LINCOLN MKZ HYBRID 2013 User Guide

Heated windshield
Interior luggage
compartment release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle
are capable of collecting and storing
diagnostic information about your
vehicle. This potentially includes
information about the performance
or status of various systems and
modules in the vehicle, such as engine,
throttle, steering or brake systems. In
order to properly diagnose and service
your vehicle, Ford Motor Company,
Ford of Canada, and service and repair
facilities may access or share among
them vehicle diagnostic information
received through a direct connection
to your vehicle when diagnosing or
servicing your vehicle. Additionally,
when your vehicle is in for service or
repair, Ford Motor Company, Ford of
Canada, and service and repair
facilities may access or share among
them data for vehicle improvement
purposes. For U.S. only (if equipped),
if you choose to use the SYNC Vehicle
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MKZ (CC9) IntroductionE91392 E161353 E139213 E167012

Health Report, you consent that
certain diagnostic information may
also be accessed electronically by
Ford Motor Company and Ford
authorized service facilities, and that
the diagnostic information may be
used for any purpose. See MyLincoln
Touch
™ (page 343).
Event Data Recording
This vehicle is equipped with an
event data recorder. The main
purpose of an event data recorder
is to record, in certain crash or near
crash-like situations, such as an
airbag deployment or hitting a
road obstacle; this data will assist
in understanding how a vehicle ’s
systems performed. The event
data recorder is designed to record
data related to vehicle dynamics
and safety systems for a short
period of time, typically 30
seconds or less.
The event data recorder in this
vehicle is designed to record such
data as:
• How various systems in your
vehicle were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator
and/or the brake pedal; and
• How fast the vehicle was
travelling; and
• Where the driver was
positioning the steering wheel. This data can help provide a better
understanding of the
circumstances in which crashes
and injuries occur.
Note:
Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no
data is recorded by the event data
recorder under normal driving
conditions and no personal data or
information (e.g., name, gender, age,
and crash location) is recorded (see
limitations regarding 911 Assist and
Traffic, directions and Information
privacy below). However, parties,
such as law enforcement, could
combine the event data recorder
data with the type of personally
identifying data routinely acquired
during a crash investigation.
To read data recorded by an event
data recorder, special equipment
is required, and access to the
vehicle or the event data recorder
is needed. In addition to the
vehicle manufacturer, other
parties, such as law enforcement,
that have such special equipment,
can read the information if they
have access to the vehicle or the
event data recorder. Ford Motor
Company and Ford of Canada do
not access event data recorder
information without obtaining
consent, unless pursuant to court
order or where required by law
enforcement, other government
10
MKZ (CC9) Introduction

authorities or other third parties
acting with lawful authority. Other
parties may seek to access the
information independently of Ford
Motor Company and Ford of
Canada.
Note:
Including to the extent that
any law pertaining to Event Data
Recorders applies to SYNC or its
features, please note the following:
Once 911 Assist (if equipped) is
enabled (set ON), 911 Assist may,
through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in
a crash involving the deployment of
an airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911
Assist may also be capable of being
used to electronically or verbally
provide to 911 operators the vehicle
location (such as latitude and
longitude), and/or other details
about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate
emergency services. If you do not
want to disclose this information, do
not activate the 911 Assist feature.
See MyLincoln Touch ™ (page 343).
Additionally, when you connect to
Traffic, Directions and Information
(if equipped, U.S. only), the service
uses GPS technology and
advanced vehicle sensors to
collect the vehicle ’s current
location, travel direction, and
speed (“ vehicle travel
information ”), only to help provide you with the directions, traffic
reports, or business searches that
you request. If you do not want
Ford or its vendors to receive this
information, do not activate the
service. Ford Motor Company and
the vendors it uses to provide you
with this information do not store
your vehicle travel information.
For more information, see Traffic,
Directions and Information, Terms
and Conditions.
See
MyLincoln
Touch ™ (page 343).
CALIFORNIA PROPOSITION
65 WARNING
Some constituents of engine
exhaust, certain vehicle
components, certain fluids contained
in vehicles and certain products of
component wear contain or emit
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle
such as airbag modules, safety belt
pretensioners and remote control
batteries may contain perchlorate
material. Special handling may apply
for service or vehicle end of life
disposal. For more information visit:
11
MKZ (CC9) Introduction

Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN CREDIT
Lincoln Automotive Financial Services
offers a full range of financing and
lease plans to help you acquire your
vehicle. If you have financed or leased
your vehicle through Lincoln
Automotive Financial Services, thank
you for your business.
For your convenience we offer a
number of ways to contact us, as well
as help manage your account.
Phone: 1-888-498-8801
For more information regarding
Lincoln Automotive Financial Services,
as well as access Account Manager,
please go to www.LincolnAFS.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the
highest standards using quality parts.
We recommend that you demand the
use of genuine Ford and Motorcraft
parts whenever your vehicle requires
scheduled maintenance or repair. You
can clearly identify genuine Ford and
Motorcraft parts by looking for the
Ford, FoMoCo or Motorcraft branding
on the parts or their packaging. Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make
sure that your vehicle provides years
of service is to have it maintained in
line with our recommendations using
parts that conform to the
specifications detailed in this Owner
’s
Manual. Genuine Ford and Motorcraft
parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision
parts meet our stringent requirements
for fit, finish, structural integrity,
corrosion protection and dent
resistance. During vehicle
development we validate these parts
deliver the intended level of protection
as a whole system. A great way to
know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement
Parts
Genuine Ford and Motorcraft
replacement parts are the only
replacement parts that benefit from
a Ford Warranty. Damage caused to
your vehicle as a result of the failure
of non-Ford parts may not be covered
by the Ford Warranty. For additional
information, refer to the terms and
conditions of the Ford Warranty.
12
MKZ (CC9) Introduction

SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by
your vehicle
’s New Vehicle Limited
Warranty, refer to the Warranty
Manual that is provided to you along
with your Owner ’s Manual.
Special Instructions
For your added safety, your vehicle is
fitted with sophisticated electronic
controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System
(page 42). Front seat mounted rear-facing
child or infant seats should
NEVER
be placed in front of an active
passenger airbag. MOBILE
COMMUNICATIONS
EQUIPMENT
Using mobile communications
equipment is becoming increasingly
important in the conduct of business
and personal affairs. However, you
must not compromise your own or
others’
safety when using such
equipment. Mobile communications
can enhance personal safety and
security when appropriately used, particularly in emergency situations.
Safety must be paramount when
using mobile communications
equipment to avoid negating these
benefits. Mobile communication
equipment includes, but is not limited
to, cellular phones, pagers, portable
email devices, text messaging devices
and portable two-way radios.
WARNING
Driving while distracted can
result in loss of vehicle control,
crash and injury. We strongly
recommend that you use extreme
caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe
operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving. EXPORT UNIQUE OPTIONS
For your particular global region, your
vehicle may be equipped with
features and options that are different
from the features and options that are
described in this Owner
’s Manual. A
market unique supplement may be
supplied that complements this book.
By referring to the market unique
supplement, if provided, you can
properly identify those features,
recommendations and specifications
that are unique to your vehicle. This
Owner ’s Manual is written primarily
13
MKZ (CC9) Introduction

for the U.S. and Canadian Markets.
Features or equipment listed as
standard may be different on units
built for Export.
Refer to this
Owner ’s Manual for all other
required information and
warnings.
14
MKZ (CC9) Introduction

GENERAL INFORMATION
See the following sections for
directions on how to properly use
safety restraints for children.
WARNINGS
Always make sure your child is
secured properly in a device that
is appropriate for their height, age and
weight. Child safety restraints must
be bought separately from your
vehicle. Failure to follow these
instructions and guidelines may result
in an increased risk of serious injury or
death to your child. All children are shaped
differently. The
recommendations for safety restraints
are based on probable child height,
age and weight thresholds from
National Highway Traffic Safety
Administration and other safety
organizations, or are the minimum
requirements of law. Ford
recommends checking with a NHTSA WARNINGS
Certified Child Passenger Safety
Technician (CPST) and consult your
pediatrician to make sure your child
seat is appropriate for your child, and
is compatible with and properly
installed in your vehicle. To locate a
child seat fitting station and CPST,
contact the NHTSA toll free at
1-888-327-4236 or go to
http://www.nhtsa.dot.gov. In Canada,
check with your local St. John
Ambulance office for referral to a
CPST or for further information,
contact your provincial ministry of
transportation, locate your local St.
John Ambulance office by searching
for St. John Ambulance on the
internet, or Transport Canada at
1-800-333-0371
(http://www.tc.gc.ca). Failure to
properly restrain children in safety
seats made especially for their height,
age, and weight may result in an
increased risk of serious injury or death
to your child. 15
MKZ (CC9) Child Safety

Recommendations for Safety Restraints for Children
Recommended restraint
type
Child size, height, weight, or age
Child
Use a child safety seat(sometimes called an
infant carrier, convertible seat, or toddler seat).
Children weighing 40 lb (18 kg) or
less (generally age four or younger).
Infants or
toddlers
Use a belt-positioningbooster seat.
Children who have outgrown or no
longer properly fit in a child safety
seat (generally children who are less than 4 ft. 9 in. (1.45 m) tall, are
greater than age four and less than age 12, and between 40 lb (18 kg)
and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer).
Small chil-
dren
Use a vehicle safety belthaving the lap belt snug
and low across the hips, shoulder belt centered
across the shoulder and chest, and seat back upright.
Children who have outgrown or no
longer properly fit in a belt-posi-
tioning booster seat (generally chil- dren who are at least 4 ft. 9 in. (1.45
m) tall or greater than 80 lb (36 kg)
or 100 lb (45 kg) if recommended by child restraint manufacturer).
Larger chil-
dren
16
MKZ (CC9) Child Safety

•
You are required by law to properly
use safety seats for infants and
toddlers in the United States and
Canada.
• Many states and provinces require
that small children use approved
booster seats until they reach age
eight, a height of 4 feet 9 inches
(1.45 meters) tall, or 80 pounds
(36 kilograms). Check your local
and state or provincial laws for
specific requirements about the
safety of children in your vehicle.
• When possible, always properly
restrain children 12 years of age
and under in a rear seating position
of your vehicle. Accident statistics
suggest that children are safer
when properly restrained in the
rear seating positions than in a
front seating position. See Front
Passenger Sensing System
(page
45).
CHILD SEAT POSITIONING WARNINGS
Airbags can kill or injure a child
in a child seat. Never place a
rear-facing child seat in front of an
active airbag. If you must use a
forward-facing child seat in the front
seat, move the vehicle seat upon
which the child seat is installed all the
way back. When possible, all children
age 12 and under should be properly
restrained in a rear seating position. If
all children cannot be seated and
restrained properly in a rear seating
position, properly restrain the largest
child in the front seat. WARNINGS
Always carefully follow the
instructions and warnings
provided by the manufacturer of any
child restraint to determine if the
restraint device is appropriate for your
child's size, height, weight, or age.
Follow the child restraint
manufacturer's instructions and
warnings provided for installation and
use in conjunction with the
instructions and warnings provided by
your vehicle manufacturer. A safety
seat that is improperly installed or
utilized, is inappropriate for your
child's height, age, or weight or does
not properly fit the child may increase
the risk of serious injury or death. Never let a passenger hold a
child on his or her lap while your
vehicle is moving. The passenger
cannot protect the child from injury in
a crash, which may result in serious
injury or death. Never use pillows, books, or
towels to boost a child. They can
slide around and increase the
likelihood of injury or death in a crash. Always restrain an unoccupied
child seat or booster seat. These
objects may become projectiles in a
crash or sudden stop, which may
increase the risk of serious injury. Never place, or allow a child to
place, the shoulder belt under a
child's arm or behind the back
because it reduces the protection for
the upper part of the body and may
increase the risk of injury or death in a
crash.
17
MKZ (CC9) Child Safety

WARNINGS
To avoid risk of injury, do not
leave children or pets WARNINGS
unattended in your vehicle. Use any attachment method as indicated below by X
Combined
child and seat
weight
Restraint
Type Safety
belt only
Safety
belt and LATCH(lower
anchors and top tether
anchor)
Safety
belt and
top tether anchor
LATCH
(lower
anchors only)
LATCH
(lower
anchors and top tether
anchor)
X
X
Up to 65
lb (29 kg)
Rear
facing
child seat
X
Over 65
lb (29 kg)
Rear
facing
child seat
X
X
X
Up to 65
lb (29 kg)
Forward
facing
child seat
X
X
Over 65
lb (29 kg)
Forward
facing
child seat
Note: The child seat must rest tightly
against the vehicle seat upon which it
is installed. It may be necessary to lift
or remove the head restraint. See
Seats (page 143). BOOSTER SEATS WARNING
Never place, or allow a child to
place, the shoulder belt under a
child's arm or behind the back
because it reduces the protection for
the upper part of the body and may
increase the risk of injury or death in a
collision. 18
MKZ (CC9) Child Safety