wheel LINCOLN MKZ 2011 Service Manual

you have been planning for the past 2 years. Measuring the inside of
the vehicle with the rear seat folded down, you have room for
12-100 lb. (45 kg) bags of cement. Do you have enough load capacity
to transport the cement to your home? If you and your friend each
weigh 220 lb. (99 kg), the calculation would be: 1400 - (2 x 220) - (12
x 100) = 1400 - 440 - 1200 = - 240 lb. No, you do not have enough
cargo capacity to carry that much weight. In metric units, the
calculation would be: 635 kg - (2 x 99 kg) - (12 x 45 kg) = 635 - 198 -
540 = -103 kg. You will need to reduce the load weight by at least
240 lb. (104 kg). If you remove 3-100 lb. (45 kg) cement bags, then
the load calculation would be:
1400 - (2 x 220) - (9 x 100) = 1400 - 440 - 900 = 60 lb. Now you have
the load capacity to transport the cement and your friend home. In
metric units, the calculation would be: 635 kg - (2 x 99 kg) - (9 x
45 kg) = 635 - 198 - 405 = 32 kg.
The above calculations also assume that the loads are positioned in your
vehicle in a manner that does not overload the Front or the Rear Gross
Axle Weight Rating specified for your vehicle on the Safety Compliance
Certification Label found on the edge of the driver’s door.
TRAILER TOWING
WARNING:Never tow a trailer with this vehicle. Your vehicle is
not equipped to tow. No towing packages are available through
an authorized dealer.
RECREATIONAL TOWING
Follow these guidelines if you have a need for recreational (RV) towing.
An example of recreational towing would be towing your vehicle behind
a motor home. These guidelines are designed to ensure that your
transmission is not damaged.
Note:Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering the vehicle. Refer to theClimate
Controlschapter for more information.
In case of roadside emergency with a disabled vehicle, please refer to
Wrecker towingin theRoadside Emergencieschapter.
These guidelines are designed to prevent damage to your vehicle.
Tires, Wheels and Loading
200
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Front-wheel drive (FWD) vehiclescan’t be towed with the front drive
wheels on the ground or transmission damage may occur. It is
recommended to tow your vehicle with the front drive wheels on a dolly
or with all four wheels off the ground on a car-hauling trailer.
All-wheel drive (AWD) vehiclescan’t be towed with any wheels on
the ground, as vehicle or transmission damage may occur. It is
recommended to tow your vehicle with all four wheels off the ground
such as when using a car-hauling trailer. Otherwise, no recreational
towing is permitted.
Tires, Wheels and Loading
201
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

•Make sure the gearshift is in P
(Park).
3. Turn the key to 3 (on) without
turning the key to 4 (start).
Some warning lights will briefly illuminate. SeeWarning lights and
chimesin theInstrument Clusterchapter for more information
regarding the warning lights.
Starting the engine
1. Turn the key to 3 (on) without
turning the key to 4 (start). If there
is difficulty in turning the key,
rotate the steering wheel until the
key turns freely. This condition may
occur when:
•the front wheels are turned
•a front wheel is against the curb
2. Turn the key to 4 (start), then release the key as soon as the engine
begins cranking. Your vehicle has a computer assisted cranking system
Driving
204
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

How to use the engine block heater
Ensure the receptacle terminals are clean and dry prior to use. To clean
them, use a dry cloth.
Depending on the type of factory installed equipment, your engine block
heater will use .4 to 1.0 kilowatt-hours of energy per hour of use. Your
factory installed block heater system does not have a thermostat;
however, maximum temperature is attained after approximately three
hours of operation. Block heater operation longer than three hours will
not improve system performance and will unnecessarily use additional
electricity.
Make sure system is unplugged and properly stowed before driving the
vehicle. While not in use, make sure the protective cover seals the
prongs of the engine block heater cord plug.
BRAKES
Occasional brake noise is normal. If a metal-to-metal, continuous grinding
or continuous squeal sound is present, the brake linings may be worn-out
and should be inspected by an authorized dealer. If the vehicle has
continuous vibration or shudder in the steering wheel while braking, the
vehicle should be inspected by an authorized dealer.
Refer toWarning lights and
chimesin theInstrument Cluster
chapter for information on the brake
system warning light.
Four-wheel anti-lock brake system (ABS)
Your vehicle is equipped with an anti-lock braking system (ABS). This
system helps you maintain steering control during emergency stops by
keeping the brakes from locking. The ABS operates by detecting the
onset of wheel lockup during brake application and compensates for this
tendency. Noise from the ABS pump motor and brake pedal pulsation
may be observed during ABS braking; any pulsation or mechanical noise
you may feel or hear is normal. In addition, the ABS performs a
self-check after you start the engine and begin to drive away. A brief
mechanical noise may be heard during this test. This is normal.
P!
BRAKE
Driving
207
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

WARNING:Always set the parking brake fully and make sure
that the gearshift is securely latched in P (Park).
WARNING:If the parking brake is fully released, but the brake
warning lamp remains illuminated, the brakes may not be
working properly. See your authorized dealer as soon as possible.
ADVANCETRACSTABILITY ENHANCEMENT SYSTEM
Your vehicle is equipped with the AdvanceTracsystem. The
AdvanceTracsystem provides the following stability enhancement
features for certain driving situations:
•Traction control system (TCS), which functions to help avoid
drive-wheel spin and loss of traction.
•Electronic stability control (ESC), which functions to help avoid skids
or lateral slides
WARNING:Vehicle modifications involving braking system,
aftermarket roof racks, suspension, steering system, tire
construction and/or wheel/tire size may change the handling
characteristics of the vehicle and may adversely affect the performance
of the AdvanceTracsystem. In addition, installing any stereo
loudspeakers may interfere with and adversely affect the AdvanceTrac
system. Install any aftermarket stereo loudspeaker as far as possible
from the front center console, the tunnel, and the front seats in order
to minimize the risk of interfering with the AdvanceTracsensors.
Reducing the effectiveness of the AdvanceTracsystem could lead to
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
WARNING:Remember that even advanced technology cannot
defy the laws of physics. It’s always possible to lose control of a
vehicle due to inappropriate driver input for the conditions. Aggressive
driving on any road condition can cause you to lose control of your
vehicle increasing the risk of personal injury or property damage.
Activation of the AdvanceTracsystem is an indication that at least
some of the tires have exceeded their ability to grip the road; this
could reduce the operator’s ability to control the vehicle potentially
resulting in a loss of vehicle control, vehicle rollover, personal injury
and death. If your AdvanceTracsystem activates, SLOW DOWN.
Driving
209
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

Traction control system (TCS)
Traction control is a driver aid feature that helps your vehicle maintain
traction of the wheels, typically when driving on slippery and/or hilly
road surfaces, by detecting and controlling wheel spin.
Excessive wheel spin is controlled in two ways, which may work
separately or in tandem; engine traction control and brake traction
control. Engine traction control works to limit drive-wheel spin by
momentarily reducing engine power. Brake traction control works to limit
wheel spin by momentarily applying the brakes to the wheel that is
slipping. Traction control is most active at low speeds.
During TCS events, the stability control light in the instrument cluster
will flash.
If TCS is activated excessively in a short period of time, the braking
portion of the system may become temporarily disabled to allow the
brakes to cool down. In this situation, TCS will use only engine power
reduction or transfer to help control the wheels from over-spinning.
When the brakes have cooled down, the system will regain all features.
Anti-lock braking and electronic stability control (ESC) will continue to
function during the cool-down period.
The engine traction control and brake traction control systems may be
deactivated in certain situations. See theSwitching off AdvanceTrac
section below.
Electronic stability control (ESC)
Electronic stability control (ESC) may enhance your vehicle’s directional
stability during adverse maneuvers, for example when cornering severely
or avoiding objects in the roadway. ESC operates by applying brakes to
one or more of the wheels individually and, if necessary, reducing engine
power if the system detects that the vehicle is about to skid or slide
laterally.
During ESC events, the stability control light in the instrument cluster
will flash.
Certain adverse driving maneuvers may activate ESC, which include but
are not limited to:
•Taking a turn too fast
•Maneuvering quickly to avoid an accident, pedestrian or obstacle
•Driving over a patch of ice or other slippery surfaces
•Changing lanes on a snow-rutted road
•Entering a snow-free road from a snow-covered side street, or vice
versa
Driving
211
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

•Entering a paved road from a gravel road, or vice versa
Switching off AdvanceTrac
If the vehicle is stuck in snow, mud or sand, and seems to lose engine
power, switching off certain features of the AdvanceTracsystem may be
beneficial because the wheels are allowed to spin. This will restore full
engine power and will enhance momentum through the obstacle.
To turn off the traction control
system, press the stability control
off switch. The off switch could look
like either of the two graphics
shown. Full features of the
AdvanceTracsystem can be
restored by pressing the switch
again or by turning off and
restarting the engine.
When the traction control system is
off, the stability control off light will
illuminate steadily. Pressing the
stability control switch again will
turn off the stability control off
light.
In R (Reverse), ABS and the engine and brake traction control features
will continue to function; however, ESC is disabled.
AdvanceTracFeatures
Control
switch func-
tionsStability
control
light
Stability
control off
light
ESCTraction
control
Default at
start-upIlluminated
during bulb
checkIlluminated
during bulb
checkEnabled Enabled
Control switch
pressed mo-
mentarilyNot illumi-
natedIlluminated
solidEnabled Disabled
Control switch
pressed again
after deactiva-
tionNot illumi-
natedNot illumi-
natedEnabled Enabled
OFF
Driving
212
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

STEERING
To help prevent damage to the power steering system:
•Never hold the steering wheel at its furthest turning points (until it
stops) for more than a few seconds when the engine is running.
•Do not operate the vehicle with a low power steering pump fluid level
(below the MIN mark on the reservoir).
•Some noise is normal during operation. If excessive, check for low
power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering pump reservoir above the MAX mark on
the reservoir, as this may result in leaks from the reservoir.
If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•an improperly inflated tire
•uneven tire wear
•loose or worn suspension components
•loose or worn steering components
•improper steering alignment
A high crown in the road or high crosswinds may also make the steering
seem to wander/pull.
BRAKE-SHIFT INTERLOCK
This vehicle is equipped with a brake-shift interlock feature that prevents
the gearshift lever from being moved from P (Park) when the ignition is
in the on position unless the brake pedal is pressed.
If you cannot move the gearshift lever out of P (Park) with ignition in
the on position and the brake pedal pressed, it is possible that a fuse has
blown or the vehicle’s brake lamps are not operating properly. Refer to
Fuses and relaysin theRoadside Emergencieschapter.
Driving
213
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

AUTOMATIC TRANSMISSION OPERATION
Understanding the gearshift positions of the 6–speed automatic
transmission
P (Park)
This position locks the transmission
and prevents the front wheels from
turning.
To put your vehicle in gear:
•Press the brake pedal
•Move the gearshift lever into the
desired gear
To put your vehicle in P (Park):
•Come to a complete stop
•Move the gearshift lever and
securely latch it in P (Park)
WARNING:Always set the parking brake fully and make sure
the gearshift is latched in P (Park). Switch the ignition off and
remove the key whenever you leave your vehicle.
R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Drive) with Overdrive
The normal driving position for the best fuel economy. Transmission
operates in gears one through six.
Driving
215
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)

The BLISwill trigger the alert for vehicles that enter your blind zone
from the rear or merge in to the blind zone from the side. Vehicles that
you pass, or a vehicle that enters the blind zone from the front, will
trigger the alert only after the vehicle is present in the blind zone for
three seconds.Note:For vehicles that pass through the blind zone
quickly, typically less than two seconds, the BLISwill not illuminate the
alert.
The BLISconsists of two radar
sensors each located rearward of
the rear wheel hidden behind the
bumper fascia. Do not place any
type of bumper sticker in this area.
Note:The BLIStypically will not
detect parked vehicles, humans,
animals, or infrastructure (fences,
guard rails, trees, etc.). The BLIS
does not function when the transmission is in R (Reverse) or P (Park).
The BLISdoes not provide any additional warning when your turn
signal is activated.
BLISdetection limitations:Due to the nature of radar technology,
there may be certain instances where vehicles entering and exiting the
blind spot zones may not be detected. Below is a list of circumstances
that may cause non-detection:
•Debris build up on the rear quarter panel fascias
•Certain maneuvering of vehicles entering and exiting the blind zone
•Vehicles passing through the blind zone at very fast rates
•Severe weather conditions
•When several vehicles forming a convoy pass through the blind zone.
BLISFalse Alerts
Due to the nature of radar technology, there may be certain instances
when the BLISwill alert with no object present in the blind zone. This
is known as a false alert. Some level of false alerts are normal.
Circumstances that may cause a false alert are guardrails, freeway
concrete walls, cyclone fencing, sharp turns around a pole or building, or
coming to a stop with a vehicle directly behind but very close. False
alerts are temporary and self correct.
Driving
224
2011 MKZ(378)
Owners Guide, 1st Printing
USA(fus)