steering wheel LINCOLN MKX 2018 Workshop Manual

To make sure that 911 Assist works correctly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth-enabled and compatible cellphone to SYNC.
•A connected Bluetooth-enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth-enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (the triggersfor 911 Assist). If a connected cell phonesustains damage or loses its connection toSYNC during a crash, SYNC will search forand try to connect to a previously paired cellphone; SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call. Ifyou fail to cancel the call, SYNC attemptsto dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, and thenthe occupant(s) in your vehicle is able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately, because not all 911 systems arecapable of receiving this informationelectronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation of thefuel pump shut-off. Certain versions orupdates to 911 Assist may also be capable
418
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
SYNC™ 3

Home screen displayTileItem
Shows the active media source.AudioAIf your vehicle does not have navigation, this space contains the compass.
The name of the connected phone appears on the screen. The status of the phonefeatures also appear. This includes signal strength, battery charge, 911 assist settingstate (On or Off ), text messaging and roaming.
PhoneB
This map displays your current location or current route in real time.Navigation1CWhen you have navigation active, you also see the next turn and the length of timeand distance to your destination.If your vehicle does not have navigation, this space contains the audio information.
1 If equipped.
You can touch any of the feature displays toaccess that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audio andclimate controls. By using voice commands,you can keep your hands on the wheel andyour eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voice buttonon the steering wheel and wait forthe prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The context andthe description of the command tell you whatto say for this dynamic option.
There are some commands that work forevery feature, these commands are:
425
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
SYNC™ 3E142599

Driver temperature: Touch up or down to adjust the temperature.A
Heated steering wheel:B
450
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
SYNC™ 3E206820

Note: This feature only functions when you switch the engine on.
Touch this icon to switch the heated steering wheel on and off. It takes about 5 minutes to warm the steering wheel to 74°F (23.3°C)in temperatures as low as -4°F (-20°C). The wheel maintains an approximate temperature of 90°F (32.2°C) and operates independentlyfrom the heated seats and other climate-control functions. The heating element is in between the leather covering and foam coreto help provide maximum heat without adversely affecting the feel of the steering wheel.
Note: For steering wheels with wood trim, the heating feature will not heat the wheel between the 10 and 2 o'clock positions.
Defrost: A pop up appears on the screen to display the defrost options.C
MAX Defrost: Touch the button to maximize defrosting. Air flows through the windshield vents, the fan automatically adjusts to thehighest speed and the driver and passenger temperatures are set to HI. You can use this setting to defog or clear a thin coveringof ice from the windshield. The heated rear window also automatically turns on when you select MAX Defrost.
Defrost: Distributes air through the windshield defroster vents and demister vents.
Heated rear window: Turns the heated rear window on and off. See Heated Windows and Mirrors (page 148).
AUTO: Touch the button to switch on automatic operation. Select the desired temperature using the temperature control. Thesystem adjusts fan speed, air distribution, air conditioning operation, and selects outside air or recirculated air to heat or cool thevehicle in order to maintain the desired temperature.
D
Power: Touch the button to switch the system on and off. Switching off the climate control system prevents outside air from enteringthe vehicle.E
DUAL: This button lights up when the passenger temperature controls are active. To switch the passenger temperature controlsoff and link the passenger temperature to the driver temperature, touch the DUAL button.F
Note: the passenger side temperature and the DUAL indication automatically turn on when you or your passenger adjust thepassenger temperature.
Passenger temperature: Touch up or down to adjust the temperature.G
451
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
SYNC™ 3

Action and DescriptionMenu ItemItem
You can place a call by selecting an entry from this list.You can also sort the calls by selecting the drop down menu at the top of the screen. You can choose:
MissedOutgoingIncomingAll
All of your contacts from your phone display in alphabetical order.ContactsB
Selecting this button allows you to choose aspecific letter to view.A-Z Jump
Displays the name of your phone and takes you to the phone settings options.Phone SettingsCFrom this menu, you can pair subsequent devices, set ring tones and alerts. See Settings (page 475).
Displays all recent text messages.Text MessagesD
Use this keypad to dial in a phone number.Phone KeypadEUse the backspace button to delete numbers.
Press this button to begin a call.Call
Touch this button to send all calls directly to your voicemail. New text message notifications are notdisplayed on the screen and all ringtones and alerts are set to silent.Do Not DisturbF
Users with phones having voice services maysee a button to access the feature. Forexample, iPhone users see a Siri button. Apress and hold of the voice button on thesteering wheel also accesses this feature.
Note:Certain features are speed-dependentand not available when your vehicle ismoving.
456
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
SYNC™ 3

To call a number in your contacts, select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select the numberthat you want to call. Thesystem begins the call.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select an entrythat you want to call. Thesystem begins the call.
Recent CallList
To call a number that is not stored in yourphone, select:
Action and DescriptionMenu Item
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Note:You can also reject the call bypressing the phone button on the steeringwheel.
Ignore the call by doing nothing. SYNC 3logs it as a missed call.
During a Phone Call
During a phone call, the contacts name andnumber display on the screen along with thecall duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
•911 Assist (United States and CanadaOnly). See Settings (page 475).
You can select any of the following duringan active phone call:
458
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
SYNC™ 3

Item
Immediately end aphone call. You canalso press the buttonon the steeringwheel.
End Call
Press this to accessthe phone keypad.Keypad
Item
MuteYou can switch themicrophone off sothe caller does nothear you.
Transfer the call tothe cell phone orback to SYNC 3.
Privacy
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messaging arespeed-dependent and not available whenyour vehicle is traveling at speeds over3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a pop-up with the caller name and ID, if supported byyour cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the message that you would like to use and confirmto send the message. SYNC 3 confirms when the message is sent successfully.Reply
To exit the screen.Close
459
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
SYNC™ 3

HERE is the digital map provider for thenavigation application. If you find map dataerrors, you may report them directly to HEREby going to www.here.com/mapcreator.HERE evaluates all reported map errors andresponds with the result of their investigationby e-mail.
Map coverage includes the USA (includingPuerto Rico and the US Virgin Islands),Canada and Mexico.
APPS
The system enables voice, steering wheel,and touch screen control of SYNC 3 AppLinkenabled smartphone apps. Once an app isrunning through AppLink, you can controlmain features of the app through voicecommands and steering wheel controls.
Note:Available AppLink enabled apps willvary by market.
Note:You must pair and connect yoursmartphone via Bluetooth to SYNC 3 toaccess AppLink.
Note:iPhone users need to connect thephone to the USB port.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit:
Websites
owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
Note:Make sure you have an active accountfor the app that you have downloaded. Someapps will work automatically with no setup.Other apps will want you to configure yourpersonal settings and personalize yourexperience by creating stations or favorites.We recommend you do this at home oroutside of your vehicle.
Note:We encourage you to review thesmartphone app’s terms of service andprivacy policies because Ford is notresponsible for your app or its use of data.
Note:AppLink is a native SYNC systemfeature. Accessing mobile apps throughAppLink is only possible when Android Autoor Apple CarPlay are disabled. Some appsmay only be accessible in the car throughAppLink and others only through AndroidAuto or Apple CarPlay. Please refer to theSmartphone Connectivity information todisable Android Auto or Apple CarPlay.
Note:In order to use an app with SYNC 3,the app needs to be running in thebackground of your phone. If you shut downthe app on your phone, it shuts down theapp on SYNC 3 as well.
Note:If a SYNC 3 AppLink compatible appis not shown in the Apps Domain, make surethe required app is running on the mobiledevice.
472
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
SYNC™ 3

At Every Oil Change Interval as Indicated by the Information Display1
Inspect the rear axle and U-joints (All-wheel Drive only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints (All-wheel Drive only).
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change Indicator Reset (page 315).
Other Maintenance Items1
Replace cabin air filter.2Every 20,000 mi(32,000 km)
Replace engine air filter.Every 30,000 mi(48,000 km)
Change engine coolant.3At 100,000 mi (160,000 km)
Replace spark plugs.Every 100,000 mi(160,000 km)
523
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
Scheduled Maintenance

3
360 Degree Camera...................................225Camera Views.....................................................226Front Camera.......................................................227Side Camera........................................................227
A
A/CSee: Climate Control..........................................145
About This Manual............................................7ABSSee: Brakes...........................................................199
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes..............................................................200
Accessories....................................................512Exterior Style........................................................512Interior Style..........................................................512Lifestyle..................................................................512Peace of Mind......................................................512
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control.............230
Active Park Assist..........................................214Deactivating the Active Park AssistFeature.............................................................220Parallel Parking, Perpendicular Parking,Parallel Park Out Assist.................................214Troubleshooting the System............................221
Adaptive Headlamps...................................100Adjusting the Headlamps...........................327Vertical Aim Adjustment...................................327
Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn...........................................................90Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn...........................................................89End of Travel Position..........................................89
AFSSee: Adaptive Headlamps................................100
Airbag Disposal...............................................57Air ConditioningSee: Climate Control..........................................145
Air FilterSee: Changing the Engine Air Filter..............332
AlarmSee: Anti-Theft Alarm...........................................88
All-Wheel Drive..............................................193Ambient Lighting...........................................103
Anti-Theft Alarm..............................................88Arming the Alarm..................................................88Disarming the Alarm............................................88
Appendices....................................................549Apps.................................................................472.................................................................................472SiriusXM Traffic and Travel Link......................474
At a Glance........................................................17Audible Warnings and Indicators...............117Headlamps On Warning Chime........................117Keyless Warning Alert.........................................117Parking Brake On Warning Chime...................117
Audio Control....................................................91Seek, Next or Previous.........................................91
Audio System.................................................401General Information............................................401
Audio Unit......................................................402Seek, Fast Forward and Reverse...................404Tune ......................................................................404Volume and Power.............................................404
Auto Hold.......................................................204Using Auto Hold.................................................205
Autolamps.........................................................97Windshield Wiper Activated Headlamps........98
Automatic Climate Control..........................145Automatic High Beam Control....................99Automatic High Beam Indicator......................100Switching the System On and Off..................100
589
MKX (CD9) Canada/United States of America, enUSA, Edition date: 201707, First Printing
Index