phone LINCOLN MKZ HYBRID 2018 Owners Manual

Vehicle Care
General Information......................................318
Cleaning Products.........................................318
Cleaning the Exterior....................................319
Waxing............................................................320
Cleaning the Engine....................................320
Cleaning the Windows and WiperBlades..........................................................321
Cleaning the Interior.....................................321
Cleaning the Instrument Panel andInstrument Cluster Lens.........................323
Cleaning Leather Seats..............................324
Repairing Minor Paint Damage.................324
Cleaning the Wheels...................................325
Vehicle Storage............................................325
Body Styling Kits...........................................327
Wheels and Tires
Tire Sealant and Inflator Kit.......................328
Tire Care.........................................................335
Using Summer Tires....................................349
Using Snow Chains......................................349
Tire Pressure Monitoring System............350
Technical Specifications.............................356
Capacities and Specifications
Engine Specifications..................................358
Motorcraft Parts............................................359
Vehicle Identification Number..................360
Vehicle Certification Label.........................360
Transmission Code Designation...............361
Capacities and Specifications...................362
Audio System
General Information.....................................368
Audio Unit......................................................369
USB Port...........................................................371
SYNC™ 3
General Information.....................................372
Home Screen................................................389
Using Voice Recognition............................390
Entertainment.................................................401
Climate.............................................................414
Phone...............................................................418
Navigation......................................................426
Electric Vehicle Information.......................437
Apps.................................................................444
Settings...........................................................448
SYNC™ 3 Troubleshooting..........................467
Accessories
Accessories....................................................484
Lincoln Protect
Lincoln Protect..............................................486
Scheduled Maintenance
General Maintenance Information...........489
Normal Scheduled Maintenance..............494
Special Operating Conditions ScheduledMaintenance.............................................496
Scheduled Maintenance Record..............499
Appendices
Electromagnetic Compatibility...................519
End User License Agreement...................524
Type Approvals.............................................555
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Table of Contents

Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded (see limitationsregarding 911 Assist and Traffic, directionsand Information privacy below). However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the event datarecorder. Ford Motor Company and Fordof Canada do not access event datarecorder information without obtainingconsent, unless pursuant to court order or
where required by law enforcement, othergovernment authorities or other thirdparties acting with lawful authority. Otherparties may seek to access the informationindependently of Ford Motor Company andFord of Canada.
Note:Including to the extent that any lawpertaining to Event Data Recorders appliesto SYNC or its features, please note thefollowing: Once 911 Assist (if equipped) isenabled (set ON), 911 Assist may, throughany paired and connected cell phone,disclose to emergency services that thevehicle has been in a crash involving thedeployment of an airbag or, in certainvehicles, the activation of the fuel pumpshut-off. Certain versions or updates to 911Assist may also be capable of being usedto electronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or other detailsabout the vehicle or crash or personalinformation about the occupants to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot activate the 911 Assist feature. SeeSYNC™ 3 (page 372).
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Introduction

Additionally, when you connect to Traffic,Directions and Information (if equipped,U.S. only), the service uses GPS technologyand advanced vehicle sensors to collectthe vehicle’s current location, traveldirection, and speed (“vehicle travelinformation”), only to help provide you withthe directions, traffic reports, or businesssearches that you request. If you do notwant Ford or its vendors to receive thisinformation, do not activate the service. Formore information, see Traffic, Directionsand Information, Terms and Conditions.See SYNC™ 3 (page 372).
CALIFORNIA PROPOSITION 65
WARNINGS
Some constituents of engine exhaust,certain vehicle components, certainfluids contained in vehicles and certainproducts of component wear contain or emitchemicals known to the State of Californiato cause cancer and birth defects or otherreproductive harm.
WARNINGS
Battery posts, terminals and relatedaccessories contain lead and leadcompounds, chemicals known to the Stateof California to cause cancer andreproductive harm. Batteries also containother chemicals known to the State ofCalifornia to cause cancer. Wash your handsafter handling.
PERCHLORATE
Certain components in your vehicle such asairbag modules, seatbelt pretensioners andremote control batteries may containperchlorate material. Special handling mayapply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offersa full range of financing and lease plans tohelp you acquire your vehicle. We arededicated to providing answers, informationand a truly extraordinary experience.
Use the options below to contact us withquestions about your account or financingand we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
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Introduction

On Board Diagnostics Data LinkConnector
WARNING
Do not connect wireless plug-indevices to the data link connector.Unauthorized third parties could gain accessto vehicle data and impair the performanceof safety related systems. Only allow repairfacilities that follow our service and repairinstructions to connect their equipment tothe data link connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used in conjunctionwith a diagnostic scan tool for vehiclediagnostics, repairs and reprogrammingservices. Installing an aftermarket device thatuses the DLC during normal driving forpurposes such as remote insurance companymonitoring, transmission of vehicle data toother devices or entities, or altering theperformance of the vehicle, may cause
interference with or even damage to vehiclesystems. We do not recommend or endorsethe use of aftermarket plug-in devices unlessapproved by Ford. The vehicle Warranty willnot cover damage caused by an aftermarketplug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING
Driving while distracted can result inloss of vehicle control, crash and injury.We strongly recommend that you useextreme caution when using any device thatmay take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Using mobile communications equipment isbecoming increasingly important in theconduct of business and personal affairs. However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly in emergencysituations. Safety must be paramount whenusing mobile communications equipment toavoid negating these benefits. Mobilecommunication equipment includes, but isnot limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehiclemay be equipped with features and optionsthat are different from the features andoptions that are described in this Owner’sManual. A market unique supplement maybe supplied that complements this book. Byreferring to the market unique supplement,if provided, you can properly identify thosefeatures, recommendations and
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Introduction

Direction indicators. See Direction Indicators (page 93).A
Instrument cluster. See Gauges (page 104). See Warning Lamps and Indicators (page 107).B
Wiper lever. See Wipers and Washers (page 85).C
Information and entertainment display.D
Audio unit. See Audio Unit (page 369).E
Hazard warning flasher switch. See Hazard Flashers (page 265).F
Parking aid switch. See Parking Aids (page 210).G
Heated rear window switch. See Heated Windows and Mirrors (page 146).H
Climate controls. See Climate Control (page 143).I
Start button. See Keyless Entry (page 74).J
Entertainment, navigation and phone.K
Voice control. See Voice Control (page 83).L
Horn.M
Steering wheel adjustment. See Adjusting the Steering Wheel (page 82).N
Cruise control switches. See Using Cruise Control (page 226).O
Information display controls. See Information Displays (page 112).P
Parking brake. See Electric Parking Brake (page 200).Q
Lighting control. See Lighting Control (page 88). Instrument lighting dimmer. See Instrument Lighting Dimmer (page 90).R
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At a Glance

GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCCRules and with Licence exempt RSSStandards of Industry Canada. Operation issubject to the following two conditions:
•This device may not cause harmfulinterference, and
•This device must accept any interferencereceived, including interference that maycause undesired operation.
WARNING
Changes or modifications notexpressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range. One of the followingcould cause a decrease in operating range:
•weather conditions
•nearby radio towers
•structures around the vehicle
•other vehicles parked next to yourvehicle
Other short-distance radio transmitters, suchas amateur radios, medical equipment,wireless headphones, remote controls andalarm systems may operate on the samefrequency as your remote control. If othertransmitters are operating on thosefrequencies, you may not be able to use yourremote control. Using your remote controlnear some types of electronic equipment,such as USB devices, computers or cellphones can interfere with remote operation.Operating your remote control near metal ormetallic-finished purses, bags or clothing caninterfere with remote operation. You can lockand unlock the doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Intelligent Access
The system uses a radio frequency signal tocommunicate with your vehicle and authorizeyour vehicle to unlock when one of thefollowing conditions are met:
•You touch the inside of any exterior doorhandle within 3 ft (1 m) proximity of anintelligent access key.
•You press the luggage compartmentbutton.
•You press a button on the transmitter.
If excessive radio frequency interference ispresent in the area or if the transmitterbattery is low, you may need to mechanicallyunlock your door. You can use themechanical key blade in your intelligentaccess key to open the driver door in thissituation. See Remote Control (page 58).
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Keys and Remote Controls

Locking the Doors
Press the button to lock all doors. A tone sounds and the directionindicators will flash.
Press the button again within three secondsto confirm that all the doors are closed. Thedoors will lock again, a tone sounds and thedirection indicators will flash if all the doorsand the luggage compartment are closed.
Mislock
If any door or the luggage compartment isopen, or if the hood is open on vehicles withan anti-theft alarm or remote start, a tonesounds and the direction indicators will notflash. You can switch this feature on or offin the information display. See InformationMessages (page 123).
Opening the Luggage Compartment
Press twice within three secondsto open the luggage compartment.
Make sure to close and latch the luggagecompartment before driving your vehicle. Anunlatched luggage compartment may causeobjects to fall out or block your view.
Note:The luggage compartment releasebutton only works when your vehicle speedis below 3 mph (5 km/h).
Activating Intelligent Access
General Information
You can unlock and lock the vehicle withouttaking the keys out of your pocket or pursewhen your intelligent access key is within3 ft (1 m) of your vehicle. Intelligent accessuses a sensor on the back of the door handlefor unlocking and a separate sensor on theface of each door handle for locking.
The system will not function if:
•Your vehicle battery has no charge.
•The key battery has no charge.
•The passive key frequencies are jammed.
Note:The system may not function if thepassive key is close to metal objects orelectronic devices, for example keys or acell phone.
Note:If the system does not function, usethe key blade to lock and unlock yourvehicle. See Remote Control (page 58).
Unlocking Using Intelligent Access
With your intelligent access key within 3 ft(1 m) of your vehicle, touch the unlock sensoron the back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful to not touch the locksensor at the same time or pulling the doorhandle too quickly. The intelligent accesssystem requires a brief delay to authenticateyour intelligent access key fob.
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Doors and LocksE138623 E138630 E248553

Low Fuel Reminder
A low fuel reminder displays and sounds at75 mi (120 km) to empty for MyKey, and at50 mi (80 km), 25 mi (40 km), 12 mi (20 km)and 0 mi (0 km) to empty for all vehicle keys.
Variations:
Note:The low fuel reminder can appear atdifferent fuel gauge positions depending onfuel economy conditions. This variation isnormal.
Vehicle Settings and Personalization
Display/Trip
See General Information (page 112).
Information
See General Information (page 112).
Settings
See General Information (page 112).
Brake Coach Display
The Brake Coach appears after your vehiclehas come to a stop. It coaches you to brakein a manner which maximizes the amount ofenergy returned through the regenerativebraking system. The percent displayed is anindication of the regenerative brakingefficiency with 100% representing themaximum amount of energy recovery.
This feature can be switched on or off in theinformation displays settings menu. SeeGeneral Information (page 112).
Trip Summary
Trip Summary displays upon shutting off yourvehicle. The information is cumulative overthe last trip. A new trip begins each time yourstart your vehicle (when the Ready to Drivemessage comes on). Corresponding tripefficiency leaves appear on the rightinformation display.
•Distance - Displays the total distancetraveled, distance traveled on batterypower only (EV distance) and Regendistance. Regen distance is the estimatedrange gained from energy recapturedthrough regenerative braking.
•Energy Use - Displays the average fueleconomy.
•Brake Score - The percent displayed isan indication of the regenerative brakingefficiency for the trip.
Right Information Display
Entertainment
See General Information (page 372).
Phone
See General Information (page 372).
Navigation or Compass
See General Information (page 372).
Fuel Economy
See General Information (page 112).
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Instrument Cluster

Settings
On or OffBattery Display
On or OffRegen Display
Hold OK to ResetDriving History
Right Information Display Controls•Press the up and down arrow buttons toscroll through and highlight the optionswithin a menu.
•Press the right arrow button to enter asub-menu.
•Press the left arrow button to exit a menu.
•Press the OK button to choose andconfirm your selection.
Main menu
From the main menu bar on the right side ofthe information display, you can choose fromthe following categories:
Entertainment
See General Information (page 112).
Phone
See General Information (page 112).
Navigation or Compass
See General Information (page 112).
Fuel Economy
Use the up or down arrow buttons to choosebetween the following display options.
Note:The information display will remember the menu level 2 state when you change the individual key state from the RUN to the OFFposition.
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Information DisplaysE179397

GENERAL INFORMATION
WARNINGS
Extended idling at high engine speedscan produce very high temperaturesin the engine and exhaust system, creatingthe risk of fire or other damage.
Do not park, idle or drive your vehicleon dry grass or other dry ground cover.The emission system heats up the enginecompartment and exhaust system, creatingthe risk of fire.
Do not start the vehicle in a closedgarage or in other enclosed areas.Exhaust fumes can be toxic. Always openthe garage door before you start the vehicle.
If you smell exhaust fumes inside yourvehicle, have your vehicle checked byan authorized dealer immediately. Do notdrive your vehicle if you smell exhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi (8 km)after you reconnect it. This is because theengine management system must realignitself with the engine. You can disregard anyunusual driving characteristics during thisperiod.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start your vehicle, avoid pressingthe accelerator pedal until the ready to driveindicator illuminates. Only use theaccelerator pedal when you have difficultystarting your vehicle.
KEYLESS STARTING
Note:The keyless starting system may notfunction if the key is close to metal objectsor electronic devices such as cellularphones.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the vehicle.
Ignition Modes
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Starting and Stopping the EngineE164319