phone LINCOLN MKZ 2015 Service Manual

speak with an operator when it has
difficulty matching your voice request.
The live operator can assist you by
searching for businesses by name or by
category, residential addresses by street
address or by name or specific street
intersections. Operator Assist is a feature
of your SYNC Services subscription. For
more information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route download is
finished, the phone call automatically
ends. If your vehicle is not equipped with
Navigation:
•
Turn-by-turn directions appear in the
information display, in the status bar of
your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible prompts.
• When on an active route, you can select
Route Summary or Route Status using
the touchscreen controls or voice
commands to view the
Route Summary
Turn List or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route. If you miss a turn, SYNC automatically asks
if you want the route updated. Just say, "Yes"
when prompted and the system delivers a
new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the route
and provides driving instructions.
See
Navigation (page 444).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone button
on the steering wheel.
2. Say "Good-bye" from the SYNC Services
main menu.
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SYNC Services quick tips
You can personalize your Services feature to provide quicker access to your most used or favorite information.
You can save address points, such as work or home. You can also save favorite information like sports teams,
such as Detroit Lions, or a news category. You can learn more about personalization by logging onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phon\
e number, not your VIN (Vehicle
Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
SYNC Services Voice Commands When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands: "SERVICES"
"Cancel route"
"Navigation voice off " "Navigation voice on" "Next turn"
"Route status"
"Route summary" "SERVICES"
"Services"
"Update route" "Help"
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911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not dial
for help, which could delay response time,
potentially increasing the risk of serious
injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it yourself.
Dial emergency services immediately to
avoid delayed response time, which could
increase the risk of serious injury or death
after a crash. If you do not hear 911 Assist
within five seconds of the crash, the system
or phone may be damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in a crash.
Failure to do so may cause serious injury to
someone or damage the phone, which could
prevent 911 Assist from working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident. Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca. See Supplementary Restraints System
(page 43). Important information regarding
airbag deployment is in this chapter.
See
Roadside Emergencies (page 247).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch
Apps > 911 Assist, then select On. You can also access 911 Assist by:
• Pressing the Settings icon >
Settings >
Phone > 911 Assist, or
• Pressing the Settings icon >
Help > 911
Assist.
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To make sure that 911 Assist works properly:
•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible phone
to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the United States, Canada
or in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would trigger
911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If
a connected phone sustains damage or loses
connection to SYNC, SYNC searches for, and
tries to connect to, any available previously
paired phone and tries to make the call to
911.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phones(s) previously paired or
connected to the system are thrown from
the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose
to emergency services that your vehicle has
been in a crash involving the deployment of
an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of electronically
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or verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose this
information, do not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled maintenance
instructions, regularly inspect your
vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report
supplements, but cannot replace, normal
maintenance and vehicle inspection. Vehicle
Health Report only monitors certain systems
electronically monitored by your vehicle and
will not monitor or report the status of any
other system, (such as brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage and serious injury. Note:
This feature is only available in the
United States. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There is
no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function properly
if you have enabled caller ID blocking on
your cellular phone. Before running a report,
review the Vehicle Health Report Privacy
Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report. Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your account
at www.SYNCMyRide.com to view your
report. You can also choose for SYNC to
remind you automatically to run reports at
specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle
’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by using
the touchscreen, touch
Apps >
Vehicle Health Report.
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To run a report by voice command,
press the voice button on the
steering wheel and, when
prompted, say "Vehicle health report".
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle
information, do not run the feature or set up
your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
Touch the lower right corner on the
touchscreen to access your climate control
features. Depending on your vehicle line and
option package, your climate screen may
look different from this screen.
Note:
You can switch temperature units
between Fahrenheit and Celsius. See
Settings (page 387).
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When you have selected a point of interest,
the location and information appear, such as
address and phone number. If cityseekr lists
the point of interest, more information is
available, such as a brief description,
check-in and checkout times or restaurant
hours.
Press More Information for a longer review,
a list of services and facilities, the average
room or meal price as well as the website.
This screen displays the point of interest icon
such as:
Hotel
Coffeehouse
Food & Drink Nightlife
Attraction
This icon appears when your
selection exists in multiple
categories within the system.
When you are viewing more information for
hotels, cityseekr also tells you if the hotel
has certain services and facilities using icons,
such as:
• Restaurant.
• Business center.
• Handicap facilities.
• Laundry.
• Refrigerator.
• 24 hour room service.
• Fitness center.
• Internet access. •
Pool.
• Wi-fi.
For restaurants, cityseekr can provide
information such as star rating, average cost,
review, handicap access, hours of operation,
and website address.
For hotels, cityseekr can provide information
such as star rating, price category, review,
check-in and checkout times, hotel service
icons and website address.
Setting Your Navigation Preferences
Select settings for the system to take into
account when planning your route. Press the Settings icon > Settings
> Navigation.
Map Preferences
Breadcrumbs
Display your vehicle ’s previously traveled
route with white dots. Switch this feature ON
or
OFF.
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For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
•
When adding accessories, equipment,
passengers and luggage to your vehicle,
do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Consult an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of mobile
communications systems that are
equipped with radio transmitters, for
example, two-way radios, telephones and
theft alarms. Any such equipment
installed in your vehicle should comply
with the Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulations and should be installed only
by an authorized dealer. •
Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did not
design them specifically for automotive
use.
• If you or an authorized Lincoln dealer add
any non-Lincoln electrical or electronic
accessories or components to your
vehicle, you may adversely affect battery
performance and durability. In addition,
you may also adversely affect the
performance of other electrical systems
in the vehicle.
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License Limitations on Transfer:
Your limited license does not allow transfer
or resale of the Data, except on the condition
that you may transfer the Data and all
accompanying materials on a permanent
basis if: (a) you retain no copies of the Data;
(b) the recipient agrees to the terms of this
End-User License Agreement; and (c) you
transfer the Data in the exact same form as
you purchased it by physically transferring
the original media (e.g., the CD-ROM or DVD
you purchased), all original packaging, all
Manuals and other documentation.
Specifically, Multi-disc sets may only be
transferred or sold as a complete set as
provided to you and not as a subset thereof.
Additional License Limitations:
Except where you have been specifically
licensed to do so by HERE in a separate
written agreement, and without limiting the
preceding paragraph, your license is
conditioned on use of the Data as prescribed
in this agreement, and you may not (a) use
this Data with any products, systems, or
applications installed or otherwise connected
to or in communication with vehicles capable
of vehicle navigation, positioning, dispatch,
real time route guidance, fleet management
or similar applications; or (b) with, or in
communication with, including without
limitation, cellular phones, palmtop and
handheld computers, pagers, and personal
digital -assistants or PDAs.
Note:
This Data may contain inaccurate or
incomplete information due to the passage
of time, changing circum-stances, sources
used and the nature of collecting
comprehensive geographic Data, any of
which may lead to incorrect results.
No Warranty:
This Data is provided to you “as is ”, and you
agree to use it at your own risk. HERE and
its licensors (and their licensors and
suppliers) make no guarantees,
representations or warranties of any kind,
express or implied, arising by law or
otherwise, including but not limited to, content, quality, accuracy, completeness,
effectiveness, reliability, fitness for a
particular purpose, usefulness, use or results
to be obtained from this Data, or that the
Data or server will be uninterrupted or error
¬free.
Disclaimer of Warranty:
HERE AND ITS LICENSORS (INCLUDING
THEIR LICENSORS AND SUPPLIERS)
DISCLAIM ANY WARRANTIES, EXPRESS OR
IMPLIED, OF QUALITY, PERFORMANCE,
MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR
NON-INFRINGEMENT. Some States,
Territories and Countries do not allow certain
warranty exclusions, so to that extent the
above exclusion may not apply to you.
Disclaimer of Liability:
HERE AND ITS LICENSORS (INCLUDING
THEIR LICENSORS AND SUPPLIERS) SHALL
NOT BE LIABLE TO YOU IN RESPECT OF
ANY CLAIM, DEMAND OR ACTION,
IRRESPECTIVE OF THE NATURE OF THE
CAUSE OF THE CLAIM, DEMAND OR
ACTION ALLEGING ANY LOSS, INJURY OR
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Phone..............................................................422
Making Calls........................................................424
Pairing Subsequent Phones............................424
Pairing Your Phone for the First Time...........423
Phone Menu Options........................................425
Phone Settings....................................................427
Phone Voice Commands..................................428
Receiving Calls....................................................425
Text Messaging...................................................426
Post-Crash Alert System.............................251 Spinout Detection..............................................252
Power Door Locks See: Locking and Unlocking..............................65
Power Seats
....................................................139
Multi-Contour Front Seats With Active Motion
........................................................................\
......141
Power Lumbar.......................................................141
Power Steering Fluid Check.....................292
Power Windows
..............................................93
Accessory Delay...................................................94
Bounce-Back..........................................................93
One-Touch Down..................................................93
One-Touch Up.......................................................93
Window Lock..........................................................94 R
Rear Seat Armrest.........................................147
Armrest pass-through.........................................147
Rear Seats.......................................................143
Rear View Camera........................................199 Using the Rear View Camera System..........
200
Rear View Camera See: Rear View Camera.....................................199
Recommended Towing Weights...............237
Refueling.........................................................165 Easy Fuel™ Capless Fuel System.....................165
Remote Control
...............................................54
Car Finder...............................................................56
Intelligent Access Key.........................................54
Remote Start..........................................................56
Replacing the Battery..........................................55
Sounding a Panic Alarm......................................56
Remote Start
...................................................136
Automatic Settings..............................................136
Repairing Minor Paint Damage.................308
Replacement Parts Recommendation........12 Collision Repairs....................................................12
Scheduled Maintenance and Mechanical
Repairs.................................................................12
Warranty on Replacement Parts.........................
13
Replacing a Lost Key or Remote Control............................................................58 Reporting Safety Defects (Canada
Only)..............................................................259
Reporting Safety Defects (U.S. Only)......258
Roadside Assistance
...................................247
Vehicles Sold In Canada: Getting Roadside
Assistance.......................................................248
Vehicles Sold In Canada: Using Roadside Assistance.......................................................248
Vehicles Sold In the United States: Getting Roadside Assistance.....................................247
Vehicles Sold In the United States: Using Roadside Assistance.....................................247
Roadside Emergencies...............................247
Running-In See: Breaking-In.................................................244
Running Out of Fuel.....................................163 Refilling With a Portable Fuel Container.......163
S
Safety Belt Height Adjustment....................37
Safety Belt Minder..........................................38 Belt-Minder™...........................................................38
Safety Belts
......................................................32
Principle of Operation..........................................32
Safety Belt Warning Lamp and Indicator Chime..............................................................37
Conditions of operation......................................38
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