transmission LINCOLN MKZ HYBRID 2019 Owners Manual

Heated Seats.................................................154
Climate Controlled Seats...........................155
Rear Seat Armrest........................................156
Universal Garage Door Opener
Universal Garage Door Opener...............158
Auxiliary Power Points
Auxiliary Power Points................................163
Storage Compartments
Center Console............................................165
Overhead Console......................................165
Starting and Stopping the Engine
General Information....................................166
Keyless Starting............................................166
Starting a Hybrid Electric Vehicle System.......................................................................167
Engine Block Heater...................................169
Unique Driving Characteristics
Hybrid Vehicle Operation............................171
EcoSelect........................................................173
Hybrid Vehicle Frequently AskedQuestions...................................................174
Fuel and Refueling
Safety Precautions.......................................177
Fuel Quality....................................................177
Fuel Filler Funnel Location.........................179
Running Out of Fuel.....................................179
Refueling........................................................180
Fuel Consumption........................................183
Engine Emission Control
Emission Law.................................................185
Catalytic Converter......................................186
High Voltage Battery
General Information....................................189
High Voltage Battery Cut-Off Switch......190
Transmission
Automatic Transmission..............................191
Brakes
General Information....................................196
Hints on Driving With Anti-Lock Brakes.......................................................................197
Electric Parking Brake.................................197
Auto Hold.......................................................199
Traction Control
Principle of Operation................................202
Using Traction Control...............................202
Stability Control
Principle of Operation................................203
Using Stability Control...............................204
Parking Aids
Principle of Operation................................206
Rear Parking Aid.........................................206
Front Parking Aid........................................207
Side Sensing System.................................208
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Table of Contents

Active Park Assist........................................210
Rear View Camera.......................................218
Cruise Control
Principle of Operation................................222
Using Cruise Control..................................222
Using Adaptive Cruise Control................223
Driving Aids
Driver Alert....................................................232
Lane Keeping System................................234
Blind Spot Information System................239
Cross Traffic Alert.........................................241
Steering.........................................................245
Pre-Collision Assist.....................................246
Drive Control.................................................251
Load Carrying
Load Limit......................................................253
Towing
Towing a Trailer...........................................258
Towing the Vehicle on Four Wheels......258
Driving Hints
Breaking-In...................................................259
Economical Driving.....................................259
Driving Through Water..............................259
Floor Mats.....................................................260
Roadside Emergencies
Roadside Assistance..................................262
Hazard Flashers..........................................263
Fuel Shutoff..................................................263
Jump Starting the Vehicle.........................264
Collision, Damage or Fire Event..............267
Post-Crash Alert System...........................268
Transporting the Vehicle...........................269
Towing Points...............................................269
Customer Assistance
Getting the Services You Need................271
In California (U.S. Only)..............................272
The Better Business Bureau (BBB) AutoLine Program (U.S. Only).......................273
Utilizing the Mediation/Arbitration Program(Canada Only)..........................................274
Getting Assistance Outside the U.S. andCanada......................................................275
Ordering Additional Owner's Literature.......................................................................277
Reporting Safety Defects (U.S. Only)......277
Reporting Safety Defects (Canada Only)......................................................................278
Fuses
Fuse Specification Chart...........................279
Changing a Fuse.........................................295
Maintenance
General Information...................................298
Opening and Closing the Hood..............298
Under Hood Overview..............................299
Engine Oil Dipstick......................................301
Engine Oil Check.........................................301
Oil Change Indicator Reset......................302
Engine Coolant Check...............................302
Automatic Transmission Fluid Check......307
Brake Fluid Check.......................................307
Washer Fluid Check...................................308
Fuel Filter......................................................308
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Table of Contents

Changing the 12V Battery.........................308
Checking the Wiper Blades.......................310
Changing the Wiper Blades......................310
Adjusting the Headlamps............................311
Changing a Bulb...........................................312
Changing the Engine Air Filter.................312
Vehicle Care
General Information.....................................314
Cleaning Products........................................314
Cleaning the Exterior..................................315
Waxing............................................................316
Cleaning the Engine....................................317
Cleaning the Windows and Wiper Blades.......................................................................317
Cleaning the Interior....................................318
Cleaning the Instrument Panel andInstrument Cluster Lens........................320
Cleaning Leather Seats.............................320
Repairing Minor Paint Damage.................321
Cleaning the Wheels...................................321
Vehicle Storage...........................................322
Body Styling Kits..........................................323
Wheels and Tires
Tire Sealant and Inflator Kit......................324
Tire Care.........................................................331
Using Summer Tires...................................345
Using Snow Chains.....................................345
Tire Pressure Monitoring System............346
Technical Specifications.............................351
Capacities and Specifications
Engine Specifications.................................353
Motorcraft Parts...........................................354
Vehicle Identification Number.................355
Vehicle Certification Label........................355
Transmission Code Designation.............356
Capacities and Specifications..................357
Bulb Specification Chart............................363
Audio System
General Information...................................366
Audio Unit.....................................................368
USB Port........................................................369
Media Hub....................................................369
SYNC™ 3
General Information.....................................371
Home Screen...............................................386
Using Voice Recognition...........................388
Entertainment...............................................398
Climate............................................................412
Phone..............................................................416
Navigation.....................................................424
Electric Vehicle Information......................435
Apps.................................................................441
Settings..........................................................444
SYNC™ 3 Troubleshooting.........................463
Accessories
Accessories...................................................481
Lincoln Protect
Lincoln Protect.............................................483
Scheduled Maintenance
General Maintenance Information..........486
Normal Scheduled Maintenance............490
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Table of Contents

On Board Diagnostics Data LinkConnector
WARNING: Do not connect wirelessplug-in devices to the data link connector.Unauthorized third parties could gain accessto vehicle data and impair the performanceof safety related systems. Only allow repairfacilities that follow our service and repairinstructions to connect their equipment tothe data link connector.
Your vehicle has an OBD Data LinkConnector (DLC) that is used in conjunctionwith a diagnostic scan tool for vehiclediagnostics, repairs and reprogrammingservices. Installing an aftermarket device thatuses the DLC during normal driving forpurposes such as remote insurance companymonitoring, transmission of vehicle data toother devices or entities, or altering theperformance of the vehicle, may cause
interference with or even damage to vehiclesystems. We do not recommend or endorsethe use of aftermarket plug-in devices unlessapproved by Ford. The vehicle Warranty willnot cover damage caused by an aftermarketplug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend that youuse extreme caution when using any devicethat may take your focus off the road. Yourprimary responsibility is the safe operationof your vehicle. We recommend against theuse of any hand-held device while drivingand encourage the use of voice-operatedsystems when possible. Make sure you areaware of all applicable local laws that mayaffect the use of electronic devices whiledriving.
Using mobile communications equipment isbecoming increasingly important in theconduct of business and personal affairs. However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly in emergencysituations. Safety must be paramount whenusing mobile communications equipment toavoid negating these benefits. Mobilecommunication equipment includes, but isnot limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehiclemay be equipped with features and optionsthat are different from the features andoptions that are described in this Owner’sManual. A market unique supplement maybe supplied that complements this book. Byreferring to the market unique supplement,if provided, you can properly identify thosefeatures, recommendations and
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Introduction

Deactivating and Activating the Belt-MinderFeature
WARNING: While the system allowsyou to deactivate it, this system is designedto improve your chances of being safelybelted and surviving an accident. Werecommend you leave the system activatedfor yourself and others who may use thevehicle.
Note:The driver and front passengerwarnings switch on and off independently.When you perform this procedure for oneseating position, do not buckle the otherposition as this will terminate the process.
Read Steps 1 - 4 thoroughly beforeproceeding with the programmingprocedure.
Before following the procedure, make surethat:
•The parking brake is set.
•The transmission is in park (P) or neutral(N).
•The ignition is off.
•The driver and front passenger safetybelts are unbuckled.
1. Switch the ignition on. Do not start thevehicle.
2. Wait until the safety belt warning lightturns off (about one minute). After Step2, wait an additional 5 seconds beforeproceeding with Step 3. Once you startStep 3, you must complete the procedurewithin 30 seconds.
3.For the seating position you are switchingoff, buckle then unbuckle the safety beltthree times at a moderate speed, endingin the unbuckled state. After Step 3, thesafety belt warning light turns on.
4. While the safety belt warning light is on,buckle and then unbuckle the safety belt.After Step 4, the safety belt warning lightflashes for confirmation.
•This will switch the feature off for thatseating position if it is currently on.
•This will switch the feature on for thatseating position if it is currently off.
CHILD RESTRAINT AND SEATBELT
MAINTENANCE
Inspect the vehicle seatbelts and childrestraint systems periodically to make surethey work properly and are not damaged.Inspect the vehicle seatbelts to make surethere are no nicks, tears or cuts. Replace ifnecessary. All vehicle seatbelt assemblies,including retractors, buckles, front seatbeltbuckle assemblies, buckle supportassemblies (slide bar-if equipped), shoulderbelt height adjusters (if equipped), shoulderbelt guide on seatback (if equipped), rearinflatable seatbelts (if equipped), childrestraint LATCH and tether anchors, andattaching hardware, should be inspectedafter a crash. Read the child restraintmanufacturer's instructions for additionalinspection and maintenance informationspecific to the child restraint.
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Seatbelts

5. Reinstall the battery cover and the keyblade.
Car Finder
Press the button twice within threeseconds. A tone sounds and thedirection indicators flash. Werecommend you use this method to locateyour vehicle, rather than using the panicalarm.
Sounding the Panic Alarm
Note:The panic alarm only operates whenthe ignition is off.
Press the button to sound thepanic alarm. Press the buttonagain or switch the ignition on toturn it off.
Remote Start
WARNING: To avoid exhaust fumes,do not use remote start if your vehicle isparked indoors or in areas that are not wellventilated.
Note:Do not use remote start if your fuellevel is low.
The remote start button is on thetransmitter.
This feature allows you to start your vehiclefrom the outside. The transmitter has anextended operating range.
You can configure your automatic climatecontrol to operate when you remote startyour vehicle. See Climate Control (page 141).
Many states and provinces have restrictionsfor the use of remote start. Check your localand state or provincial laws for specificrequirements regarding remote startsystems.
The remote start system does not work if anyof the following occur:
•The ignition is on.
•The anti-theft alarm triggers.
•You switch the feature off in theinformation display.
•The hood is open.
•The transmission is not in park (P).
•The battery voltage is below theminimum operating voltage.
Remote Control Feedback (If Equipped)
An LED on the remote control provides statusfeedback of remote start or stop commands.
StatusLED
Remote startsuccessfulSolid green
Remote stopsuccessfulSolid red
Request failed orstatus not receivedBlinking red
Status incompleteBlinking green
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Keys and Remote ControlsE138623 E138624 E138625

With your intelligent access key within 3 ft(1 m) of your vehicle, touch the outer doorhandle lock sensor for approximately onesecond to lock, being careful to not touchthe unlock sensor on the back of the doorhandle at the same time. After locking, youcan immediately pull on the door handle toconfirm locking occurred withoutinadvertently unlocking.
Locking and Unlocking the Doors withthe Key Blade
If the central locking function does notoperate, lock the doors individually using thekey in the position shown.
On the driver side, turn the key clockwise tolock. On the passenger side, turn the keycounterclockwise to lock.
Smart Unlocks for Intelligent AccessKeys
This feature helps to prevent you fromlocking your intelligent access key insideyour vehicle's passenger compartment orrear cargo area.
When you electronically lock your vehiclewith any door open, the transmission is inpark (P) and the ignition is off, the systemsearches for an intelligent access key insideyour vehicle after you close the last door. Ifthe system finds a key, all of the doorsimmediately unlock and a tone sounds,indicating a key is inside.
You can override the smart unlock featureand intentionally lock the intelligent accesskey inside your vehicle.
To do this, lock your vehicle after you haveclosed all the doors by:
•Using the keyless entry keypad.
•Pressing the lock button on anotherintelligent access key.
•Touching the locking area on the front ofthe door handle with another intelligentaccess key in your hand.
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Doors and LocksE112203

When you open one of the front doors andlock your vehicle using the power door lockcontrol, all doors will lock then unlock if:
•The ignition is on.
•The ignition is off and the transmissionis not in park (P).
Autolock (If Equipped)
Autolock locks all the doors when:
•All doors are closed.
•The ignition is on.
•You shift into any gear putting yourvehicle in motion.
•Your vehicle reaches a speed greaterthan 12 mph (20 km/h).
Autolock repeats when:
•You open then close any door while theignition is on and your vehicle speed is9 mph (15 km/h) or lower.
•Your vehicle reaches a speed greaterthan 12 mph (20 km/h).
Autounlock
Autounlock unlocks all the doors when:
•The ignition is on, all the doors areclosed, and your vehicle has beenmoving at a speed greater than 12 mph(20 km/h).
•Your vehicle comes to a stop and youswitch the ignition off or to the accessoryposition.
•You open the driver door within 10minutes of switching the ignition off or toaccessory.
Note:The doors will not autounlock if youelectronically lock your vehicle after youswitch the ignition off and before you openthe driver door.
Enabling or Disabling Autounlock
You can enable or disable the autounlockfeature in the information display or anauthorized dealer can do it for you. SeeGeneral Information (page 110).
Illuminated Entry
The interior lamps and some exterior lampsilluminate when you unlock the doors withthe remote control.
The illuminated entry system turns off thelights if:
•The ignition is on.
•You press the remote control lock button.
•After 25 seconds of illumination.
The lights do not turn off if:
•You turn them on with the lamp control.
•Any door is open.
Illuminated Exit
The interior lamps and some exterior lampsilluminate when all doors are closed and youswitch the ignition off.
The lamps turn off when all the doors remainclosed and:
•25 seconds have elapsed.
•You press the push button ignitionswitch.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Doors and Locks

Opening and Closing the PowerDecklid
Note:You can reverse the decklidmovement. Press the instrument panel ordecklid button again, or press the remotecontrol button twice.
Note:Do not push or pull on the powerdecklid while it is under operation, as thismay cause damage to your vehicle.
The decklid will only operate with thetransmission in park (P).
If the decklid reverses or starts to close afteran open request, you will hear a fastcontinuous chime. This indicates excessiveload on the decklid or a possible gas strutfailure. If the decklid continues to close afteropening, have the system checked by anauthorized dealer.
From Inside Your Vehicle
Press the button on the instrumentpanel.
With the Remote Control
Press the button twice within threeseconds.
From Outside Your Vehicle
Press the exterior release button to open theluggage compartment. Your vehicle must beunlocked or have an intelligent accesstransmitter within 3 ft (1 m) of the luggagecompartment.
Note:Let the power system operate thedecklid after pressing the control. Pushingor pulling the decklid may activate theobstacle detection feature and stop thepower operation.
With the Decklid Close Button
Press the button inside the decklidon the left-hand side.
Obstacle Detection
The decklid will reverse to full open if itdetects an obstacle while closing. Threechimes will sound as the decklid begins toreopen. Remove the obstacle to close thedecklid.
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Doors and LocksE138633 E138630 E205262 E194407

Type One - Conventional (Non-Configurable)
The daytime running lamps turn on when:
1. Switching the ignition on.
2. The transmission is not in park (P) forvehicles with automatic transmissions, orreleasing the parking brake for vehicleswith manual transmissions.
3. The lighting control is in the off, parkinglamp or autolamps positions.
4. The headlamps are off.
Type Two - Configurable
Switch the daytime running lamps on or offusing the information display. SeeInformation Displays (page 110).
The daytime running lamps turn on when:
1. The lamps are on in the informationdisplay.
2. Switching the ignition on.
3. The transmission is not in park (P) forvehicles with automatic transmissions, orreleasing the parking brake for vehicleswith manual transmissions.
4. The lighting control is in the autolampsposition.
5. The headlamps are off.
The other lighting control switch positionsdo not turn on the daytime running lamps.
If the daytime running lamps are off in theinformation display, the lamps stay off in allswitch positions.
AUTOMATIC HIGH BEAM
CONTROL (If Equipped)
WARNING: The system does notrelieve you of your responsibility to drive withdue care and attention. You may need tooverride the system if it does not turn thehigh beams on or off.
The system turns on high beams if it is darkenough and no other traffic is present. If itdetects an approaching vehicle’s headlampsor tail lamps, or street lighting ahead, thesystem turns off high beams before they candistract other road users. Low beams remainon.
Note:The system may not operate properlyif the sensor is blocked. Keep the windshieldfree from obstruction or damage.
Note:The system may not operate properlyin cold or inclement conditions. You canswitch on the high beams by overriding thesystem.
Note:If the system detects a blockage, forexample bird droppings, bug splatter, snowor ice, the system goes into low beam modeuntil you clear the blockage. A message mayappear in the information display if thecamera is blocked.
Note:Using much larger tires or equippingvehicle accessories such as snowplows canmodify your vehicle's ride height anddegrade automatic high beam controlperformance.
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MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Lighting