open hood LINCOLN MKZ HYBRID 2014 Owners Manual

Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
4
MKZ (CC9) Table of Contents

2. Insert a coin into the slot and twist to
separate the housing. 3. Remove the batteries.
4. Install new batteries with the + facing
each other.
Note: Make sure to replace the label
between the two batteries.
5. Reinstall the housing and cover.
Car Finder Press the button twice within
three seconds. The horn will
sound and the turn signals will
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding a Panic Alarm
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate. Remote Start WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well
ventilated. Note:
Do not use remote start if your
vehicle is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started.
See Climate
Control (page 124). A manual climate
control system will run at the setting it was
set to when you switched the vehicle off.
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system will not work if:
• the ignition is on
• the alarm system is triggered
• you disable the feature
• the hood is open
• the transmission is not in
P
• the vehicle battery voltage is too low
• the service engine soon light is on.
50
MKZ (CC9) Keys and Remote ControlsE153891 E138623 E138624 E138625

Press the button again within three
seconds to confirm that all the doors are
closed. The doors will lock again, the horn
will sound and the turn signals will
illuminate if all the doors and the luggage
compartment are closed.
Mislock
If any door or the luggage compartment
is open, or if the hood is open on vehicles
with an anti-theft alarm or remote start, the
horn will sound twice and the lamps will
not flash. You can enable or disable this
feature in the information display. See
General Information (page 97).
Opening the Luggage Compartment Press twice within three seconds
to open the luggage
compartment.
Make sure to close and latch the luggage
compartment before driving your vehicle.
An unlatched luggage compartment may
cause objects to fall out or block your
view.
Activating Intelligent Access
You must have the intelligent access key
within 3 feet (1 meter) of your vehicle.
At a Door
Pull an exterior door handle to unlock and
open the door. Make sure not to touch the
lock sensor on top of the handle. Touch the top of the door handle to lock
your vehicle. There will be a brief delay
before you can unlock your vehicle again.
Note:
Keep the door handle surface clean
to avoid issues with operation.
At the Luggage Compartment Press the exterior release button hidden
above the license plate.
Smart Unlocks
This feature helps to prevent you from
unintentionally locking your intelligent
access key inside your vehicle
’s passenger
compartment or rear cargo area.
59
MKZ (CC9) LocksE138630 E146044 E164806

Make sure that your vehicle is off before
beginning this procedure. Make sure that
you close all the doors before beginning
and that they remain closed throughout
the procedure. Perform all steps within 30
seconds of starting the sequence. Stop
and wait for at least one minute before
starting again if you perform any steps out
of sequence.
Read and understand the entire procedure
before you begin.
1. Remove the rubber covering (A) from
the cupholder. Place the first
programmed key in the backup slot (B)
at the bottom of the cupholder, then
press the push button ignition switch.
2. Wait five seconds and then press the push button ignition switch again.
3. Remove the intelligent access key.
4. Within 10 seconds, place a second programmed intelligent access key in
the backup slot. Press the push button
ignition switch.
5. Wait five seconds and then press the push button ignition switch again.
6. Remove the intelligent access key. 7. Place the unprogrammed intelligent
access key in the backup slot and
press the push button ignition switch.
Programming is now complete. Verify the
remote control functions operate and your
vehicle starts with the new intelligent
access key.
If programming was not successful, wait
10 seconds and repeat Steps 1 through 7.
If you are still unsuccessful, take your
vehicle to your authorized dealer.
ANTI-THEFT ALARM (IF EQUIPPED)
The system will warn you of an
unauthorized entry to your vehicle. It will
be triggered if any door, the luggage
compartment or the hood is opened
without using the key, remote control or
keyless entry keypad.
The direction indicators will flash and the
horn will sound if unauthorized entry is
attempted while the alarm is armed.
Take all remote controls to an authorized
dealer if there is any potential alarm
problem with your vehicle.
Arming the Alarm
The alarm is ready to arm when there is
not a key in the ignition. Electronically lock
the vehicle to arm the alarm.
Disarming the Alarm
Disarm the alarm by any of the following
actions:
68
MKZ (CC9) SecurityE155835

OPENING AND CLOSING THE
HOOD
1. To open the hood, go inside the
vehicle and pull the hood release
handle located under the instrument
panel.
2. Go to the front of the vehicle and find the secondary release lever, which is
located under the front of the hood,
near the Lincoln badge.
3. Release the hood latch by pushing the
secondary release lever to your left,
toward the passenger side of the
vehicle. 4.
Raise the hood. A gas strut will support
the hood.
5. To close the hood, lower the hood and
allow it to drop the last 8 to 11 inches
(20 to 30 centimeters).
Note: Make sure that the hood is closed
properly.
UNDER HOOD OVERVIEW - 2.0L
HYBRID WARNING
The inverter system controller
contains various high-voltage
components that can cause serious bodily
harm or death. The inverter system
controller is not serviceable and should
never be touched, probed, or tampered
with. Note:
Do not attempt to service any of the
high-voltage components or wiring. For
easier identification, the high-voltage
wiring insulation is color coated orange.
252
MKZ (CC9) MaintenanceE142457

2. Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.
Note:
Make sure that the wiper blade
locks into place. Lower the wiper arm and
blade back to the windshield. The wiper
arms will automatically return to their
normal position when the ignition is turned
on.
Replace wiper blades at least once per
year for optimum performance.
Poor wiper quality can be improved by
cleaning the wiper blades and the
windshield.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are
properly aimed at the assembly plant. If
your vehicle has been in an accident, the
alignment of your headlamps should be
checked by your authorized dealer. Headlamp Aiming Target 8 feet (2.4 meters)
A
Center height of lamp to ground
B
25 feet (7.6 meters)
C
Horizontal reference line
D
Vertical Aim Adjustment Procedure
1. Park the vehicle directly in front of a wall or screen on a level surface,
approximately 25 feet (7.6 meters)
away.
2. Measure the height of the headlamp bulb center from the ground and mark
an 8 foot (2.4 meter) horizontal
reference line on the vertical wall or
screen at this height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to illuminate the wall or screen and open
the hood.
263
MKZ (CC9) MaintenanceE142592

A
A/C
See: Climate Control......................................124
About This Manual........................................7 Protecting the Environment.............................7
ABS See: Brakes......................................................174
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes...........................................................175
Accessories...............................................389 Exterior style...................................................389
Interior style....................................................389
Lifestyle............................................................389
Peace of mind................................................389
Accessories See: Replacement Parts
Recommendation.........................................12
ACC See: Using Adaptive Cruise Control..........192
Active Park Assist.....................................184
Automatic Steering into Parking
Space............................................................185
Deactivating the Park Assist Feature........186
Troubleshooting the System.......................
186
Using Active Park Assist...............................184
Adaptive Headlamps.................................80
Adjusting the Headlamps......................263 Horizontal Aim Adjustment.........................264
Vertical Aim Adjustment..............................263
Adjusting the Steering Wheel.................70 Power Tilt and Telescope Steering
Column...........................................................70
AFS See: Adaptive Headlamps.............................80
Airbag Disposal
...........................................47
Air Conditioning See: Climate Control......................................124
Alarm See: Anti-Theft Alarm......................................68 Anti-Theft Alarm
..........................................68
Arming the Alarm.............................................68
Disarming the Alarm.......................................68
Appendices................................................391
Audible Warnings and Indicators...........95 Headlamps On Warning Chime...................
95
Key in Ignition Warning Chime.....................95
Keyless Warning Alert.....................................95
Parking Brake On Warning Chime..............96
Audio Control
...............................................71
Seek, Next or Previous....................................71
Audio System............................................309 General Information......................................309
Audio unit - Vehicles With: Premium AM/FM/CD...............................................310
Autolamps.....................................................77
Automatic Climate Control
.....................124
Automatic High Beam Control................79 Activating the System.....................................80
Manually Overriding the System.................
80
Automatic Transmission
..........................170
Brake-Shift Interlock Override.....................172
If Your Vehicle Gets Stuck In Mud or Snow..............................................................173
Push Button Shift Transmission..................
170
Automatic Transmission Fluid Check.......................................................259
Autowipers...................................................74
Auxiliary Power Points.............................144 110 Volt AC Power Point................................144
12 Volt DC Power Point.................................144
Locations...........................................................144
B
Blind Spot Information System.............205 Blind Spot Information System (BLIS®) with
Cross Traffic Alert.....................................205
Bonnet Lock See: Opening and Closing the Hood.......252
Booster Seats
..............................................24
Types of Booster Seats..................................25
431
MKZ (CC9) Index

HEV
See: Hybrid Electric Vehicle........................152
High Voltage Battery Cut-Off Switch........................................................169
High Voltage Battery................................167
General Information.......................................167
Hill Start Assist...........................................177 Using Hill Start Assist.....................................178
Hints on Controlling the Interior Climate......................................................125
Cooling the Interior Quickly.........................126
General Hints...................................................125
Heating the Interior Quickly........................126
Recommended Settings for Cooling ........126
Recommended Settings for Heating.........126
Side Window Defogging in Cold Weather........................................................126
Hints on Driving With Anti-Lock Brakes.......................................................175
Hood Lock See: Opening and Closing the Hood.......252
Hybrid Electric Vehicle............................152 ........................................................................\
.....152
I
In California (U.S. Only)
...........................233
Information Display Control.....................72 Cluster Display Control Features.................72
Information Displays..................................97 General Information.........................................97
Information................................................365 911 Assist..........................................................373
Alerts.................................................................372
Calendar...........................................................373
Sirius Travel Link............................................369
SYNC Services (If Equipped, United States
Only).............................................................366
Vehicle Health Report...................................375 Information Messages
.............................109
Active Park.......................................................109
Adaptive Cruise Control...............................
109
AdvanceTrac ™...................................................110
Airbag.................................................................110
Alarm..................................................................110
Automatic Engine Shutdown.........................
111
Battery and Charging System (12 volt)........111
Battery and Charging System (High Voltage)...........................................................111
Blind Spot Information and Cross Traffic Alert System.................................................112
Collision Warning System..............................112
Doors and Locks..............................................113
Driver Alert........................................................113
Fuel......................................................................113
Hill Start Assist..................................................114
Keys and Intelligent Access..........................114
Lane Keeping System.....................................115
Maintenance.....................................................116
MyKey.................................................................117
Park Aid..............................................................118
Park Brake.........................................................118
Power Steering.................................................119
Remote Start.....................................................119
Seats...................................................................119
Starting System ..............................................120
Tire Pressure Monitoring System
...............120
Traction Control...............................................121
Transmission.....................................................121
Installing Child Seats
..................................16
Child Seats..........................................................16
Using Lap and Shoulder Belts.......................16
Using Lower Anchors and Tethers for
CHildren (LATCH).........................................21
Using Tether Straps.........................................23
Instrument Cluster......................................89
Instrument Lighting Dimmer....................78
Interior Lamps
..............................................81
Front Interior Lamp..........................................82
Rear Interior Lamp...........................................82
435
MKZ (CC9) Index

N
Navigation..................................................379
cityseekr............................................................381
Map Mode.......................................................384
Navigation Map Updates.............................386
Navigation Voice Commands.....................386
Point of Interest (POI) Categories...............381
Quick-touch Buttons.....................................386
Setting a Destination....................................380
Setting Your Navigation Preferences.......382
Normal Scheduled Maintenance
..........417
O
Oil Change Indicator Reset
...................254
Oil Check See: Engine Oil Check.................................254
Opening and Closing the Hood...........252
Ordering Additional Owner's Literature.................................................237
Obtaining a French Owner’ s Manual........237
Overhead Console
...................................146
P
Parking Aid
.................................................182
Front Sensing System...................................183
Rear Sensing System.....................................182
Parking Aids
...............................................182
Passive Anti-Theft System........................67
SecuriLock.........................................................67
PATS See: Passive Anti-Theft System....................
67
Perchlorate
.....................................................11
Personal Safety System ™..........................38
How Does the Personal Safety System
Work?..............................................................38 Phone..........................................................355
Making Calls....................................................357
Pairing Subsequent Phones.......................356
Pairing Your Phone for the First
Time..............................................................356
Phone Menu Options....................................357
Phone Settings...............................................359
Phone Voice Commands.............................360
Receiving Calls...............................................357
Text Messaging..............................................358
Post-Crash Alert System.........................231 Spinout Detection...........................................231
Power Door Locks See: Locking and Unlocking.........................58
Power Seats
................................................131
Multi-Contour Front Seats With Active
Motion (If Equipped)..................................132
Power Lumbar.................................................132
Power Steering Fluid Check.................260
Power Windows..........................................83 Accessory Delay...............................................84
Bounce-Back.....................................................83
One-Touch Down.............................................83
One-Touch Up...................................................83
Window Lock.....................................................83
R
Rear Seat Armrest
.....................................137
Armrest pass-through....................................137
Rear Seats
...................................................135
Rear View Camera....................................188 Using the Rear View Camera System.......
188
Rear View Camera See: Rear View Camera................................188
Refueling......................................................161 Easy Fuel™ Capless Fuel System.................161
437
MKZ (CC9) Index

Starting and Stopping the Engine.........147
General Information.......................................147
Steering......................................................209 Electric Power Steering...............................209
Steering Wheel...........................................70
Storage Compartments...........................146
Sunroof See: Moonroof..................................................87
Sun Shades..................................................86
Sun Visors
....................................................86
Illuminated Vanity Mirror................................86
Supplementary Restraints System.........39 Principle of Operation.....................................39
Symbols Glossary
..........................................7
T
Technical Specifications See: Capacities and Specifications..........302
Temporary Mobility Kit
............................276
First Stage: Reinflating the Tire with Sealing
Compound and Air...................................278
General Information......................................277
Second Stage: Checking Tire Pressure......................................................280
Tips for Use of the Kit...................................277
What to do after the Tire has been Sealed..........................................................280
What to do when a Tire Is Punctured.......278
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).....................234
Tire Care
....................................................282
Glossary of Tire Terminology.....................284
Information About Uniform Tire Quality
Grading........................................................282
Information Contained on the Tire Sidewall.......................................................285
Temperature A B C........................................283
Traction AA A B C..........................................283
Treadwear........................................................283
Tire Inflation When Punctured See: Temporary Mobility Kit........................276 Tire Pressure Monitoring System........296
Changing Tires with a Tire Pressure
Monitoring System....................................
297
Understanding Your Tire Pressure Monitoring System ..................................
298
Tire Repair Kit See: Temporary Mobility Kit........................276
Tires See: Wheels and Tires.................................276
Towing a Trailer.........................................221
Towing the Vehicle on Four Wheels.....................................................222
Emergency Towing.......................................222
Recreational Towing.....................................222
Towing.........................................................221
Traction Control
.........................................179
Principle of Operation...................................179
Transmission Code Designation..........305
Transmission...............................................170
Transmission See: Transmission...........................................170
Transporting the Vehicle
.........................221
U
Under Hood Overview - 2.0L Hybrid......................................................252
Unique Driving Characteristics.............152
Universal Garage Door Opener............139 HomeLink Wireless Control System..........139
439
MKZ (CC9) Index