ESP LINCOLN MKZ 2018 Service Manual

These systems have a range of modes whichyou can choose from in order to customizeyour ideal driving experience:
•Comfort – Provides a more relaxeddriving experience, maximizing comfort.Your steering effort decreases and thesuspension movement is more fluid.Comfort mode is ideal when you desireenhanced traveling comfort.
•Normal – Delivers a balancedcombination of comfortable, controlledride and confident handling. This modeprovides an engaging drive experienceand a direct connection to the roadwithout sacrificing any of the composuredemanded from a luxury vehicle.
•Sport – Provides a sportier drivingexperience. The suspension stiffens, withan emphasis on handling and control.The engine responds more directly toyour inputs and takes on a more powerfultone. Sport mode is ideal for use duringmore spirited driving.
You can change your vehicle's Drive Controlsettings from the menu on the displayscreen. See General Information (page 111).
Note:Not all settings may be available.
Note:Lincoln Drive Control has diagnosticchecks that continuously monitor the systemto ensure proper operation. Certain types ofsystem errors will gray out the modeselections within the information display,preventing you from changing states whenthe gear position is changed. Other types oferrors produce a temporary message in theinformation display. See InformationMessages (page 117). If either conditionpersists for multiple key cycles, have yourvehicle checked by an authorized dealer.
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Driving Aids

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program. This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
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Roadside Emergencies

In the CAMVAP program, impartial third-partyarbitrators conduct hearings at mutuallyconvenient times and places in an informalenvironment. These impartial arbitratorsreview the positions of the parties, makedecisions and, when appropriate, renderawards to resolve disputes. CAMVAPdecisions are fast, fair, and final as thearbitrator’s award is binding on both you andFord of Canada.
CAMVAP services are available in allCanadian territories and provinces. For moreinformation, without charge or obligation, callyour CAMVAP Provincial Administratordirectly at 1-800-207-0685 or visitwww.camvap.ca.
GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreigncountry, contact the appropriate foreignembassy or consulate. These officials caninform you of local vehicle registrationregulations and where to find unleaded fuelor petrol/gas engines or the proper sulfurfuel for diesel engines.
If you cannot find the proper fuelrecommended for your vehicle, contact ourCustomer Relationship Center.
The use of improper fuels in your vehiclewithout proper conversion may damage theeffectiveness of your emission control systemand may cause engine knocking or seriousengine damage. Ford Motor Company orFord of Canada is not responsible for anydamage caused by use of improper fuel.Using improper fuels may also result indifficulty importing your vehicle back into theUnited States.
If your vehicle must be serviced while youare traveling or living in Asia-Pacific Region,Sub-Saharan Africa, U.S. Virgin Islands and/orPuerto Rico , Central America, the Caribbean,and Israel and the Middle East, contact thenearest authorized dealer. If the authorizeddealer cannot help you, contact thecorresponding Ford Customer AssistanceCenter:
FORD MOTOR COMPANY
Customer Relationship Centers in:
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Customer Assistance

If you buy your vehicle in North America andthen relocate to any of the above locations,register your vehicle identification number(VIN) and new address with Ford GlobalTrade Services by emailing,[email protected].
If you are in another foreign country, contactthe nearest authorized dealer. In the eventyour inquiry is unresolved, communicate yourconcern with the dealership’s Sales Manager,Service Manager or Customer RelationsManager. If you require additional assistanceor clarification, please contact the respectiveCustomer Relationship Center as previouslylisted.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached bytheir website:
www.helminc.com
(Items in this catalog may be purchased bycredit card, check or money order.)
Obtaining a French Owner’s Manual
French Owner’s Manual can be obtainedfrom your authorized dealer or by contactingHelm, Incorporated using the contactinformation listed previously in this section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has adefect which could cause a crash orcould cause injury or death, you shouldimmediately inform the NationalHighway Traffic Safety Administration(NHTSA) in addition to notifying FordMotor Company.
If NHTSA receives similar complaints, itmay open an investigation, and if it findsthat a safety defect exists in a group ofvehicles, it may order a recall and
remedy campaign. However, NHTSAcannot become involved in individualproblems between you, your dealer, orFord Motor Company.
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Customer AssistanceE142557

Temperature A B C
WARNING
The temperature grade for this tireis established for a tire that isproperly inflated and not overloaded.Excessive speed, underinflation, orexcessive loading, either separately orin combination, can cause heat buildupand possible tire failure.
The temperature grades are A (thehighest), B and C, representing the tire’sresistance to the generation of heat andits ability to dissipate heat when testedunder controlled conditions on aspecified indoor laboratory test wheel.Sustained high temperature can causethe material of the tire to degenerate
and reduce tire life, and excessivetemperature can lead to sudden tirefailure. The grade C corresponds to alevel of performance which all
passenger car tires must meet under theFederal Motor Vehicle Safety StandardNo. 139. Grades B and A representhigher levels of performance on thelaboratory test wheel than the minimumrequired by law.
Glossary of Tire Terminology
•Tire label: A label showing theoriginal equipment tire sizes,recommended inflation pressure andthe maximum weight the vehicle cancarry.
•Tire Identification Number: Anumber on the sidewall of each tireproviding information about the tirebrand and manufacturing plant, tiresize and date of manufacture. Alsoreferred to as DOT code.
•Inflation pressure: A measure of theamount of air in a tire.
•Standard load: A class of P-metric orMetric tires designed to carry amaximum load at set pressure. Forexample: For P-metric tires 35 psi(2.4 bar) and for Metric tires 36 psi(2.5 bar). Increasing the inflationpressure beyond this pressure willnot increase the tire’s load carryingcapability.
•Extra load: A class of P-metric orMetric tires designed to carry aheavier maximum load at 42 psi(2.9 bar). Increasing the inflationpressure beyond this pressure willnot increase the tire’s load carryingcapability.
•kPa: Kilopascal, a metric unit of airpressure.
•PSI: Pounds per square inch, astandard unit of air pressure.
•Cold tire pressure: The tire pressurewhen the vehicle has been stationaryand out of direct sunlight for an houror more and prior to the vehiclebeing driven for 1.0 mi (1.6 km).
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Wheels and Tires

that meets the door-latch post, next tothe driver's seating position), or TireLabel which is located on the B-Pillar orthe edge of the driver’s door. The coldinflation pressure should never be setlower than the recommended pressureon the Safety Compliance CertificationLabel or Tire Label.
When weather temperature changesoccur, tire inflation pressures alsochange. A 10°F (6°C) temperature dropcan cause a corresponding drop of 1 psi(0.07 bar) in inflation pressure. Checkyour tire pressures frequently and adjustthem to the proper pressure which canbe found on the Safety ComplianceCertification Label or Tire Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool,meaning they are not hot fromdriving even a mile.
Note:If you are checking tire pressurewhen the tire is hot, (for example drivenmore than 1.0 mi (1.6 km), never bleedor reduce air pressure. The tires are hotfrom driving and it is normal forpressures to increase aboverecommended cold pressures. A hot tireat or below recommended cold inflationpressure could be significantlyunder-inflated.
Note:If you have to drive a distance toget air for your tire(s), check and recordthe tire pressure first and add theappropriate air pressure when you getto the pump. It is normal for tires to heatup and the air pressure inside to go upas you drive.
2.Remove the cap from the valve on
one tire, then firmly press the tiregauge onto the valve and measurethe pressure.
3. Add enough air to reach therecommended air pressure.
Note:If you overfill the tire, release airby pressing on the metal stem in thecenter of the valve. Then recheck thepressure with your tire gauge.
4. Replace the valve cap.
5.Repeat this procedure for each tire,including the spare.
Note:Some spare tires operate at ahigher inflation pressure than the othertires. For T type mini-spare tires, see theDissimilar spare wheel and tireassembly information for a description.Store and maintain at 60 psi (4.15 bar).For full-size and dissimilar spare tires,see the Dissimilar spare wheel and tireassembly information for a description.Store and maintain at the higher of thefront and rear inflation pressure as
shown on the Tire Label.
6.Visually inspect the tires to makesure there are no nails or otherobjects embedded that could pokea hole in the tire and cause an airleak.
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Wheels and Tires

TIRE PRESSURE MONITORING
SYSTEM
WARNING
The tire pressure monitoring system isnot a substitute for manually checkingtire pressures. You should periodically checktire pressures using a pressure gauge.Failure to correctly maintain tire pressurescould increase the risk of tire failure, loss ofcontrol, vehicle rollover and personal injury.
Note: You should only use tire sealants inroadside emergencies as they may causedamage to the tire pressure monitoringsystem sensor.
Note: If the tire pressure monitoring systemsensor becomes damaged, it may notfunction.
Each tire, including the spare (ifprovided), should be checkedmonthly when cold and inflated tothe inflation pressure recommended by thevehicle manufacturer on the vehicle placardor tire inflation pressure label. (If your vehiclehas tires of a different size than the sizeindicated on the vehicle placard or tireinflation pressure label, you shoulddetermine the proper tire inflation pressurefor those tires).
As an added safety feature, your vehicle hasbeen equipped with a Tire PressureMonitoring System (TPMS) that illuminates alow tire pressure telltale when one or moreof your tires is significantly under-inflated.Accordingly, when the low tire pressuretelltale illuminates, you should stop andcheck your tires as soon as possible, andinflate them to the proper pressure. Drivingon a significantly under-inflated tire causesthe tire to overheat and can lead to tirefailure. Under-inflation also reduces fuelefficiency and tire tread life, and may affectthe vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitutefor proper tire maintenance, and it is thedriver’s responsibility to maintain correct tirepressure, even if under-inflation has notreached the level to trigger illumination ofthe TPMS low tire pressure telltale.
Your vehicle has also been equipped with aTPMS malfunction indicator to indicate whenthe system is not operating properly. TheTPMS malfunction indicator is combined withthe low tire pressure telltale. When thesystem detects a malfunction, the telltale willflash for approximately one minute and thenremain continuously illuminated. Thissequence will continue upon subsequentvehicle start-ups as long as the malfunctionexists.
When the malfunction indicator is illuminated,the system may not be able to detect orsignal low tire pressure as intended. TPMSmalfunctions may occur for a variety ofreasons, including the installation ofreplacement or alternate tires or wheels onthe vehicle that prevent the TPMS from
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Wheels and Tires

functioning properly. Always check the TPMSmalfunction telltale after replacing one ormore tires or wheels on your vehicle toensure that the replacement or alternate tiresand wheels allow the TPMS to continue tofunction properly.
This device complies with Part 15 of the FCCRules and with License exempt RSSStandards of Industry Canada. Operation issubject to the following two conditions:
1. This device may not cause harmfulinterference, and
2.This device must accept any interferencereceived, including interference that maycause undesired operation.
Note:Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
Changing Tires With a Tire PressureMonitoring System
Note:Each road tire is equipped with a tirepressure sensor located inside the wheeland tire assembly cavity. The pressuresensor is attached to the valve stem. Thepressure sensor is covered by the tire andis not visible unless the tire is removed. Takecare when changing the tire to avoiddamaging the sensor.
You should always have your tires servicedby an authorized dealer.
Check the tire pressure periodically (at leastmonthly) using an accurate tire gauge. SeeWhen Inflating Your Tires in this chapter.
Understanding Your Tire PressureMonitoring System
The tire pressure monitoring systemmeasures pressure in your road tires andsends the tire pressure readings to yourvehicle. You can view the tire pressurereadings through the information display.See General Information (page 111). The lowtire pressure warning light will turn on if thetire pressure is significantly low. Once the
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When Inflating Your Tires
WARNING
Do not use the tire pressure displayedin the information display as a tirepressure gauge. Failure to follow thisinstruction could result in personal injury ordeath.
When putting air into your tires (such as at agas station or in your garage), the tirepressure monitoring system may not respondimmediately to the air added to your tires.
It may take up to two minutes of driving over20 mph (32 km/h) for the light to turn off afteryou have filled your tires to therecommended inflation pressure.
How Temperature Affects Your TirePressure
The tire pressure monitoring system monitorstire pressure in each pneumatic tire. Whiledriving in a normal manner, a typicalpassenger tire inflation pressure mayincrease about 2–4 psi (14–28 kPa) from acold start situation. If the vehicle is stationary
overnight with the outside temperaturesignificantly lower than the daytimetemperature, the tire pressure may decreaseabout 3 psi (21 kPa) for a drop of 30°F (17°C)in ambient temperature. This lower pressurevalue may be detected by the tire pressuremonitoring system as being significantlylower than the recommended inflationpressure and activate the system warninglight for low tire pressure. If the low tirepressure warning light is on, visually checkeach tire to verify that no tire is flat. If one ormore tires are flat, repair as necessary.Check the air pressure in the road tires. Ifany tire is under-inflated, carefully drive thevehicle to the nearest location where air canbe added to the tires. Inflate all the tires tothe recommended inflation pressure.
CHANGING A ROAD WHEEL (If
Equipped)
WARNINGS
Do not use tire sealants as they maydamage the tire pressure monitoringsystem.
WARNINGS
If the tire pressure monitor sensorbecomes damaged it may not function.
Note:The tire pressure monitoring systemindicator light will illuminate when the sparetire is in use. To restore the full function ofthe monitoring system, all road wheelsequipped with tire pressure monitoringsensors must be mounted on the vehicle.
If you get a flat tire while driving, do not applythe brake heavily. Instead, graduallydecrease your speed. Hold the steeringwheel firmly and slowly move to a safe placeon the side of the road.
Have a flat serviced by an authorized dealerin order to prevent damage to the tirepressure monitoring system sensors. SeeTire Pressure Monitoring System (page 359).Replace the spare tire with a road tire assoon as possible. During repairing orreplacing of the flat tire, have an authorizeddealer inspect the tire pressure monitoringsystem sensor for damage.
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Wheels and Tires

3.Block both the front and rear of the wheeldiagonally opposite the flat tire. Forexample, if the left front tire is flat, blockthe right rear wheel.
4. Remove the carpeted wheel cover.
5. Remove the spare tire bolt securing thespare tire by turning it counterclockwise.
6.Remove the spare tire from the spare tirecompartment.
7. Remove the lug wrench and jack fromthe spare tire compartment.
8.To remove the wrench from the jack, turnthe hex nut on the jack counterclockwise.This will lower the jack and loosen themechanical lock.
9. If your vehicle has a wheel trim, use thetool supplied to remove it and access thelug nuts.
10. Loosen each wheel lug nut one-halfturn counterclockwise, but do notremove them until the wheel is raisedoff the ground.
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