ECU LINCOLN MKC 2019 Owner's Manual

ActionMessage
The transmission is locked and unable to select gears.Transmission IndicatMode Lockup On
The transmission is unlocked and free to select gears.Transmission IndicatMode Lockup Off
You have selected an invalid gear.Invalid Gear Selection
You need to depress the brake pedal.Press Brake Pedal
You need to depress the brake pedal before you can shift from P park.Depress Brake to Shift from Park
You need to press the N neutral button again to enter neutral hold. See Automatic Transmission(page 177).To Stay in Neutral When Exiting VehicleSelect N Again
Neutral hold is active. See Automatic Transmission (page 177).Stay in Neutral Mode Engaged
Neutral hold is active. See Towing the Vehicle on Four Wheels (page 250).Stay in Neutral Tow Engaged See Manualto Disable
There is a system fault and you need to depress the park brake before you exit your vehicle.See an authorized dealer.SHIFT SYS FAULT Confirm Park BrakeApply Before Exiting the Vehicle
There is a system fault and you need to depress the park brake before you exit your vehicle.See an authorized dealer.SHIFT SYS FAULT Cannot Shift Trans UsePark Brake to Secure Vehicle
See an authorized dealer.SHIFT SYS FAULT Service Required
There is a system fault while you are shifting your vehicle to P park. See an authorized dealer.SHIFT SYS FAULT Vehicle is Shifting toPark
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Information Displays

HomeLink Wireless Control System
WARNING: Do not use the system withany garage door opener that does not havethe safety stop and reverse feature asrequired by U.S. Federal Safety Standards(this includes any garage door openermanufactured before April 1, 1982). A garagedoor opener which cannot detect an object,signaling the door to stop and reverse, doesnot meet current federal safety standards.Using a garage door opener without thesefeatures increases the risk of serious injuryor death.
Note:Make sure that the garage door andsecurity device are free from obstructionwhen you are programming. Do not programthe system with the vehicle in the garage.
Note:Make sure you keep the originalremote control transmitter for use in othervehicles as well as for future systemprogramming.
Note:We recommend that upon the sale orlease termination of your vehicle, you erasethe programmed function buttons for securityreasons. See Erasing the Function ButtonCodes.
Note:You can program a maximum of threedevices. To change or replace any of thethree devices after it has been initiallyprogrammed, you must first erase the currentsettings. See Erasing the Function ButtonCodes.
The universal garage door opener replacesthe common hand-held garage door openerwith a three-button transmitter that isintegrated into the driver’s sun visor.
The system includes two primary features, agarage door opener and a platform forremote activation of devices within the home.As well as being programmed for garagedoors, the system transmitter can beprogrammed to operate entry gate operators,security systems, entry door locks and homeor office lighting.
Additional system information can be foundonline at www.homelink.com,www.youtube.com/HomeLinkGentex or bycalling the toll-free help line on1-800-355-3515.
In-Vehicle Programming
This process is to program your hand-heldtransmitter and your in-vehicle HomeLinkbutton.
Note:The programming steps below assumeyou will be programming HomeLink that wasnot previously programmed.
Note:Put a new battery in the hand-heldtransmitter. This will ensure quicker trainingand accurate transmission of theradio-frequency signal.
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Universal Garage Door Opener (If Equipped)E142657

REAR UNDER FLOOR STORAGE
Cargo Management System
The system is located in the floor of thecargo area. Lift the handle to open.
LUGGAGE COVERS (If Equipped)
WARNING: Make sure that the postsare properly latched in mounting features.The cover may cause injury in a sudden stopor accident if it is not securely installed.
WARNING: Do not place any objectson the cargo area shade. They may obstructyour vision or strike occupants of yourvehicle in a sudden stop or crash.
Use the cargo shade to cover items in thecargo area of your vehicle.
Insert the ends of the cargo shade into themounting features located behind the rearseat on the rear trim panels to install thecargo shade.
To operate the cargo shade:
1. Pull the rear edge of the cargo shaderearward.
2.Secure both ends of the support rod intothe retention slots located on the rearquarter trim panels.
ROOF RACKS AND LOAD
CARRIERS
WARNING: When loading the roofracks, we recommend you evenly distributethe load, as well as maintain a low center ofgravity. Loaded vehicles, with higher centersof gravity, may handle differently thanunloaded vehicles. Take extra precautions,such as slower speeds and increasedstopping distance, when driving a heavilyloaded vehicle.
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Load CarryingE142445 E142447

The maximum recommended load is 50 lb(22 kg) for vehicles with a panoramic roof,and 80 lb (36 kg) for vehicles without apanoramic roof. For vehicles with adaptivesuspension, the maximum recommendedload is 80 lb (36 kg), regardless of roof type.Evenly distribute the load on the roof rack.
Note: Never place loads directly on the roofpanel. The intended design of the roof panelis not to directly carry a load.
Make sure that you securely fasten the load. Check the tightness of the load beforedriving and at each fuel stop.
LOAD LIMIT
Vehicle Loading - with and without aTrailer
This section guides you in the properloading of your vehicle, trailer, or both.Keep your loaded vehicle weight withinits design rating capability, with orwithout a trailer. Properly loading yourvehicle provides maximum return ofvehicle design performance. Before youload your vehicle, become familiar withthe following terms for determining yourvehicle’s weight rating, with or withouta trailer, from the vehicle’s Tire andLoading Information label or SafetyCompliance Certification label.
Tire and Loading Label InformationExample:
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Load CarryingE198719

Before driving through standing water, checkthe depth. Never drive through water that ishigher than the bottom of the wheel hubs.
When driving through standing water, drivevery slowly and do not stop your vehicle.Your brake performance and traction maybe limited. After driving through water andas soon as it is safe to do so:
•Lightly press the brake pedal to dry thebrakes and to check that they work.
•Check that the horn works.
•Check that the exterior lights work.
•Turn the steering wheel to check that thesteering power assist works.
FLOOR MATS
WARNING: Use a floor mat designedto fit the footwell of your vehicle that doesnot obstruct the pedal area. Failure to followthis instruction could result in the loss ofcontrol of your vehicle, personal injury ordeath.
WARNING: Pedals that cannot movefreely can cause loss of vehicle control andincrease the risk of serious personal injury.
WARNING: Secure the floor mat toboth retention devices so that it cannot slipout of position and interfere with the pedals.Failure to follow this instruction could resultin the loss of control of your vehicle, personalinjury or death.
WARNING: Do not place additionalfloor mats or any other covering on top ofthe original floor mats. This could result inthe floor mat interfering with the operationof the pedals. Failure to follow this instructioncould result in the loss of control of yourvehicle, personal injury or death.
WARNING: Always make sure thatobjects cannot fall into the driver foot wellwhile your vehicle is moving. Objects thatare loose can become trapped under thepedals causing a loss of vehicle control.
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Driving HintsE176913 E142666

To install the floor mats, position the floormat eyelet over the retention post and pressdown to lock in position.
To remove the floor mat, reverse theinstallation procedure.
Note:Regularly check the floor mats to makesure they are secure.
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Driving Hints

vehicle and reimburse the buyer in anamount equal to the actual price paid orpayable by the consumer (less a reasonableallowance for consumer use). The consumerhas the right to choose whether to receivea refund or replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has had areasonable number of attempts to conformthe vehicle to its applicable expresswarranties if, within the first 18 months ofownership of a new vehicle or the first18,000 mi (29,000 km), whichever occursfirst:
1. Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2. Four or more repair attempts are madeon the same nonconformity (a defect orcondition that substantially impairs theuse, value or safety of the vehicle) OR
3.The vehicle is out of service for repair ofnonconformities for a total of more than30 calendar days (not necessarily all atone time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of the needfor the repair of the nonconformity at thefollowing address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferred byCalifornia Civil Code Section 1793.22(b). Youare also required to use BBB AUTO LINEbefore exercising rights or seeking remediescreated by the Federal Magnuson-MossWarranty Act, 15 U.S.C. sec. 2301 et seq. Ifyou choose to seek redress by pursuingrights and remedies not created by CaliforniaCivil Code Section 1793.22(b) or theMagnuson-Moss Warranty Act, resort to BBBAUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford MotorCompany and to your dealer. If a warrantyconcern has not been resolved using thethree-step procedure outlined earlier in thischapter in the Getting the Services you needsection, you may be eligible to participate inthe BBB AUTO LINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration. Duringmediation, a representative of the BBB willcontact both you and Ford Motor Companyto explore options for settlement of the claim.If an agreement is not reached duringmediation or you do not want to participatein mediation, and if your claim is eligible, youmay participate in the arbitration process. Anarbitration hearing will be scheduled so thatyou can present your case in an informalsetting before an impartial person. Thearbitrator will consider the testimonyprovided and make a decision after thehearing.
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Customer Assistance

E-mailFaxPhoneCustomer Relationship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean and Central America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441066
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cell phone usersin Saudi800850078
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S. Virgin Islands
[email protected]/A+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
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Customer Assistance

If you buy your vehicle in North America andthen relocate to any of the above locations,register your vehicle identification number(VIN) and new address with Ford GlobalTrade Services by emailing,[email protected].
If you are in another foreign country, contactthe nearest authorized dealer. In the eventyour inquiry is unresolved, communicate yourconcern with the dealership’s Sales Manager,Service Manager or Customer RelationsManager. If you require additional assistanceor clarification, please contact the respectiveCustomer Relationship Center as previouslylisted.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached bytheir website:
www.helminc.com
(Items in this catalog may be purchased bycredit card, check or money order.)
Obtaining a French Owner’s Manual
French Owner’s Manual can be obtainedfrom your authorized dealer or by contactingHelm, Incorporated using the contactinformation listed previously in this section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has adefect which could cause a crash orcould cause injury or death, you shouldimmediately inform the NationalHighway Traffic Safety Administration(NHTSA) in addition to notifying FordMotor Company.
If NHTSA receives similar complaints, itmay open an investigation, and if it findsthat a safety defect exists in a group ofvehicles, it may order a recall and
remedy campaign. However, NHTSAcannot become involved in individualproblems between you, your dealer, orFord Motor Company.
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Customer AssistanceE142557

To contact NHTSA, you may call theVehicle Safety Hotline toll-free at1-888-327-4236 (TTY: 1-800-424-9153);go to http://www.safercar.gov; or writeto:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other informationabout motor vehicle safety fromhttp://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has adefect which could cause a crash orcould cause injury or death, you shouldimmediately inform Transport Canadaand Ford of Canada.
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance