service LINCOLN MKX 2013 Manual Online

Note:Before setting this feature on, ensure that you read the 911
Assist™ privacy notice later in this section for important information.
Note:If 911 Assist™ is turned on or off by any user, that setting applies
for all paired phones. If 911 Assist™ is turned off, a voice message plays
and/or a display message/icon comes on when the vehicle is started after
a previously paired phone connects.
Note:Every phone operates differently. While SYNC911 Assist™ works
with most cellular phones, some may have trouble using this feature.
If a crash deploys an airbag or activates the fuel pump shut-off, your
SYNC-equipped vehicle may be able to contact emergency services by
dialing 911 through a paired and connected Bluetooth-enabled phone.
For more information about 911 Assist™, visit www.SYNCMyRide.com or
www.syncmaroute.ca.
•For information on airbag deployment, refer to theSupplementary
Restraints Systemchapter.
•For information on the fuel pump shut-off, refer to theRoadside
Emergencieschapter.
Setting 911 Assist™ On
Press the information button > SYNC Apps. > 911 Assist, then
select ON.
You can also access 911 Assist by:
•Pressing Menu > Settings> Phone > 911 Assist, or
•Pressing Menu > Help > 911 Assist.
To Ensure that 911 Assist™ Works Properly
•SYNCmust be powered and working properly at the time of the
incident and throughout feature activation and use.
•SYNC911 Assist™ feature must be set on prior to the incident.
•A Bluetooth-enabled and compatible phone has to be paired and
connected to SYNC.
•A connected Bluetooth-enabled phone must have the ability to make
and maintain an outgoing call at the time of the incident.
•A connected Bluetooth-enabled phone must have adequate network
coverage, battery power and signal strength.
•The vehicle must have battery power and be located in the U.S.,
Canada or in a territory in which 911 is the emergency number.
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In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would activate 911 Assist™); however, if 911 Assist™ is
triggered, SYNCtries to contact emergency services. If a connected
phone is damaged or loses connection to SYNC, SYNCsearches for,
and tries to connect to, any available previously paired phone and tries to
make the call to 911.
Before making the call:
•SYNCprovides a short window of time (about 10 seconds) to cancel
the call. Failure to cancel the call results in SYNCattempting to dial
911.
•SYNCsays the following, or a similar message: “SYNCwill attempt
to call 911, to cancel the call, press Cancel on your screen or press
and hold the phone button on your steering wheel.”
If the call is not cancelled and a successful call is made, a prerecorded
message is played for the 911 operator, then the occupant(s) in the
vehicle is able to talk with the operator. Be prepared to provide your
name, phone number and location immediately, because not all 911
systems are capable of receiving this information electronically.
911 Assist™ May Not Work If
•Your cellular phone or 911 Assist™ hardware was damaged in a crash.
•The vehicle’s battery or SYNC system has no power.
•The phone(s) paired and connected to the system was thrown from
the vehicle.
911 Assist™ Privacy Notice
Once 911 Assist™ is set on, it may disclose to emergency services that
the vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist™ may also be capable of electronically or verbally disclosing to
911 operators the vehicle location, and/or other details about the vehicle
or crash to assist 911 operators to provide the most appropriate
emergency services. If you do not want to disclose this information, do
not turn the feature on.
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Vehicle Health Report (If Equipped, U.S. Only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report supplements, but cannot
replace, normal maintenance and vehicle inspection. Vehicle Health
Report only monitors certain systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note:Your Vehicle Health Report feature requires activation prior to use.
Visit www.SYNCMyRide.com to register. There is no fee or subscription
associated with Vehicle Health Report, but you must register to use this
feature.
Note:This feature may not function properly if you have enabled caller
ID blocking on your mobile phone. Before running a report, review
Vehicle Health Report Privacy Notice.
Note:In order to allow a break-in period for your vehicle, you may not
be able to create a Vehicle Health Report until your vehicle odometer has
reached 200 miles.
Note:Cellular phone and SMS charges may apply when making a report.
Register for Vehicle Health Report and set your report preferences at
www.SYNCMyRide.com. After registering you can request a Vehicle
Health Report (inside your vehicle). Return to your account at
www.SYNCMyRide.com to view your report. You can also choose for
SYNC to automatically remind you to run reports at specific mileage
intervals. Cellular phone airtime usage may apply when reporting.
The system allows you to check your vehicle’s overall health in the form
of diagnostic report card. The Vehicle Health Report contains valuable
information such as:
•Vehicle Diagnostic Information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
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Phone Settings
To access phone settings, press Phone > Settings (or press Menu >
Settings > Phone).
If you select: You can:
Bluetooth DevicesConnect, disconnect, add or delete a device,
as well as save it as a favorite.
Bluetooth On/OffTurn Bluetooth on or off.
Do Not DisturbHave all calls go directly to your voice mail
and not ring in the vehicle cabin. With this
feature turned on, text message notifications
are also suppressed and do not ring inside the
cabin.
911 AssistTurn 911 Assist™ on or off. Refer to911
Assist™in theSYNCServices and Apps
section.
Text Message
NotificationSelect how you would like to be notified when
you receive a text message, if supported by
your phone. Choose from possible system
alert tones, text-to-speech or silent.
Internet Data
Connection*Use this screen to make adjustments to your
internet data connection. Select to make your
connection profile with the PAN (personal
area network) or to turn off your connection.
You can also choose to make adjustments to
your settings or have the system always
connect, never connect when roaming or
query on connect. Press ? for additional
information.
Manage PhonebookAccess features such as automatic phonebook
download, re-download your phonebook, add
contacts from your phone as well as delete or
upload your phonebook.
Display Call HistoryDisplay call history.
*If compatible
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POI Categories
Your system offers a variety if POI (Points of Interest) categories.
Main categories
Food/Drink & Dining Automotive
Travel & Transportation Shopping
Financial Entertainment & Arts
Emergency Recreation & Sports
Community Government
Health & Medicine Domestic Services
Within these main categories, there are subcategories which contain
more listings:
Subcategories
Restaurant
Golf
Parking
Home & Garden
Personal Care Services
Auto Dealership
Govt. Office
Public Transit
Education
To expand these listings, press the + in front of the POI listing.
The system also allows you to sort the POIs alphabetically, by distance or
by cityseekr listings (if available).
cityseekr (If Available)
Note:cityseekr point of interest (POI) information is limited to
approximately 154 cities (132 in the U.S., 13 in Canada and 9 in Mexico).
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cityseekr is a service which provides
additional information about certain POIs
such as restaurants, hotels and
attractions.
When you have selected a POI, the
location and information appear, such as
address and phone number. If the POI is
listed with cityseekr, you also see
information such as a brief description, check-in and check-out times,
when the restaurant is open, etc.
Press More Information for a longer review, a list of services and
facilities, the average room or meal price as well as the website.
This screen displays the POI icon such as:
Hotel
Coffeehouse
Food & Drink
Nightlife
Attraction
This icon appears when your selection exists in multiple
categories within the system.
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When you are viewing additional information for hotels, cityseekr will
also tell you if the hotel has certain services and facilities using icons:
Hotel services and facilities
Restaurant24 Hr Room Service
Business CenterFitness Center
Handicap FacilitiesInternet Access
LaundryPool
RefrigeratorWi-Fi
For restaurants, cityseekr can provide information such as star rating,
average cost, review, handicap access, hours of operation, and website
address.
For hotels, cityseekr can provide information such as star rating, price
category, review, check in/out times, hotel service icons and website
address.
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GENERAL INFORMATION
SYNCEnd User License Agreement (EULA)
•You have acquired a device (“DEVICE”) that includes software licensed
by FORD MOTOR COMPANY from an affiliate of Microsoft Corporation
(“MS”). Those installed software products of MS origin, as well as
associated media, printed materials, and “online” or electronic
documentation (“MS SOFTWARE”) are protected by international
intellectual property laws and treaties. The MS SOFTWARE is licensed,
not sold. All rights reserved.
•The MS SOFTWARE may interface with and/or communicate with, or
may be later upgraded to interface with and/or communicate with
additional software and/or systems provided by FORD MOTOR
COMPANY. The additional software and systems of FORD MOTOR
COMPANY origin, as well as associated media, printed materials, and
“online” or electronic documentation (“FORD SOFTWARE”) are
protected by international intellectual property laws and treaties. The
FORD SOFTWARE is licensed, not sold. All rights reserved.
•The MS SOFTWARE and/or FORD SOFTWARE may interface with
and/or communicate with, or may be later upgraded to interface with
and/or communicate with additional software and/or systems provided by
third party software and service suppliers. The additional software and
services of third party origin, as well as associated media, printed
materials, and “online” or electronic documentation (“THRID PARTY
SOFTWARE”) are protected by international intellectual property laws
and treaties. The THIRD PARTY SOFTWARE is licensed, not sold. All
rights reserved.
•The MS SOFTWARE, FORD SOFTWARE and THIRD PARTY
SOFTWARE hereinafter collectively and individually will be referred to as
SOFTWARE.
IF YOU DO NOT AGREE TO THIS END USER LICENSE
AGREEMENT (“EULA”), DO NOT USE THE DEVICE OR COPY
THE SOFTWARE. ANY USE OF THE SOFTWARE, INCLUDING
BUT NOT LIMITED TO USE ON THE DEVICE, WILL
CONSTITUTE YOUR AGREEMENT TO THIS EULA (OR
RATIFICATION OF ANY PREVIOUS CONSENT).
GRANT OF SOFTWARE LICENSE:This EULA grants you the
following license:
•You may use the SOFTWARE as installed on the DEVICE and as
otherwise interfacing with systems and/or services provide by or
through FORD MOTOR COMPANY or its third party software and
service providers.
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DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS:
•Speech Recognition:If the SOFTWARE includes speech recognition
component(s), you should understand that speech recognition is an
inherently statistical process and that recognition errors are inherent
in the process. Neither FORD MOTOR COMPANY nor its suppliers
shall be liable for any damages arising out of errors in the speech
recognition process.
•Limitations on Reverse Engineering, Decompilation and
Disassembly:You may not reverse engineer, decompile, or
disassemble nor permit others to reverse engineer, decompile or
disassemble the SOFTWARE, except and only to the extent that such
activity is expressly permitted by applicable law notwithstanding this
limitation.
•Limitations on Distributing, Copying, Modifying and Creating
Derivative Works:You may not distribute, copy, make modifications
to or create derivative works based on the SOFTWARE, except and
only to the extent that such activity is expressly permitted by
applicable law notwithstanding this limitation.
•Single EULA:The end user documentation for the DEVICE and
related systems and services may contain multiple EULAs, such as
multiple translations and/or multiple media versions (e.g., in the user
documentation and in the software). Even if you receive multiple
EULAs, you are licensed to use only one (1) copy of the SOFTWARE.
•SOFTWARE Transfer:You may permanently transfer your rights
under this EULA only as part of a sale or transfer of the DEVICE,
provided you retain no copies, you transfer all of the SOFTWARE
(including all component parts, the media and printed materials, any
upgrades, and, if applicable, the Certificate(s) of Authenticity), and
the recipient agrees to the terms of this EULA. If the SOFTWARE is
an upgrade, any transfer must include all prior versions of the
SOFTWARE.
•Termination:Without prejudice to any other rights, FORD MOTOR
COMPANY or MS may terminate this EULA if you fail to comply with
the terms and conditions of this EULA.
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•Security Updates/Digital Rights Management:Content owners use
the WMDRM technology included in your DEVICE to protect their
intellectual property, included copyrighted content. Portions of the
SOFTWARE on your DEVICE use WMDRM software to access
WMDRM-protected content. If the WMDRM software fails to protect
the content, content owners may ask Microsoft to revoke the
SOFTWARE’s ability to use WMDRM to play or copy protected
content. This action does not affect unprotected content. When your
DEVICE downloads licenses for protected content, you agree that
Microsoft may include a revocation list with the licenses. Content
owners may require you to upgrade the SOFTWARE on your DEVICE
to access their content. If you decline an upgrade, you will not be able
to access content that requires the upgrade.
•Consent to Use of Data:You agree that MS, Microsoft Corporation,
FORD MOTOR COMPANY, third party software and systems suppliers,
their affiliates and/or their designated agent may collect and use
technical information gathered in any manner as part of product
support services related to the SOFTWARE or related services. MS,
Microsoft Corporation, FORD MOTOR COMPANY, third party software
and services suppliers, their affiliates and/or their designated agent
may use this information solely to improve their products or to provide
customized services or technologies to you. MS, Microsoft Corporation,
FORD MOTOR COMPANY, third party software and systems suppliers,
their affiliates and/or their designated agent may disclose this
information to others, but not in a form that personally identifies you.
•Internet-Based Services Components:The SOFTWARE may
contain components that enable and facilitate the use of certain
Internet-based services. You acknowledge and agree that MS, Microsoft
Corporation, FORD MOTOR COMPANY, third party software and
service suppliers, their affiliates and/or their designated agent may
automatically check the version of the SOFTWARE and/or its
components that you are utilizing and may provide upgrades or
supplements to the SOFTWARE that may be automatically downloaded
to your DEVICE.
•Additional Software/Services:The SOFTWARE may permit FORD
MOTOR COMPANY, third party software and service suppliers, MS,
Microsoft Corporation, their affiliates and/or their designated agent to
provide or make available to you SOFTWARE updates, supplements,
add-on components, or Internet-based services components of the
SOFTWARE after the date you obtain your initial copy of the
SOFTWARE (“Supplemental Components”).
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