tow LINCOLN MKC 2019 Owner's Manual

ActionMessage
The transmission is locked and unable to select gears.Transmission IndicatMode Lockup On
The transmission is unlocked and free to select gears.Transmission IndicatMode Lockup Off
You have selected an invalid gear.Invalid Gear Selection
You need to depress the brake pedal.Press Brake Pedal
You need to depress the brake pedal before you can shift from P park.Depress Brake to Shift from Park
You need to press the N neutral button again to enter neutral hold. See Automatic Transmission(page 177).To Stay in Neutral When Exiting VehicleSelect N Again
Neutral hold is active. See Automatic Transmission (page 177).Stay in Neutral Mode Engaged
Neutral hold is active. See Towing the Vehicle on Four Wheels (page 250).Stay in Neutral Tow Engaged See Manualto Disable
There is a system fault and you need to depress the park brake before you exit your vehicle.See an authorized dealer.SHIFT SYS FAULT Confirm Park BrakeApply Before Exiting the Vehicle
There is a system fault and you need to depress the park brake before you exit your vehicle.See an authorized dealer.SHIFT SYS FAULT Cannot Shift Trans UsePark Brake to Secure Vehicle
See an authorized dealer.SHIFT SYS FAULT Service Required
There is a system fault while you are shifting your vehicle to P park. See an authorized dealer.SHIFT SYS FAULT Vehicle is Shifting toPark
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Information Displays

ActionMessage
There is a system fault while you are shifting your vehicle to R reverse. See your authorizeddealer.SHIFT SYS FAULT Reverse UnavailableService Required
See an authorized dealer.SHIFT SYS FAULT Drive Unavailable SelectS for Drive Service Required
See an authorized dealer.SHIFT SYS FAULT Neutral UnavailableService Required
See an authorized dealer.SHIFT SYS FAULT Neutral UnavailableService Required
Neutral tow is active and you need to turn the ignition off. See Towing the Vehicle on FourWheels (page 250).Neutral Tow Engaged Turn Ignition Off forTowing
While attempting to exit neutral tow, you need to depress the brake pedal and select the P parkbutton to deactivate. See Towing the Vehicle on Four Wheels (page 250).Neutral Tow Engaged Depress Brake andSelect Park to Exit Neutral Tow
Neutral tow is active and you need to release the park brake. See Towing the Vehicle on FourWheels (page 250).Neutral Tow Remove Park Brake forTowing
You have switched off Neutral tow.Neutral Tow Disengaged
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Information Displays

The rear center head restraint consists of:
An energy absorbing headrestraint.A
Two steel stems.B
Guide sleeve unlock and removebutton.C
Adjusting the Head Restraint
Raising the Front Seat Head Restraint
Pull the head restraint up.
Lowering the Front Seat Head Restraint
1. Press and hold button C.
2. Push the head restraint down.
Removing the Head Restraint
1.Pull the head restraint up until it reachesits highest position.
2. Press and hold buttons C and D.
3. Pull the head restraint up.
Installing the Head Restraint
Align the steel stems into the guide sleevesand push the head restraint down until itlocks.
Folding the Rear Seat Head Restraint
1. Press and hold button E.
2. Pull the head restraint back up to reset.
Tilting Head Restraints
The front seat head restraints tilt for extracomfort.
1. Adjust the seat backrest to an uprightdriving or riding position.
2. Pivot the head restraint forward towardyour head to the desired position.
After the head restraint reaches theforward-most tilt position, pivot it forwardagain to release it to the rearward, un-tiltedposition.
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SeatsE144727

CENTER CONSOLE
Stow items in the cup holder carefully asitems may become loose during hardbraking, acceleration or crashes, includinghot drinks which may spill.
Available console features include:
Front storage bin with auxiliarypower point and USB port.A
Cup holder.B
Storage compartment with auxiliarypower point.C
USB ports and AC power outlet (ifequipped).D
OVERHEAD CONSOLE
Press near the rear edge of the door to openit.
REAR SEAT ARMREST
Fold the armrest down to use the armrestand cupholder.
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Storage CompartmentsABC
D
E266753 E224352 E138656

ENGINE BLOCK HEATER (If Equipped)
WARNING: Failure to follow engineblock heater instructions could result inproperty damage or serious personal injury.
WARNING: Do not use your heater withungrounded electrical systems ortwo-pronged adapters. There is a risk ofelectrical shock.
WARNING: Do not fully close the hood,or allow it to drop under its own weight whenusing the engine block heater. This coulddamage the power cable and may cause anelectrical short resulting in fire, injury andproperty damage.
Note:The heater is most effective whenoutdoor temperatures are below 0°F (-18°C).
The heater acts as a starting aid by warmingthe engine coolant. This allows the climatecontrol system to respond quickly. Theequipment includes a heater element(installed in the engine block) and a wireharness. You can connect the system to agrounded 120-volt AC electrical source.
We recommend that you do the following fora safe and correct operation:
•Use a 16-gauge outdoor extension cordthat is product certified by Underwriter’sLaboratory (UL) or Canadian StandardsAssociation (CSA). This extension cordmust be suitable for use outdoors, in coldtemperatures, and be clearly markedSuitable for Use with OutdoorAppliances. Do not use an indoorextension cord outdoors. This couldresult in an electric shock or become afire hazard.
•Use as short an extension cord aspossible.
•Do not use multiple extension cords.
•Make sure that when in operation, theextension cord plug and heater cord plugconnections are free and clear of water.This could cause an electric shock or fire.
•Make sure your vehicle is parked in aclean area, clear of combustibles.
•Make sure the heater, heater cord andextension cord are firmly connected.
•Check for heat anywhere in the electricalhookup once the system has beenoperating for approximately 30 minutes.
•Make sure the system is unplugged andproperly stowed before starting anddriving your vehicle. Make sure theprotective cover seals the prongs of theblock heater cord plug when not in use.
•Make sure the heater system is checkedfor proper operation before winter.
Using the Engine Block Heater
Make sure the receptacle terminals are cleanand dry prior to use. Clean them with a drycloth if necessary.
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Starting and Stopping the Engine

Your vehicle is designed to operate onregular unleaded gasoline with a minimumpump (R+M)/2 octane rating of 87.
Some fuel stations, particularly those in highaltitude areas, offer fuels posted as regularunleaded gasoline with an octane ratingbelow 87. The use of these fuels could resultin engine damage that will not be coveredby the vehicle warranty.
For best overall vehicle and engineperformance, premium fuel with an octanerating of 91 or higher is recommended. Theperformance gained by using premium fuelis most noticeable in hot weather as well asother conditions, for example when towinga trailer. See Towing (page 245).
Do not be concerned if the enginesometimes knocks lightly. However, if theengine knocks heavily while using fuel withthe recommended octane rating, contact anauthorized dealer to prevent any enginedamage.
We recommend Top Tier detergentgasolines, where available to help minimizeengine deposits and maintain optimal vehicleand engine performance. For additionalinformation, refer to www.toptiergas.com.
Note:Use of any fuel for which the vehiclewas not designed can impair the emissioncontrol system, cause loss of vehicleperformance, and cause damage to theengine which may not be covered by thevehicle Warranty.
Do not use:
•Diesel fuel.
•Fuels containing kerosene or paraffin.
•Fuel containing more than 15% ethanolor E85 fuel.
•Fuels containing methanol.
•Fuels containing metallic-based additives,including manganese-based compounds.
•Fuels containing the octane boosteradditive, methylcyclopentadienylmanganese tricarbonyl (MMT).
•Leaded fuel, using leaded fuel isprohibited by law.
The use of fuels with metallic compoundssuch as methylcyclopentadienyl manganesetricarbonyl (commonly known as MMT), whichis a manganese-based fuel additive, willimpair engine performance and affect theemission control system.
FUEL FILLER FUNNEL LOCATION
The fuel filler funnel is under the luggagecompartment floor covering.
RUNNING OUT OF FUEL
Running out of fuel can cause damage notcovered by the vehicle Warranty.
If your vehicle runs out of fuel:
•Add a minimum of 1.3 gal (5 L) of fuel torestart the engine.
•You may need to switch the ignition fromoff to on several times after refueling toallow the fuel system to pump the fuelfrom the tank to the engine. Whenrestarting, cranking time takes a fewseconds longer than normal.
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Fuel and Refueling

•An open or pinched sensor hose.
•Incorrect engine oil level.
•Incorrect fuel for climatic conditions.
•Incorrect engine oil viscosity for climacticconditions.
Note:Some vehicles have a lifetime fuel filterthat is integrated with the fuel tank. Regularmaintenance or replacement is not needed.
Note:If these checks do not help you correctthe concern, have your vehicle checked assoon as possible.
Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance
On January 1, 1978, Federal regulationbecame effective governing the noiseemission on trucks over 10,000 lb (4,536 kg)Gross Vehicle Weight Rating (GVWR). Thepreceding statements concerning prohibitedtampering acts and maintenance, and thenoise warranty found in the Warranty Guide,are applicable to complete chassis cabs over10,000 lb (4,536 kg) GVWR.
CATALYTIC CONVERTER
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dry groundcover. The emission system heats up theengine compartment and exhaust system,creating the risk of fire.
WARNING: The normal operatingtemperature of the exhaust system is veryhigh. Never work around or attempt to repairany part of the exhaust system until it hascooled. Use special care when workingaround the catalytic converter. The catalyticconverter heats up to a very hightemperature after only a short period ofengine operation and stays hot after theengine is switched off.
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside your vehicle,have your vehicle inspected immediately. Donot drive if you smell exhaust fumes.
Your vehicle has various emission controlcomponents and a catalytic converter thatenables it to comply with applicable exhaustemission standards.
To make sure that the catalytic converter andother emission control components continueto work properly:
•Do not crank the engine for more than10 seconds at a time.
•Do not run the engine with a spark pluglead disconnected.
•Do not push-start or tow-start yourvehicle. Use booster cables. See JumpStarting the Vehicle (page 256).
•Use only the specified fuel listed.
•Do not switch the ignition off when yourvehicle is moving.
•Avoid running out of fuel.
•Have the items listed in scheduledmaintenance information performedaccording to the specified schedule.
Note:Resulting component damage maynot be covered by the vehicle Warranty.
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Engine Emission Control

3. The gearshift button you select willilluminate and the selected gear willappear in the instrument cluster.
4. Release the brake pedal and yourtransmission will remain in the selectedgear.
Note:If you attempt to leave your vehiclewhile it is in gear, the vehicle willautomatically shift into park (P). Safety beltand door monitors determine your intent andmake the shift for you. During this time, amessage will appear in the informationdisplay screen prompting you to make theshift.
Note:To put your vehicle in gear with thedoor open, perform steps 1-4. See theAutomatic Return to Park section in thischapter for more information on this feature.
Park (P)
With the transmission in park (P), your vehiclelocks the transmission and prevents the frontwheels from turning. Always come to acomplete stop before putting your vehicleinto and out of park (P). An audible chimesounds once you select park (P).
When the ignition is turned off, the vehiclewill automatically shift into park (P). If theignition is turned off while the vehicle ismoving, it will first shift into neutral (N) untila slow enough speed is reached. The vehiclewill then shift into park (P) automatically.
Automatic Return to Park
Note:This feature will not operate when yourvehicle is in Stay in Neutral mode or neutraltow.
Your vehicle has a safety feature that willautomatically shift your vehicle into park (P)when any of the following conditions occur:
•You turn the ignition off
•You open the driver's door with yoursafety belt unlatched
•Your safety belt is unlatched while thedriver's door is open
If you turn the ignition off while your vehicleis moving, your vehicle will first shift intoneutral (N) until it slows down enough to shiftinto park (P) automatically.
Note:If you have waited an extended periodof time, (2-15 minutes) before starting yourvehicle, unlatching your safety belt will causethis feature to activate, even with the driver'sdoor closed.
Note:This feature may not work properly ifthe door ajar switch is malfunctioning. If yourdoor ajar indicator does not illuminate whenyou open the driver’s door or the indicatorilluminates with the driver’s door closed, seeyour authorized dealer.
Reverse (R)
With the transmission in reverse (R), yourvehicle will move backward. Always cometo a complete stop before shifting into andout of reverse (R).
Neutral (N)
With the transmission in neutral (N), you canstart your vehicle and it is free to roll. Holdthe brake pedal down while in this position.
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Transmission

6.Your vehicle will remain in Stay in Neutralmode for wrecker towing purposes orcan be shifted to the desired gear anddriven (if possible).
7. Release the parking brake.
Automatic Transmission AdaptiveLearning
This feature increases durability and providesconsistent shift feel over the life of yourvehicle. A new vehicle or transmission mayhave firm or soft shifts. This operation willnot affect function or durability of yourtransmission and is normal. Over time, theadaptive learning process will fully updatetransmission operation. Additionally, thestrategy must be relearned whenever thebattery is disconnected or a new battery isinstalled.
If Your Vehicle Gets Stuck In Mud orSnow
Note:Do not rock your vehicle if your engineis not at normal operating temperature ordamage to your transmission may occur.
Note:Do not rock your vehicle for more thana minute or damage to your transmissionand tires may occur, or your engine mayoverheat.
If your vehicle gets stuck in mud or snow,you can help rock your vehicle out by shiftingbetween forward and reverse gears,stopping between shifts in a steady pattern.Press lightly on the accelerator in each gear.
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Transmission

GENERAL INFORMATION
Note: Occasional brake noise is normal. Ifa metal-to-metal, continuous grinding orcontinuous squeal sound is present, thebrake linings may be worn-out and anauthorized dealer should check them. If thevehicle has continuous vibration or shudderin the steering wheel while braking, anauthorized dealer should check your vehicle.
Note: Brake dust may accumulate on thewheels, even under normal drivingconditions. Some dust is inevitable as thebrakes wear and does not contribute tobrake noise. See Cleaning the Wheels(page 312).
Wet brakes result in reduced brakingefficiency. Gently press the brake pedal afew times when driving from a car wash orstanding water to dry the brakes.
Brake Over Accelerator
In the event the accelerator pedal becomesstuck or entrapped, apply steady and firmpressure to the brake pedal to slow thevehicle and reduce engine power. If youexperience this condition, apply the brakesand bring your vehicle to a safe stop. Switchthe engine off, move the transmission to park(P) and apply the parking brake. Inspect theaccelerator pedal and the area around it forany items or debris that may be obstructingits movement. If none are found and thecondition persists, have your vehicle towedto the nearest authorized dealer.
Emergency Brake Assist
Emergency brake assist detects when youbrake heavily by measuring the rate at whichyou press the brake pedal. It providesmaximum braking efficiency as long as youpress the pedal. Emergency brake assistcan reduce stopping distances in criticalsituations.
Anti-lock Brake System
This system helps you maintain steeringcontrol during emergency stops by keepingthe brakes from locking.
This lamp momentarily illuminateswhen you switch the ignition on. Ifthe light does not illuminate duringstart up, remains on or flashes, the anti-lockbraking system may be disabled. Have thesystem checked by an authorized dealer. Ifthe anti-lock brake system is disabled,normal braking is still effective.
See Warning Lamps and Indicators (page103).
Note:Indicators vary depending on region.
This lamp also illuminatesmomentarily when you switch theignition on to confirm the lamp isfunctional. If it does not illuminatewhen you switch the ignition on,or begins to flash at any time, havethe system checked by an authorized dealer.If the brake warning lamp illuminates withthe parking brake released, have the systemchecked immediately.
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Brakes E270480