ESP LINCOLN MKZ HYBRID 2015 Owner's Guide

If the front end of the vehicle is hit or
damaged, the radar sensing zone may be
altered causing missed or false collision
warnings. See your authorized dealer to have
your collision warning radar checked for
proper coverage and operation.
DRIVE CONTROL
LINCOLN DRIVE CONTROL
Lincoln Drive Control delivers the Lincoln
driving experience through a suite of
sophisticated electronic vehicle systems.
These systems continuously monitor your
driving inputs and the road conditions to
optimize ride comfort, steering, handling,
powertrain response and sound. You can
preset your preferences for these systems
within the information display. Lincoln Drive
Control will respond to your preferences
based on what gear position you select. This
provides a single location to control multiple
systems performance settings.
Lincoln Drive Control consists of the
following systems:
•
Continuously controlled damping
dynamically adjusts the shock absorbers
stiffness in real time to match the road
surface and driver inputs. This system
continuously monitors your vehicle ’s
motion (roll, pitch, bounce), suspension
position, load, speed, road conditions,
and steering to adjust the suspension
damping for optimal vehicle control.
• Electronically power-assisted steering
adjusts steering effort and feel based on
your vehicle speed and your inputs.
• Active noise control utilizes your vehicle
electronics to enhance the acoustic
experience.
• Electronic stability control and traction
control maintain your vehicle control in
adverse conditions or high performance
driving.
• Electronic throttle control enhances the
powertrain response to your inputs.
These systems have a range of modes which
you can choose from in order to customize
your ideal driving experience: •
Comfort – Provides a more relaxed
driving experience, maximizing comfort.
Your steering effort decreases and the
suspension movement is more fluid.
Comfort mode is ideal when you desire
enhanced traveling comfort.
• Normal – Delivers a balanced
combination of comfortable, controlled
ride and confident handling. This mode
provides an engaging drive experience
and a direct connection to the road
without sacrificing any of the composure
demanded from a luxury vehicle.
• Sport – Provides a sportier driving
experience. The suspension stiffens, with
an emphasis on handling and control.
The engine responds more directly to
your inputs and takes on a more powerful
tone. Sport mode is ideal for use during
more spirited driving.
Using Lincoln Drive Control
You can configure which of the Drive Control
modes are active when your vehicle is in
drive (D). The configuration remains active
until modified from the main menu on the
information display.
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ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 miles (112,654 km)
(whichever comes first) within the
extended powertrain warranty coverage
period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start. •
Lock-out assistance (key replacement
cost is the client's responsibility).
Fuel delivery
• — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (7.6 L) of gasoline or 5 gal (19 L)
of diesel fuel to a disabled vehicle.
Roadside Assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
Winch out
• — available within 100 ft
(30 m) of a paved or county maintained
road, no recoveries.
Towing
• — Lincoln eligible vehicles to
the client's selling or preferred dealer
within 100 miles (161 km) of the
disablement location or to the nearest
Lincoln dealer. If a client requests a tow
to a selling or preferred dealer that is
more than 100 miles (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of 100 miles (161 km). Roadside Assistance will include up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is not,
then the trailer does not qualify for any
roadside services.
Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 miles (161 km). To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
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Vehicle Information and General Safety
Practices
•
Know the make and model of your
vehicle.
• Review the owner’ s manual and become
familiar with your vehicle ’s safety
information and recommended safety
practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself. Contact an authorized Ford
Dealer or vehicle manufacturer
representative for service.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require the
same response for an electric or
hybrid-electric vehicle. If possible
•
Move your car to a safe, nearby location
and remain on the scene.
• Roll down the windows before shutting
your vehicle off.
• Place your vehicle in Park, set the parking
brake, turn off the vehicle, activate the
hazard lights, and move your key(s) at
least 16 feet (5 meters) away from the
vehicle.
Always
• Call 911 if assistance is needed and
advise that an electric or hybrid-electric
vehicle is involved.
• Do not touch exposed electrical
components or the engine compartment,
as a shock hazard may exist.
• Avoid contact with leaking fluids and
gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive, tell
them that the vehicle involved is an
electric vehicle or hybrid vehicle. Fires
As with any vehicle, call 911 immediately if
you see sparks, smoke or flames coming
from the vehicle.
•
Exit the vehicle immediately.
• Advise 911 that an electric or
hybrid-electric vehicle is involved.
• As with any vehicle fire, do not inhale
smoke, vapors or gas from the vehicle,
as they may be hazardous.
• Remain a safe distance upwind and uphill
from the vehicle fire.
• Stay out of the roadway and stay out of
the way of any oncoming traffic while
awaiting the arrival of emergency
responders.
Post-Incident
• Do not store a severely damaged vehicle
with a lithium-ion battery inside a
structure or within 50 feet (15 meters) of
any structure or vehicle.
• Make sure that passenger and cargo
compartments remain ventilated (i.e.,
open window, door, or trunk).
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•
For vehicles in the United States, notify
Ford Motor Company 1-800-392-3673
(then follow the prompts on the voice
response menu), an authorized Ford
dealer or service center as soon as
possible as there may be other steps to
secure and discharge the high-voltage
battery.
• For vehicles in Canada, notify Ford Motor
Company 1-800-565-3673 (then follow
the prompts on the voice response
menu), an authorized Ford dealer or
service center as soon as possible as
there may be other steps to secure and
discharge the high-voltage battery.
• Call 911 if you observe leaking fluids,
sparks, smoke or flames, or hear gurgling
or bubbling from the high-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the turn signal lamps and
sounds the horn (intermittently) in the event
of a serious impact that deploys an airbag
(front, side, side curtain or Safety Canopy) or
the safety belt pretensioners. The horn and lamps will turn off when:
•
The hazard control button is pressed
• The panic button (if equipped) is pressed
on the remote entry transmitter
• Your vehicle runs out of power
Spinout Detection
If a spinout is detected, the vehicle comes
to a stop and the hazard warning flashers
come on. The message Spinout Detected
Hazards Activated will also appear on the
instrument cluster. The message may not
appear if your vehicle runs out of power.
Once the hazard warning flashers have been
activated, you can turn them off by:
• Pressing the hazard warning flasher
button
• Pressing the remote control unlock
button
• Pressing the remote control panic button
• Cycling the ignition on and off twice
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If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower than
is recommended for your vehicle, contact
our Customer Relationship Center.
The use of leaded fuel in your vehicle without
proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using leaded fuel may also result in difficulty
importing your vehicle back into the United
States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the Commonwealth
of the Northern Mariana Islands (CNMI),
America Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free Number:
(800) 841-FORD (3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico, contact
the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
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FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: +971 4 3326084
Toll-Free Number of the Kingdom of Saudi
Arabia: 800 8971409
Local Telephone Number of Kuwait:
24810575
FAX: +971 4 3327299
Email: [email protected]
www.me.ford.com
If you buy your vehicle in North America and
then relocate to any of the above locations,
register your vehicle identification number
(VIN) and new address with Ford Motor
Company Export Operations & Global Growth
Initiatives by emailing [email protected].
If you are in another foreign country, contact
the nearest authorized dealer. In the event
your inquiry is unresolved, communicate your
concern with the dealership
’s Sales Manager,
Service Manager or Customer Relations
Manager. If you require additional assistance
or clarification, please contact the respective
Customer Relationship Center as previously
listed.
Customers in the U.S. should call
1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,
contact Helm, Incorporated at:
HELM, INCORPORATED
47911 Halyard Drive
Plymouth, Michigan 48170
Attention: Customer Service
Or to order a free publication catalog, call
toll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST Helm, Incorporated can also be reached by
their website:
www.helminc.com
(Items in this catalog may be purchased by
credit card, check or money order.)
Obtaining a French Owner’
s Manual
French Owner’ s Manual can be obtained
from your authorized dealer or by contacting
Helm, Incorporated using the contact
information listed previously in this section.
REPORTING SAFETY DEFECTS
(U.S. ONLY) 265
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Note:
Always dispose of automotive
batteries in a responsible manner. Follow
your local authorized standards for disposal.
Call your local authorized recycling center
to find out more about recycling automotive
batteries.
Note: It is recommended that the negative
battery cable terminal be disconnected from
the battery if you plan to store your vehicle
for an extended period of time.
CHECKING THE WIPER BLADES Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid or
water applied with a soft sponge or cloth. CHANGING THE WIPER BLADES
The wiper arms can be manually moved
when the ignition is off. This allows for ease
of blade replacement and cleaning under
the blades.
1. Pull the wiper blade and arm away from
the glass. 2. Press the locking buttons together.
3. Rotate and remove the wiper blade.
4. Install in the reverse order.Note:
Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back to the windshield. The wiper arms will
automatically return to their normal position
when the ignition is turned on.
Replace wiper blades at least once per year
for optimum performance.
Poor wiper quality can be improved by
cleaning the wiper blades and the
windshield.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are properly
aimed at the assembly plant. If your vehicle
has been in an accident, the alignment of
your headlamps should be checked by your
authorized dealer.
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1
1 2

Tire Quality Grades apply to new
pneumatic passenger car tires. They do
not apply to deep tread, winter-type
snow tires, space-saver or temporary
use spare tires, light truck or LT type
tires, tires with nominal rim diameters of
10 to 12 inches or limited production tires
as defined in Title 49 Code of Federal
Regulations Part 575.104 (c)(2).
U.S. Department of Transportation Tire
quality grades: The U.S. Department of
Transportation requires Ford Motor
Company to give you the following
information about tire grades exactly as
the government has written it.
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half (1 ½) times as well
on the government course as a tire
graded 100. The relative performance
of tires depends upon the actual
conditions of their use, however, and
may depart significantly from the norm
due to variations in driving habits,
service practices, and differences in
road characteristics and climate.
Traction AA A B C
WARNING
The traction grade assigned to this
tire is based on straight-ahead
braking traction tests, and does not
include acceleration, cornering,
hydroplaning or peak traction
characteristics. The traction grades, from highest to
lowest are AA, A, B, and C. The grades
represent the tire
’s ability to stop on wet
pavement as measured under controlled
conditions on specified government test
surfaces of asphalt and concrete. A tire
marked C may have poor traction
performance. Temperature A B C WARNING
The temperature grade for this tire
is established for a tire that is
properly inflated and not overloaded.
Excessive speed, underinflation, or
excessive loading, either separately or
in combination, can cause heat buildup
and possible tire failure. The temperature grades are A (the
highest), B and C, representing the tire
’s
resistance to the generation of heat and
its ability to dissipate heat when tested
under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance which all
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You are strongly urged to buy a reliable
tire pressure gauge, as automatic
service station gauges may be
inaccurate. Ford recommends the use
of a digital or dial-type tire pressure
gauge rather than a stick-type tire
pressure gauge.
Use the recommended cold inflation
pressure for optimum tire performance
and wear. Under-inflation or
over-inflation may cause uneven
treadwear patterns
WARNING
Under-inflation is the most common
cause of tire failures and may result
in severe tire cracking, tread separation
or blowout, with unexpected loss of
vehicle control and increased risk of
injury. Under-inflation increases sidewall
flexing and rolling resistance, resulting
in heat buildup and internal damage to
the tire. It also may result in unnecessary
tire stress, irregular wear, loss of vehicle
control and accidents. A tire can lose up
to half of its air pressure and not appear
to be flat! Always inflate your tires to the Ford
recommended inflation pressure even
if it is less than the maximum inflation
pressure information found on the tire.
The Ford recommended tire inflation
pressure is found on the Safety
Compliance Certification Label (affixed
to either the door hinge pillar, door-latch
post, or the door edge that meets the
door-latch post, next to the driver's
seating position), or Tire Label which is
located on the B-Pillar or the edge of the
driver’
s door. Failure to follow the tire
pressure recommendations can cause
uneven treadwear patterns and
adversely affect the way your vehicle
handles
Maximum Permissible Inflation
Pressure is the tire manufacturer's
maximum permissible pressure and the
pressure at which the maximum load
can be carried by the tire. This pressure
is normally higher than the
manufacturer’ s recommended cold
inflation pressure which can be found
on the Safety Compliance Certification
Label (affixed to either the door hinge pillar, door-latch post, or the door edge
that meets the door-latch post, next to
the driver's seating position), or Tire
Label which is located on the B-Pillar or
the edge of the driver’
s door. The cold
inflation pressure should never be set
lower than the recommended pressure
on the Safety Compliance Certification
Label or Tire Label.
When weather temperature changes
occur, tire inflation pressures also
change. A 10°F (6°C) temperature drop
can cause a corresponding drop of 1 psi
(7 kPa) in inflation pressure. Check your
tire pressures frequently and adjust
them to the proper pressure which can
be found on the Safety Compliance
Certification Label or Tire Label.
To check the pressure in your tire(s):
1. Make sure the tires are cool, meaning they are not hot from
driving even a mile.
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TIRE PRESSURE MONITORING
SYSTEM
WARNING
The tire pressure monitoring system is
NOT a substitute for manually checking
tire pressure. The tire pressure should be
checked periodically (at least monthly) using
a tire gauge, see Inflating your tires in this
chapter. Failure to properly maintain your
tire pressure could increase the risk of tire
failure, loss of control, vehicle rollover and
personal injury. Each tire, including the spare (if
provided), should be checked
monthly when cold and inflated to
the inflation pressure recommended by the
vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle
has tires of a different size than the size
indicated on the vehicle placard or tire
inflation pressure label, you should
determine the proper tire inflation pressure
for those tires.) As an added safety feature, your vehicle has
been equipped with a tire pressure
monitoring system (TPMS) that illuminates a
low tire pressure telltale when one or more
of your tires is significantly under-inflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes
the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle
’s handling and stopping ability.
Please note that the TPMS is not a substitute
for proper tire maintenance, and it is the
driver’ s responsibility to maintain correct tire
pressure, even if under-inflation has not
reached the level to trigger illumination of
the TPMS low tire pressure telltale. Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
malfunction indicator is combined with the
low tire pressure telltale. When the system
detects a malfunction, the telltale will flash
for approximately one minute and then
remain continuously illuminated. This
sequence will continue upon subsequent
vehicle start-ups as long as the malfunction
exists.
When the malfunction indicator is illuminated,
the system may not be able to detect or
signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels on
the vehicle that prevent the TPMS from
functioning properly. Always check the TPMS
malfunction telltale after replacing one or
more tires or wheels on your vehicle to
ensure that the replacement or alternate tires
and wheels allow the TPMS to continue to
function properly.
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