
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Index

Memory Function..........................................143Easy Entry and Exit Feature..............................145Linking a PreSet Position to your RemoteControl or Intelligent Access Key...............144Saving a PreSet Position...................................144
Message CenterSee: Information Displays.................................108
MirrorsSee: Windows and Mirrors.................................95
Mobile Communications Equipment..........16Moonroof.........................................................100Bounce-Back.........................................................101Opening and Closing the Moonroof...............101Power Sunscreen.................................................101Venting the Moonroof.........................................101
Motorcraft Parts - 2.0L................................346Motorcraft Parts - 2.3L.................................347MyKey Troubleshooting................................63MyKey™..............................................................60Principle of Operation.........................................60
N
Navigation.......................................................431cityseeker.............................................................440Destination Mode...............................................432Map Mode.............................................................431Navigation Map Updates...................................441
Navigation Menu.................................................437SiriusXM Traffic and Travel Link.......................441SYNC AppLink....................................................440Waypoints.............................................................439
Normal Scheduled Maintenance..............491Intelligent Oil-Life Monitor™...............................491Maintenance Intervals.......................................493
O
Oil Change Indicator Reset........................291Oil CheckSee: Engine Oil Check......................................290
Opening and Closing the Hood...............287Opening the Hood.............................................287
Ordering Additional Owner'sLiterature.....................................................266Obtaining a French Owner’s Manual............266
Overhead Console.......................................156
P
Parking Aids....................................................198Principle of Operation........................................198
Passive Anti-Theft System............................77SecuriLock®............................................................77
PATSSee: Passive Anti-Theft System.........................77
Perchlorate........................................................13Personal Safety System™..............................43How Does the Personal Safety SystemWork?...................................................................43
Phone..............................................................423During a Phone Call...........................................428Making Calls.........................................................427Pairing Your Cell Phone for the FirstTime...................................................................423Phone Menu........................................................424Receiving Calls....................................................428Smartphone Connectivity.................................430Text Messaging...................................................429
Post-Crash Alert System............................258Power Door LocksSee: Locking and Unlocking..............................65
Power Liftgate..................................................73Hands-Free Feature.............................................76Obstacle Detection...............................................76Opening and Closing the Liftgate.....................73Setting the Liftgate Open Height......................75Stopping the Liftgate Movement......................75
Power Seats....................................................140Four-Way Power Lumbar...................................143Power Lumbar......................................................143
Power Windows..............................................95Accessory Delay...................................................96Bounce-Back..........................................................95
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Index

One-Touch Down..................................................95One-Touch Up.......................................................95Window Lock.........................................................96
Pre-Collision Assist......................................233Adjusting the Pre-Collision AssistSettings.............................................................234Blocked Sensors................................................235Using the Pre-Collision Assist System..........234
Protecting the Environment..........................17PunctureSee: Changing a Road Wheel.........................336
R
Rear Parking Aid............................................198Rear Seat Armrest.........................................156Rear Seats.......................................................145Folding the Seatback.........................................145Recline Adjustment.............................................145Unfolding the Seatback.....................................145
Rear Under Floor Storage..........................239Cargo Management System............................239
Rear View Camera.......................................207Using the Rear View Camera System...........207
Rear View CameraSee: Rear View Camera....................................207
Rear Window Wiper and Washers..............86Rear Window Washer...........................................87
Recommended Towing Weights..............246Refueling.........................................................169Refueling System Overview.............................169Refueling System Warning.................................171Refueling Your Vehicle.......................................170
Remote Control...............................................56Car Finder...............................................................58Intelligent Access Key.........................................56Remote Start..........................................................58Replacing the Battery..........................................56Sounding the Panic Alarm..................................58
Remote Start...................................................136Automatic Settings..............................................136
Removing a Headlamp................................301Repairing Minor Paint Damage..................312Replacement Parts Recommendation........14Collision Repairs.....................................................14Scheduled Maintenance and MechanicalRepairs.................................................................14Warranty on Replacement Parts.........................14
Replacing a Lost Key or RemoteControl............................................................59Reporting Safety Defects (CanadaOnly)..............................................................267Reporting Safety Defects (U.S. Only)......266Roadside Assistance...................................254Vehicles Sold in Canada: Getting RoadsideAssistance.......................................................255
Vehicles Sold in the United States: GettingRoadside Assistance.....................................254Vehicles Sold in the United States: UsingRoadside Assistance.....................................254
Roadside Emergencies...............................254Roof Racks and Load Carriers..................239Running-InSee: Breaking-In..................................................251
Running Out of Fuel......................................167Adding Fuel From a Portable FuelContainer..........................................................168Filling a Portable Fuel Container.....................168
S
Safety Canopy™................................................51Safety Precautions........................................166Satellite Radio................................................373Satellite Radio Electronic Serial Number(ESN)..................................................................374Satellite Radio Reception Factors..................373SiriusXM Satellite Radio Service.....................374Troubleshooting..................................................375
Scheduled Maintenance Record..............499Scheduled Maintenance.............................487Seatbelt Extension.........................................42Seatbelt Height Adjustment.........................38
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Index

Seatbelt Reminder..........................................39Belt-Minder™...........................................................39
Seatbelts...........................................................34Principle of Operation..........................................34
Seatbelt Warning Lamp and IndicatorChime..............................................................38Conditions of operation......................................39
Seats.................................................................137Security..............................................................77Settings...........................................................445911 Assist...............................................................453Ambient Lighting................................................462Bluetooth..............................................................448Clock......................................................................447Display...................................................................464General.................................................................459Media Player........................................................446Mobile Apps.........................................................458Navigation............................................................455Phone....................................................................448Radio......................................................................454SiriusXM................................................................455Sound....................................................................445Valet Mode...........................................................465Vehicle..................................................................462Voice Control.......................................................464Wi-Fi & Hotspot...................................................460
Side Airbags.....................................................50
Sitting in the Correct Position.....................137Snow ChainsSee: Using Snow Chains...................................331
Spare WheelSee: Changing a Road Wheel.........................336
Special Notices................................................15New Vehicle Limited Warranty...........................15Notice to Owners of Pickup Trucks and UtilityType Vehicles.....................................................15On Board Diagnostics Data LinkConnector...........................................................15Special Instructions...............................................15Using Your Vehicle as an Ambulance..............16Using Your Vehicle With a Snowplow..............15
Special Operating Conditions ScheduledMaintenance...............................................495Exceptions............................................................498
Speed ControlSee: Cruise Control............................................210
Stability Control.............................................196Principle of Operation........................................196
Starting a Gasoline Engine.........................158Automatic Engine Shutdown............................159Failure to Start......................................................159Fast Restart...........................................................158Guarding Against Exhaust Fumes..................160Important Ventilating Information...................160
Stopping the Engine When Your Vehicle isMoving...............................................................160Stopping the Engine When Your Vehicle isStationary..........................................................160
Starting and Stopping the Engine.............157General Information............................................157
Steering..........................................................232Electric Power Steering....................................232
Steering Wheel................................................80Storage Compartments...............................156SunroofSee: Moonroof.....................................................100
Sun Visors.......................................................100Illuminated Vanity Mirror...................................100
Supplementary Restraints System.............44Principle of Operation..........................................44
Symbols Glossary..............................................7SYNC™ 3..........................................................377General Information...........................................377
SYNC™ 3 Troubleshooting..........................465
T
Technical SpecificationsSee: Capacities and Specifications...............344
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).........................262
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Index