roof LINCOLN MKZ HYBRID 2019 Owners Manual

Keyless Entry...................................................73
Interior Luggage Compartment Release.........................................................................75
Security
Passive Anti-Theft System...........................77
Anti-Theft Alarm.............................................78
Steering Wheel
Adjusting the Steering Wheel....................80
Audio Control..................................................81
Voice Control...................................................81
Cruise Control................................................82
Information Display Control........................82
Heated Steering Wheel...............................82
Wipers and Washers
Windshield Wipers........................................83
Autowipers......................................................84
Windshield Washers.....................................85
Lighting
General Information......................................86
Lighting Control.............................................86
Autolamps........................................................87
Instrument Lighting Dimmer.......................88
Headlamp Exit Delay....................................88
Daytime Running Lamps..............................88
Automatic High Beam Control...................89
Adaptive Headlamps....................................90
Direction Indicators........................................91
Welcome Lighting...........................................91
Interior Lamps.................................................92
Ambient Lighting...........................................93
Windows and Mirrors
Power Windows.............................................94
Global Opening and Closing......................95
Exterior Mirrors...............................................95
Interior Mirror..................................................98
Sun Visors.......................................................99
Sun Shades.....................................................99
Moonroof.........................................................99
Instrument Cluster
Gauges...........................................................102
Warning Lamps and Indicators.................104
Audible Warnings and Indicators.............109
Information Displays
General Information.....................................110
Information Messages.................................121
Climate Control
Automatic Climate Control..........................141
Hints on Controlling the Interior Climate.......................................................................143
Heated Windshield......................................144
Heated Rear Window..................................144
Heated Exterior Mirrors..............................144
Cabin Air Filter..............................................144
Remote Start..................................................145
Seats
Sitting in the Correct Position...................146
Head Restraints.............................................147
Power Seats...................................................148
Memory Function.........................................152
Rear Seats......................................................153
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

The childproof locks are located on the rearedge of each rear door and must be setseparately for each door.
Left-Hand Side
Turn counterclockwise to lock and clockwiseto unlock.
Right-Hand Side
Turn clockwise to lock and counterclockwiseto unlock.
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Child SafetyE112197

WARNING: All occupants of yourvehicle, including the driver, should alwaysproperly wear their seatbelts, even when anairbag supplemental restraint system isprovided. Failure to properly wear yourseatbelt could seriously increase the risk ofinjury or death.
WARNING: To reduce risk of injury, donot obstruct or place objects in thedeployment path of the airbag.
WARNING: If a supplementary restraintsystem component has deployed, it will notfunction again. Have the system andassociated components inspected as soonas possible. Failure to follow this instructioncould result in personal injury or death.
The Safety Canopy deploys during significantside crashes or when a certain likelihood ofa rollover event is detected by the rolloversensor. The Safety Canopy is mounted tothe roof side rail sheet metal, behind theheadliner, above each row of seats. In certainsideways crashes or rollover events, the
Safety Canopy will be activated, regardlessof which seats are occupied. The SafetyCanopy is designed to inflate between theside window area and occupants to furtherenhance protection provided in side impactcrashes and rollover events.
The system consists of the following:
•Safety Canopy curtain airbags above thetrim panels over the front and rear sidewindows identified by a label or wordingon the headliner or roof-pillar trim.
•A flexible headliner which opens abovethe side doors to allow air curtaindeployment
· Crash sensors and monitoringsystem with a readiness indicator.See Crash Sensors and AirbagIndicator (page 55).
Properly restrain children 12 years old andunder in the rear seats. The Safety Canopywill not interfere with children restrainedusing a properly installed child or boosterseat because it is designed to inflatedownward from the headliner above thedoors along the side window opening.
The design and development of the SafetyCanopy included recommended testingprocedures that were developed by a groupof automotive safety experts known as theSide Airbag Technical Working Group. Theserecommended testing procedures helpreduce the risk of injuries related to thedeployment of side airbags (including theSafety Canopy).
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Supplementary Restraints SystemE75004 E67017

Window Lock
Press the control to lock or unlock the rearwindow controls. It illuminates when youlock the rear window controls.
Accessory Delay
You can use the window switches for severalminutes after you switch the ignition off oruntil you open either front door.
GLOBAL OPENING AND CLOSING
You can use the remote control to operatethe windows with the ignition off.
Note:You can enable or disable this featurein the information display or see anauthorized dealer. See General Information(page 110).
Note:To operate this feature, accessorydelay must not be active.
Opening the Windows
You can only open the windows for a shorttime after you unlock your vehicle with theremote control. After you unlock your vehicle,press and hold the remote control unlockbutton to open the windows and vent themoonroof. Release the button oncemovement starts. Press the lock or unlockbutton to stop movement.
Closing the Windows
WARNING: When closing the windowsand moonroof, you should verify they arefree of obstructions and make sure thatchildren and pets are not in the proximity ofthe window openings.
To close the windows and moonroof, pressand hold the remote control lock button.Release the button once movement starts.Press the lock or unlock button to stopmovement.
EXTERIOR MIRRORS
Power Exterior Mirrors
WARNING: Do not adjust the mirrorswhen your vehicle is moving.
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Windows and MirrorsE144072

SUN VISORS
Rotate the sun visor toward the side windowand extend it rearward for extra shade.
Illuminated Vanity Mirror
Lift the cover to switch the lamp on.
SUN SHADES
Note:Do not try to move the sun shademanually.
The power rear sun shade covers the rearwindow of the vehicle.
The control is in the overhead console.
The sun shade has a one-touch up and downfeature. Press and release the control tomove the sun shade. To stop motion, pressthe control a second time.
The sun shade automatically retracts whenyou shift the transmission into R (Reverse).
MOONROOF (If Equipped)
WARNING: Do not leave childrenunattended in your vehicle and do not letthem play with the moonroof. Failure tofollow this instruction could result in personalinjury.
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Windows and MirrorsE138666 E162197 E145986

WARNING: When closing themoonroof, verify that it is free of obstructionand make sure that children and pets are notin the proximity of the roof opening.
Type 1
The sliding shade can be manually openedor closed when the moonroof is closed. Pullthe shade toward the front of the vehicle toclose it.
The moonroof controls are on the overheadconsole and have a one-touch open andclose feature. To stop it during one-touchoperation, touch the control a second time.
Opening and Closing
OpenA
VentB
CloseC
Press A to open the moonroof. It will stopshort of the fully opened position.
Note:This position helps to reduce windnoise or rumbling which may happen withthe moonroof fully open. Press A again tofully open the moonroof.
Press C to close the moonroof.
Venting the Moonroof
Press and release to close the sunshade. Iffully open, the sunshade stops after coveringthe rear glass panel. Press and release againto fully close the sunshade.
Bounce-Back
The moonroof reverses some distance if anobstacle is detected while closing.
Press and hold C within two seconds of abounce-back event to override this function.
Type 2
Note:With the panoramic moonroof fullyopen and vehicle speed increasing to about50 mph (80 km/h), the moonroof openingpanel closes about 8 in (20 cm) to reduceexcessive wind noise at higher speeds. Thisfeature only functions one time per key cycle,so that you can open the glass further ifdesired.
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Windows and MirrorsE144499

The moonroof controls are on the overheadconsole and have a one-touch open andclose feature. To stop its movement duringone-touch operation, press the control asecond time.
Opening and Closing
Moonroof open.A
Moonroof vent.B
Sunshade open.C
Sunshade close.D
Moonroof close.E
Moonroof Open
Press and release to open the moonroof. The moonroof stops short of the fully openedposition. Press and release the control againto open the moonroof fully.
Moonroof Vent
Press and release to vent the moonroof.
Sunshade Open
Press and release to open the sunshade.The sunshade opens with the moonroof. Youcan also open the sunshade with themoonroof closed.
Note:The sunshade stops short of its fullyopened position for the comfort of rearpassengers. To open the sunshade fully,press the control again.
Sunshade Close
Press and release to close the sunshade. Iffully open, the sunshade stops after coveringthe rear glass panel. Press and release againto fully close the sunshade.
Moonroof Close
Press and release to close the moonrooffrom either the open or vent positions.
Bounce-Back
The moonroof reverses some distance if anobstacle is detected while closing.
To override this feature, press and hold themoonroof close control within two secondsafter the roof comes to a stop following abounce-back reversal or two successivereversals.
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Windows and MirrorsE191272

PRINCIPLE OF OPERATION
WARNING: Vehicle modificationsinvolving braking system, aftermarket roofracks, suspension, steering system, tireconstruction and wheel and tire size maychange the handling characteristics of yourvehicle and may adversely affect theperformance of the electronic stability controlsystem. In addition, installing any stereoloudspeakers may interfere with andadversely affect the electronic stabilitycontrol system. Install any aftermarket stereoloudspeaker as far as possible from the frontcenter console, the tunnel, and the frontseats in order to minimize the risk ofinterfering with the electronic stability controlsensors. Reducing the effectiveness of theelectronic stability control system could leadto an increased risk of loss of vehicle control,vehicle rollover, personal injury and death.
WARNING: Remember that evenadvanced technology cannot defy the lawsof physics. It’s always possible to lose controlof a vehicle due to inappropriate driver inputfor the conditions. Aggressive driving on anyroad condition can cause you to lose controlof your vehicle increasing the risk of personalinjury or property damage. Activation of theelectronic stability control system is anindication that at least some of the tires haveexceeded their ability to grip the road; thiscould reduce the operator’s ability to controlthe vehicle potentially resulting in a loss ofvehicle control, vehicle rollover, personalinjury and death. If your electronic stabilitycontrol system activates, SLOW DOWN.
The system automatically turns on each timeyou switch the ignition on.
If a fault occurs in either the stability controlor the traction control system, you mayexperience the following conditions:
•The stability and traction control lightilluminates steadily.
•The stability control and traction controlsystems do not enhance your vehicle'sability to maintain traction of the wheels.
If a driving condition activates either thestability control or the traction control systemyou may experience the following conditions:
•The stability and traction control lightflashes.
•Your vehicle slows down.
•Reduced engine power.
•A vibration in the brake pedal.
•The brake pedal is stiffer than usual.
•If the driving condition is severe and yourfoot is not on the brake, the brake pedalmay move as the system applies higherbrake force.
The stability control system has severalfeatures built into it to help you maintaincontrol of your vehicle:
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Stability Control

Active park assist is a multi-step process andmay require you to shift the transmissionmultiple times. Follow the onscreeninstructions until the parking maneuver iscomplete.
If you are uncomfortable with the proximityto any vehicle or object, you may choose tooverride the system by grabbing the steeringwheel, or by taking full control of your vehicleafter pressing the active park assist button.
Keep your hands, hair, clothing and anyloose items clear of the steering wheel whenusing active park assist.
The sensors are on the front and rearbumpers.
The system may not correctly operate in anyof the following conditions:
•You use a spare tire or a tire that issignificantly worn more than the othertires.
•One or more tires are incorrectly inflated.
•You try to park on a tight curve.
•Something passes between the frontbumper and the parking space. Forexample, a pedestrian or cyclist.
•The edge of the neighboring parkedvehicle is high off the ground. Forexample, a bus, tow truck or flatbedtruck.
•The weather conditions are poor. Forexample, during heavy rain, snow, fog,high humidity and high temperatures.
Do not use the system if:
•You have attached an add-on accessoryclose to the sensors on the front or rearof your vehicle. For example, a bike rackor trailer.
•You have attached an overhangingobject to the roof. For example, asurfboard.
•The front bumper, rear bumper or theside sensors are damaged.
•The correct tire size is not in use on yourvehicle. For example, a mini-spare tire.
Using Active Park Assist
Selecting an Active Park Assist Mode
Press the button once to activateparallel parking. Press the buttona second time to activateperpendicular parking. If you press thebutton again the system switches off.
If your vehicle is parked and after you switchthe ignition on, you can use the informationdisplay to toggle through the modes. Pressthe button to switch the system on and openthe system menu in the information display.
Note:If your vehicle is parked, the defaultmode is parallel park out assist. However, ifyou did not use active park assist to parallelpark your vehicle, use the informationdisplay to select park out assist.
Note:You can repeatedly press the activepark assist button to toggle through themodes only after moving your vehicleapproximately 33 ft (10 m).
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Parking AidsE146186

Disputes submitted to the BBB AUTO LINEprogram are usually decided within forty daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application. Youwill be asked for your name and address,general information about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that will need to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBwill review the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
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Customer Assistance