towing LINCOLN MKZ HYBRID 2015 User Guide

TOWING A TRAILER
WARNING
Never tow a trailer with an MKZ
Hybrid. This powertrain is not
designed to tow. TRANSPORTING THE VEHICLE If you need to have your vehicle towed,
contact a professional towing service or, if
you are a member of a roadside assistance
program, your roadside assistance service
provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a slingbelt
towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other
means.
Ford Motor Company produces a towing
manual for all authorized tow truck operators.
Have your tow truck operator refer to this
manual for proper hook-up and towing
procedures for your vehicle.
The front wheels (drive wheels) must be on
a tow dolly when towing your vehicle from
the rear using wheel lift equipment. This
prevents damage to the transmission.
We recommend placing the rear wheels on
a tow dolly when towing your vehicle from
the front using wheel lift equipment. This
prevents damage to the rear fascia.
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TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
In the event your vehicle becomes disabled
(without access to wheel dollies, car-hauling
trailer, or flatbed transport vehicle), it can be
flat-towed (all wheels on the ground,
regardless of the powertrain/transmission
configuration) under the following conditions:
•
The vehicle is facing forward so that it is
towed in a forward direction.
• The transmission gear shift lever is
placed in position N. If the transmission
gear shift lever cannot be moved to
position N, it may need to be overridden.
See Automatic Transmission (page
187).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers). Recreational Towing
Note:
Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
See
Climate Control (page 139).
Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. These
guidelines are designed to ensure that your
transmission is not damaged.
Your vehicle can be towed with all four
wheels on the ground using the Neutral Tow
feature, or with all four wheels off the ground
using a vehicle transport trailer. If you are
using a vehicle transport trailer, follow the
instruction specified by the equipment
provider.
Neutral Tow
If you tow your vehicle with all four wheels
on the ground:
• Tow only in the forward direction.
• Release the parking brake. •
Place the vehicle in Neutral Tow mode
by doing the following:
•Put the ignition in accessory mode
(ignition on, engine off ). See Keyless
Starting (page 163).
• Select Neutral Tow in the information
display.
• When prompted by the information
display, press the brake pedal and
select Neutral on the transmission.
Make sure the parking brake is off. If
done successfully,
Neutral Tow
Engaged appears in the display.
• Shut the ignition off.
See Keyless
Starting (page 163). If the process is
completed successfully, the N on the
transmission slowly blinks and
"Neutral tow engaged" appears in the
information display.
• Do not exceed 70 mph (113 km/h).
• Start the engine and allow it to run for
one minute at the beginning of each day.
With the engine running and your foot
on the brake, shift into position
D and
then into position R before shifting back
into position
N.
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ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 miles (112,654 km)
(whichever comes first) within the
extended powertrain warranty coverage
period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
Fuel delivery
• — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (7.6 L) of gasoline or 5 gal (19 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
Winch out
• — available within 100 ft
(30 m) of a paved or county maintained
road, no recoveries.
Towing
• — Lincoln eligible vehicles to
the client's selling or preferred dealer
within 100 miles (161 km) of the
disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than 100 miles (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of 100 miles (161 km). Roadside Assistance will include up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 miles (161 km). To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A
LINCOLN EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
Lincoln owners have discovered the powerful
protection of Lincoln Extended Service Plan.
It is the only extended service plan backed
by Lincoln Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Lincoln ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor
– can easily exceed the price of your Lincoln
Extended Service Plan. With Lincoln ESP,
you minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1.
PremiumCARE - Our most comprehensive
coverage. With over 1000 covered
components, this plan is so complete that
we generally only discuss what’ s not
covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plan is honored by
all authorized Lincoln and Ford dealers in
the U.S. and Canada. It is the only extended
service plan authorized and backed by
Lincoln Motor Company.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
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There are several Lincoln Extended Service
Plans available in various time, distance and
deductible combinations. Each plan is
tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Lincoln Extended
Service Plan, you receive added
peace-of-mind protection throughout Canada
and the United States, provided by a network
of participating authorized Lincoln Motor
Company dealers.
Note:
Repairs performed outside of Canada
and the United States are not eligible for
Lincoln Extended Service Plan coverage.
This information is subject to change. For
more information, visit your local Lincoln of
Canada dealer or www.Lincoln.ca to find the
Lincoln Extended Service Plan that is right
for you.
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Tire Pressure Monitoring System.............339
Changing Tires with a Tire Pressure
Monitoring System........................................340
Understanding Your Tire Pressure Monitoring System .............................................................340
Tire Repair Kit See: Temporary Mobility Kit...............................311
Tires See: Wheels and Tires........................................311
Towing a Trailer.............................................247
Towing the Vehicle on Four Wheels.......248 Emergency Towing............................................248
Recreational Towing..........................................248
Towing
.............................................................247
Traction Control.............................................197
Principle of Operation........................................197
Transmission Code Designation..............349
Transmission...................................................187
Transmission See: Transmission................................................187
Transporting the Vehicle.............................247
U
Under Hood Overview................................286
Unique Driving Characteristics..................168
Universal Garage Door Opener................155 HomeLink Wireless Control System...............155 Using Adaptive Cruise Control..................213
Blocked Sensor...................................................218
Changing the Set Speed...................................217
Detection Issues..................................................217
Disengaging the System...................................
216
ECO Cruise Control...........................................220
Following a Vehicle.............................................214
Hilly Condition Usage.........................................
217
Low Speed Automatic Cancellation...............217
Overriding the System.......................................216
Resuming the Set Speed...................................
217
Setting a Speed...................................................214
Setting the Gap Distance..................................215
Switching the System Off..................................217
Switching the System On..................................214
Switching to Normal Cruise Control..............220
System Not Available.........................................218
Using Cruise Control....................................212 ECO Cruise Control............................................213
Switching Cruise Control Off............................
213
Switching Cruise Control On............................212
Using MyKey With Remote Start Systems..........................................................63
Using Snow Chains
......................................338
Using Stability Control................................200
AdvanceTrac® .....................................................200 Using Traction Control.................................197
Switching the System Off Using a
Switch.................................................................197
Switching the System Off Using the Information Display Controls.......................197
System Indicator Lights and Messages.........197
Utilizing the Mediation/Arbitration Program (Canada Only).............................................263
V
Vehicle Care
..................................................302
General Information...........................................302
Vehicle Certification Label.........................348
Vehicle Identification Number..................348
Vehicle Storage............................................308 Battery...................................................................309
Body.......................................................................309
Brakes...................................................................309
Cooling system...................................................309
Engine...................................................................309
Fuel system..........................................................309
General.................................................................309
Miscellaneous......................................................310
Removing Vehicle From Storage....................
310
Tires.......................................................................309
Ventilation See: Climate Control..........................................139
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MKZ Hybrid (), enUSA Index