maintenance LINCOLN MKZ 2017 User Guide

Heated Wiper Park (If Equipped)
When you switch the heated rear window
on, the heated wiper park automatically turns
on.
CABIN AIR FILTER
Your vehicle is equipped with a cabin air
filter, which gives you and your passengers
the following benefits:
• It improves your driving comfort by
reducing particle concentration.
• It improves the interior compartment
cleanliness.
• It protects the climate control
components from particle deposits.
You can locate the cabin air filter behind the
glove box.
Note: Make sure you have a cabin air filter
installed at all times. This prevents foreign
objects from entering the system. Running
the system without a filter in place could
result in degradation or damage to the
system. Replace the filter at regular intervals. See
Scheduled Maintenance (page 495).
For additional cabin air filter information, or
to replace the filter, see an authorized dealer.
REMOTE START
The remote start feature allows you to
pre-condition the interior of your vehicle. The
climate control system works to achieve
comfort according to your pre-selected
settings.
Note: You cannot adjust the system during
remote start operation. You cannot switch
on the displays or indicators during remote
start.
Switch the ignition on to return the system
to its previous settings. The following
features remain on if they automatically
turned on during remote start, or remain off
if they did not turn on during remote start.
• Heated seats.
• Cooled seats.
• Heated steering wheel. •
Heated mirrors.
• Heated rear window.
Note: Passenger heated and cooled seats
only remain on during remote start if they
were on when you switched the vehicle off.
You can adjust the default remote start
settings using the information display
controls.
See Information Displays (page
108).
Automatic Settings
In hot weather, the system is set to 72°F
(22°C). The cooled seats are set to high (if
available, and selected to AUTO in the
information display).
In moderate weather, the system either heats
or cools (based on pre-selected settings).
The rear defroster, heated mirrors and
heated seats do not automatically switch on.
In cold weather, the system is set to 72°F
(22°C). The heated and cooled seats and
heated steering wheel are set to high (if
available, and selected to AUTO in the
information display). The rear defroster and
heated mirrors automatically switch on.
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WARNING
People who are unable to feel pain to
their skin because of advanced age,
chronic illness, diabetes, spinal cord injury,
medication, alcohol use, exhaustion or other
physical conditions, must exercise care when
using the heated seat. The heated seat may
cause burns even at low temperatures,
especially if used for long periods of time.
Do not place anything on the seat that
insulates against heat, such as a blanket or
cushion. This may cause the heated seat to
overheat. Do not puncture the seat with pins,
needles or other pointed objects. This may
damage the heating element which may
cause the heated seat to overheat. An
overheated seat may cause serious personal
injury. Do not do the following:
•
Place heavy objects on the seat.
• Operate the heated seat if water or any
other liquid spills on the seat. Allow the
seat to dry thoroughly.
• Operate the heated seats unless the
engine is running. Doing so can cause
the battery to lose charge. Touch the heated seat symbol to cycle
through the various heat settings and off.
More indicator lights indicate warmer
settings.
Cooled Seats
The cooled seats will only function when the
engine is running. To operate the cooled seats:
Press the cooled seat symbol to cycle
through the various cooling settings and off.
More indicator lights indicate cooler settings.
If the engine falls below 350 RPM while the
cooled seats are on, the feature will turn itself
off. You will need to reactivate it.
Climate controlled seat air filter
replacement
Your vehicle is equipped with lifetime air
filters that are integrated with the seats.
Regular maintenance or replacement is not
needed.
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•
Do not turn off the ignition while your
vehicle is moving, especially at high
speeds.
• Have the items listed in scheduled
maintenance information performed
according to the specified schedule.
The scheduled maintenance items listed in
scheduled maintenance information are
essential to the life and performance of your
vehicle and to its emissions system. See
Scheduled Maintenance (page 495).
If you use parts other than Ford, Motorcraft
or Ford-authorized parts for maintenance
replacements, or for service of components
affecting emission control, such non-Ford
parts should be the equivalent to genuine
Ford Motor Company parts in performance
and durability.
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly. An improperly operating or damaged exhaust
system may allow exhaust to enter the
vehicle. Have a damaged or improperly
operating exhaust system inspected and
repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles are
not permitted to intentionally remove an
emission control device or prevent it from
working. Information about your vehicle
’s
emission system is on the Vehicle Emission
Control Information Decal located on or near
the engine. This decal also lists engine
displacement
Please consult your warranty information for
complete details. On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine
’s emission control
system. The system protects the environment
by making sure that your vehicle continues
to meet government emission standards. The
OBD-II system also assists a service
technician in properly servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a malfunction.
Temporary malfunctions may cause the
service engine soon indicator to illuminate.
Examples of temporary malfunctions are:
• the vehicle has run out of fuel—the
engine may misfire or run poorly
• poor fuel quality or water in the fuel—the
engine may misfire or run poorly
• the fuel fill inlet may not have closed
properly.
See Refueling (page 167).
• driving through deep water—the
electrical system may be wet.
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You can correct these temporary
malfunctions by filling the fuel tank with good
quality fuel, properly closing the fuel fill inlet
or letting the electrical system dry out. After
three driving cycles without these or any
other temporary malfunctions present, the
service engine soon indicator should stay off
the next time you start the engine. A driving
cycle consists of a cold engine startup
followed by mixed city/highway driving. No
additional vehicle service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may not
have symptoms that are apparent, continued
driving with the service engine soon indicator
on can result in increased emissions, lower
fuel economy, reduced engine and
transmission smoothness, and lead to more
costly repairs.
Readiness for Inspection/Maintenance
(I/M) Testing
Some state/provincial and local governments
may have Inspection/Maintenance (I/M)
programs to inspect the emission control
equipment on your vehicle. Failure to pass
this inspection could prevent you from
getting a vehicle registration. If the service engine soon indicator
is on or the bulb does not work,
you may need to have the vehicle
serviced. See On-Board Diagnostics (OBD-II).
Your vehicle may not pass the I/M test if the
service engine soon indicator is on or not
working properly (bulb is burned out), or if
the OBD-II system has determined that some
of the emission control systems have not
been properly checked. In this case, your
vehicle is not ready for I/M testing.
If the vehicle ’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the vehicle
is not ready for I/M testing. To determine if
the vehicle is ready for I/M testing, turn the ignition key to the on position for 15 seconds
without cranking the engine. If the service
engine soon indicator blinks eight times, it
means that the vehicle is not ready for I/M
testing; if the service engine soon indicator
stays on solid, it means that the vehicle is
ready for I/M testing.
The OBD-II system monitors the emission
control system during normal driving. A
complete check may take several days. If the
vehicle is not ready for I/M testing, you may
need to perform the following driving cycle
consisting of mixed city and highway driving:
Drive on an expressway or highway for a
steady 15 minutes, followed by 20 minutes
of stop-and-go driving with at least four
30-second idle periods.
Allow the vehicle to sit for at least eight hours
without starting the engine. Then, start the
engine and complete the above driving
cycle. The engine must warm up to its normal
operating temperature. Once started, do not
turn off the engine until the above driving
cycle is complete. If the vehicle is still not
ready for I/M testing, you will have to repeat
the above driving cycle.
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Direction of travel.
A
Steering wheel rotation.
B
Avoid sudden applications of power and
quick changes of direction on snow and ice.
Apply the accelerator slowly and steadily
when starting from a full stop.
Avoid sudden braking as well. Although an
AWD vehicle may accelerate better than a
two-wheel drive vehicle in snow and ice, it
won ’t stop any faster, because as in other
vehicles, braking occurs at all four wheels.
Do not become overconfident as to road
conditions.
Make sure you allow sufficient distance
between you and other vehicles for stopping.
Drive slower than usual and consider using
one of the lower gears. In emergency
stopping situations, apply the brake steadily.
Since your vehicle is equipped with a four
wheel (ABS), do not “pump ” the brakes. See
Hints on Driving With Anti-Lock Brakes
(page 188). Maintenance and Modifications
The suspension and steering systems on
your vehicle have been designed and tested
to provide predictable performance whether
loaded or empty and durable load carrying
capability. For this reason, Ford Motor
Company strongly recommends that you do
not make modifications such as adding or
removing parts (such as lowering kits or
stabilizer bars) or by using replacement parts
not equivalent to the original factory
equipment.
Any modifications to a vehicle that raise the
center of gravity can make it more likely the
vehicle will rollover as a result of a loss of
control. Ford Motor Company recommends
that caution be used with any vehicle
equipped with a high load or device (such
as ladder or luggage racks).
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(If Equipped)E223901
A
B

•
Driving in reverse faster than 7 mph
(12 km/h).
• Backing out of an angled parking spot.
False Alerts
Note: If your vehicle has a tow bar with a
factory equipped trailer tow module and it
is towing a trailer, the sensors will
automatically turn the Cross Traffic Alert off.
If your vehicle has a tow bar but no factory
equipped trailer tow module, it is
recommended to turn the Cross Traffic Alert
off manually. Operating Cross Traffic Alert
with a trailer attached will cause poor Cross
Traffic Alert performance.
There may be certain instances when there
is a false alert by the Cross Traffic Alert
system that illuminates the alert indicator
with no vehicle in the coverage zone. Some
amount of false alerts are normal; they are
temporary and self-correct. System Errors
If Cross Traffic Alert senses a problem with
the left or right sensor a message will appear
in the information display.
See Information
Messages (page 114).
Switching the System Off and On
You can temporarily switch Cross Traffic Alert
off in the information display.
See General
Information (page 108). When you switch
Cross Traffic Alert off, you will not receive
alerts and the information display will display
a system off message.
Note: The Cross Traffic Alert switches on
whenever the ignition is switched on and
ready to provide appropriate alerts when
the transmission is in reverse (R). Cross
Traffic Alert will not remember the last
selected on or off setting.
You can also have Cross Traffic Alert
switched off permanently at an authorized
dealer. Once switched off permanently, the
system can only be switched back on at an
authorized dealer. STEERING
Electric Power Steering WARNINGS
The electric power steering system has
diagnostic checks that continuously
monitor the system. If a fault is detected, a
message displays in the information display.
Stop your vehicle as soon as it is safe to do
so. Switch the ignition off. After at least 10
seconds, switch the ignition on and watch
the information display for a steering system
warning message. If a steering system
warning message returns, have the system
checked by an authorized dealer. If the system detects an error, you may
not feel a difference in the steering,
however a serious condition may exist.
Obtain immediate service from an authorized
dealer, failure to do so may result in loss of
steering control. Your vehicle has an electric power steering
system. There is no fluid reservoir. No
maintenance is required.
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ESSENTIAL TOWING CHECKS
Follow these guidelines for safe towing:
•
Do not tow a trailer until you drive your
vehicle at least 1000 miles (1600
kilometers).
• Consult your local motor vehicle laws for
towing a trailer.
• See the instructions included with towing
accessories for the proper installation
and adjustment specifications.
• Service your vehicle more frequently if
you tow a trailer. See your scheduled
maintenance information.
• If you use a rental trailer, follow the
instructions the rental agency gives you.
You can find information on load
specification terms found on the tire label
and Safety Compliance label as well as
instructions on calculating your vehicle's load
in the Load Carrying chapter. See Load Limit
(page 244).
Remember to account for the trailer tongue
weight as part of your vehicle load when
calculating the total vehicle weight. Hitches
Do not use a hitch that either clamps onto
the bumper or attaches to the axle.
Distribute the trailer load so 10-15% of the
total trailer weight is on the tongue.
Safety Chains
Note:
Never attach safety chains to the
bumper.
Always connect the safety chains to the hook
retainers of your vehicle hitch.
To connect the safety chains, cross them
under the trailer tongue and allow enough
slack for turning tight corners. Do not allow
the chains to drag on the ground.
Trailer Brakes WARNING
Do not connect a trailer's hydraulic
brake system directly to your vehicle's
brake system. Your vehicle may not have
enough braking power and your chances of
having a collision greatly increase. Electric brakes and manual, automatic or
surge-type trailer brakes are safe if you install
them properly and adjust them to the
manufacturer's specifications. The trailer
brakes must meet local and federal
regulations.
The rating for the tow vehicle's braking
system operation is at the gross vehicle
weight rating, not the gross combined
weight rating.
Separate functioning brake systems are
required for safe control of towed vehicles
and trailers weighing more than 1500
pounds (680 kilograms) when load.
Trailer Lamps
WARNING
Never connect any trailer lamp wiring
to the vehicle's tail lamp wiring; this
may damage the electrical system resulting
in fire. Contact your authorized dealer as
soon as possible for assistance in proper
trailer tow wiring installation. Additional
electrical equipment may be required. 252
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Replace the rear axle lubricant anytime you
submerge the rear axle in water. Water may
contaminate the rear axle lubricant, which is
not a normal maintenance inspection item
unless there is a possibility of a leak or other
axle repair is required.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
WARNING
If your vehicle has a steering wheel
lock make sure the ignition is in the
accessory or on position when being towed. You can flat-tow (all wheels on the ground,
regardless of the powertrain/transmission
configuration) your disabled vehicle (without
access to wheel dollies, car-hauling trailer,
or flatbed transport vehicle) under the
following conditions:
•
Your vehicle is facing forward so you tow
it in a forward direction.
• You place the transmission in position N.
If you cannot place the transmission in
position
N, you may need to override it.
See Transmission (page 173).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers).
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
See
Climate Control (page 134). Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are to make sure you do not
damage the transmission during towing.
Vehicles Equipped with a 2.0L Engine
Front-wheel drive (FWD) vehicles
CANNOT
be flat-towed (all wheels on the ground) as
vehicle or transmission damage may occur.
You must place the front wheels on a
two-wheel tow dolly. If you are using a tow
dolly, follow the instructions specified by the
equipment provider.
All-wheel drive (AWD) vehicles CANNOT be
flat-towed (all wheels on the ground), as
vehicle or transmission damage may occur.
It is recommended to tow your vehicle with
all four (4) wheels off the ground such as
when using a car-hauling trailer. Otherwise,
you cannot tow your vehicle.
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480 kilometers).
During this time, your vehicle may exhibit
some unusual driving characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the gears
early. Do not labor the engine.
Do not tow during the first 1000 miles (1600
kilometers).
ECONOMICAL DRIVING
Fuel economy is affected by several things
such as how you drive, the conditions you
drive under and how you maintain your
vehicle.
There are some things to keep in mind that
may improve your fuel economy:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds. •
Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving (When running
errands, go to the furthest destination
first and then work your way back home).
• Close the windows for high-speed
driving.
• Drive at reasonable speeds.
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
There are also some things you may want to
avoid doing because they reduce your fuel
economy:
• Avoid sudden or hard accelerations.
• Avoid revving the engine before turning
off the car.
• Avoid long idle periods.
• Do not warm up your vehicle on cold
mornings. •
Reduce the use of air conditioning and
heat.
• Avoid using speed control in hilly terrain.
• Do not rest your foot on the brake pedal
while driving.
• Avoid carrying unnecessary weight.
• Avoid adding particular accessories to
your vehicle (e.g. bug deflectors,
rollbars/light bars, running boards, ski
racks).
• Avoid driving with the wheels out of
alignment.
DRIVING THROUGH WATER WARNING
Do not drive through flowing or deep
water as you may lose control of your
vehicle. Note:
Driving through standing water can
cause vehicle damage.
Note: Engine damage can occur if water
enters the air filter.
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GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must be
performed by an authorized dealer. While
any authorized dealer handling your vehicle
line provides warranty service, we
recommend you return to your selling
authorized dealer who wants to ensure your
continued satisfaction.
Please note that certain warranty repairs
require special training and equipment, so
not all authorized dealers are authorized to
perform all warranty repairs. This means that,
depending on the warranty repair needed,
you may have to take your vehicle to another
authorized dealer.
A reasonable time must be allowed to
perform a repair after taking your vehicle to
the authorized dealer. Repairs are made
using Lincoln or Motorcraft parts, or
remanufactured or other parts that are
authorized by Lincoln.
Away From Home
If you are away from home when your vehicle
needs service, contact the Lincoln Client
Relationship Center or use the online
resources listed below to find the nearest
authorized dealer.
In the United States:
Mailing address
Lincoln Motor Company
Client Relationship Center
P.O. Box 6248
Dearborn, MI 48126
Telephone
1-800-521-4140
TDD for the hearing impaired:
1-800-232-5952 Web Address
www.LincolnOwner.com
These are some of the items that can be
found online:
• United States dealer locator by Dealer
Name, City, State or ZIP Code.
• Owner Manuals.
• Maintenance Schedules.
• Recalls.
• Lincoln Extended Service Plans.
• Lincoln Original Accessories.
• Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship Centre
Lincoln Motor Company of Canada, Limited
P.O. Box 2000
Oakville, Ontario L6K 1C8
Telephone
1-800-387-9333
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