air condition LINCOLN MKZ HYBRID 2014 Owners Manual

Repairing Minor Paint Damage.............272
Cleaning the Alloy Wheels....................272
Vehicle Storage........................................273
Wheels and Tires
Temporary Mobility Kit
............................276
Tire Care
....................................................282
Using Snow Chains
.................................296
Tire Pressure Monitoring System........296
Technical Specifications
..........................301
Capacities and Specifications
Engine Specifications
.............................302
Motorcraft Parts
........................................303
Vehicle Identification Number..............304
Vehicle Certification Label
....................305
Transmission Code Designation..........305
Technical Specifications
.........................306
Audio System
General Information
................................309
Audio unit - Vehicles With: Premium AM/FM/CD..............................................310
Media Hub...................................................311
MyLincoln Touch ™
General Information
.................................313
Settings.......................................................323
Entertainment............................................334
Phone..........................................................355
Electric Vehicle Information
...................361
Information................................................365
Climate........................................................376
Navigation..................................................379 Accessories
Accessories...............................................389
Appendices
End User License Agreement
...............391
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP)......409
Scheduled Maintenance
General Maintenance Information
........412
Special Operating Conditions Scheduled Maintenance..........................................416
Normal Scheduled Maintenance
..........417
Scheduled Maintenance Record
.........420
5
MKZ (CC9) Table of Contents

Air conditioning system
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum
based
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten safety belt
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard warning flashers
Heated rear window
Heated windshield
8
MKZ (CC9) IntroductionE162384 E71340 E91392

information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used
for any purpose. See MyLincoln Touch
™
(page 313).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in
certain crash or near crash-like
situations, such as an airbag deployment
or hitting a road obstacle; this data will
assist in understanding how a vehicle ’s
systems performed. The event data
recorder is designed to record data
related to vehicle dynamics and safety
systems for a short period of time,
typically 30 seconds or less.
The event data recorder in this vehicle is
designed to record such data as:
• How various systems in your vehicle
were operating;
• Whether or not the driver and
passenger safety belts were
buckled/fastened;
• How far (if at all) the driver was
depressing the accelerator and/or the
brake pedal; and
• How fast the vehicle was traveling;
and
• Where the driver was positioning the
steering wheel.
This data can help provide a better
understanding of the circumstances in
which crashes and injuries occur. Note:
Event data recorder data is
recorded by your vehicle only if a
non-trivial crash situation occurs; no data
is recorded by the event data recorder
under normal driving conditions and no
personal data or information (e.g., name,
gender, age, and crash location) is
recorded (see limitations regarding 911
Assist and Traffic, directions and
Information privacy below). However,
parties, such as law enforcement, could
combine the event data recorder data
with the type of personally identifying
data routinely acquired during a crash
investigation.
To read data recorded by an event data
recorder, special equipment is required,
and access to the vehicle or the event
data recorder is needed. In addition to
the vehicle manufacturer, other parties,
such as law enforcement, that have such
special equipment, can read the
information if they have access to the
vehicle or the event data recorder. Ford
Motor Company and Ford of Canada do
not access event data recorder
information without obtaining consent,
unless pursuant to court order or where
required by law enforcement, other
government authorities or other third
parties acting with lawful authority. Other
parties may seek to access the
information independently of Ford Motor
Company and Ford of Canada.
10
MKZ (CC9) Introduction

Note:
Including to the extent that any
law pertaining to Event Data Recorders
applies to SYNC or its features, please
note the following: Once 911 Assist (if
equipped) is enabled (set ON), 911 Assist
may, through any paired and connected
cell phone, disclose to emergency
services that the vehicle has been in a
crash involving the deployment of an
airbag or, in certain vehicles, the
activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist
may also be capable of being used to
electronically or verbally provide to 911
operators the vehicle location (such as
latitude and longitude), and/or other
details about the vehicle or crash or
personal information about the
occupants to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose
this information, do not activate the 911
Assist feature. See MyLincoln Touch™
(page 313).
Additionally, when you connect to Traffic,
Directions and Information (if equipped,
U.S. only), the service uses GPS
technology and advanced vehicle
sensors to collect the vehicle ’s current
location, travel direction, and speed
(“vehicle travel information ”), only to help
provide you with the directions, traffic
reports, or business searches that you
request. If you do not want Ford or its
vendors to receive this information, do
not activate the service. Ford Motor
Company and the vendors it uses to
provide you with this information do not
store your vehicle travel information. For
more information, see Traffic, Directions
and Information, Terms and Conditions.
See
MyLincoln Touch ™ (page 313).CALIFORNIA PROPOSITION 65 WARNING
Some constituents of engine
exhaust, certain vehicle components,
certain fluids contained in vehicles and
certain products of component wear
contain or emit chemicals known to the
State of California to cause cancer and
birth defects or other reproductive harm. PERCHLORATE
Certain components in your vehicle such
as airbag modules, safety belt
pretensioners and remote control batteries
may contain perchlorate material. Special
handling may apply for service or vehicle
end of life disposal. For more information
visit:
Web Address
www.dtsc.ca.gov/hazardouswaste/ perchlorate
LINCOLN CREDIT
Lincoln Automotive Financial Services
offers a full range of financing and lease
plans to help you acquire your vehicle. If
you have financed or leased your vehicle
through Lincoln Automotive Financial
Services, thank you for your business.
For your convenience we offer a number
of ways to contact us, as well as help
manage your account.
Phone: 1-888-498-8801
11
MKZ (CC9) Introduction

For more information regarding Lincoln
Automotive Financial Services, as well as
access Account Manager, please go to
www.LincolnAFS.com.
REPLACEMENT PARTS
RECOMMENDATION
Your vehicle has been built to the highest
standards using quality parts. We
recommend that you demand the use of
genuine Ford and Motorcraft parts
whenever your vehicle requires scheduled
maintenance or repair. You can clearly
identify genuine Ford and Motorcraft parts
by looking for the Ford, FoMoCo or
Motorcraft branding on the parts or their
packaging.
Scheduled Maintenance and
Mechanical Repairs
One of the best ways for you to make sure
that your vehicle provides years of service
is to have it maintained in line with our
recommendations using parts that conform
to the specifications detailed in this
Owner’
s Manual. Genuine Ford and
Motorcraft parts meet or exceed these
specifications.
Collision Repairs
We hope that you never experience a
collision, but accidents do happen.
Genuine Ford replacement collision parts
meet our stringent requirements for fit,
finish, structural integrity, corrosion
protection and dent resistance. During vehicle development we validate these
parts deliver the intended level of
protection as a whole system. A great way
to know for sure you are getting this level
of protection is to use genuine Ford
replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement
parts are the only replacement parts that
benefit from a Ford Warranty. Damage
caused to your vehicle as a result of the
failure of non-Ford parts may not be
covered by the Ford Warranty. For
additional information, refer to the terms
and conditions of the Ford Warranty.
SPECIAL NOTICES
New Vehicle Limited Warranty
For a detailed description of what is
covered and what is not covered by your
vehicle
’s New Vehicle Limited Warranty,
refer to the Warranty Manual that is
provided to you along with your Owner’ s
Manual.
Special Instructions
For your added safety, your vehicle is fitted
with sophisticated electronic controls. WARNINGS
Failure to follow the specific
warnings and instructions could
result in personal injury. See
Supplementary Restraints System (page
39
).
12
MKZ (CC9) Introduction

If the booster seat slides on the vehicle
seat upon which it is being used, placing
a rubberized mesh sold as shelf or carpet
liner under the booster seat may improve
this condition. Do not introduce any item
thicker than this under the booster seat.
Check with the booster seat
manufacturer's instructions.
CHILD SEAT POSITIONING
WARNINGS
Airbags can kill or injure a child in a
child seat. Never place a rear-facing
child seat in front of an active airbag. If you
must use a forward-facing child seat in the
front seat, move the vehicle seat upon
which the child seat is installed all the way WARNINGS
back. When possible, all children age 12
and under should be properly restrained
in a rear seating position. If all children
cannot be seated and restrained properly
in a rear seating position, properly restrain
the largest child in the front seat. Always carefully follow the
instructions and warnings provided
by the manufacturer of any child restraint
to determine if the restraint device is
appropriate for your child's size, height,
weight, or age. Follow the child restraint
manufacturer's instructions and warnings
provided for installation and use in
conjunction with the instructions and
warnings provided by your vehicle
26
MKZ (CC9) Child SafetyE142596 E142597

The Personal Safety System provides an
improved overall level of frontal crash
protection to front seat occupants and is
designed to help further reduce the risk
of airbag-related injuries. The system is
able to analyze different occupant
conditions and crash severity before
activating the appropriate safety devices
to help better protect a range of occupants
in a variety of frontal crash situations.
Your vehicle's Personal Safety System
consists of:
•
Driver and passenger dual-stage
airbag supplemental restraints.
• Front outboard safety belts with
pretensioners, energy management
retractors (first row only), and safety
belt usage sensors.
• Driver’ s seat position sensor.
• Front passenger sensing system.
• Passenger airbag off and on indicator
lamp.
• Front crash severity sensors.
• Restraints control module with impact
and safing sensors.
• Restraint system warning light and
backup tone.
• The electrical wiring for the airbags,
crash sensor(s), safety belt
pretensioners, front safety belt usage
sensors, driver seat position sensor,
front passenger sensing system, and
indicator lights. How Does the Personal Safety
System Work?
The Personal Safety System can adapt the
deployment strategy of your vehicle
’s
safety devices according to crash severity
and occupant conditions. A collection of
crash and occupant sensors provides
information to the restraints control
module. During a crash, the restraints
control module may activate the safety
belt pretensioners and may activate either
one or both stages of the dual-stage
airbag supplemental restraints based on
crash severity and occupant conditions.
38
MKZ (CC9) Personal Safety System
™

Passenger airbag
Passenger airbag status
indicator
Occupant
Disabled
OFF: Lit
Empty
ON: Unlit Disabled
OFF: Lit
Child
ON: Unlit Enabled
OFF: Unlit
Adult
ON: Lit
Note: When the passenger airbag status
indicator OFF light is illuminated, the
passenger (seat mounted) side airbag may
be disabled to avoid the risk of airbag
deployment injuries.
After all occupants have adjusted their
seats and put on safety belts, it is very
important that they continue to sit properly.
A properly seated occupant sits upright,
leaning against the seat back, and
centered on the seat cushion, with their
feet comfortably extended on the floor.
Sitting improperly can increase the chance
of injury in a crash event. For example, if
an occupant slouches, lies down, turns
sideways, sits forward, leans forward or
sideways, or puts one or both feet up, the
chance of injury during a crash is greatly
increased.
The conditions listed above may cause
the weight of a properly seated occupant
to be incorrectly interpreted by the front
passenger sensing system. The person in
the front passenger seat may appear
heavier or lighter due to the conditions
described in the list above. To know if the front passenger
sensing system is operating
properly, See Crash Sensors
and Airbag Indicator (page 46).
Do not attempt to repair or service the
system. Take your vehicle immediately to
an authorized dealer.
If it is necessary to modify an advanced
front airbag system to accommodate a
person with disabilities, contact the Ford
Customer Relationship Center.
See
Getting the Services You Need (page 232).
SIDE AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the airbag
cover, on the side of the seatbacks (of the
front seats), or in front seat areas that may
come into contact with a deploying airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash.
43
MKZ (CC9) Supplementary Restraints System

DRIVER KNEE AIRBAG
A driver’
s and passenger’ s knee airbag is
located under or within the instrument
panel. During a crash, the restraints control
module may activate the driver’ s and
passenger’ s knee airbag (individually or
both) based on crash severity and
respective occupant conditions. Under
certain crash and occupant conditions, the
driver’ s and passenger’ s knee airbag may
deploy (individually or both) but the
corresponding front airbag may not
activate. As with front and side airbags, it
is important to be properly seated and
restrained to reduce the risk of death or
serious injury. Make sure the knee airbags are
operating properly. See Crash
Sensors and Airbag Indicator
(page
46).
SIDE CURTAIN AIRBAGS WARNINGS
Do not place objects or mount
equipment on or near the headliner
at the siderail that may come into contact
with a deploying side curtain airbag.
Failure to follow these instructions may
increase the risk of personal injury in the
event of a crash. Do not lean your head on the door.
The side curtain airbag could injure
you as it deploys from the headliner. WARNINGS
Do not attempt to service, repair, or
modify the side curtain airbags, its
fuses, the A, B, or C pillar trim, or the
headliner on a vehicle containing side
curtain airbags. Contact your authorized
dealer as soon as possible. All occupants of the vehicle
including the driver should always
wear their safety belts even when an
airbag supplemental restraint system and
side curtain airbag is provided. To reduce risk of injury, do not
obstruct or place objects in the
deployment path of the side curtain airbag. If the side curtain airbags have
deployed, the side curtain airbags
will not function again. The side curtain
airbags (including the A, B and C pillar trim
and headliner) must be inspected and
serviced by an authorized dealer. If the
side curtain airbag is not replaced, the
unrepaired area will increase the risk of
injury in a crash. The side curtain airbags will deploy during
significant side crashes. The side curtain
airbags are mounted to the roof side-rail
sheet metal, behind the headliner, above
each row of seats. In certain sideways
crashes, the side curtain airbag on the
impacted side of the vehicle will be
activated. The side curtain airbags are
designed to inflate between the side
window area and occupants to further
enhance protection provided in side
impact crashes.
The system consists of the following:
45
MKZ (CC9) Supplementary Restraints System

•
The readiness light will either flash or
stay lit.
• A series of five beeps will be heard.
The tone pattern will repeat
periodically until the problem, the light
or both are repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to
deploy a safety device.
The fact that the safety belt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, belt usage)
were not appropriate to activate these
safety devices.
• The design of the front airbags is to
activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
• The safety belt pretensioners and
optional rear inflatable safety belts are
designed to activate in frontal,
near-frontal and side crashes. •
The knee airbag(s) may deploy based
on crash severity and occupant
conditions.
• The design of the side airbags and
side curtain airbags is to inflate in
certain side impact crashes. Side
airbags and side curtain airbags may
activate in other types of crashes if the
vehicle experiences sufficient
sideways motion or deformation.
AIRBAG DISPOSAL
Contact your authorized dealer as soon
as possible. Airbags must be disposed of
by qualified personnel.
47
MKZ (CC9) Supplementary Restraints System