ecu LINCOLN MKZ 2019 Service Manual

To connect your system to Wi-Fi, select:
Menu Item
Settings
Wi-Fi
You can then select your Wi-Fi network. You may haveto enter the security code ifthe network is secured. Thesystem confirms when it hasconnected to the network.
Available Wi-Fi Networks
You must also give the system permissionto update automatically. Upon vehicledelivery, the System asks you if you wouldlike to use the automatic update feature. Ifyou agree to automatic updates, you canpress OK to confirm. If this selection doesnot appear upon vehicle delivery you canaccess it through the General Settings. SeeSettings (page 461). You can also perform amaster reset. See SYNC™ 3 Troubleshooting(page 481).
If you would like to switch this feature onlater, select:
Menu Item
Settings
General
From this menu, you canenable automatic updates.If you have not done soalready, the system promptsyou to set up a Wi-Ficonnection when youenable this feature.
AutomaticSystemUpdates
When Wi-Fi and automatic updates areenabled, your system checks for softwareupdates periodically. If a new version isavailable, it downloads at that time. Softwaredownloads can take place for up to 30minutes after you have switched your vehicleoff. The updates do not interrupt the normaluse of your SYNC 3 system. If a downloaddoes not complete for any reason, the
download continues where it left off at thenext Wi-Fi connected opportunity. Uponactivation of an update, a banner displayson the touchscreen indicating the systemupdate. Select the icon to see more detail.This icon displays for two ignition cycles.
To switch this feature off:
Menu Item
Settings
General
In this menu selection, youcan change the selection forautomatic updates to OFF.
AutomaticSystemUpdates
Customer Assistance
The SYNC support team is available to helpyou with any questions you are not able toanswer on your own.
Monday-Saturday, 8:30am-8:00pm EST.
United States: 1-800-521-4140.
Canada: 1-800-387-9333.
Mexico: 01-800-719-8466.
408
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Menu item
Bluetooth Stereo
If you have SYNC 3 compatible apps on your connected smart phone, they display here as individual source selections.Apps
1 This feature may not be available in all markets and requires an active subscription.
AM/FM Radio
Tuning a Station
You can use the tune or seek controls on theradio bezel to select a station.
To tune a station using the touchscreen,select:
Menu item
Direct Tune
A pop up appears, allowing you to type inthe frequency of a station. You can only entera valid station for the source you arecurrently listening to.
You can press the backspace button todelete the previously entered number.
Once you have entered the station's callnumbers, you can select:
Action and descriptionMenu item
Press to beginplaying the stationyou have entered.
Enter
Press to exit withoutchanging the station.Cancel
Presets
To set a new preset, tune to the station andthen press and hold one of the memorypreset buttons. The audio mutes briefly whilethe system saves the station and thenreturns.
There are two preset banks available for AMand three banks for FM. To access additionalpresets, tap the preset button. The indicatoron the preset button shows which bank ofpresets you are currently viewing.
SiriusXM® Satellite Radio (If Activated)
Note: This feature may not be available inall markets and requires an activesubscription.
424
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3E234451

Action and descriptionMenu item
Replay audio on the current channel. You can replay approximately 45 minutes of audio as long asyou remain tuned to the current station. Changing stations erases the previous audio.Replay
When you are in replay mode, you are not able to select a differentpreset until you return to live audio. Pressing this button returns youto the live broadcast.
Live
Save the current song, artist, or team as a favorite. The system alerts you when it plays again onany channel.ALERT
Selecting this button allows you to enable and edit alerts. See Settings (page 461).
Memory Presets
To set a preset, tune to the station then pressand hold one of the memory preset buttons.The audio mutes briefly while the systemsaves the station and returns once thestation is stored.
There are three preset banks available forSiriusXM. To access additional presets, tapthe preset button. The indicator on the presetbutton shows which bank of presets you arecurrently viewing.
Satellite Radio Electronic Serial Number(ESN)
You need your ESN to activate, modify ortrack your satellite radio account. SeeSettings (page 461).
426
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

The screen lists contacts in the phone book.Select the contact that you want to set asemergency contact. You can set EmergencyContact 2 by same process. You can set twoEmergency Contacts in total.
Note:After SYNC3 tries to place anemergency call, the Emergency Contactbutton displays on the touch screen. Youneed to press the button to call the contactthrough your Bluetooth phone.
Note:If the vehicle is equipped withnavigation, a map with your current streetinformation displays on the screen when 911Assist is in process.
Radio
This button is available if a Radio source suchas AM or FM is the active media source.Pressing the button allows you to access thefollowing features:
Action and DescriptionMenu Item
Activation of this feature allows you to listen to HD radio broadcasts.FM HD Radio
AM HD Radio
(Dependent on currentradio source, If Available)
This feature is available when FM Radio is your active media source. Activate this feature to have the systemdisplay radio text.Radio Text
RefreshAutoset Presets (AST)
Selecting this option stores the six strongest stations in your current location to the last preset bank of thecurrently tuned source.
470
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Action and DescriptionMenu Item
Enable this option to connect to Wi-Fi for SYNC 3 vehicle software updates.Wi-Fi
This provides you with a list of available Wi-Fi networks within range.Available Networks
Clicking on a network from the list allows you to connect or disconnect from that network. The system mayrequire a security code to connect.
When you click the information button next to a network, more information about the network displays suchas the signal strength, connection status and security type.
The system alerts you when your vehicle is parked and a Wi-Fi network is within range if SYNC is not alreadyconnected.Wi-Fi Available Notifications
Vehicle Hotspot
You can access the following:
Action and DescriptionMenu Item
Allows you to turn the hotspot on and off.Wi-Fi Hotspot On/Off
Allows you to view and edit hotspot settings such as the SSID and password.Settings
Allows you to view your vehicle's hotspot plan and data usage.Data Usage
Allows you to manage devices connected to your hotspot.Manage Devices
477
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Note:The Vehicle Wi-Fi Hotspot (VehicleHotspot) may be operational while ignitionis On and may remain operational while theignition is Off.
Note:Vehicle Hotspot services are providedby the vehicle network carrier, subject toyour vehicle network carrier agreement,coverage and availability.
Note:It is the account owner’s responsibilityto remove the vehicle from the vehiclenetwork carrier account when ownership ofthe vehicle is transferred. If the owner wouldlike to remove the vehicle from the accountfor any reason, please contact your vehiclenetwork carrier for more information.
Note:Data, such as the Vehicle IdentificationNumber (VIN), SIM Card ID, and data planusage, is shared between us and the vehiclenetwork carrier to provide the VehicleHotspot service in accordance with yourvehicle network carrier agreement, coverageand availability, and may be used to enablea seamless transition from an old to newembedded modem and to confirm anyupdates are successfully delivered.
Note:For your convenience data usage maybe available for monitoring under Settingsbut may not reflect actual or current usage.The vehicle network carrier is responsiblefor providing information about your account.Please contact the vehicle network carrierfor more information.
Note:We may need to update operatingsystem software on your vehicle, includingsecurity updates and bug fixes, to keepconnected services current, like VehicleHotspot, without prior notice to you.
Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.This sets the color to the highest intensity.
You can drag the colors up and down toincrease or decrease the intensity.
To switch ambient lighting off, press theactive color once or drag the active color allthe way down to zero intensity.
Vehicle
Note:Your vehicle may not have all of thesefeatures.
You can select the following features toupdate their settings.
Door Keypad Code
Select this button to add or erase a personaldoor keypad code. To add or erase apersonal code, you first need to enter thefive-digit factory set code. You can find thiscode on the owner's wallet card in the glovebox or from your authorized dealer.
478
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Menu Item
Enable this option to remove additional voice prompts and confirmations.Advanced Mode
Enable this option to have the system confirm a contact's name with you beforemaking a call.Phone Confirmation
Enable this option to have the system display a list of available voice commandswhen you press the voice.Voice Command List
Valet Mode
Valet mode allows you to lock the system.No information is accessible until the systemis unlocked with the correct PIN.
When you select valet mode, a pop upappears informing you that a four digit codemust be entered to enable and disable valetmode. You can use any PIN you chose butyou must use the same PIN to disable valetmode. The system asks you to input thecode.
Note:If the system is locked and you cannotremember the PIN, please contact theCustomer Relationship Center.
For LincolnUnited States: 1-800-521-4140Canada: 1-800-387-9333
LincolnFord
United States: 1-800-521-4140United States andCanada: 1-800-392-3673Canada: 1-800-387-9333
To enable valet mode, enter your chosenPIN. The system then asks to confirm yourPIN by reentering it. The system then locks.
To unlock the system, enter the same pinnumber. The system reconnects to yourphone and all of your options are availableagain.
SYNC™ 3 TROUBLESHOOTING
Your SYNC 3 system is easy to use.However, should questions arise, pleaserefer to the tables below.
To check your cell phone's compatibility,refer to the regional Ford or Lincoln website.
481
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Cell phone issues
Possible solutionPossible causeIssue
Make sure you allow SYNC 3 to retrieve contacts from your phone.Refer to your cell manual.
Limitations on your cell phone's capab-ility.
The system says "Phone-book downloaded" but mySYNC 3 phonebook isempty or is missingcontacts.
If the missing contacts are stored on your SIM card, move them toyour cell phone's memory.
You must switch on your cell phone and the automatic phonebookdownload feature on SYNC 3.
Check your cell phone's compatibility.This is a cell phone-dependent feature.
I am having troubleconnecting my cell phoneto SYNC 3.
Try switching your cell phone off, resetting it or removing the battery,then try again.
Possible cell phone malfunction.
Try deleting your device from SYNC 3 and deleting SYNC from yourdevice, then trying again.
Always check the security and auto accept prompt settings relativeto the SYNC 3 Bluetooth connection on your cell phone.
Update your cell phone's firmware.
Switch the auto download setting off.
Check your cell phone's compatibility.This is a cell phone-dependent feature.Text messaging is notworking on SYNC 3.Try switching your cell phone off, resetting it or removing the battery,then try again.Possible cell phone malfunction.
483
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Cell phone issues
Possible solutionPossible causeIssue
Text messages from WhatsApp and Facebook Messenger are notsupported.
Your cell phone must support downloading text messages throughBluetooth to receive incoming text messages.This is a cell phone-dependent feature.
Audible text messages donot work on my cell phone.Because each cell phone is different, refer to your device's manualfor the specific cell phone you are pairing. In fact, there can bedifferences between cell phones due to brand, model, service providerand software version.
This is a cell phone limitation.
USB and Bluetooth Stereo issues
Possible solutionPossible causeIssue
Disconnect the device from SYNC 3. Try switching your device off,resetting it or removing the battery, then reconnect it to SYNC 3.
Possible device malfunction.I am having troubleconnecting my device.
Make sure you are using the manufacturer's cable.
Make sure to correctly insert the USB cable into the device and yourvehicle's USB port.
Make sure that the device does not have an auto-install program oractive security settings.
485
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

For a complete listing of the accessories thatare available for your vehicle, please contactyour authorized dealer or visit our onlinestore at:
Web Address (United States)
www.Accessories.Lincoln.com
Web Address (Canada)
www.LincolnCanada.com
Lincoln Motor Company will repair or replaceany properly authorized dealer-installedLincoln Original Accessory found to bedefective in factory-supplied materials orworkmanship during the warranty period, aswell as any component damaged by thedefective accessories.
Lincoln Motor Company will warrant yourLincoln accessory through the warranty thatprovides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for details anda copy of the warranty.
Exterior Style
•Bumper protectors.
•Side-window deflectors*.
Interior Style
•Floor liners.
•Premium carpeted floor mats.
Lifestyle
•Ash cup (smoker's packages).
•Cargo area protector.
•Cargo net.
•Cargo organizer.
•Sun shade.
•Tablet cradle*.
Peace of Mind
•Car covers*.
•First aid kit.
•Remote start.
•Roadside assistance kit*.
•Vehicle security system.
•Wheel locks.
*Lincoln Licensed Accessory. The accessorymanufacturer designs, develops andtherefore warrants Lincoln LicensedAccessories, and does not design or testthese accessories to Lincoln Motor Companyengineering requirements. Contact anauthorized Lincoln dealer for themanufacturer's limited warranty details andrequest a copy of the Lincoln LicensedAccessories product limited warranty fromthe accessory manufacturer.
499
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Accessories