change LINCOLN MKT 2019 Service Manual

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program.This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
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Roadside Emergencies

Disputes submitted to the BBB AUTO LINEprogram are usually decided within forty daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application. Youwill be asked for your name and address,general information about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that will need to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBwill review the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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Customer Assistance

Only use oils certified for gasoline enginesby the American Petroleum Institute (API). An oil with this trademark symbol conformsto the current engine and emission systemprotection standards and fuel economyrequirements of the International LubricantsSpecification Advisory Committee (ILSAC).
To top up the engine oil level do thefollowing:
1. Clean the area surrounding the engineoil filler cap before you remove it.
2. Remove the engine oil filler cap. SeeUnder Hood Overview (page 284). Turnit counterclockwise and remove it.
3. Add engine oil that meets ourspecifications. See Capacities andSpecifications (page 355). You may haveto use a funnel to pour the engine oil intothe opening.
4. Recheck the oil level.
5. If the oil level is correct, replace thedipstick and make sure it is fully seated.
6. Replace the engine oil filler cap. Turn itclockwise until you feel a strongresistance.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Make sure you install the oil filler capcorrectly.
Note:Soak up any spillage with anabsorbent cloth immediately.
OIL CHANGE INDICATOR RESET
Use the information display controls on thesteering wheel to reset the oil changeindicator.
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scroll tothe following message.
Settings
Press the right arrow button,then from this menu scroll tothe following message.
Vehicle
Press the right arrow button,then from this menu scroll tothe following message.
Oil Life
Press and hold the OK buttonuntil the instrument clusterdisplays the followingmessage.
Hold OK toReset
Reset Successful
When the oil change indicatorresets the instrument clusterdisplays 100%.
Remaining Life
{00}%
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MaintenanceE142732

WARNING: Do not put coolant in thewindshield washer reservoir. If sprayed onthe windshield, coolant could make itdifficult to see through the windshield.
Note: Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the enginecooling or heating systems. Resultingcomponent damage may not be covered bythe vehicle Warranty.
Note: Automotive fluids are notinterchangeable.
It is very important to use prediluted coolantapproved to the correct specification in orderto avoid plugging the small passageways inthe engine cooling system. See Capacitiesand Specifications (page 343). Do not mixdifferent colors or types of coolant in yourvehicle. Mixing of engine coolants or usingan incorrect coolant may harm the engine orcooling system components and may not becovered by the vehicle Warranty.
Note:If prediluted coolant is not available,use the approved concentrated coolantdiluting it to 50/50 with distilled water. SeeCapacities and Specifications (page 343).Using water that has not been deionisedmay contribute to deposit formation,corrosion and plugging of the small coolingsystem passageways.
Note: Coolants marketed for all makes andmodels may not be approved to ourspecifications and may cause damage tothe cooling system. Resulting componentdamage may not be covered by the vehicleWarranty.
If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
To top up the coolant level do the following:
1. Unscrew the cap slowly. Any pressureescapes as you unscrew the cap.
2. Add prediluted coolant approved to thecorrect specification. See Capacities andSpecifications (page 343).
3.Add enough prediluted coolant to reachthe correct level.
4. Replace the coolant reservoir cap, turnit clockwise until you feel a strongresistance.
5. Check the coolant level in the coolantreservoir the next few times you driveyour vehicle. If necessary, add enoughprediluted engine coolant to bring thecoolant level to the correct level.
If you have to add more than 1.1 qt (1 L) ofengine coolant per month, have your vehiclechecked as soon as possible. Operating anengine with a low level of coolant can resultin engine overheating and possible enginedamage.
Note:During normal vehicle operation, thecoolant may change color from orange topink or light red. As long as the coolant isclear and uncontaminated, this color changedoes not indicate the coolant has degradednor does it require the coolant to be drained,the system to be flushed, or the coolant tobe replaced.
In case of emergency, you can add a largeamount of water without engine coolant inorder to reach a vehicle service location. Inthis instance, qualified personnel:
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Maintenance

1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with engine coolant as soon aspossible.
Water alone, without engine coolant, cancause engine damage from corrosion,overheating or freezing.
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can cause enginedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection of thecoolant.
Recycled Coolant
We do not recommend the use of recycledcoolant as an approved recycling process isnot yet available.
Note:Dispose of used coolant in theappropriate manner.
Follow your community's regulations andstandards for recycling and disposing ofautomotive fluids.
Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase thecoolant concentration above 50%.
•A coolant concentration of 60% providesimproved freeze point protection. Coolant concentrations above 60%decrease the overheat protectioncharacteristics of the coolant and maycause engine damage.
If you drive in extremely hot climates:
•You can decrease the coolantconcentration to 40%.
•Coolant concentrations below 40%decrease the freeze and corrosionprotection characteristics of the coolantand may cause engine damage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
Coolant Change
At specific mileage intervals, as listed in thescheduled maintenance information, thecoolant should be changed. Add predilutedcoolant approved to the correct specification.See Capacities and Specifications (page343).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambient temperature,vehicle load and terrain.
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Maintenance

Front Direction Indicator Lamp
If a front direction indicator lamp fails, seean authorized dealer.
LED Lamps
LED lamps are not serviceable items. Seean authorized dealer if they fail.
The following lamps are LED:
•Side direction indicators.
•Approach lamp.
•Brake and rear lamps.
•Rear direction indicators.
•Rear side marker lamps.
•Reversing lamps.
•Central high mounted brake lamp.
•Front side marker lamps.
•Front parking lamps.
License Plate Lamp
1. Switch all of the lamps and the ignitionoff.
2.Remove the screws that secure the lensto the lamp housing.
3. Remove the lamp lens.
4.Remove the bulb by pulling it straight out.
CHANGING THE ENGINE AIR
FILTER
WARNING: To reduce the risk ofvehicle damage and personal burn injuries,do not start your engine with the aircleaner removed and do not remove itwhile the engine is running.
When changing the engine air filter, do notallow debris or foreign material to enter theair induction system. Engine components aresusceptible to damage not covered by thevehicle Warranty.
Change the air filter element at the correctinterval. See Scheduled Maintenance (page479).
Incorrect component use can cause damagenot covered by the vehicle Warranty. SeeMotorcraft Parts (page 345).
To replace the air filter element do thefollowing:
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MaintenanceE2206171
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VEHICLE STORAGE
If you plan on storing your vehicle for 30days or more, read the followingmaintenance recommendations to make sureyour vehicle stays in good operatingcondition.
We engineer and test all motor vehicles andtheir components for reliable, regular driving.Under various conditions, long-term storagemay lead to degraded engine performanceor failure unless you use specific precautionsto preserve engine components.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If vehicles are stored outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly to removedirt, grease, oil, tar or mud from exteriorsurfaces, rear-wheel housing and theunderside of front fenders.
•Periodically wash your vehicle if it isstored in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessary whenyou wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches with alight grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Engine
•Change the engine oil and filter prior tostorage because used engine oil containscontaminates which may cause enginedamage.
•Start the engine every 15 days for aminimum of 15 minutes. Run at fast idlewith the climate controls set to defrostuntil the engine reaches normaloperating temperature.
•With your foot on the brake, shift throughall the gears while the engine is running.
•We recommend that you change theengine oil before you use your vehicleagain.
Fuel system
•Fill the fuel tank with high-quality fueluntil the first automatic shutoff of the fuelpump nozzle.
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Vehicle Care

GENERAL INFORMATION
Use only approved wheel and tire sizes,using other sizes could damage your vehicle.If you change the diameter of the tires fromthat fitted at the factory, the speedometermay not display the correct speed. Take yourvehicle to an authorized Ford dealer to havethe system reprogrammed. If you intend tochange the size of the wheels from that fittedby the manufacturer, you can check thesuitability with an authorized dealer.
Additional information related to thefunctionality and maintenance of your tirescan be found later in this chapter. See TireCare (page 315).
The Ford recommended tire inflationpressures can be found on the Tire Label,which is located on the B-pillar or the edgeof the driver's door. This information can alsobe found on the Safety ComplianceCertification Label, affixed to either the doorhinge pillar, door-latch post, or the door edgethat meets the door latch post; next to thedriver’s seating position.
Ford strongly recommends maintaining thesetire pressures at all times. Failure to followthe tire pressure recommendations cancause uneven treadwear patterns, reducedfuel economy, and adversely affect the wayyour vehicle handles.
Note:Check and set the tire pressure at theambient temperature in which you areintending to drive your vehicle and when thetires are cold.
Note:Check your tire pressures at least onceper month.
Set the pressure for your spare tire to thehighest value given for your vehicle and tiresize combination, if equipped.
Notice to utility vehicle and truckowners
WARNING: Utility vehicles have asignificantly higher rollover rate than othertypes of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly more likelyto die than a person wearing a seatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheel drivevehicle may accelerate better than atwo-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always drive ata safe speed.
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Wheels and Tires

Information Contained on the TireSidewall
Both United States and Canada Federalregulations require tire manufacturersto place standardized information on thesidewall of all tires. This informationidentifies and describes the fundamentalcharacteristics of the tire and alsoprovides a U.S. DOT Tire IdentificationNumber for safety standard certificationand in case of a recall.
Information on P Type Tires
P215/65R15 95H is an example of a tiresize, load index and speed rating. Thedefinitions of these items are listedbelow. (Note that the tire size, load indexand speed rating for your vehicle maybe different from this example.)
A. P: Indicates a tire, designated by theTire and Rim Association, that may beused for service on cars, sport utilityvehicles, minivans and light trucks. Note:If your tire size does not begin with aletter this may mean it is designated byeither the European Tire and RimTechnical Organization or the Japan TireManufacturing Association.
B. 215: Indicates the nominal width ofthe tire in millimeters from sidewall edgeto sidewall edge. In general, the largerthe number, the wider the tire.
C. 65: Indicates the aspect ratio whichgives the tire's ratio of height to width.
D. R: Indicates a radial type tire.
E. 15: Indicates the wheel or rim
diameter in inches. If you change yourwheel size, you will have to purchasenew tires to match the new wheeldiameter.
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Wheels and TiresH
I
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KL
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A
B
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T type tires have some additionalinformation beyond those of P type tires;these differences are described below:
A. T: Indicates a type of tire, designatedby the Tire and Rim Association, that isintended for temporary service on cars,sport utility vehicles, minivans and lighttrucks.
B. 145: Indicates the nominal width ofthe tire in millimeters from sidewall edgeto sidewall edge. In general, the largerthe number, the wider the tire.
C. 80: Indicates the aspect ratio whichgives the tire's ratio of height to width.Numbers of 70 or lower indicate a shortsidewall.
D. D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E. 16: Indicates the wheel or rimdiameter in inches. If you change your
wheel size, you will have to purchasenew tires to match the new wheeldiameter.
Recommended Tire Pressures andInflating Your Tires
Safe operation of your vehicle requiresthat your tires are properly inflated.Remember that a tire can lose up to halfof its air pressure without appearing flat.Every day before you drive, check yourtires. If one looks lower than the others,use a tire gauge to check the pressureof all tires and adjust if required.
At least once a month and before longtrips, inspect each tire and check the tirepressure with a tire gauge (includingspare, if equipped). Inflate all tires to theinflation pressure recommended by FordMotor Company.
WARNING: Under-inflation is themost common cause of tire failuresand may result in severe tire cracking,tread separation or blowout, withunexpected loss of vehicle control andincreased risk of injury. Under-inflationincreases sidewall flexing and rolling
resistance, resulting in heat buildup
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