LINCOLN MKT 2011 SYNC Supplement Manual

2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
4. Select ‘Bluetooth On/Off’.
5. Select ‘On’ or ‘Off’.
911 Assist™ (if equipped)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly
with the ability to make and maintain a 911 call initiated by
SYNC, and the 911 Assist™ feature must be previously enabled
(set to ON).
SYNCphone features (if equipped)
20SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or non-functional.
The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, every cell phone operates differently. While SYNC
911 Assist™ works with most cell phones, some phones may have
trouble using this feature. Finally, not all crashes deploy an
airbag or, in certain vehicles, activate the fuel pump shut-off
which are the criteria to initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in
the event of a collision. Failure to do so may cause serious injury or
damage the phone which could prevent 911 Assist™ from functioning
properly.
911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON) by you, 911 Assist™ may, through any paired and
connected cell phone, disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag
or, in certain vehicles, the activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist™ may also be capable
of electronically or verbally disclosing to 911 operators the
vehicle location, and/or other details about the vehicle or crash to
SYNCphone features (if equipped)
21SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNCis designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connectedBluetoothenabled cellular
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC, SYNCwill search for and connect to any
available, previously paired cell phone and attempt to place the call to
911. Before initiating the call, SYNC provides a short window of time
(approximately 10 seconds) that allows the driver or passenger to decide
whether to cancel the call by pressing and holding
on the steering
wheel controls. Before initiating the 911 call for the occupants, SYNC
will say the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call by pressing
will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
SYNCphone features (if equipped)
22SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. The connected phone
must be set as the primary phone in order to change the setting. To
access the setting:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen
3. Press ‘Advanced’.
4. Select ‘911 Assist’.
SYNCphone features (if equipped)
23SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

5. Select the desired setting.
911 Assist Set ON or 911 Assist Set OFF will appear in the display as a
confirmation. For more information, please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
Vehicle health report (if equipped, U.S. only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Reports supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors those systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note: Your Vehicle Health Report feature requires activation
prior to use. Visit www.SyncMyRide.com to register.There is no fee
or subscription associated with Vehicle Health Report but youmust
register to use this feature.
SYNCallows you to check your vehicle’s overall ‘health’ in the form of
diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle diagnostic information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a
Vehicle Health Report, Ford Motor Company may collect your cell
SYNCphone features (if equipped)
24SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle
information. Ford may use the vehicle information it collects for
any purpose. If you do not want to disclose your cell phone
number or vehicle information, do not run the feature or set up
your Vehicle Health Report profile at www.SyncMyRide.com. Refer
to www.SyncMyRide.com — Vehicle Health Report Terms and
Conditions, and Privacy Statement — for more information.
You can initiate a Vehicle Health Report in the vehicle nd view the
complete report with all information listed above on SyncMyRide.com.
You can also choose for SYNCto automatically remind you to run
reports at specific mileage intervals. After you’ve registered for the
Vehicle Health Report service and established your preferences at
www.SyncMyRide.com, you can then request a Vehicle Health Report (in
your vehicle) and return to your account at www.SyncMyRide.com to
view your report. Cell phone airtime usage may apply when reporting.
To access and run a report (after the vehicle has been running a
minimum of 60 seconds):
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab.
3. Press ‘Advanced’.
4. Select ‘Vehicle Health Report’.
SYNCphone features (if equipped)
25SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

5. Select ‘Run Report’. SYNCwill
run a health report of the vehicle’s
diagnostic systems and send the
results to your selected e-mail
address.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone.
Automatic reports (available in the U.S. only)
You can choose to have SYNCautomatically prompt you to run a health
report at certain mileage intervals. To do so, you must first turn on the
automatic report feature. To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Press ‘Advanced’.
4. Select ‘Vehicle Health Report’.
SYNCphone features (if equipped)
26SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

5. Select ‘Automatic Reports’.
6. Select the desired setting.
Mileage interval (available in the U.S. only)
Once you have turned on the automatic report feature, you can then
choose at which mileage intervals you would like to be prompted to run
a health report. To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Press ‘Advanced’.
SYNCphone features (if equipped)
27SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

4. Select ‘Vehicle Health Report’.
5. Select ‘Mileage Interval’.
6. Select the desired mileage
interval setting.
When the chosen mileage is reached, SYNCwill automatically prompt
you and ask if you would like to run a health report. You can then accept
and SYNCwill send you an e-mail with the information or you can
choose to have SYNCremind you later.
Selecting your ring tone
SYNCallows you to select from various ringers which will sound during
an incoming call. To access:
1. Press the PHONE hard button.
SYNCphone features (if equipped)
28SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)

2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
4. Scroll using
/on the
touchscreen and select ‘Incoming
Call Ringer’.
5. Select from three ring tones, your
cellular phone’s ring tone or to turn
the ringer off.
Turning the text message notification on/off
You can choose to turn SYNC’s text message notification on or off. To
access:
1. Press the PHONE hard button.
SYNCphone features (if equipped)
29SeeEnd User License Agreementat the end of this book
2011 SYNC/MGM(mgm)
Supplement, 1st Printing
USA(fus)