audio LINCOLN MKT 2019 Service Manual

USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
Make sure you are not leaving the device in your vehicle during veryhot or cold temperatures.This is a device limitation.SYNC 3 does not recog-nize my device when I startmy vehicle.
Make sure you connect the device to SYNC 3 and that you havestarted the media player on your device.
This is a device-dependent feature.
Bluetooth audio does notstream.The device is not connected.
Try switching your device off, resetting it or removing the battery, thenreconnect it to SYNC 3.The device is in a bad state.
Make sure that all song details are populated.Your music files may not contain thecorrect artist, song title, album or genreinformation.
SYNC 3 does not recog-nize music that is on mydevice.
Try replacing the corrupt file with a new version.The file may be corrupted.
Some devices require you to change the USB settings from massstorage to media transfer protocol class.The song may have copyright protectionthat does not allow it to play.
Convert the file to a supported format. See Entertainment (page 396).The file format is not supported by SYNC3.
Update media index. See Settings (page 436).The device needs to be re-indexed.
Make sure your device is unlocked before connecting it to SYNC 3.The device has a lock screen enabled.
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SYNC™ 3

Voice command issues
Possible solutionPossible causeIssue
Review the cell phone voice commands and the media voicecommands at the beginning of their respective sections.You may be using the wrong voicecommands.SYNC 3 does not under-stand what I am saying.Refer to the audio display during an active voice session to find a listof voice commands there.
Wait for the system to prompt you before you state your command.You may be speaking too soon or at thewrong time.
Review the media voice commands at the beginning of the mediasection.You may be using the wrong voicecommands.
SYNC 3 does not under-stand the name of a songor artist.
Say the song or artist name exactly as it is displayed on your device.For example, say "Play Artist Prince" or "Play song Purple Rain".
You may not be saying the name exactlyas it appears on your device.Make sure you are saying the complete title such as "California remixfeaturing Jennifer Nettles".
If there are any abbreviations in the name, like ESPN or CNN, youhave to spell those: "E-S-P-N" or "C-N-N".
Make sure that song titles, artists, album, and playlists names do nothave any special characters like *, - or +.
The song or artist name may have somespecial characters that are not beingrecognized by SYNC 3.
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SYNC™ 3

Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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SYNC™ 3

•Links to Third Party Sites: TheSOFTWARE may provide you with theability to link to third party sites. The thirdparty sites are not under the control ofFORD MOTOR COMPANY, its affiliatesand/or its designated agent. NeitherFORD MOTOR COMPANY nor itsaffiliates nor its designated agent areresponsible for (I) the contents of anythird party sites, any links contained inthird party sites, or any changes orupdates to third party sites, or (ii)webcasting or any other form oftransmission received from any thirdparty sites. If the SOFTWARE provideslinks to third party sites, those links areprovided to you only as a convenience,and the inclusion of any link does notimply an endorsement of the third partysite by FORD MOTOR COMPANY, itsaffiliates and/or its designated agent.
•Obligation to Drive Responsibly: Yourecognize your obligation to driveresponsibly and keep attention on theroad. You will read and abide with theDEVICES operating instructionsparticularly as they pertain to safety andyou agree to assume any risk associated
with the use of the DEVICES.
UPGRADES AND RECOVERY MEDIA: If theSOFTWARE is provided by FORD MOTORCOMPANY separate from the DEVICES onmedia such as a ROM chip, CD ROM disk(s)or via web download or other means, and islabeled "For Upgrade Purposes Only" or "ForRecovery Purposes Only" you may install one(1) copy of such SOFTWARE onto theDEVICES as a replacement copy for theexisting SOFTWARE, and use it inaccordance with this EULA, including anyadditional EULA terms accompanying theupgrade SOFTWARE.
INTELLECTUAL PROPERTY RIGHTS: Alltitle and intellectual property rights in and tothe SOFTWARE (including but not limited toany images, photographs, animations, video,audio, music, text and "applets" incorporatedinto the SOFTWARE), the accompanyingprinted materials, and any copies of theSOFTWARE, are owned by FORD MOTORCOMPANY, or its affiliates or suppliers. TheSOFTWARE is licensed, not sold. You maynot copy the printed materials accompanyingthe SOFTWARE. All title and intellectualproperty rights in and to the content which
may be accessed through use of theSOFTWARE is the property of the respectivecontent owner and may be protected byapplicable copyright or other intellectualproperty laws and treaties. This EULA grantsyou no rights to use such content outside itsintended use. All rights not specificallygranted under this EULA are reserved byFORD MOTOR COMPANY, its affiliates, andthird party software and service providersand suppliers. Use of any on-line serviceswhich may be accessed through theSOFTWARE may be governed by therespective terms of use relating to suchservices. If this SOFTWARE containsdocumentation that is provided only inelectronic form, you may print one copy ofsuch electronic documentation.
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Appendices

(b) use your own personal judgment whiledriving. If you feel that a route suggested bythe TeleNav Software instructs you toperform an unsafe or illegal maneuver,places you in an unsafe situation, or directsyou into an area that you consider to beunsafe, do not follow such instructions;
(c) do not input destinations, or otherwisemanipulate the TeleNav Software, unlessyour vehicle is stationary and parked;
(d) do not use the TeleNav Software for anyillegal, unauthorized, unintended, unsafe,hazardous, or unlawful purposes, or in anymanner inconsistent with this Agreement;
(e) arrange all GPS and wireless devices andcables necessary for use of the TeleNavSoftware in a secure manner in your vehicleso that they will not interfere with yourdriving and will not prevent the operation ofany safety device (such as an airbag).
You agree to indemnify and hold TeleNavharmless against all claims resulting from anydangerous or otherwise inappropriate useof the TeleNav Software in any movingvehicle, including as a result of your failureto comply with the directions above.
2. Account Information
You agree: (a) when registering the TeleNavSoftware, to provide TeleNav with true,accurate, current, and complete informationabout yourself, and (b) to inform TeleNavpromptly of any changes to such information,and to keep it true, accurate, current andcomplete.
3. Software License
•Subject to your compliance with theterms of this Agreement, TeleNav herebygrants to you a personal, non-exclusive,non-transferable license (except asexpressly permitted below in connectionwith your permanent transfer of theTeleNav Software license), without theright to sublicense, to use the TeleNavSoftware (in object code form only) inorder to access and use the TeleNavSoftware. This license shall terminateupon any termination or expiration of thisAgreement. You agree that you will usethe TeleNav Software only for yourpersonal business or leisure purposes,and not to provide commercial navigationservices to other parties.
3.1 License Limitations
•(a) reverse engineer, decompile,disassemble, translate, modify, alter orotherwise change the TeleNav Softwareor any part thereof; (b) attempt to derivethe source code, audio library orstructure of the TeleNav Software withoutthe prior express written consent ofTeleNav; (c) remove from the TeleNavSoftware, or alter, any of TeleNav's or itssuppliers' trademarks, trade names,logos, patent or copyright notices, orother notices or markings; (d) distribute,sublicense or otherwise transfer theTeleNav Software to others, except aspart of your permanent transfer of theTeleNav Software; or (e) use the TeleNavSoftware in any manner that
I. infringes the intellectual property orproprietary rights, rights of publicity orprivacy or other rights of any party,
ii. violates any law, statute, ordinance orregulation, including but not limited to lawsand regulations related to spamming, privacy,consumer and child protection, obscenity ordefamation, or
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Appendices

Radio Frequency Certifications forBody Control Module
Canada
IC: 7812A-A2C738448
Model # : M : A2C750526
Model # : M : A2C750561
United States of America
FCC ID: M3NA2C738448
Model # : M : A2C750526
Model # : M : A2C750561
Radio Frequency Certification for Keysand Remote Controls
Canada
FCC ID : M3N-A2C931423
IC : 7812A-A2C931423
FCC ID : M3N-A2C931426
IC: 7812A-A2C931426
FCC ID : N5F-A08TAA
IC: 3248A-A08TAA
FCC ID : N5F-A08TDA
IC: 3248A-A08TDA
United States of America
FCC ID : M3N-A2C931423
FCC ID : M3N-A2C931426
FCC ID : N5F-A08TAA
FCC ID : N5F-A08TDA
Radio Frequency Statement for AudioUnit
Canada
IC: 3043A-UP375AHU
United States
FCC ID: NT8-16UP375AHU
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Appendices

A
A/CSee: Climate Control..........................................125
About This Manual............................................7ABSSee: Brakes...........................................................187
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................188
Accessories....................................................474Exterior Style........................................................474Interior Style.........................................................474Lifestyle.................................................................474Peace of Mind......................................................474
AccessoriesSee: Replacement Parts Recommendation.....12
ACCSee: Using Adaptive Cruise Control.............204
Active Park Assist..........................................193Automatic Steering into Parking Space........196Deactivating the Park Assist Feature.............196Troubleshooting the System.............................197Using Active Park Assist....................................194
Adaptive Headlamps......................................91System Check........................................................92
Adjusting the Headlamps..........................298Horizontal Aim Adjustment..............................299
Vertical Aim Adjustment...................................298
Adjusting the Pedals......................................83Adjusting the Steering Wheel.....................80End of Travel Position..........................................80Memory Feature....................................................80
AFSSee: Adaptive Headlamps...................................91
Airbag Disposal...............................................58Air ConditioningSee: Climate Control..........................................125
Air FilterSee: Changing the Engine Air Filter...............301
AlarmSee: Anti-Theft Alarm...........................................79
All-Wheel Drive..............................................179Ambient Lighting.............................................93Adjusting the Brightness.....................................93Changing the Color..............................................93Switching Ambient Lighting Off........................93Switching Ambient Lighting On........................93
Anti-Theft Alarm..............................................79Arming the Alarm..................................................79Disarming the Alarm.............................................79
Appendices......................................................511Apps.................................................................433.................................................................................433SiriusXM Traffic and Travel Link......................434
At a Glance........................................................16
Audible Warnings and Indicators..............104Headlamps On Warning Chime.......................104Keyless Warning Alert........................................104Parking Brake On Warning Chime..................104
Audio Control....................................................81Seek, Next or Previous.........................................81
Audio System................................................364General Information...........................................364
Audio Unit......................................................366Adjusting the Volume........................................366Changing Radio Stations..................................366Ejecting the CD...................................................366Inserting a CD.....................................................366Rear Seat Audio Controls.................................366Switching the Audio Unit On and Off............366Using Seek, Fast Forward and Reverse.......366
Autolamps.........................................................87Windshield Wiper Activated Headlamps........88
Automatic Climate Control.........................125Setting the Blower Motor Speed....................125Setting the Temperature...................................125Switching Auto Mode On and Off...................125Switching Defrost On and Off..........................125Switching Maximum Air Conditioning On andOff.......................................................................125Switching Recirculated Air On and Off..........125Switching the Air Conditioning On andOff.......................................................................125
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Index

Steering..........................................................225Electric Power Steering....................................225
Steering Wheel................................................80Storage Compartments...............................156SunroofSee: Moonroof.......................................................98
Sun Visors.........................................................97Illuminated Vanity Mirror.....................................98
Supplementary Restraints System.............49Principle of Operation..........................................49
Symbols Glossary..............................................7SYNC™ 3..........................................................369General Information...........................................369
SYNC™ 3 Troubleshooting..........................456
T
Technical SpecificationsSee: Capacities and Specifications...............343
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).........................256Tire Care..........................................................315Glossary of Tire Terminology............................317Information About Uniform Tire QualityGrading..............................................................315Information Contained on the TireSidewall.............................................................318Temperature A B C..............................................316
Traction AA A B C................................................316Treadwear.............................................................316
Tire Pressure Monitoring System.............329Changing Tires With a Tire PressureMonitoring System........................................330Understanding Your Tire Pressure MonitoringSystem .............................................................330
TiresSee: Wheels and Tires.......................................313
Towing a Trailer.............................................237Load Placement..................................................237
Towing the Vehicle on Four Wheels........243Emergency Towing............................................243Recreational Towing..........................................244
Towing.............................................................237Traction Control.............................................189Principle of Operation........................................189
Trailer Sway Control....................................238Transmission Code Designation..............348Transmission...................................................175Transporting the Vehicle............................253Type Approvals.............................................547Radio Frequency Certification for Keys andRemote Controls............................................559Radio Frequency Certifications for Blind SpotInformation System.......................................556Radio Frequency Certifications for BodyControl Module..............................................559
Radio Frequency Certifications for CruiseControl Module..............................................558Radio Frequency Certifications for Mid RangeRadar.................................................................550Radio Frequency Certifications for PassiveAnti-Theft System...........................................551Radio Frequency Certifications for RadioTransceiver Module.......................................554Radio Frequency Certifications for SYNC3.........................................................................558Radio Frequency Certifications for TirePressure Monitoring Sensor(s)...................547Radio Frequency Certifications for WirelessCharging..........................................................558Radio Frequency Statement for AudioUnit....................................................................559
U
Under Hood Overview - 3.5L....................283Under Hood Overview - 3.7L.....................284Universal Garage Door Opener................149HomeLink Wireless Control System...............149
USB Port..........................................................367Using Adaptive Cruise Control.................204Automatic Cancellation.....................................207Blocked Sensor..................................................209Canceling the Set Speed.................................207
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Changing the Set Speed..................................207Detection Issues.................................................208Following a Vehicle...........................................205Hilly Condition Usage.......................................208Overriding the Set Speed................................207Resuming the Set Speed..................................207Setting the Adaptive Cruise Speed...............205Setting the Gap Distance.................................206Switching Adaptive Cruise Control Off........208Switching Adaptive Cruise Control On........205Switching to Normal Cruise Control................211System Not Available........................................209
Using All-Wheel Drive..................................179Driving In Special Conditions With All-WheelDrive (AWD).......................................................181Operating AWD Vehicles With MismatchedTires.....................................................................181Operating AWD Vehicles With SpareTires...................................................................180
Using Cruise Control...................................203Canceling the Set Speed.................................204Changing the Set Speed..................................203Resuming the Set Speed.................................204Setting the Cruise Speed.................................203Switching Cruise Control Off...........................204Switching Cruise Control On...........................203
Using MyKey With Remote StartSystems..........................................................66
Using Snow Chains......................................328Using Stability Control..................................191Using Traction Control.................................189Switching the System Off..................................189System Indicator Lights and Messages.........189Using a Switch.....................................................189Using the Information Display Controls........189
Using Voice Recognition............................386Audio Voice Commands...................................388Climate Voice Commands................................389Mobile App Voice Commands........................394Navigation Voice Commands..........................392Phone Voice Commands..................................389SiriusXM Traffic and Travel Link VoiceCommands......................................................394Voice Settings Commands..............................395
Utilizing the Mediation/Arbitration Program(Canada Only).............................................257
V
Vehicle Care..................................................303General Information...........................................303
Vehicle Certification Label.........................347Vehicle Identification Number...................347Vehicle Storage...............................................311Battery....................................................................312Body.........................................................................311
Brakes....................................................................312Cooling system....................................................312Engine.....................................................................311Fuel system............................................................311General....................................................................311Miscellaneous......................................................312Removing Vehicle From Storage.....................312Tires........................................................................312
VentilationSee: Climate Control..........................................125
VINSee: Vehicle Identification Number...............347
Voice Control....................................................81
W
Warning Lamps and Indicators...................101Adaptive Cruise Control.....................................101Airbag Readiness.................................................101Anti-Lock Braking System..................................101Battery.....................................................................101Brake System Warning Light............................102Charging System.................................................102Cruise Control......................................................102Direction Indicator..............................................102Door Ajar...............................................................102Engine Coolant Temperature...........................102Engine Oil..............................................................102
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Index