transmission LINCOLN MKZ HYBRID 2014 Owners Manual

Storage Compartments
Center Console.........................................146
Overhead Console...................................146
Starting and Stopping the Engine
General Information..................................147
Keyless Starting
.........................................147
Starting a Gasoline Engine
.....................148
Engine Block Heater................................150
Unique Driving Character- istics
Hybrid Electric Vehicle............................152
Fuel and Refueling
Safety Precautions
....................................158
Fuel Quality................................................159
Running Out of Fuel.................................159
Refueling......................................................161
Fuel Consumption
....................................163
Emission Control System........................164
High Voltage Battery
General Information..................................167
High Voltage Battery Cut-Off Switch......................................................169
Transmission
Automatic Transmission
..........................170
Brakes
General Information..................................174
Hints on Driving With Anti-Lock Brakes......................................................175 Electric Parking Brake..............................175
Hill Start Assist...........................................177
Traction Control
Principle of Operation
..............................179
Using Traction Control.............................179
Stability Control
Principle of Operation.............................180
Using Stability Control..............................181
Parking Aids
Parking Aid
.................................................182
Active Park Assist
.....................................184
Rear View Camera....................................188
Cruise Control
Principle of Operation...............................191
Using Cruise Control.................................191
Using Adaptive Cruise Control.............192
Driving Aids
Driver Alert
.................................................199
Lane Keeping System.............................200
Blind Spot Information System.............205
Steering......................................................209
Collision Warning System.......................210
Drive Control
..............................................212
Load Carrying
Load Limit
....................................................214
Towing
Towing a Trailer.........................................221
Transporting the Vehicle
.........................221
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MKZ (CC9) Table of Contents

Towing the Vehicle on Four
Wheels...................................................222
Driving Hints
Breaking-In................................................223
Economical Driving
..................................223
Driving Through Water...........................223
Floor Mats
..................................................224
Roadside Emergencies
Roadside Assistance...............................225
Hazard Warning Flashers
......................226
Fuel Shutoff...............................................226
Jump-Starting the Vehicle.....................226
Collision, Damage or Fire Event..........229
Post-Crash Alert System.........................231
Customer Assistance
Getting the Services You Need
............232
In California (U.S. Only)
...........................233
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)....................234
Utilizing the Mediation/Arbitration Program (Canada Only)......................235
Getting Assistance Outside the U.S. and Canada...................................................235
Ordering Additional Owner's Literature................................................237
Reporting Safety Defects (U.S. Only)........................................................237
Reporting Safety Defects (Canada Only)........................................................238
Fuses
Fuse Specification Chart........................239
Changing a Fuse......................................249 Maintenance
General Information.................................251
Opening and Closing the Hood...........252
Under Hood Overview - 2.0L
Hybrid.....................................................252
Engine Oil Dipstick
..................................254
Engine Oil Check
.....................................254
Oil Change Indicator Reset
...................254
Engine Coolant Check...........................255
Automatic Transmission Fluid Check.....................................................259
Brake Fluid Check...................................260
Power Steering Fluid Check.................260
Washer Fluid Check
................................260
Fuel Filter
...................................................260
Changing the 12V Battery.....................260
Checking the Wiper Blades..................262
Changing the Wiper Blades..................262
Adjusting the Headlamps......................263
Changing a Bulb
......................................264
Bulb Specification Chart........................265
Changing the Engine Air Filter.............267
Vehicle Care
General Information
................................268
Cleaning Products...................................268
Cleaning the Exterior..............................268
Waxing........................................................269
Cleaning the Engine...............................269
Cleaning the Windows and Wiper Blades.....................................................270
Cleaning the Interior...............................270
Cleaning the Instrument Panel and Instrument Cluster Lens......................271
Cleaning Leather Seats
..........................272
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MKZ (CC9) Table of Contents

Repairing Minor Paint Damage.............272
Cleaning the Alloy Wheels....................272
Vehicle Storage........................................273
Wheels and Tires
Temporary Mobility Kit
............................276
Tire Care
....................................................282
Using Snow Chains
.................................296
Tire Pressure Monitoring System........296
Technical Specifications
..........................301
Capacities and Specifications
Engine Specifications
.............................302
Motorcraft Parts
........................................303
Vehicle Identification Number..............304
Vehicle Certification Label
....................305
Transmission Code Designation..........305
Technical Specifications
.........................306
Audio System
General Information
................................309
Audio unit - Vehicles With: Premium AM/FM/CD..............................................310
Media Hub...................................................311
MyLincoln Touch ™
General Information
.................................313
Settings.......................................................323
Entertainment............................................334
Phone..........................................................355
Electric Vehicle Information
...................361
Information................................................365
Climate........................................................376
Navigation..................................................379 Accessories
Accessories...............................................389
Appendices
End User License Agreement
...............391
Ford Extended Service Plan (ESP)
Ford Extended Service Plan (ESP)......409
Scheduled Maintenance
General Maintenance Information
........412
Special Operating Conditions Scheduled Maintenance..........................................416
Normal Scheduled Maintenance
..........417
Scheduled Maintenance Record
.........420
5
MKZ (CC9) Table of Contents

Then...
If...
The Belt-Minder feature will not activate.
The driver's and front passenger's safety
belts are buckled before the ignition is
turned on or less than 1-2 minutes have
elapsed since the ignition has been turned on...
The Belt-Minder feature is activated - the
safety belt warning light illuminates and the warning chime sounds for six seconds
every 25 seconds, repeating for about five minutes or until the safety belts are buckled.
The driver's or front passenger's safety belt
is not buckled when the vehicle has
reached at least 6 mph (9.7 km/h) and 1-2 minutes have elapsed since the ignition has been turned on...
The Belt-Minder feature is activated - the
safety belt warning light illuminates and the warning chime sounds for six seconds
every 25 seconds, repeating for about five minutes or until the safety belts are buckled.
The driver's or front passenger's safety belt
becomes unbuckled for about one minute
while the vehicle is traveling at least 6 mph
(9.7 km/h) and more than 1-2 minutes have
elapsed since the ignition has been turned
on...
Deactivating and Activating the
Belt-Minder Feature WARNING
While the system allows you to
deactivate it, this system is designed
to improve your chances of being safely
belted and surviving an accident. We
recommend you leave the system
activated for yourself and others who may
use the vehicle. To reduce the risk of
injury, do not deactivate or activate the
system while driving the vehicle. Note:
The driver and front passenger
warning are deactivated and activated
independently. When deactivating or
activating one seating position, do not
buckle the other position as this will
terminate the process.
Read Steps 1 - 4 thoroughly before
proceeding with the programming
procedure.
Before following the procedure, make sure
that:
• The parking brake is set.
• The transmission is in park (P) or
neutral (N).
• The ignition is off.
• The driver and front passenger safety
belts are unbuckled.
36
MKZ (CC9) Safety Belts

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions:
(1) This device may not cause harmful
interference, and (2) This device must
accept any interference received,
including interference that may cause
undesired operation.
Note:
Changes or modifications not
expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term IC before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 feet (10
meters). Vehicles with the remote start
feature will have a greater range. One of
the following could cause a decrease in
operating range:
• weather conditions
• nearby radio towers
• structures around the vehicle
• other vehicles parked next to your
vehicle
The radio frequency used by your remote
control can also be used by other short
distance radio transmissions, for example
amateur radios, medical equipment,
wireless headphones, remote controls and
alarm systems. If the frequencies are
jammed, you will not be able to use your
remote control. You can lock and unlock
the doors with the key. Note:
Make sure to lock your vehicle
before leaving it unattended.
Note: If you are in range, the remote
control will operate if you press any button
unintentionally.
Intelligent Access
The system uses a radio frequency signal
to communicate with your vehicle and
authorize your vehicle to unlock when one
of the following conditions are met:
• You touch the inside of the front
exterior door handle.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference
is present in the area or if the transmitter
battery is low, you may need to
mechanically unlock your door. You can
use the mechanical key blade in your
intelligent access key to open the driver
door in this situation. See Remote Control
(page
48).
REMOTE CONTROL
Intelligent Access Key 48
MKZ (CC9) Keys and Remote ControlsE144506

2. Insert a coin into the slot and twist to
separate the housing. 3. Remove the batteries.
4. Install new batteries with the + facing
each other.
Note: Make sure to replace the label
between the two batteries.
5. Reinstall the housing and cover.
Car Finder Press the button twice within
three seconds. The horn will
sound and the turn signals will
flash. We recommend you use this method
to locate your vehicle, rather than using
the panic alarm.
Sounding a Panic Alarm
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to
deactivate. Remote Start WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well
ventilated. Note:
Do not use remote start if your
vehicle is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your
vehicle from outside the vehicle. The
transmitter has an extended operating
range.
Vehicles with automatic climate control
can be configured to operate when the
vehicle is remote started.
See Climate
Control (page 124). A manual climate
control system will run at the setting it was
set to when you switched the vehicle off.
Many states and provinces have
restrictions for the use of remote start.
Check your local and state or provincial
laws for specific requirements regarding
remote start systems.
The remote start system will not work if:
• the ignition is on
• the alarm system is triggered
• you disable the feature
• the hood is open
• the transmission is not in
P
• the vehicle battery voltage is too low
• the service engine soon light is on.
50
MKZ (CC9) Keys and Remote ControlsE153891 E138623 E138624 E138625

The control is in the overhead console.
The sun shade has a one-touch up and
down feature. Press and release the
control to move the sun shade. To stop
motion, press the control a second time.
The sun shade automatically retracts when
you shift the transmission into R (Reverse).
MOONROOF (IF EQUIPPED)
WARNINGS
Do not let children play with the
moonroof or leave them unattended
in the vehicle. They may seriously hurt
themselves. When closing the moonroof, you
should verify that it is free of
obstructions and make sure that children
and pets are not in the proximity of the
roof opening. You can open the sliding shade manually
when the moonroof is in its closed
position. Pull the shade toward the front
of the vehicle to close it.
The moonroof controls are on the
overhead console and have a one-touch
open and close feature. To stop the
motion during a one-touch operation,
touch the control a second time. OpenA
VentB
CloseC
Opening and Closing the Moonroof
Touch (A) to open the moonroof. It will stop
short of the fully opened position.
Note: This position helps to reduce wind
noise or rumbling which may happen with
the moonroof fully open. Touch (A) again
to fully open the moonroof.
Touch (C) to close the moonroof.
Bounce-Back
The moonroof will stop automatically and
reverse some distance if an obstacle is
detected while closing.
Touch and hold (C) within two seconds of
a bounce-back event to override this
function.
Venting the Moonroof
Touch (B) to vent the moonroof. Touch (C)
to close it.
87
MKZ (CC9) Windows and MirrorsE145986 E144499

Low Tire Pressure Warning
Lights when your tire pressure
is low. If the lamp remains on
with the engine running or when
driving, check your tire pressure as soon
as possible.
To confirm the lamp is working, it will also
light momentarily when you switch on the
ignition. If it does not light when you switch
the ignition on, or it begins to flash at any
time, have an authorized dealer check the
system.
Low Washer Fluid Lights when the windshield
washer fluid is low.
Parking Lamps Lights when you switch on the
parking lamps.
Powertrain Fault Lights when your vehicle detects
a powertrain fault. Contact an
authorized dealer as soon as
possible. Note:
If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press
the brake pedal and release it. This will
activate limp home vehicle operation. In
limp home vehicle operation, your vehicle
will accelerate in a controlled manner up
to a maximum speed of 35 mph (56 km/h)
on a flat surface. If you apply the brake
pedal or move the transmission to neutral
(N) you can override your vehicle ’s
acceleration.
Ready to Drive Lights when you switch on your
vehicle and it is ready to drive.
A corresponding message may
display stating ready to drive, or if you
have not entered a charge point, you may
get a message regarding budget.
Service Engine Soon If the service engine soon
indicator light stays illuminated
after the engine is started, it
indicates that the On Board Diagnostics
system (OBD) has detected a malfunction
of the vehicle emissions control system.
Refer to On board diagnostics (OBD) in the
Fuel and Refueling chapter for more
information about servicing your vehicle.
See Emission Control System (page 164).
If the light is blinking, the engine is
misfiring. This could damage your catalytic
converter. Drive in a moderate fashion
(avoid heavy acceleration and
deceleration) and have your vehicle
serviced immediately.
94
MKZ (CC9) Instrument Cluster E132353 E144692

Traction Control
Action
Message
Displays when the traction control system has been switchedoff or on. See Using Traction Control (page 179).
Traction Control Off / On
Displays when a spinout has occurred and the hazard areactivated.
Spinout Detected
Hazards Activated
Transmission Action
Message
See your authorized dealer.
Transmission Malfunc-
tion Service Now
The transmission is overheating and needs to cool. Stop ina safe place as soon as it’ s possible.
Transmission Over-
heating Stop Safely
The transmission has overheated and needs to cool. Stop ina safe place as soon as it’ s possible.
Transmission Overtem-
perature Stop Safely
See your authorized dealer.
Transmission Service
Required
Transmission is getting hot. Stop to let it cool.
Transmission Too Hot
Press Brake
Displays when the transmission has overheated and has
limited functionality. See Automatic Transmission (page 170).
Transmission Limited
Function See Manual
Transmission is too cold. Wait for it to warm up before you drive.
Transmission Warming
Up Please Wait
Displays as a reminder to shift into park.
Transmission Not in Park
Displays when the transmission has adjusted the shiftstrategy.
Transmission Adjusted
Displays when the transmission is adjusting the shift strategy.
Transmission Adapt
Mode
Displays when the transmission shift lever is locked andunable to select gears.
Transmission Indicate
Mode Lockup On
121
MKZ (CC9) Information Displays

Action
Message
Displays when the transmission shift lever is unlocked and free to select gears.
Transmission Indicate
Mode Lockup Off
Displays when an invalid gear has been selected.
Invalid Gear Selection
Displays to request the operator to apply the brake as neededby the transmission.
Press Brake Pedal
Displays when the brake pedal needs to be depressed toenable the transmission to shift from park.
Depress Brake to Shift
from Park
Displays when the neutral button N needs to be pressed
again to enter neutral hold. See Automatic Transmission
(page 170).
Press N again to Enter
Stay in Neutral Mode
Displays when neutral hold is active.
See Automatic Trans-
mission (page 170).
Stay in Neutral Mode
Engaged
Displays when neutral hold is active.
See General Information
(page 97).
Stay in Neutral Tow
Engaged See Manual to Disable
Displays when there is a system fault and the park brake
needs to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT
Confirm Park Brake
Apply Before Exiting the Vehicle
Displays when there is a system fault and the park brake
needs to be depressed before exiting the vehicle. See your authorized dealer.
SHIFT SYS FAULT
Cannot Shift Trans Use Park Brake to Secure Vehicle
See your authorized dealer.
SHIFT SYS FAULT
Service Required
Displays when there is a system fault while the vehicle isshifting to park. See your authorized dealer.
SHIFT SYS FAULT
Vehicle is Shifting to Park
Displays when there is a system fault while the vehicle isshifting to reverse. See your authorized dealer.
SHIFT SYS FAULT
Reverse Unavailable Service Required
122
MKZ (CC9) Information Displays