hood open LINCOLN MKZ HYBRID 2016 Owners Manual

Towing
Towing a Trailer.............................................249
Transporting the Vehicle............................249
Towing the Vehicle on Four Wheels.......250
Driving Hints
Breaking-In......................................................251
Economical Driving
.......................................251
Driving Through Water
................................251
Floor Mats
......................................................252
Roadside Emergencies
Roadside Assistance
...................................254
Hazard Warning Flashers
...........................255
Fuel Shutoff...................................................255
Jump Starting the Vehicle
..........................256
Collision, Damage or Fire Event...............259
Post-Crash Alert System.............................261
Customer Assistance
Getting the Services You Need
................262
In California (U.S. Only)...............................263 The Better Business Bureau (BBB) Auto
Line Program (U.S. Only)........................264
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................265
Getting Assistance Outside the U.S. and Canada
.......................................................265
Ordering Additional Owner's Literature....................................................267
Reporting Safety Defects (U.S. Only).......267
Reporting Safety Defects (Canada Only)............................................................268
Fuses
Fuse Specification Chart
............................269
Changing a Fuse..........................................286
Maintenance
General Information
.....................................287
Opening and Closing the Hood...............287
Under Hood Overview................................288
Engine Oil Dipstick......................................290
Engine Oil Check.........................................290
Oil Change Indicator Reset........................291
Engine Coolant Check.................................291 Automatic Transmission Fluid Check......296
Brake Fluid Check.......................................296
Washer Fluid Check.....................................297
Fuel Filter........................................................297
Changing the 12V Battery..........................297
Checking the Wiper Blades.......................299
Changing the Wiper Blades......................299
Adjusting the Headlamps..........................300
Changing a Bulb
............................................301
Bulb Specification Chart
..............................301
Changing the Engine Air Filter.................304
Vehicle Care
General Information
.....................................305
Cleaning Products
.......................................305
Cleaning the Exterior..................................305
Waxing............................................................306
Cleaning the Engine
....................................307
Cleaning the Windows and Wiper Blades.........................................................307
Cleaning the Interior....................................308
Cleaning the Instrument Panel and Instrument Cluster Lens..........................310
4
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Table of Contents

4. Install new batteries with the + facing
each other.
Note: Make sure to replace the label
between the two batteries.
5. Reinstall the housing and cover.
Car Finder Press the button twice within three
seconds. The horn sounds and
direction indicators will flash. We
recommend that you use this method to
locate your vehicle, rather than using the
panic alarm.
Sounding a Panic Alarm
Note: The panic alarm will only operate
when the ignition is off. Press the button to activate the
alarm. Press the button again or
switch the ignition on to deactivate. Remote Start WARNING
To avoid exhaust fumes, do not use
remote start if your vehicle is parked
indoors or areas that are not well ventilated. Note:
Do not use remote start if your vehicle
is low on fuel. The remote start button is on the
transmitter.
This feature allows you to start your vehicle
from outside the vehicle. The transmitter has
an extended operating range.
You can configure automatic climate control
to operate when the vehicle is remote
started.
See Climate Control (page 141).
Many states and provinces restrict the use
of remote start. Check your local and state
or provincial laws for specific requirements
regarding remote start systems.
The remote start system will not work if:
• The ignition is on.
• The alarm system is triggered. •
You disable the feature.
• The hood is open.
• The transmission is not in
P.
• The vehicle battery voltage is too low.
• The service engine soon light is on.
Remote Control Feedback (If Equipped)
An LED on the remote control provides status
feedback of remote start or stop commands. Status
LED
Remote start or
extension successful
Solid green
Remote stop
successful; engine off
Solid red
Remote start or stopfailed
Blinking red
Waiting for statusupdate
Blinking green
57
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Keys and Remote ControlsE138623 E138624 E138625

Press the button again within three seconds
to confirm that all the doors are closed. The
doors will lock again, the horn will sound and
the direction indicators will flash if all the
doors and the luggage compartment are
closed.
Mislock
If any door or the luggage compartment is
open, or if the hood is open on vehicles with
an anti-theft alarm or remote start, the horn
will sound twice and the direction indicators
will not flash. You can switch this feature on
or off in the information display. See (page
110).
Opening the Luggage Compartment Press twice within three seconds
to open the luggage compartment.
Make sure to close and latch the luggage
compartment before driving your vehicle. An
unlatched luggage compartment may cause
objects to fall out or block your view. Note:
The luggage compartment release
button only works when your vehicle speed
is less than
5 mph (8 km/h).
Activating Intelligent Access
You must have the intelligent access key
within
3 ft (1 m) of your vehicle.
At a Door
Pull an exterior door handle to unlock and
open the door. Make sure not to touch the
lock sensor on top of the handle. Touch the top of the door handle to lock your
vehicle. There is a brief delay before you
can unlock your vehicle again.Note:
Keep the door handle clean to make
sure the system operates correctly.
At the Luggage Compartment Press the exterior release button.
68
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing LocksE138630 E146044 E205262

You must have two previously programmed
intelligent access keys inside your vehicle
and the new unprogrammed intelligent
access keys readily accessible. See an
authorized dealer to have the spare key
programmed if two previously programmed
keys are not available.
Make sure that your vehicle is off before
beginning this procedure. Make sure that
you close all the doors before beginning and
that they remain closed throughout the
procedure. Perform all steps within 30
seconds of starting the sequence. Stop and
wait for at least one minute before starting
again if you perform any steps out of
sequence.
Read and understand the entire procedure
before you begin.
1.
Remove the rubber covering (A) from the
cupholder. Place the first programmed
key in the backup slot (B) at the bottom
of the cupholder, then press the push
button ignition switch.
2. Wait five seconds and then press the push button ignition switch again.
3. Remove the intelligent access key.
4. Within 10 seconds, place a second programmed intelligent access key in the
backup slot. Press the push button
ignition switch.
5. Wait five seconds and then press the push button ignition switch again.
6. Remove the intelligent access key. 7. Place the unprogrammed intelligent
access key in the backup slot and press
the push button ignition switch.
Programming is now complete. Verify the
remote control functions operate and your
vehicle starts with the new intelligent access
key.
If programming was not successful, wait 10
seconds and repeat Steps 1 through 7. If you
are still unsuccessful, take your vehicle to
your authorized dealer.
ANTI-THEFT ALARM
The system will warn you of an unauthorized
entry to your vehicle. It will be triggered if
any door, the luggage compartment or the
hood is opened without using the key,
remote control or keyless entry keypad.
The direction indicators will flash and the
horn will sound if unauthorized entry is
attempted while the alarm is armed.
Take all remote controls to an authorized
dealer if there is any potential alarm problem
with your vehicle.
78
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing SecurityE155835

GENERAL INFORMATION
Have your vehicle serviced regularly to help
maintain its roadworthiness and resale value.
There is a large network of authorized
dealers that are there to help you with their
professional servicing expertise. We believe
that their specially trained technicians are
best qualified to service your vehicle properly
and expertly. They are supported by a wide
range of highly specialized tools developed
specifically for servicing your vehicle.
To help you service your vehicle, we provide
scheduled maintenance information which
makes tracking routine service easy. See
Scheduled Maintenance (page 479).
If your vehicle requires professional service,
an authorized dealer can provide the
necessary parts and service. Check your
warranty information to find out which parts
and services are covered.
Use only recommended fuels, lubricants,
fluids and service parts conforming to
specifications. Motorcraft® parts are
designed and built to provide the best
performance in your vehicle. Precautions
•
Do not work on a hot engine.
• Make sure that nothing gets caught in
moving parts.
• Do not work on a vehicle with the engine
running in an enclosed space, unless you
are sure you have enough ventilation.
• Keep all open flames and other burning
material (such as cigarettes) away from
the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift to park (P).
2. Switch off the engine.
3. Block the wheels.
Working with the Engine On WARNING
To reduce the risk of vehicle damage
and/or personal burn injuries, do not
start your engine with the air cleaner
removed and do not remove it while the
engine is running. 1. Set the parking brake and shift to park
(P).
2. Block the wheels
OPENING AND CLOSING THE
HOOD 1. To open the hood, go inside the vehicle
and pull the hood release handle located
under the left-hand side of the instrument
panel.
2. Go to the front of the vehicle and find the
secondary release lever, which is located
under the front of the hood, near the
Lincoln badge.
287
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing MaintenanceE142457

Note:
Make sure that the wiper blade locks
into place. Lower the wiper arm and blade
back to the windshield. The wiper arms will
automatically return to their normal position
when the ignition is turned on.
Replace wiper blades at least once per year
for optimum performance.
Poor wiper quality can be improved by
cleaning the wiper blades and the
windshield.
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle are properly
aimed at the assembly plant. If your vehicle
has been in an accident, the alignment of
your headlamps should be checked by your
authorized dealer. Headlamp Aiming Target
8 feet (2.4 meters)
A
Center height of lamp to ground
B
25 feet (7.6 meters)
C
Horizontal reference line
D
Vertical Aim Adjustment Procedure
1. Park the vehicle directly in front of a wall
or screen on a level surface,
approximately 25 feet (7.6 meters) away. 2.
Measure the height of the headlamp bulb
center from the ground and mark an 8
foot (2.4 meter) horizontal reference line
on the vertical wall or screen at this
height.
Note: To see a clearer light pattern for
adjusting, you may want to block the light
from one headlamp while adjusting the
other.
3. Turn on the low beam headlamps to illuminate the wall or screen and open
the hood. 300
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing MaintenanceE142592 E142465

Bonnet Lock
See: Opening and Closing the Hood............287
Booster Seats...................................................27
Types of Booster Seats.......................................27
Brake Fluid Check.......................................296
Brakes..............................................................195 General Information............................................195
Breaking-In......................................................251
Bulb Specification Chart
..............................301
C
Cabin Air Filter...............................................144
California Proposition 65................................11
Capacities and Specifications...................353 Specifications......................................................354
Car Wash See: Cleaning the Exterior...............................305
Center Console
.............................................165
Changing a Bulb............................................301
Lamp Assembly Condensation........................301
Replacing Bulbs...................................................301
Changing a Fuse..........................................286 Fuses.....................................................................286
Changing the 12V Battery..........................297
Changing the Engine Air Filter.................304
Changing the Wiper Blades......................299
Checking MyKey System Status.................64 Checking the Wiper Blades.......................299
Child Restraint and Safety Belt
Maintenance...................................................41
Child Safety
.......................................................16
General Information..............................................16
Child Safety Locks...........................................31 Left-Hand Side.......................................................32
Right-Hand Side....................................................32
Child Seat Positioning...................................29
Cleaning Leather Seats................................311
Cleaning Products
.......................................305
Cleaning the Alloy Wheels...........................311
Cleaning the Engine....................................307
Cleaning the Exterior..................................305 Exterior Chrome Parts.......................................306
Exterior Plastic Parts..........................................306
Stripes or Graphics............................................306
Underbody...........................................................306
Cleaning the Instrument Panel and Instrument Cluster Lens............................310
Cleaning the Interior....................................308 Cleaning Black Label Interior (If
Equipped).........................................................308
Cleaning the Windows and Wiper Blades...........................................................307
Clearing All MyKeys
.......................................62 Climate............................................................448
Climate Control Voice Commands................
452
Smart Zone Feature............................................451
Climate Control
...............................................141
Climate Controlled Seats............................155
Cooled Seats........................................................156
Collision, Damage or Fire Event...............259 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped With
High Voltage Batteries.................................259
Coolant Check See: Engine Coolant Check.............................291
Crash Sensors and Airbag Indicator
..........52
Creating a MyKey............................................61 Programming/Changing Configurable
Settings................................................................61
Cruise Control.................................................82 Principle of Operation........................................214
Type 1.......................................................................82
Type 2......................................................................82
Cruise control See: Using Cruise Control.................................214
Customer Assistance..................................262
530
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

Heated Steering Wheel.................................83
Heated Windows and Mirrors....................144
Heated Exterior Mirror.......................................144
Heated Rear Window.........................................144
Heating See: Climate Control............................................141
HEV See: Hybrid Electric Vehicle..............................171
High Voltage Battery Cut-Off Switch........188
High Voltage Battery....................................187 General Information............................................187
Hill Start Assist...............................................198 Switching the System On and Off...................199
Using Hill Start Assist.........................................199
Hints on Controlling the Interior Climate..........................................................143
Cooling the Interior Quickly..............................
143
General Hints........................................................143
Heating the Interior Quickly..............................143
Recommended Settings for Cooling .............143
Recommended Settings for Heating..............143
Side Window Defogging in Cold Weather.............................................................143
Hints on Driving With Anti-Lock Brakes
...........................................................196
Hood Lock See: Opening and Closing the Hood............287 Hybrid Electric Vehicle..................................171
Driving to Optimize Fuel Economy.................172
EcoSelect...............................................................173
EV+ Mode..............................................................173
Frequently Asked Questions............................174
Unique Hybrid Operating
Characteristics.................................................172
I
In California (U.S. Only)...............................263
Information Display Control
.........................82
Cluster Display Control Features.....................82
Information Displays......................................110 General Information.............................................110
Information.....................................................434 911 Assist...............................................................443
Alerts......................................................................443
Calendar...............................................................443
Sirius Travel Link..................................................441
SYNC Services (If Equipped, United States
Only)..................................................................435
Vehicle Health Report.......................................446
533
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

Locking and Unlocking..................................67
Activating Intelligent Access.............................68
Autolock .................................................................69
Auto Relock............................................................69
Battery Saver..........................................................70
Illuminated Entry...................................................70
Illuminated Exit......................................................70
Luggage Compartment.......................................70
Power Decklid.........................................................71
Power Door Locks................................................67
Remote Control.....................................................67
Smart Unlocks for Intelligent Access
Keys.....................................................................69
Locks..................................................................67
M
Maintenance..................................................287 General Information...........................................287
Media Hub.......................................................361
Memory Function...........................................151
Easy Entry and Exit Feature..............................153
Linking a PreSet Position to your Remote
Control or Intelligent Access Key Fob.......
152
Saving a PreSet Position...................................152
Message Center See: Information Displays..................................110 Mirrors
See: Heated Windows and Mirrors.................144
See: Windows and Mirrors.................................95
Mobile Communications Equipment...........13
Moonroof.........................................................100 Bounce-Back.........................................................101
Opening and Closing the Moonroof..............100
Motorcraft Parts
............................................350
MyKey Troubleshooting................................65
MyKey™..............................................................60 Principle of Operation.........................................60
MyLincoln Touch ™
.........................................362
General Information...........................................362
MyLincoln Touch ™ Troubleshooting
.........465
N
Navigation......................................................452 cityseekr...............................................................455
Destination Mode...............................................452
Map Mode.............................................................461
Navigation Map Updates..................................464
Navigation Voice Commands..........................
464
Point of Interest (POI) Categories..................455
Quick-touch Buttons..........................................463
Setting Your Navigation Preferences............456
Normal Scheduled Maintenance..............484 O
Oil Change Indicator Reset........................291
Oil Check
See: Engine Oil Check......................................290
Opening and Closing the Hood...............287
Ordering Additional Owner's Literature......................................................267
Obtaining a French Owner’ s Manual............267
Overhead Console
.......................................165
P
Parking Aids..................................................204 Principle of Operation.......................................204
Passive Anti-Theft System............................77 SecuriLock...............................................................77
PATS See: Passive Anti-Theft System.........................77
Perchlorate........................................................12
Personal Safety System ™
..............................43
How Does the Personal Safety System
Work?...................................................................43
535
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index

Tire Pressure Monitoring System.............342
Changing Tires with a Tire Pressure
Monitoring System.........................................343
Understanding Your Tire Pressure Monitoring System .............................................................344
Tire Repair Kit See: Temporary Mobility Kit..............................314
Tires See: Wheels and Tires.......................................314
Towing a Trailer.............................................249
Towing the Vehicle on Four Wheels
.......250
Emergency Towing............................................250
Recreational Towing..........................................250
Towing.............................................................249
Traction Control
............................................200
Principle of Operation.......................................200
Transmission Code Designation..............352
Transmission...................................................190
Transmission See: Transmission...............................................190
Transporting the Vehicle............................249
Type Approvals.............................................525 RF Certification Logos for Tire Pressure
Monitoring Sensor(s).....................................525
U
Under Hood Overview................................288 Unique Driving Characteristics...................171
Universal Garage Door Opener................158
HomeLink Wireless Control System...............
158
Using Adaptive Cruise Control..................215 Blocked Sensor...................................................221
Changing the Set Speed...................................219
Detection Issues.................................................220
Disengaging the System...................................218
Following a Vehicle.............................................217
Hilly Condition Usage........................................219
Low Speed Automatic Cancellation...............219
Overriding the System.......................................219
Resuming the Set Speed..................................
219
Setting a Speed...................................................216
Setting the Gap Distance..................................217
Switching Adaptive Cruise Control Off..........219
Switching Adaptive Cruise Control On..........216
Switching to Normal Cruise Control..............222
System Not Available.........................................221
Using Cruise Control
....................................214
Switching Cruise Control Off............................215
Switching Cruise Control On............................214
Using MyKey With Remote Start Systems..........................................................65
Using Snow Chains
......................................342
Using Stability Control................................203
AdvanceTrac® .....................................................203
Using Summer Tires
.....................................341 Using Traction Control................................200
Switching the System Off Using a
Switch...............................................................200
Switching the System Off Using the Information Display Controls......................200
System Indicator Lights and Messages.......200
Utilizing the Mediation/Arbitration Program (Canada Only).............................................265
V
Vehicle Care
..................................................305
General Information...........................................305
Vehicle Certification Label..........................351
Vehicle Identification Number...................351
Vehicle Storage
.............................................312
Battery....................................................................313
Body........................................................................\
312
Brakes.....................................................................313
Cooling system....................................................313
Engine....................................................................312
Fuel system...........................................................312
General..................................................................312
Miscellaneous.......................................................313
Removing Vehicle From Storage.....................
313
Tires........................................................................\
313
Ventilation See: Climate Control............................................141
538
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, First Printing Index