towing LINCOLN MKZ 2011 User Guide

FORD ESP EXTENDED SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan (ESP). Ford ESP is the only service contract
backed by Ford Motor Company of Canada, Limited. Depending on the
plan you purchase, Ford ESP provides benefits such as:
•Rental reimbursement
•Coverage for certain maintenance and wear items
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires
•Roadside Assistance benefits
There are several Ford ESP plans available in various time, distance and
deductible combinations. Each plan is tailored to fit your own driving
needs, including reimbursement for towing and rental.
When you purchase Ford ESP, you receive added peace-of-mind
protection throughout Canada and the United States, provided by a
network of participating Ford Motor Company dealers.
For more information, visit your local Ford of Canada dealer or
www.ford.ca to find the Ford Extended Service Plan that is right for you.
NOTE:Repairs performed outside of Canada and the United States are
not eligible for Ford ESP coverage. This information is subject to change.
Ford Extended Service Plan
318
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

SPECIAL OPERATING CONDITIONS
If you operate your Ford/Lincoln/Mercury vehicleprimarilyin one of the
more demandingSpecial Operating Conditionslisted below, you will
need to have some items maintained more frequently. If you only
occasionallyoperate your vehicle under these conditions, it is not
necessary to perform the additional maintenance. For specific
recommendations, see your Ford or Lincoln Mercury dealership service
advisor or technician.
Towing a trailer or using a camper or car-top carrier
As required– Change engine oil and replace oil filter as indicated by
message center and perform services as listed in the
Normal Scheduled Maintenance chart
Inspect frequently, service as
required– See axle maintenance items under
Exceptions
Every 30,000 miles (48,000 km)– Change automatic transmission fluid (except 6R80
transmission)
Every 60,000 miles (96,000 km)– Change manual transmission fluid
Perform the services noted in the preceding table at the specified
time/mileage (km) period either within 3,000 miles (5,000 km) of the
OIL CHANGE REQUIRED message appearing in the message center or
when the time/mileage (km) reading indicates service is due.
Example #1:The OIL CHANGE REQUIRED message comes on at
28,751 miles (46,270 km); perform the 30,000 mile (48,000 km)
automatic transmission fluid replacement.
Example #2:The OIL CHANGE REQUIRED message hasnotcome on
but the odometer reads 30,000 miles (48,000 km); perform the engine air
filter replacement. (i.e., Intelligent Oil Life Monitor™ was reset at
25,000 miles [40,000 km].)
Scheduled Maintenance Guide
331
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

What Maintenance Schedule
Should You Follow? ................321
Seats ..........................................114
child safety seats ....................162
cleaning ...................................271
climate control ..................47, 120
easy access/easyout feature ..121
front seats ...............................119
memory seat ...................103, 118
SecuriCode keyless entry
system ........................................107
SecuriLock passive anti-theft
system ........................................108
Servicing your vehicle ..............274
Setting the clock .........................29
Side air curtain .........................154
SOS Post Crash Alert ...............157
Spark plugs, specifications ......306,
310
Specification chart,
lubricants ...................................307
Speed control ..............................78
Starting your vehicle ........202–204
jump starting ..........................253
Steering wheel
controls ......................................80
tilting .........................................69
Stereo
6-CD in dash .............................28
CD-MP3 .....................................28
SYNC..........................................43
T
Tilt steering wheel ......................69Tire Pressure Monitoring
System (TPMS)
Tires, Wheels and Loading ....190
Tires ...........................175–176, 245
alignment ................................183
care ..........................................179
changing ..................................245
checking the pressure ............179
inflating ...................................177
label .........................................189
replacing ..................................181
rotating ....................................183
safety practices .......................182
sidewall information ...............184
snow tires and chains ............194
spare tire .................................246
terminology .............................176
tire grades ...............................176
treadwear ........................175, 180
Towing .......................................200
recreational towing .................200
trailer towing ..........................200
wrecker ....................................256
Transmission .............................215
brake-shift interlock (BSI) ....213
fluid, refill capacities ..............307
lubricant specifications ..........307
Trunk ...........................................99
remote release ..................88, 103
Turn signal ..................................57
U
Universal garage door opener ....83
USB port ......................................37
Index
344
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

V
Vehicle Identification Number
(VIN) ..........................................311
Vehicle loading ..........................194
Ventilating your vehicle ...........205
W
Warning lights (see Lights) .......12
Washer fluid ..............................277Water, Driving through .............235
Windows
opening using remote entry
system ...............................75, 102
power .........................................74
Windshield washer fluid and
wipers ..........................................68
checking and adding fluid .....277
replacing wiper blades ...........277
Wrecker towing .........................256
Index
345
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)