reset LINCOLN MKZ 2019 Owner's Guide

Times are subject to change due to holidays.
Privacy Information
When you connect a cellular phone to SYNC3, the system creates a profile within yourvehicle that links to that cellular phone. Thisprofile helps in offering you more cellularfeatures and operating more efficiently.Among other things, this profile may containdata about your cellular phone book, textmessages (read and unread), and call history,including history of calls when your cellphone was not connected to the system. Inaddition, if you connect a media device, thesystem creates and retains an index of
supported media content. The system alsorecords a short diagnostic log ofapproximately 10 minutes of all recent systemactivity. The log profile and other system datamay be used to improve the system and helpdiagnose any problems that may occur.
The cellular profile, media device index, anddiagnostic log remain in your vehicle unlessyou delete them and are generally accessibleonly in your vehicle when the cellular phoneor media player is connected.
If you no longer plan to use the system oryour vehicle, we recommend you perform aMaster Reset to erase all stored information.You can find more information about theMaster Reset in General Settings. SeeSettings (page 461). System data cannot beaccessed without special equipment andaccess to your vehicle's SYNC 3 module. TheLincoln Motor Company does not access thesystem data for any purpose other than asdescribed absent consent, a court order, orwhere required by law enforcement, othergovernment authorities, or other third partiesacting with lawful authority. Other partiesmay seek to access the informationindependently of The Lincoln MotorCompany.
HOME SCREEN
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Message and descriptionMessage
SourcesA
Direct TuneB
PresetsC
Note:Your vehicle may allow you to savepresets from different audio sources on thesame page.
You can access these options using thetouchscreen or voice commands.Sources
Press this button to select the source ofmedia you want to listen to.
Menu item
AM
FM
1SIRIUS
1CD
The name of the USB that is plugged in displays here.USB
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Menu item
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections.Apps
1 This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls on theradio bezel to select a station.
To tune a station using the touchscreen,select:
Menu item
Direct Tune
A pop up appears, allowing you to type inthe frequency of a station. You can only entera valid station for the source you arecurrently listening to.
You can press the backspace button todelete the previously entered number.
Once you have entered the station's callnumbers, you can select:
Action and descriptionMenu item
Press to beginplaying the stationyou have entered.
Enter
Press to exit withoutchanging the station.Cancel
Presets
To set a new preset, tune to the station andthen press and hold one of the memorypreset buttons. The audio mutes briefly whilethe system saves the station and thenreturns.
There are two preset banks available for AMand three banks for FM. To access additionalpresets, tap the preset button. The indicatoron the preset button shows which bank ofpresets you are currently viewing.
SiriusXM® Satellite Radio (If Activated)
Note: This feature may not be available inall markets and requires an activesubscription.
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Action and descriptionMenu item
Replay audio on the current channel. You can replay approximately 45 minutes of audio as long asyou remain tuned to the current station. Changing stations erases the previous audio.Replay
When you are in replay mode, you are not able to select a differentpreset until you return to live audio. Pressing this button returns youto the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system alerts you when it plays again onany channel.ALERT
Selecting this button allows you to enable and edit alerts. See Settings (page 461).
Memory Presets
To set a preset, tune to the station then pressand hold one of the memory preset buttons.The audio mutes briefly while the systemsaves the station and returns once thestation is stored.
There are three preset banks available forSiriusXM. To access additional presets, tapthe preset button. The indicator on the presetbutton shows which bank of presets you arecurrently viewing.
Satellite Radio Electronic Serial Number(ESN)
You need your ESN to activate, modify ortrack your satellite radio account. SeeSettings (page 461).
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SiriusXM Satellite Radio Reception Factors and Troubleshooting
Potential reception issues
For optimal reception performance, keep the antenna clear of snow and ice build-up and keepluggage and other materials as far away from the antenna as possible.Antenna obstructions
Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense treefoliage and thunderstorms can interfere with your reception.Terrain
When you pass a ground-based broadcast-repeating tower, a stronger signal may overtake aweaker one and the audio system may mute.Station overload
Your display may show ACQUIRING... to indicate the interference and the audio system may mute.Satellite radio signal interference
Troubleshooting tips
ActionCauseMessage
No action required. This message should disap-pear shortly.Radio requires more than two seconds to produceaudio for the selected channel.Acquiring Signal
If this message does not clear shortly, or with anignition key cycle, your receiver may have a fault.See an authorized dealer for service.
There is an internal module or system failurepresent.Satellite antenna fault
SIRIUS system failure
Tune to another channel or choose another preset.The channel is no longer available.Invalid Channel
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When HD Radio broadcasts are active, you can access the following functions:
Action and descriptionMessage
Allows you to save an active channel as a memory preset. Touch and hold a memory preset slotuntil the sound returns. There is a brief mute while the radio saves the station. Sound returnswhen the channel saves. When switching to an HD2 or HD3 memory preset, the sound mutesbefore the digital audio plays, because the system has to reacquire the digital signal.
Presets
Note:As with any station you save, you cannot access the saved station if your vehicle is outside the station’s reception area.
HD Radio Reception and Station Troubleshooting
Potential reception issues
If you are listening to a multicast station and you are on the fringe of the reception area, the stationmay mute due to weak signal strength.Reception area
If you are listening to HD1, the system changes back to the analog broadcast until the digitalbroadcast is available again. However, if you are listening to any of the possible HD2-HD7 multicastchannels, the station mutes and stays muted unless it is able to connect to the digital signal again.
When the system first receives a station (aside from HD2-HD7 multicast stations), it first plays thestation in the analog version. Once the receiver verifies the station is an HD Radio station, it shiftsto the digital version. Depending on the station quality, you may hear a slight sound change whenthe station changes from analog to digital. Blending is the shift from analog to digital sound ordigital back to analog sound.
Station blending
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In order to provide the best possibleexperience, use the contact form to reportany station issues found while listening to astation broadcasting with HD Radio
technology. Independent entities own andoperate each station. These stations areresponsible for ensuring all audio streamsand data fields are accurate.
Potential station issues
ActionCauseIssues
No action required. This is a broadcast issue.This is poor time alignment by the radio broad-caster.Echo, stutter, skip or repeat in audio.Increase or decrease in audiovolume.
No action required. The reception issue may clearup as you continue to drive.The radio is shifting between analog and digitalaudio.Sound fading or blending in and out.
No action required. This is normal behavior. Waituntil the audio is available.The digital multicast is not available until the HDRadio broadcast is decoded. Once decoded, theaudio is available.
There is an audio mute delay whenselecting HD2 or HD3, multicastpreset or Direct Tune.
No action required. The station is not available inyour current location.The previously stored multicast preset or directtune is not available in your current reception area.Cannot access HD2 or HD3 multicastchannel when recalling a preset orfrom a direct tune.
Fill out the station issue form.1Data service issue by the radio broadcaster.Text information does not matchcurrently playing audio.
Fill out the station issue form. 1Data service issue by the radio broadcaster.There is no text information shownfor currently selected frequency.
1 You can find the form here:
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Item
Immediately end aphone call. You canalso press the buttonon the steeringwheel.
End Call
Press this to accessthe phone keypad.Keypad
Item
MuteYou can switch themicrophone off sothe caller does nothear you.
Transfer the call tothe cell phone orback to SYNC 3.
Privacy
Text Messaging
Note:Downloading and sending textmessages using Bluetooth are cellphone-dependent features.
Note:Certain features in text messaging arespeed-dependent and not available whenyour vehicle is traveling at speeds over3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displays a pop-up with the sender name and ID, if supported byyour cell phone. You can select:
Action and DescriptionMenu Item
Have SYNC 3 read the message to you.Hear It
View the text on the touchscreen.View
To call the sender.Call
You can select from 15 preset messages. Press the message that you would like to use and confirmto send the message. SYNC 3 confirms when the message is sent successfully.Reply
To exit the screen.Close
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To return to SYNC 3, select the speedometericon in the Android Auto menu bar at thebottom of the touchscreen, and then touchthe option to return to SYNC.
Note:Contact Google for Android Autosupport.
NAVIGATION
Your navigation system is comprised of twomain features, destination mode and mapmode.
Map Mode
Map mode shows advanced viewingcomprised of 2D city maps, 3D landmarksand 3D city models (when available). 2D citymaps show detailed outlines of buildings,visible land use, landscape features, anddetailed railroad infrastructure for the mostessential cities around the globe.
3D landmarks appear as clear, visible objectsthat are typically recognizable and have acertain tourism value.
3D city models are complete 3D models ofentire city areas including navigable roads,parks, rivers and rendered buildings. 3Dlandmarks and city models appear in 3D mapmode only. Coverage of these varies andimproves with updated map releases.
Select the zoom in icon to see acloser view of the map.
Select the zoom out icon to see afarther away view of the map.
You can adjust the view in preset increments.You can also pinch to zoom in or out of themap.
The information bar tells you the names ofstreets, cities or landmarks as you hover overthem with the crosshair curser.
You can change your view of the map bytapping on the location indicator icon on theright hand side of the screen. You canchoose from the following options:
Heading up (2D map) This alwaysshows the direction of forwardtravel to be upward on the screen.This view is available for mapscales up to 3 mi (5 km).
North up (2D map) always showsthe northern direction to beupward on the screen.
3D map mode provides anelevated perspective of the map.Adjust this viewing angle androtate the map 180 degrees bytouching the map twice, and then draggingyour finger along the shaded bar with arrowsat the bottom of the map.
Re-center the map by pressing thisicon whenever you scroll the mapaway from your vehicle’s currentlocation.
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Action and DescriptionMenu Item
Select to choose from a listing of weather locations.Area
Touch this button to view scores and schedules from a variety of sports. You can also save up to10 favorite teams for easier access. The score automatically refreshes when a game is in progress.Sports Info
Touch this button to view ski conditions for a specific area.Ski Conditions
SETTINGS
Under this menu, you can access and adjustthe settings for many of the system features.To access additional settings, swipe thescreen left or right.
Sound
Pressing this button allows you to adjust thefollowing:
Sound Settings
Returns Treble, Midrange, and Bass sound settings to factory levels.Reset All
Adjusts the high frequency level.Treble
Adjusts the middle frequency level.Midrange
Adjusts the low frequency level.Bass
Adjusts the sound ratio from side to side or front to back.Balance / Fade
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