sync LINCOLN MKZ 2012 Navigation Manual

4. Select ‘Modify Phonebook’ and
select from:
ADD CONTACTS:Select to ‘push’
contacts from yourBluetooth
enabled cellular phone. SYNCwill
prompt you to send the contacts
from your phone. When successfully
sent, the display will read XXX
CONTACTS RECEIVED FINISHED?
Press YES if you are finished or
press NO if you wish to send more
contacts to SYNC.
Note:Pushing contacts viaBluetoothis a phone dependent feature.
Refer to your phone’s user guide for instructions.
DOWNLOAD PHONE BOOK / CALL HISTORY:Select YES to
automatically download the phone book/call history from your currently
connectedBluetoothenabled cellular phone. Select NO and the system
will not perform this function upon every connection cycle.
DELETE PHONE BOOK / CALL HISTORY:Select YES to delete the
entire phone book/call history from SYNC.
Note:This function will NOT delete any information from your
connectedBluetoothenabled cellular phone.
Viewing your phone’s provider
Note:This is a phone dependent feature.
To view your phone’s provider through SYNC:
1. Press the PHONE hard button.
Candidate List
SYNCphone features (if equipped)
154SeeEnd User License Agreementat the end of this book
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2. Scroll using/on the
touchscreen until ‘Provider’ appears.
Candidate lists
SYNCis equipped with an advanced voice recognition system which can
perform a multitude of tasks. For example, SYNC’s voice recognition
system will ask for clarification if it does not have a high level of
confidence in what was spoken. The level of feedback which SYNC
provides can be adjusted. You can choose a higher level of verbal
prompts for more guidance or you can choose to simply hear the
prompts when the system needs direction.
To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Press ‘Advanced’.
4. Scroll using
/on the
touchscreen and select ‘Candidate
Lists’.
5. Select ‘On’ for a higher level of
voice interaction or ‘Off’ to turn off
the voice prompts.
Candidate List
SYNCphone features (if equipped)
155SeeEnd User License Agreementat the end of this book
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Returning to the factory default settings
SYNCallows you to return to its factory default settings. This selection
will not erase your downloaded phone book/call history, text messages,
etc. If you wish to erase all information, refer toPerforming a master
resetin the following section.
To access:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
4. Scroll using
/on the
touchscreen and select ‘Factory
Defaults’.
5. SYNCwill ask you to confirm
your selection. Press YES and the
system will confirm ‘Factory
Defaults Reset’.
Performing a master reset
Performing a master reset will not only return all preference settings to
the factory defaults, but it will also completely erase all phone book, call
history and text messages previously downloaded to SYNC. To access:
1. Press the PHONE hard button.
Candidate List
SYNCphone features (if equipped)
156SeeEnd User License Agreementat the end of this book
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2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
4. Scroll using
/on the
touchscreen and select ‘Master
Reset’.
5. SYNCwill ask you to confirm.
Press YES to continue.
SYNCwill confirm when the
master reset is complete.
Installing a new application
You can download new software applications (if available) and then load
the desired applications onto SYNCthrough your USB port. Please refer
to www.SyncMyRide.com for more information.
To install any downloaded software:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
SYNCphone features (if equipped)
157SeeEnd User License Agreementat the end of this book
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4. Scroll using/on the
touchscreen and select ‘Install’.
Follow the prompts.
Accessing SYNCsystem information
To access SYNCsystem information:
1. Press the PHONE hard button.
2. Select the ‘Settings’ tab on the
touchscreen.
3. Select ‘Advanced’.
4. Scroll using
/on the
touchscreen and select ‘System
Information’.
SYNCphone features (if equipped)
158SeeEnd User License Agreementat the end of this book
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This screen will show you SYNC’s
system information.
SYNCAPPS (IF EQUIPPED, U.S. ONLY)
The SYNCApps tab provides quick
access to 911 Assist ™(if equipped),
Vehicle Health Report (if equipped,
U.S. only), SYNC Services (Traffic,
Directions & Information, if
equipped, U.S. only) as well as
Mobile Apps (if equipped, U.S.
only).
911 Assist™ (if equipped)
For 911 Assist™ to function properly, the vehicle must have
battery power after the crash, the cell phone must be previously
paired, connected to SYNC, and continue to function properly
with the ability to make and maintain a 911 call initiated by
SYNC, and the 911 Assist™ feature must be previously enabled
(set to ON).
WARNING:Do not wait for 911 Assist™ to initiate an
emergency call if you are capable yourself. Dial emergency
services immediately to avoid delayed response time, which could
increase the risk of serious injury or death after a crash. If you do not
hear 911 Assist™ within 5 seconds after the crash, the system or
phone may be damaged or non-functional.
SYNCphone features (if equipped)
159SeeEnd User License Agreementat the end of this book
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The cell phone or 911 Assist™ hardware may become damaged in
a crash, the vehicle may lose battery power, or the cell phone may
be thrown from the vehicle, which could prevent operation.
Additionally, every cell phone operates differently. While SYNC
911 Assist™ works with most cell phones, some phones may have
trouble using this feature. Finally, not all crashes deploy an
airbag or, in certain vehicles, activate the fuel pump shut-off
which are the criteria to initiate 911 Assist™.
Airbags generally deploy in certain frontal, near frontal, side and rollover
crashes, and the deployment of any airbag is intended to act as a 911
Assist™ trigger if those events occur. For more information about airbag
deployment, see theSeating and Safety Restraintschapter of your
Owner Guide. The fuel pump shut-off, in certain vehicles, is intended to
act as a trigger for 911 Assist™ in rear-end crashes, in which airbags
generally do not deploy. To determine if your vehicle has this trigger,
check theRoadside Emergencychapter in your Owner’s Guide. If your
Owner Guide describes a “Fuel Pump Shut-off”, it will trigger 911
Assist™. If your Owner Guide describes a “Fuel Pump Shut-offSwitch”,
it will not trigger 911 Assist™.
WARNING:Always place cell phone in a secure location to
prevent it from becoming a projectile or becoming damaged in the
event of a collision. Failure to do so may cause serious injury or damage
the phone which could prevent 911 Assist™ from functioning properly.
911 ASSIST™ PRIVACY NOTICE: Once 911 Assist™ is enabled
(set to ON) by you, 911 Assist™ may, through any paired and
connected cell phone, disclose to emergency services that the
vehicle has been in a crash involving the deployment of an airbag
or, in certain vehicles, the activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist™ may also be capable
of electronically or verbally disclosing to 911 operators the
vehicle location, and/or other details about the vehicle or crash to
assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not
enable (set to ON) the feature.
Note:If 911 Assist™ is enabled/disabled by any user, the current setting
will apply for all paired phones. If the 911 Assist™ setting is disabled
(set to OFF), a voice message and/or display item will inform the vehicle
occupants when a previously paired phone connects to SYNCat vehicle
start up.
SYNCphone features (if equipped)
160SeeEnd User License Agreementat the end of this book
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In the event of a crash involving the deployment of an airbag or the
activation of the fuel pump shut-off, SYNCis designed to assist
occupants in attempting to contact emergency services by dialing 911
through the occupant’s paired and connectedBluetoothenabled cellular
phone. In the event that a connected cellular phone is damaged or loses
connection to SYNC, SYNCwill search for and connect to any
available, previously paired cell phone and attempt to place the call to
911. Before initiating the call, SYNC provides a short window of time
(approximately 10 seconds) that allows the driver or passenger to decide
whether to cancel the call by pressing and holding
on the steering
wheel controls. Before initiating the 911 call for the occupants, SYNC
will say the following or a similar message:
“SYNCwill attempt to call 911. If you wish to cancel the call, press and
hold the phone button.”
If the call is not cancelled and a successful call is made, a pre-recorded
message will be played for the 911 operator and then the occupant(s) in
the vehicle will be able to communicate with the 911 operator.
Note:Failure to cancel the call by pressing
will result in SYNC
dialing 911.
Note:When you are connected to the 911 operator, be prepared to
provide your name, phone number and location immediately, because not
all 911 systems are capable of receiving this information electronically.
The following steps are required for the 911 Assist™ feature to perform
properly:
•SYNCis on and functioning properly at the time of the incident and
throughout feature activation and use.
•SYNC911 Assist™ feature is set to ON prior to the incident.
•ABluetoothenabled and compatible cellular phone is paired and
connected to SYNC.
•A connectedBluetoothenabled cellular phone that has the ability to
make and maintain an outgoing call at the time of the incident.
•A connectedBluetoothenabled cellular phone that has adequate
network coverage, battery power and signal strength.
•The vehicle is located in the U.S. or Canada or in a territory in which
911 is the emergency number.
SYNCphone features (if equipped)
161SeeEnd User License Agreementat the end of this book
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WARNING:Unless 911 Assist™ is previously configured to ON
prior to a crash, 911 Assist™ will not dial for help during an
emergency, which could delay response time, increasing the risk of
serious injury or death after a crash.
The 911 Assist™ feature is initially set to OFF. The connected phone
must be set as the primary phone in order to change the setting. To
access the setting:
1. Press the PHONE hard button.
2. Select the ‘SYNC Apps’ tab on the
touchscreen
3. Select ‘911 Assist’.
4. Select the desired setting.
911 Assist Set ON or 911 Assist Set
OFF will appear in the display as a
confirmation. For more information,
please visit www.SyncMyRide.com.
Note: Before enabling (setting to ON), review the 911 Assist™
Privacy Notice.
Vehicle health report (if equipped, U.S. only)
WARNING:Always follow scheduled maintenance instructions,
regularly inspect your vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Reports supplements, but cannot
replace normal maintenance and vehicle inspection. Vehicle Health
Report only monitors those systems that are electronically monitored
by the vehicle and will not monitor or report the status of any other
system, (i.e., brake lining wear). Failure to perform scheduled
maintenance and regularly inspect your vehicle may result in vehicle
damage and serious injury.
Note: Your Vehicle Health Report feature requires activation
prior to use. Visit www.SyncMyRide.com to register.There is no fee
or subscription associated with Vehicle Health Report but youmust
register to use this feature.
SYNCphone features (if equipped)
162SeeEnd User License Agreementat the end of this book
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SYNCallows you to check your vehicle’s overall ‘health’ in the form of
diagnostic report card. The vehicle health report contains valuable
information such as:
•Vehicle diagnostic information
•Scheduled maintenance
•Open Recalls and Field Service Actions
•Unserviced items from vehicle inspections by your authorized dealer
VEHICLE HEALTH REPORT PRIVACY NOTICE: When you run a
Vehicle Health Report, Ford Motor Company may collect your cell
phone number (to process your report request) and diagnostic
information about your vehicle. Certain versions or updates to
Vehicle Health Report may also collect additional vehicle
information. Ford may use the vehicle information it collects for
any purpose. If you do not want to disclose your cell phone
number or vehicle information, do not run the feature or set up
your Vehicle Health Report profile at www.SyncMyRide.com. Refer
to www.SyncMyRide.com — Vehicle Health Report Terms and
Conditions, and Privacy Statement — for more information.
You can initiate a Vehicle Health Report in the vehicle and view the
complete report with all information listed above on SyncMyRide.com.
You can also choose for SYNCto automatically remind you to run
reports at specific mileage intervals. After you’ve registered for the
Vehicle Health Report service and established your preferences at
www.SyncMyRide.com, you can then request a Vehicle Health Report (in
your vehicle) and return to your account at www.SyncMyRide.com to
view your report. Cell phone airtime usage may apply when reporting.
To access and run a report (after the vehicle has been running a
minimum of 60 seconds):
1. Press the PHONE hard button.
SYNCphone features (if equipped)
163SeeEnd User License Agreementat the end of this book
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