phone LINCOLN MKX 2016 Owners Manual

Fuel Filter.........................................................316
Changing the 12V Battery...........................316
Checking the Wiper Blades........................318
Changing the Wiper Blades.......................318
Adjusting the Headlamps............................319
Changing a Bulb
............................................321
Bulb Specification Chart
.............................322
Changing the Engine Air Filter..................324
Vehicle Care
General Information
.....................................325
Cleaning Products........................................325
Cleaning the Exterior..................................325
Waxing............................................................326
Cleaning the Engine....................................327
Cleaning the Windows and Wiper Blades.........................................................327
Cleaning the Interior
....................................328
Cleaning the Instrument Panel and Instrument Cluster Lens.........................330
Cleaning Leather Seats..............................330
Repairing Minor Paint Damage
..................331
Cleaning the Alloy Wheels..........................331 Vehicle Storage
............................................332
Wheels and Tires
General Information.....................................334
Temporary Mobility Kit................................336
Tire Care
.........................................................342
Using Summer Tires
....................................358
Using Snow Chains......................................358
Tire Pressure Monitoring System.............359
Changing a Road Wheel.............................363
Technical Specifications.............................368
Capacities and Specifications
Engine Specifications -
2.7L
EcoBoost™..................................................370
Engine Specifications -
3.7L........................371
Motorcraft Parts - 2.7L EcoBoost™............372
Motorcraft Parts - 3.7L.................................373
Vehicle Identification Number
...................374
Vehicle Certification Label.........................374
Transmission Code Designation
...............375
Capacities and Specifications -
2.7L
EcoBoost™..................................................376 Capacities and Specifications - 3.7L.........381
Audio System
General Information
.....................................388
Audio Unit -
Vehicles With: Premium AM/
FM/CD.........................................................389
Media Hub.......................................................391
MyLincoln Touch ™
General Information
.....................................392
Settings...........................................................403
Entertainment................................................422
Phone..............................................................445
Information.....................................................455
Climate............................................................469
Navigation......................................................473
MyLincoln Touch ™ Troubleshooting
.........486
Accessories
Accessories...................................................494
Extended Service Plan (ESP)
Extended Service Plan (ESP)
.....................496
5
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Table of Contents

where required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the information
independently of Ford Motor Company and
Ford of Canada.
Note:
Including to the extent that any law
pertaining to Event Data Recorders applies
to SYNC or its features, please note the
following: Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may, through
any paired and connected cell phone,
disclose to emergency services that the
vehicle has been in a crash involving the
deployment of an airbag or, in certain
vehicles, the activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of being used
to electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other details
about the vehicle or crash or personal
information about the occupants to assist
911 operators to provide the most
appropriate emergency services. If you do
not want to disclose this information, do
not activate the 911 Assist feature. See
MyLincoln Touch™ (page 392). Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS technology
and advanced vehicle sensors to collect
the vehicle
’s current location, travel
direction, and speed (“vehicle travel
information ”), only to help provide you with
the directions, traffic reports, or business
searches that you request. If you do not
want Ford or its vendors to receive this
information, do not activate the service. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See
MyLincoln Touch ™ (page 392).
CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine exhaust,
certain vehicle components, certain
fluids contained in vehicles and certain
products of component wear contain or emit
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm. 11
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Introduction

PERCHLORATE
Certain components in your vehicle such as
airbag modules, safety belt pretensioners
and remote control batteries may contain
perchlorate material. Special handling may
apply for service or vehicle end of life
disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offers
a full range of financing and lease plans to
help you acquire your vehicle. We are
dedicated to providing answers, information
and a truly extraordinary experience. Use the options below to contact us with
questions about your account or financing
and we will respond promptly: Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
P.O. Box 542000
Omaha, NE 68154-8000 REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts whenever
your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this Owner’
s
Manual. Genuine Ford and Motorcraft parts
meet or exceed these specifications.
12
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Introduction

MOBILE COMMUNICATIONS
EQUIPMENT
Using mobile communications equipment is
becoming increasingly important in the
conduct of business and personal affairs.
However, you must not compromise your
own or others
’ safety when using such
equipment. Mobile communications can
enhance personal safety and security when
appropriately used, particularly in emergency
situations. Safety must be paramount when
using mobile communications equipment to
avoid negating these benefits. Mobile
communication equipment includes, but is
not limited to, cellular phones, pagers,
portable email devices, text messaging
devices and portable two-way radios. WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any hand-held device while driving
and encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. EXPORT UNIQUE OPTIONS
For your particular global region, your vehicle
may be equipped with features and options
that are different from the features and
options that are described in this Owner’
s
Manual. A market unique supplement may
be supplied that complements this book. By
referring to the market unique supplement,
if provided, you can properly identify those
features, recommendations and
specifications that are unique to your vehicle. This Owner’
s Manual is written primarily for
the U.S. and Canadian Markets. Features or
equipment listed as standard may be
different on units built for Export. Refer to
this Owner’ s Manual for all other required
information and warnings.
14
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Introduction

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately
33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following could cause a decrease
in operating range:
•
Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones, battery
chargers and alarm systems. If the
frequencies are jammed, you will not be able
to use your remote control. You can lock and
unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally. Intelligent Access
(If Equipped)
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation.
See Remote Control (page 56).
55
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Keys and Remote Controls

GENERAL INFORMATION
WARNINGS
Extended idling at high engine speeds
can produce very high temperatures
in the engine and exhaust system, creating
the risk of fire or other damage. Do not park, idle or drive your vehicle
on dry grass or other dry ground cover.
The emission system heats up the engine
compartment and exhaust system, creating
the risk of fire. Do not start the engine in a closed
garage or in other enclosed areas.
Exhaust fumes can be toxic. Always open
the garage door before you start the engine. If you smell exhaust fumes inside your
vehicle, have your vehicle checked by
an authorized dealer immediately. Do not
drive your vehicle if you smell exhaust fumes. If you disconnect the battery, your vehicle
may exhibit some unusual driving
characteristics for approximately 5 miles (8
kilometers) after you reconnect it. This is
because the engine management system
must realign itself with the engine. You can
disregard any unusual driving characteristics
during this period.
The powertrain control system meets all
Canadian interference-causing equipment
standard requirements regulating the
impulse electrical field or radio noise.
When you start the engine, avoid pressing
the accelerator pedal before and during
operation. Only use the accelerator pedal
when you have difficulty starting the engine.
KEYLESS STARTING
Note:
The keyless starting system may not
function if the key is close to metal objects
or electronic devices such as cellular
phones.
Note: A valid key must be located inside
your vehicle to switch the ignition on and
start the engine. Ignition Modes
The keyless starting system has three
modes:
Off: Turns the ignition off.
• Without applying the brake pedal, press
and release the button once when the
ignition is in the on mode, or when the
engine is running but the vehicle is not
moving.
On:
All electrical circuits are operational and
the warning lamps and indicators illuminate.
• Without applying the brake pedal, press
and release the button once.
Start:
Starts the engine.
167
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Starting and Stopping the EngineE191075

SAFETY PRECAUTIONS
WARNINGS
Do not overfill the fuel tank. The
pressure in an overfilled tank may
cause leakage and lead to fuel spray and
fire. The fuel system may be under
pressure. If you hear a hissing sound
near the fuel filler door (Easy Fuel capless
fuel system), do not refuel until the sound
stops. Otherwise, fuel may spray out, which
could cause serious personal injury. Automotive fuels can cause serious
injury or death if misused or
mishandled. Flow of fuel through a fuel pump nozzle
can produce static electricity. This can
cause a fire if you are filling an ungrounded
fuel container. Fuel ethanol and gasoline may contain
benzene, which is a cancer-causing
agent. WARNINGS
When refueling always shut the engine
off and never allow sparks or open
flames near the filler neck. Never smoke or
use a cell phone while refueling. Fuel vapor
is extremely hazardous under certain
conditions. Avoid inhaling excess fumes. Observe the following guidelines when
handling automotive fuel:
•
Extinguish all smoking materials and any
open flames before refueling your
vehicle.
• Always turn off the vehicle before
refueling.
• Automotive fuels can be harmful or fatal
if swallowed. Fuel such as gasoline is
highly toxic and if swallowed can cause
death or permanent injury. If fuel is
swallowed, call a physician immediately,
even if no symptoms are immediately
apparent. The toxic effects of fuel may
not be visible for hours. •
Avoid inhaling fuel vapors. Inhaling too
much fuel vapor of any kind can lead to
eye and respiratory tract irritation. In
severe cases, excessive or prolonged
breathing of fuel vapor can cause serious
illness and permanent injury.
• Avoid getting fuel liquid in your eyes. If
fuel is splashed in the eyes, remove
contact lenses (if worn), flush with water
for 15 minutes and seek medical
attention. Failure to seek proper medical
attention could lead to permanent injury.
173
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Fuel and Refueling

GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line will provide warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs will be made
using Ford or Motorcraft parts, or
remanufactured or other parts that are
authorized by Ford.
Away From Home
If you are away from home when your vehicle
needs service, contact the Ford Customer
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired:
1-800-232-5952)
Online
Additional information and resources are
available online at www.lincolnowner.com
These are some of the items that can be
found online:
•
U.S. dealer locator by Dealer Name,
City/State, or Zip Code
• Owner Manuals
• Maintenance Schedules
• Recalls
• Ford Extended Service Plans
• Ford Genuine Accessories
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Customer Relationship Centre
Ford Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6J 5E4
Telephone
1-800-387-9333
Online
www.ford.ca
Twitter English
@LincolnMotorCA
277
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Customer Assistance

Twitter French
@LincolnQC
Instagram
@LincolnMotorCA
Facebook
/LincolnMotorCA
Additional Assistance
If you have questions or concerns, or are
unsatisfied with the service you are receiving,
follow these steps:
1. Contact your Sales Representative or
Service Advisor at your selling/servicing
authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer Relations
Manager.
3. If you require assistance or clarification on Ford Motor Company policies, please
contact the Ford Customer Relationship
Center. In order to help us serve you better, please
have the following information available
when contacting a Customer Relationship
Center:
•
Vehicle Identification Number.
• Your telephone number (home and
business).
• The name of the authorized dealer and
city where located.
• The vehicle ’s current odometer reading.
In some states, you must directly notify Ford
in writing before pursuing remedies under
your state ’s warranty laws. Ford is also
allowed a final repair attempt in some states.
In the United States, a warranty dispute must
be submitted to the BBB AUTO LINE before
taking action under the Magnuson-Moss
Warranty Act, or to the extent allowed by
state law, before pursuing replacement or
repurchase remedies provided by certain
state laws. This dispute handling procedure
is not required prior to enforcing state
created rights or other rights which are
independent of the Magnuson-Moss
Warranty Act or state replacement or
repurchase laws. IN CALIFORNIA (U.S. ONLY)
California Civil Code Section 1793.2(d)
requires that, if a manufacturer or its
representative is unable to repair a motor
vehicle to conform to the vehicle
’s applicable
express warranty after a reasonable number
of attempts, the manufacturer shall be
required to either replace the vehicle with
one substantially identical or repurchase the
vehicle and reimburse the buyer in an
amount equal to the actual price paid or
payable by the consumer (less a reasonable
allowance for consumer use). The consumer
has the right to choose whether to receive
a refund or replacement vehicle.
California Civil Code Section 1793.22(b)
presumes that the manufacturer has had a
reasonable number of attempts to conform
the vehicle to its applicable express
warranties if, within the first 18 months of
ownership of a new vehicle or the first 18000
miles (29 000 km), whichever occurs first:
1. Two or more repair attempts are made on the same non-conformity likely to
cause death or serious bodily injury OR
278
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Customer Assistance

If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower than
is recommended for your vehicle, contact
our Customer Relationship Center.
The use of leaded fuel in your vehicle without
proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using leaded fuel may also result in difficulty
importing your vehicle back into the United
States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the Commonwealth
of the Northern Mariana Islands (CNMI),
America Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free Number:
(800) 841-FORD (3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico, contact
the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Ford: 80004443673
Lincoln: 80004441067
If calling from the UAE: 80004441066
If calling from the Kingdom of Saudi Arabia:
8008443673
If calling from Kuwait:
22280384
281
MKX (CD9) Canada/United States of America, enUSA, ASO/OGC Review Customer Assistance