instrument panel LINCOLN MKZ HYBRID 2019 Owners Manual

Introduction
About This Manual...........................................7
Symbols Glossary.............................................7
Data Recording...............................................10
Perchlorate.......................................................12
Lincoln Automotive Financial Services..........................................................................12
Replacement Parts Recommendation..........................................................................13
Special Notices...............................................13
Mobile Communications Equipment.........14
Export Unique Options..................................14
Environment
Protecting the Environment.........................16
At a Glance
Instrument Panel Overview..........................17
Child Safety
General Information.......................................19
Installing Child Restraints.............................21
Booster Seats.................................................30
Child Restraint Positioning..........................33
Child Safety Locks.........................................35
Seatbelts
Principle of Operation...................................37
Fastening the Seatbelts...............................38
Seatbelt Height Adjustment.........................41
Seatbelt Warning Lamp and IndicatorChime...........................................................42
Seatbelt Reminder.........................................43
Child Restraint and Seatbelt Maintenance.........................................................................44
Seatbelt Extension........................................45
Personal Safety System™
Personal Safety System™.............................46
Supplementary Restraints System
Principle of Operation...................................47
Driver and Passenger Airbags...................48
Front Passenger Sensing System.............50
Side Airbags...................................................52
Driver and Passenger Knee Airbags........53
Safety Canopy™..............................................53
Crash Sensors and Airbag Indicator........55
Airbag Disposal..............................................56
Keys and Remote Controls
General Information on Radio Frequencies.........................................................................57
Remote Control..............................................58
Replacing a Lost Key or Remote Control..........................................................................61
MyKey™
Principle of Operation..................................62
Creating a MyKey..........................................63
Clearing All MyKeys......................................64
Checking MyKey System Status................64
Using MyKey With Remote Start Systems........................................................................65
MyKey Troubleshooting...............................65
Doors and Locks
Locking and Unlocking.................................67
Power Decklid..................................................71
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Changing the 12V Battery.........................308
Checking the Wiper Blades.......................310
Changing the Wiper Blades......................310
Adjusting the Headlamps............................311
Changing a Bulb...........................................312
Changing the Engine Air Filter.................312
Vehicle Care
General Information.....................................314
Cleaning Products........................................314
Cleaning the Exterior..................................315
Waxing............................................................316
Cleaning the Engine....................................317
Cleaning the Windows and Wiper Blades.......................................................................317
Cleaning the Interior....................................318
Cleaning the Instrument Panel andInstrument Cluster Lens........................320
Cleaning Leather Seats.............................320
Repairing Minor Paint Damage.................321
Cleaning the Wheels...................................321
Vehicle Storage...........................................322
Body Styling Kits..........................................323
Wheels and Tires
Tire Sealant and Inflator Kit......................324
Tire Care.........................................................331
Using Summer Tires...................................345
Using Snow Chains.....................................345
Tire Pressure Monitoring System............346
Technical Specifications.............................351
Capacities and Specifications
Engine Specifications.................................353
Motorcraft Parts...........................................354
Vehicle Identification Number.................355
Vehicle Certification Label........................355
Transmission Code Designation.............356
Capacities and Specifications..................357
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
USB Port........................................................369
Media Hub....................................................369
SYNC™ 3
General Information.....................................371
Home Screen...............................................386
Using Voice Recognition...........................388
Entertainment...............................................398
Climate............................................................412
Phone..............................................................416
Navigation.....................................................424
Electric Vehicle Information......................435
Apps.................................................................441
Settings..........................................................444
SYNC™ 3 Troubleshooting.........................463
Accessories
Accessories...................................................481
Lincoln Protect
Lincoln Protect.............................................483
Scheduled Maintenance
General Maintenance Information..........486
Normal Scheduled Maintenance............490
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Table of Contents

INSTRUMENT PANEL OVERVIEW
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At a GlanceE251092

FRONT PASSENGER SENSING
SYSTEM
WARNING: Even with advancedrestraints systems, properly restrain children12 and under in a rear seating position.Failure to follow this could seriously increasethe risk of injury or death.
WARNING: Sitting improperly, out ofposition or with the seatback reclined too farcan take weight off the seat cushion andaffect the decision of the passenger sensingsystem, resulting in serious injury or deathin the event of a crash. Always sit uprightagainst your seat back, with your feet on thefloor.
WARNING: Any alteration ormodification to the front passenger seat mayaffect the performance of the front passengersensing system. This could seriously increasethe risk of injury or death.
This system works with sensors that are partof the front passenger seat and seatbelt todetect the presence of a properly-seatedoccupant and determine if the frontpassenger frontal airbag should be enabled(may inflate) or not.
The front passenger sensing system uses apassenger airbag status indicator thatilluminates indicating that the frontpassenger frontal airbag is either ON(enabled) or OFF (disabled).
The indicator lamp is in the center stack ofthe instrument panel.
Note:The passenger airbag status indicatorOFF and ON indicator lamps illuminate fora short period of time when you first switchthe ignition on to confirm it is functional.
The front passenger sensing system isdesigned to disable (will not inflate) the frontpassenger frontal airbag when the frontpassenger seat is unoccupied, or a rearfacing infant seat, a forward-facing childrestraint, or a booster seat is detected. Evenwith this technology, parents are stronglyencouraged to always properly restrainchildren in the rear seat. The sensor alsoturns off the passenger front airbag whenthe passenger seat is empty.
•When the front passenger sensingsystem disables (will not inflate) the frontpassenger frontal airbag, the passengerairbag status indicator illuminates theOFF lamp and stays lit to remind you thatthe front passenger frontal airbag isdisabled.
•If the child restraint has been installedand the passenger airbag status indicatorilluminates the ON lamp, then switch thevehicle off, remove the child restraintfrom the vehicle and reinstall the restraintfollowing the child restraintmanufacturer's instructions.
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Supplementary Restraints SystemE181984

The system consists of the following:
•A label or embossed side panelindicating that side airbags are fitted toyour vehicle.
•Side airbags inside the driver and frontpassenger seat backrests.
•Front passenger sensing system.
•Crash sensors and monitoring systemwith readiness indicator. See CrashSensors and Airbag Indicator (page 55).
The design and development of the sideairbag system included recommendedtesting procedures that were developed bya group of automotive safety experts knownas the Side Airbag Technical Working Group.These recommended testing procedureshelp reduce the risk of injuries related to thedeployment of side airbags.
DRIVER AND PASSENGER KNEE
AIRBAGS
Driver and passenger knee airbags arelocated under or within the instrument panel.During a crash, the restraints control modulemay activate the driver and passenger kneeairbags (individually or both) based on crashseverity and respective occupant conditions.Under certain crash and occupant conditions,the driver and passenger knee airbags maydeploy (individually or both) but thecorresponding front airbag may not activate.As with front and side airbags, it is importantto be properly seated and restrained toreduce the risk of death or serious injury.
Make sure the knee airbags areoperating properly. See CrashSensors and Airbag Indicator(page 55).
SAFETY CANOPY™
WARNING: Do not place objects ormount equipment on or near the headlinerat the siderail that may come into contactwith a deploying curtain airbag. Failure tofollow these instructions may increase therisk of personal injury in the event of a crash.
WARNING: Do not lean your head onthe door. The curtain airbag could injure youas it deploys from the headliner.
WARNING: Do not attempt to service,repair, or modify the supplementary restraintsystem or associated components. Failureto follow this instruction could result inpersonal injury or death.
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Supplementary Restraints SystemE152533 E67017 E67017

Remote Starting your Vehicle
Note: You must press each button withinthree seconds of each other. If you do notfollow this sequence, your vehicle does notstart remotely, the direction indicators donot flash twice and the horn does not sound.
The label on your transmitter details thestarting procedure.
1. Press the lock button to lock all thedoors.
2.Press the remote start button twice. Theexterior lamps flash twice.
A tone sounds if the system fails to start.
Note:You must press the push buttonignition switch on the instrument panel oncewhile applying the brake pedal beforedriving your vehicle.
The power windows do not work duringremote start and the radio does not turn onautomatically.
The parking lamps remain on and yourvehicle will run for 5, 10 or 15 minutes,depending on the setting.
Extending the Engine Running Time
To extend the engine running time durationof your vehicle during remote start, repeatsteps 1 and 2 while the engine is running. Ifthe duration is set to 15 minutes, the durationextends by another 15 minutes. For example,if your vehicle had been running from thefirst remote start for 5 minutes, your vehiclecontinues to run now for a total of 30minutes. You can extend the engine runningtime duration to a maximum of 30 minutes.
Wait at least five seconds before remotestarting after the engine stops running.
Turning Your Vehicle Off After RemoteStarting
Press the button once. Yourvehicle and the parking lamps turnoff.
You may have to be closer to your vehiclethan when starting due to ground reflectionand the added noise of your running vehicle.
You can switch this feature on or off in theinformation display. See General Information(page 110).
Memory Feature
You can program your intelligent access keyto recall memory positions. See MemoryFunction (page 152).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls canbe purchased from an authorized dealer.Authorized dealers can program remotecontrols for your vehicle. See PassiveAnti-Theft System (page 77).
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Keys and Remote ControlsE138626 E138625

Battery Saver
If you leave the courtesy lamps, interiorlamps or headlamps on, the battery savershuts them off 10 minutes after you switchthe ignition off.
Accessory Mode Battery Saver forIntelligent Access Keys
If you leave the ignition switched on, it shutsoff when it detects a certain amount ofbattery drain, or after 45 minutes.
Luggage Compartment
From Inside Your Vehicle
Press the button on the instrumentpanel to open the luggagecompartment.
With the Remote Control
Press twice within three secondsto open the luggage compartment.
From Outside Your Vehicle
Press the exterior release button to open theluggage compartment. Your vehicle must beunlocked or have an intelligent accesstransmitter within 3 ft (1 m) of the luggagecompartment.
POWER DECKLID (If Equipped)
WARNING: Make sure all persons areclear of the power decklid area before usingthe power decklid control.
WARNING: Keep keys out of the reachof children. Do not allow children to operateor play near an open or moving powerdecklid. You should supervise the operationof the power decklid at all times.
Note:Do not drive with the decklid openunless you switch off the power feature.Make sure the decklid is fully closed beforeyou drive your vehicle.
You can switch the power decklid feature onor off in the information display. See GeneralInformation (page 110). The remote controland instrument panel button will still operatethe decklid regardless of the setting.
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Doors and LocksE138633 E138630 E205262

Opening and Closing the PowerDecklid
Note:You can reverse the decklidmovement. Press the instrument panel ordecklid button again, or press the remotecontrol button twice.
Note:Do not push or pull on the powerdecklid while it is under operation, as thismay cause damage to your vehicle.
The decklid will only operate with thetransmission in park (P).
If the decklid reverses or starts to close afteran open request, you will hear a fastcontinuous chime. This indicates excessiveload on the decklid or a possible gas strutfailure. If the decklid continues to close afteropening, have the system checked by anauthorized dealer.
From Inside Your Vehicle
Press the button on the instrumentpanel.
With the Remote Control
Press the button twice within threeseconds.
From Outside Your Vehicle
Press the exterior release button to open theluggage compartment. Your vehicle must beunlocked or have an intelligent accesstransmitter within 3 ft (1 m) of the luggagecompartment.
Note:Let the power system operate thedecklid after pressing the control. Pushingor pulling the decklid may activate theobstacle detection feature and stop thepower operation.
With the Decklid Close Button
Press the button inside the decklidon the left-hand side.
Obstacle Detection
The decklid will reverse to full open if itdetects an obstacle while closing. Threechimes will sound as the decklid begins toreopen. Remove the obstacle to close thedecklid.
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Doors and LocksE138633 E138630 E205262 E194407

Note:Before driving your vehicle, check theinstrument cluster for a trunk ajar or doorajar message or warning indicator. Failureto do this could result in unintentionallyleaving the decklid open while driving.
The decklid will stop and three chimes willsound if it detects an obstacle while opening.Remove the obstacle to operate the decklid.
Resetting the Power Decklid
The decklid may not operate correctly andyou may need to reset it if:
•The vehicle battery charge is low.
•You disconnect the battery.
•You manually close the decklid and leaveit unlatched.
To reset the power decklid:
1. Disconnect the battery for 20 secondsthen reconnect the battery.
2. Manually close the decklid making sureit is fully closed.
3.Power open the decklid using the remotecontrol or instrument panel button.
KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRYKEYPAD
The keypad is located near the driverwindow. It is invisible until you touch it, thenit lights up so you can see and touch theappropriate buttons.
Note:If you enter your entry code too faston the keypad, the unlock function may notwork. Re-enter your entry code more slowly.
You can use the keypad to:
•Lock or unlock the doors.
•Program and erase personal entry codes.
•Arm and disarm the anti-theft alarm.
•Release the trunk.
Note:The keypad does not operate a powerdecklid.
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Doors and LocksE138637

GENERAL INFORMATION
Condensation in the Exterior FrontLamps and Rear Lamps
Exterior front lamps and rear lamps havevents to accommodate normal changes inair pressure.
Condensation can be a natural by-productof this design. When moist air enters thelamp assembly through the vents, there is apossibility that condensation can occur whenthe temperature is cold. When normalcondensation occurs, a fine mist can form onthe interior of the lens. The fine misteventually clears and exits through the ventsduring normal operation.
Clearing time may take as long as 48 hoursunder dry weather conditions.
Examples of acceptable condensation are:
•The presence of a fine mist (no streaks,drip marks or large droplets).
•A fine mist covers less than 50% of thelens.
Examples of unacceptable condensation are:
•A water puddle inside the lamp.
•Streaks, drip marks or large dropletspresent on the interior of the lens.
If you see any unacceptable condensation,have your vehicle checked by an authorizeddealer.
LIGHTING CONTROL
Lamps off.A
Parking lamps, instrument panellamps, license plate lamps and taillamps.
B
Headlamp low beam.C
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LightingE142449