LINCOLN MKZ 2018 Owners Manual

There are several Lincoln Protect extendedservice plans available in various time,distance and deductible combinations. Eachplan is tailored to fit your own driving needs,including reimbursement for towing andrental. When you purchase Lincoln Protectextended service plan, you receive addedpeace-of-mind protection throughoutCanada, the United States and Mexico,provided by a network of participatingauthorized Lincoln Motor Company dealers.
Note:Repairs performed outside of Canada,the United States and Mexico are not eligiblefor Lincoln Protect extended service plancoverage.
This information is subject to change. Formore information, visit your local Lincoln ofCanada dealer or www.Lincoln.ca to find theLincoln Protect extended service plan thatis right for you.
508
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Lincoln Protect

GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle when yousell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that you haveyour vehicle serviced at the proper times.These intervals serve two purposes; one isto maintain the reliability of your vehicle andthe second is to keep your cost of owningyour vehicle down.
It is your responsibility to have all scheduledmaintenance performed and to make surethat the materials used meet thespecifications identified in this owner'smanual. See Capacities and Specifications(page 373).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-Trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on the operationof your vehicle. Ask your dealership aboutthe training and certification their technicianshave received.
Genuine Ford and Motorcraft® ReplacementParts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installed atyour dealership carry a nationwide 24-monthor unlimited mile (kilometer) parts and laborlimited warranty.
If you do not use Ford authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer one stopshopping. They can perform any servicesthat are required on your vehicle, fromgeneral maintenance to collision repairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improved reliability,durability and resale value. To maintain theproper performance of your vehicle and itsemission control systems, make sure youhave scheduled maintenance performed atthe designated intervals.
509
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Scheduled Maintenance

Your vehicle is equipped with the IntelligentOil-Life Monitor system, which displays amessage in the information display at theproper oil change interval. This interval maybe up to one year or 10,000 mi (16,000 km).
When the oil change message appears inthe information display, it is time for an oilchange. Make sure you perform the oilchange within two weeks or 500 mi (800 km)of the message appearing. Make sure youreset the Intelligent Oil-Life Monitor aftereach oil change. See Oil Change IndicatorReset (page 309).
If your information display resets prematurelyor becomes inoperative, you should performthe oil change interval at six months or5,000 mi (8,000 km) from your last oilchange. Never exceed one year or 10,000 mi(16,000 km) between oil change intervals.
Your vehicle is very sophisticated and builtwith multiple, complex, performance systems.Every manufacturer develops these systemsusing different specifications andperformance features. That is why it isimportant to rely upon your dealership toproperly diagnose and repair your vehicle.
Ford Motor Company has recommendedmaintenance intervals for various parts andcomponent systems based upon engineeringtesting. Ford Motor Company relies upon thistesting to determine the most appropriatemileage for replacement of oils and fluids toprotect your vehicle at the lowest overall costto you and recommends againstmaintenance schedules that deviate fromthe scheduled maintenance information.
We strongly recommend the use of onlygenuine Ford, Motorcraft or Ford-authorizedre-manufactured replacement partsengineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford WorkshopManual list the recommended additives andchemicals for your vehicle. We do notrecommend using chemicals or additives notapproved by us as part of your vehicle’snormal maintenance. Please consult yourwarranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normaloperating characteristic and, by itself, doesnot necessarily indicate a concern or that thefluid needs to be changed. However, aqualified expert, such as the factory-trainedtechnicians at your dealership, shouldinspect discolored fluids that also show signsof overheating or foreign materialcontamination immediately.
Make sure to change your vehicle’s oils andfluids at the specified intervals or inconjunction with a repair. Flushing is a viableway to change fluid for many vehiclesub-systems during scheduled maintenance.It is critical that systems are flushed only withnew fluid that is the same as that requiredto fill and operate the system or using aFord-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basicmaintenance checks and inspections everymonth or at six-month intervals.
510
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Scheduled Maintenance

Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure.
Windshield washer fluid level.
Fuel and water separator. Drain if necessary (or if indicated by the information display).
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
511
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Scheduled Maintenance

Check Every Six Months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance interval tohelp make sure your vehicle keeps runninggreat.
Multi-Point Inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioning hosesEngine air filter
Suspension components for leaks or damageExhaust system
512
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Scheduled Maintenance

Multi-Point Inspection
Steering and linkageExterior lamps operation
Tires (including spare) for wear and proper pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer2If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensive wayto perform a thorough inspection of yourvehicle. Your checklist gives you immediatefeedback on the overall condition of yourvehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle is equipped with an IntelligentOil-Life Monitor that determines when youshould change the engine oil based on howyour vehicle is used. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owning yourvehicle and reduces environmental waste atthe same time.
This means you do not have to remember tochange the oil on a mileage-based schedule.Your vehicle lets you know when an oilchange is due by displaying a message inthe information display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity of use.
513
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Scheduled Maintenance

When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–10,000 mi (12,000–16,000 km)Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi (8,000–12,000 km)Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme
3,000–5,000 mi (5,000–8,000 km)Maximum load or towingExtreme hot or cold operation
514
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Scheduled Maintenance

Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints (All-Wheel Drive only).
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and U-joints.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Oil Change Indicator Reset (page 309).
515
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Scheduled Maintenance

Other Maintenance Items 1
Replace cabin air filter.Every 20,000 mi(32,000 km)
Replace engine air filter.Every 25,000 mi(40,000 km)Replace Fuel Filter (3.0L All-Wheel Drive only).
Change engine coolant. 2At 100,000 mi (160,000 km)
Replace spark plugs.Every 100,000 mi(160,000 km)Inspect accessory drive belt(s). 3
Change automatic transmission fluid.Every 150,000 mi(240,000 km)Replace accessory drive belt(s). 4
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil and filter change. Do not exceed the designated distance
for the interval.2 Initial replacement at six years or 100,000 mi (160,000 km), then every three years or 5,000 mi (8,000 km).3 After initial inspection, inspect every other oil change until replaced.4 If not replaced within the last 100,000 mi (160,000 km).
516
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Scheduled Maintenance

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in anyof the following conditions, you need toperform extra maintenance as indicated. Ifyou operate your vehicle occasionally underany of these conditions, it is not necessaryto perform the extra maintenance. Forspecific recommendations, see yourdealership service advisor or technician.
Perform the services shown in the followingtables when specified or within 3000 miles(4800 kilometers) of the message appearingin the information display prompting you tochange your oil.
•Example 1: The message comes on at28751 miles (46270 kilometers). Performthe 30000-mile (48000 kilometer)automatic transmission fluid replacement.
•Example 2: The message has not comeon, but the odometer reads 30000 miles(48000 kilometers) (for example, theIntelligent Oil-Life Monitor was reset at25000 miles [40000 kilometers]).Perform the engine air filter replacement.
517
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201706, First Printing
Scheduled Maintenance