service LINCOLN MKC 2019 Owners Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications,design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any languagein any form by any means without our written permission. Errors and omissions excepted.
© Ford Motor Company 2018
All rights reserved.
Part Number: 201802 20180611164514
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor
vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and
lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands
frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and related accessories contain lead and lead compounds,
chemicals known to the State of California to cause cancer and reproductive harm. Wash your
hands after handling.

Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording...............................................10
Perchlorate.......................................................13
Lincoln Automotive Financial Services..........................................................................14
Replacement Parts Recommendation..........................................................................14
Special Notices...............................................15
Mobile Communications Equipment.........16
Export Unique Options..................................16
Environment
Protecting the Environment.........................17
At a Glance
Instrument Panel Overview..........................18
Child Safety
General Information......................................20
Installing Child Restraints............................22
Booster Seats.................................................28
Child Restraint Positioning...........................31
Child Safety Locks.........................................32
Seatbelts
Principle of Operation..................................34
Fastening the Seatbelts...............................35
Seatbelt Height Adjustment.......................38
Seatbelt Warning Lamp and IndicatorChime...........................................................38
Seatbelt Reminder.........................................39
Child Restraint and Seatbelt Maintenance..........................................................................41
Seatbelt Extension........................................42
Personal Safety System™
Personal Safety System™.............................43
Supplementary Restraints System
Principle of Operation..................................44
Driver and Passenger Airbags...................45
Front Passenger Sensing System..............47
Side Airbags...................................................50
Driver Knee Airbag.........................................51
Safety Canopy™...............................................51
Crash Sensors and Airbag Indicator.........53
Airbag Disposal..............................................54
Keys and Remote Controls
General Information on Radio Frequencies........................................................................55
Remote Control..............................................56
Replacing a Lost Key or Remote Control........................................................................59
MyKey™
Principle of Operation..................................60
Creating a MyKey...........................................61
Clearing All MyKeys......................................62
Checking MyKey System Status................62
Using MyKey With Remote Start Systems.........................................................................63
MyKey Troubleshooting...............................63
Doors and Locks
Locking and Unlocking................................65
Keyless Entry...................................................70
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Using Cruise Control...................................210
Using Adaptive Cruise Control..................211
Driving Aids
Driver Alert.....................................................219
Lane Keeping System.................................221
Blind Spot Information System................226
Cross Traffic Alert........................................228
Steering.........................................................232
Pre-Collision Assist.....................................233
Drive Control................................................237
Load Carrying
Rear Under Floor Storage.........................239
Luggage Covers..........................................239
Roof Racks and Load Carriers.................239
Load Limit......................................................240
Towing
Towing a Trailer............................................245
Trailer Sway Control...................................246
Recommended Towing Weights.............246
Essential Towing Checks..........................248
Towing the Vehicle on Four Wheels......250
Driving Hints
Breaking-In....................................................251
Economical Driving......................................251
Driving Through Water...............................251
Floor Mats.....................................................252
Roadside Emergencies
Roadside Assistance..................................254
Hazard Flashers..........................................255
Fuel Shutoff..................................................255
Jump Starting the Vehicle.........................256
Post-Crash Alert System...........................258
Transporting the Vehicle...........................258
Customer Assistance
Getting the Services You Need...............260
In California (U.S. Only)...............................261
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................262
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................263
Getting Assistance Outside the U.S. andCanada......................................................264
Ordering Additional Owner's Literature......................................................................266
Reporting Safety Defects (U.S. Only)......266
Reporting Safety Defects (Canada Only)......................................................................267
Fuses
Fuse Specification Chart...........................268
Changing a Fuse.........................................284
Maintenance
General Information....................................287
Opening and Closing the Hood..............287
Under Hood Overview..............................288
Engine Oil Dipstick.....................................290
Engine Oil Check........................................290
Oil Change Indicator Reset.......................291
Engine Coolant Check...............................292
Automatic Transmission Fluid Check.....296
Brake Fluid Check......................................296
Washer Fluid Check...................................296
Fuel Filter.......................................................297
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Windshield defrosting system
Interior luggage compartmentrelease
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Horn control
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
Requires registered technician
Safety alert
See Owner's Manual
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
Stability control
Hill descent control
Trail control
Windshield wiping system
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Windshield wash and wipe
DATA RECORDING
WARNING: Do not connect wirelessplug-in devices to the data link connector.Unauthorized third parties could gain accessto vehicle data and impair the performanceof safety related systems. Only allow repairfacilities that follow our service and repairinstructions to connect their equipment tothe data link connector.
We respect your privacy and are committedto protecting it. The information containedin this publication was correct at the time ofgoing to print but as technology rapidlychanges, we recommend that you visit theregional Ford website for the latestinformation.
Your vehicle has electronic control units thathave data recording functionality and theability to permanently or temporarily storedata. This data could include information onthe condition and status of your vehicle,vehicle maintenance requirements, eventsand malfunctions. The types of data that canbe recorded are described in this section.Some of the data recorded is stored in eventlogs or error logs.
Note:Error logs are reset following a serviceor repair.
Note:We may provide information inresponse to requests from law enforcement,other government authorities and thirdparties acting with lawful authority or througha legal process. Such information could beused by them in legal proceedings.
Data recorded includes, for example:
•Operating states of system components,for example fuel level, tire pressure andbattery charge level.
•Vehicle and component status, forexample wheel speed, deceleration,lateral acceleration and seatbelt status.
•Events or errors in essential systems, forexample headlamps and brakes.
•System responses to driving situations,for example airbag deployment andstability control.
•Environmental conditions, for exampletemperature.
Some of this data, when used in combinationwith other information, for example anaccident report, damage to a vehicle oreyewitness statements, could be associatedwith a specific person.
Service Data
Service data recorders in your vehicle arecapable of collecting and storing diagnosticinformation about your vehicle. Thispotentially includes information about theperformance or status of various systemsand modules in the vehicle, such as engine,throttle, steering or brake systems. In orderto properly diagnose and service yourvehicle, Ford Motor Company (Ford ofCanada in Canada), and service and repairfacilities may access or share among themvehicle diagnostic information received
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through a direct connection to your vehiclewhen diagnosing or servicing your vehicle.Additionally, Ford Motor Company (Ford ofCanada, in Canada) may, where permittedby law, use vehicle diagnostic informationfor vehicle improvement or with otherinformation we may have about you, (forexample, your contact information), to offeryou products or services that may interestyou. Data may be provided to our serviceproviders such as part suppliers that mayhelp diagnose malfunctions, and who aresimilarly obligated to protect data. We retainthis data only as long as necessary toperform these functions or to comply withlaw. We may provide information whererequired in response to official requests tolaw enforcement or other governmentauthorities or third parties acting with lawfulauthority or court order, and such informationmay be used in legal proceedings. For U.S.only (if equipped), if you choose to useconnected apps and services, you consentthat certain diagnostic information may alsobe accessed electronically by Ford MotorCompany and Ford authorized servicefacilities, and that the diagnostic informationmay be used to provide services to you,
personalizing your experience, troubleshoot,and to improve products and services andoffer you products and services that mayinterest you, where permitted by law. ForCanada only, for more information, pleasereview the Ford of Canada privacy policy atwww.ford.ca, including our U.S. data storageand use of service providers in otherjurisdictions who may be subject to legalrequirements in Canada, the United Statesand other countries applicable to them, forexample, lawful requirements to disclosepersonal information to governmentalauthorities in those countries.
Event Data
This vehicle is equipped with an event datarecorder. The main purpose of an event datarecorder is to record, in certain crash or nearcrash-like situations, such as an airbagdeployment or hitting a road obstacle; thisdata will assist in understanding how avehicle’s systems performed. The event datarecorder is designed to record data relatedto vehicle dynamics and safety systems fora short period of time, typically 30 secondsor less.
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver and passengerseatbelts were buckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal; and
•How fast the vehicle was traveling; and
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances in whichcrashes and injuries occur.
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded. However, parties,such as law enforcement, could combine theevent data recorder data with the type ofpersonally identifying data routinely acquiredduring a crash investigation.
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To read data recorded by an event datarecorder, special equipment is required, andaccess to the vehicle or the event datarecorder is needed. In addition to the vehiclemanufacturer, other parties, such as lawenforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the event datarecorder.
Comfort, Convenience andEntertainment Data
Your vehicle has electronic control units thathave the ability to store data based on yourpersonalized settings. The data is storedlocally in the vehicle or on devices that youconnect to it, for example, a USB drive ordigital music player. You can delete some ofthis data and also choose whether to shareit through the services to which yousubscribe. See Settings (page 445).
Comfort and Convenience Data
Data recorded includes, for example:
•Seat and steering wheel position.
•Climate control settings.
•Radio presets.
Entertainment Data
Data recorded includes, for example:
•Music, videos or album art.
•Contacts and corresponding addressbook entries.
•Navigation destinations.
Services That We Provide
If you use our services, we collect and usedata, for example account information,vehicle location and driving characteristics,that could identify you. We transmit this datathrough a dedicated, protected connection.We only collect and use data to enable youruse of our services to which you havesubscribed, with your consent or wherepermitted by law. For additional information,see the terms and conditions of the servicesto which you have subscribed.
Services That Third Parties Provide
We recommend that you review the termsand conditions and data privacy informationfor any services to which you subscribe. Wetake no responsibility for services that thirdparties provide.
Vehicles With a Modem
The modem has a SIM. The modemperiodically sends messages to stayconnected to the cell phone network. Thesemessages could include information thatidentifies your vehicle, the SIM and theelectronic serial number of the modem. Cellphone network service providers could haveaccess to additional information, for examplecell phone network tower identification.
Note:The modem continues to send thisinformation unless you have all added valueservices deactivated. Contact the FordCustomer Relationship Center. Refer to theregional Ford website for contactinformation.
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Note:The service can be unavailable orinterrupted for a number of reasons, forexample environmental or topographicalconditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on your devicethrough the system. See Apps (page 442).
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes the vehicle identification number ofyour vehicle, the SYNC module serialnumber, odometer, enabled apps, usagestatistics and debugging information. Weretain it only as long as necessary to providethe service, to troubleshoot, for continuousimprovement and to offer you products andservices that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links to thatcell phone. The cell phone profile enablesmore mobile features and efficient operation.The profile contains, for example data fromyour phonebook, read and unread textmessages and call history, including historyof calls when your cell phone was notconnected to the system.
If you connect a media device, the systemcreates and retains a media device index ofsupported media content. The system alsorecords a short diagnostic log ofapproximately 10 minutes of all recent systemactivity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device. Ifyou no longer plan to use the system or yourvehicle, we recommend you use the masterreset function to erase the storedinformation. See Settings (page 445).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about our privacypolicy, see the regional Ford website.
PERCHLORATE
Certain components in your vehicle such asairbag modules, seatbelt pretensioners andremote control batteries may containperchlorate material. Special handling mayapply for service or vehicle end of lifedisposal.
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For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offersa full range of financing and lease plans tohelp you acquire your vehicle. We arededicated to providing answers, informationand a truly extraordinary experience.
Use the options below to contact us withquestions about your account or financingand we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft parts wheneveryour vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts that conformto the specifications detailed in this Owner’sManual. Genuine Ford and Motorcraft partsmeet or exceed these specifications.
Collision Repairs
We hope that you never experience acollision, but accidents do happen. GenuineFord replacement collision parts meet ourstringent requirements for fit, finish, structuralintegrity, corrosion protection and dentresistance. During vehicle development wevalidate that these parts deliver the intendedlevel of protection as a whole system. Agreat way to know for sure you are gettingthis level of protection is to use genuine Fordreplacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacementparts are the only replacement parts thatbenefit from a Lincoln Warranty. Damagecaused to your vehicle as a result of thefailure of non-Ford parts may not be coveredby the Lincoln Warranty. For additionalinformation, refer to the terms and conditionsof the Lincoln Warranty.
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SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is coveredand what is not covered by your vehicle’sNew Vehicle Limited Warranty, see theWarranty Manual that is provided to youalong with your Owner’s Manual.
Special Instructions
For your added safety, your vehicle is fittedwith sophisticated electronic controls.
WARNING: You risk death or seriousinjury to yourself and others if you do notfollow the instruction highlighted by thewarning symbol. Failure to follow the specificwarnings and instructions could result inpersonal injury.
WARNING: NEVER use a rearwardfacing child restraint on a seat protected byan ACTIVE AIRBAG in front of it, DEATH orSERIOUS INJURY to the CHILD can occur.
On Board Diagnostics Data LinkConnector
WARNING: Do not connect wirelessplug-in devices to the data link connector.Unauthorized third parties could gain accessto vehicle data and impair the performanceof safety related systems. Only allow repairfacilities that follow our service and repairinstructions to connect their equipment tothe data link connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used in conjunctionwith a diagnostic scan tool for vehiclediagnostics, repairs and reprogrammingservices. Installing an aftermarket device thatuses the DLC during normal driving forpurposes such as remote insurance companymonitoring, transmission of vehicle data toother devices or entities, or altering theperformance of the vehicle, may cause
interference with or even damage to vehiclesystems. We do not recommend or endorsethe use of aftermarket plug-in devices unlessapproved by Ford. The vehicle Warranty willnot cover damage caused by an aftermarketplug-in device.
Notice to Owners of Pickup Trucks andUtility Type Vehicles
WARNING: Utility vehicles have asignificantly higher rollover rate than othertypes of vehicles.
Before you drive your vehicle, please readthis Owner’s Guide carefully. Your vehicle isnot a passenger car. As with other vehiclesof this type, failure to operate this vehiclecorrectly may result in loss of vehicle control,vehicle rollover, personal injury or death.
Using Your Vehicle With a Snowplow
Do not use this vehicle for snowplowing.
Your vehicle does not have a snowplowingpackage.
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