ECO mode LINCOLN MKZ HYBRID 2020 Owners Manual

Antenna Positions
Maximum output power Watt (Peak RMS)
Frequency Band MHz
2, 3
50
142-176
2, 3
50
380-512
2, 3
10
806-870
Note: After the installation of radio frequency
transmitters, check for disturbances from
and to all electrical equipment in your
vehicle, both in the standby and transmit
modes.
Check all electrical equipment:
• With the ignition ON.
• With the engine running.
• During a road test at various speeds.
Check that electromagnetic fields generated
inside your vehicle cabin by the transmitter
installed do not exceed applicable human
exposure requirements.
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Appendices

Taiwan Territory
Note: In accordance with the management
approach of low-power radio wave radiation
motors:
Article 12: For approved and certified
low-power radiation motor models,
companies, firms or users must not alter the
frequency, increase the power or change the
characteristics and functions of the original
design without authorization.
Article 14: The usage of low-power
radio-frequency motors must not affect
aviation safety and interfere with legal
telecommunications. Should interference be
detected, immediately stop using the device
and only resume usage after ensuring that
there is no longer any interference. For the
legal telecommunication and wireless
telecommunication of the telco, the
low-power radio frequency motor must be
able to tolerate legal limits of interference
from telecommunication, industrial, scientific
and radio wave equipment.
SUNA TRAFFIC CHANNEL – TERMS AND
CONDITIONS
By activating, using and/or accessing the
SUNA Traffic Channel, SUNA Predictive or
other content or material provided by
Intelematics (together, SUNA Products
and/or Services), you must accept certain
terms and conditions. The following is a brief
summary of the terms and conditions that
apply to you. To view the full terms and
conditions relevant to your use of the SUNA
Products and/or Services, please consult: Website
www.sunatraffic.com.au/termsandcondi- tions/
1. Acceptance
By using SUNA Products and/or Services,
you will be deemed to have accepted and
agreed to be bound by the terms and
conditions fully detailed at: Website
www.sunatraffic.com.au/termsandcondi- tions/
2. Intellectual Property
SUNA Products and/or Services are for your
personal use. You may not record, or
retransmit the content, nor use the content
in association with any other traffic
information or route guidance service or
device not approved by Intelematics. You
obtain no right of ownership in any
Intellectual Property Rights (including
copyright) in the data that is used to provide
SUNA Products and/or Services.
3. Appropriate Use
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9
911 Assist...........................................................55
A
A/C See: Climate Control............................................141
About This Manual
............................................7
ABS See: Brakes...........................................................198
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes................................................................199
Accessories....................................................457
Accessories See: Replacement Parts Recommendation.....15
ACC See: Using Adaptive Cruise Control..............227
Active Park Assist
..........................................214
Using Active Park Assist....................................215
Adaptive Headlamps
.....................................90
System Check........................................................90
Adjusting the Headlamps............................315 Horizontal Aim Adjustment...............................316
Vertical Aim Adjustment....................................315 Adjusting the Steering Wheel - Vehicles
With: Manual Adjustable Steering
Column...........................................................80
Adjusting the Steering Wheel - Vehicles With: Power Adjustable Steering
Column...........................................................80
End of Travel Position...........................................81
Memory Feature.....................................................81
AFS See: Adaptive Headlamps..................................90
Airbag Disposal
...............................................54
Air Conditioning See: Climate Control............................................141
Air Filter See: Changing the Engine Air Filter...............316
Alarm See: Anti-Theft Alarm...........................................78
Ambient Lighting
............................................92
Adjusting the Brightness....................................92
Changing the Color..............................................92
Switching Ambient Lighting Off........................92
Switching Ambient Lighting On........................92
Anti-Theft Alarm..............................................78 Arming the Alarm..................................................79
Disarming the Alarm.............................................79
Appendices
....................................................492
Apps.................................................................435 SiriusXM Traffic and Travel Link......................436 Using Apps on an Android Device................435
Using Apps on an iOS Device.........................
435
Using Mobile Navigation on an Android Device...............................................................436
At a Glance
........................................................19
Audible Warnings and Indicators..............109
Headlamps On Warning Chime.......................109
Keyless Warning Alert........................................109
Parking Brake On Warning Chime..................
109
Audio Control..................................................82 You can operate the following functions with
the control:.........................................................82
Audio System
.................................................381
General Information............................................381
Audio Unit......................................................382 Adjusting the Volume........................................382
Changing Radio Stations..................................
382
Ejecting the CD...................................................382
Inserting a CD......................................................383
Playing or Pausing Media.................................383
Selecting the Audio Modes.............................
383
Switching the Audio Unit On and Off............383
Using Seek, Fast Forward and Reverse.......383
Auto Hold........................................................201 Using Auto Hold.................................................203
Autolamps.........................................................88 Windshield Wiper Activated Headlamps........88
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Automatic Climate Control...........................141
Directing Air to the Footwell Air Vents...........141
Directing Air to the Instrument Panel Air
Vents...................................................................141
Setting the Blower Motor Speed......................141
Setting the Temperature.....................................141
Switching Auto Mode On and Off....................141
Switching Defrost On and Off..........................142
Switching Dual Zone Mode On and Off........143
Switching Maximum Air Conditioning On and Off.......................................................................143
Switching Maximum Defrost On and Off.......143
Switching Recirculated Air On and Off..........143
Switching the Air Conditioning On and Off.......................................................................142
Switching the Climate Control On and Off.......................................................................142
Automatic High Beam Control....................93
Automatic High Beam Control Indicators........................................................94
Automatic Transmission..............................193 Brake-Shift Interlock Override.........................196
If Your Vehicle Gets Stuck In Mud or
Snow...................................................................197
Push Button Shift Transmission.......................193
Automatic Transmission Fluid Check.......310
Autowipers.......................................................85 Autowipers Settings.............................................85 Auxiliary Power Points.................................163
110 Volt AC Power Point.....................................163
12 Volt DC Power Point......................................163
Locations...............................................................163
B
Battery See: Changing the 12V Battery........................312
Blind Spot Information System.................242 Switching the System Off and On..................244
System Errors......................................................244
Using the Blind Spot Information
System..............................................................243
BLIS See: Blind Spot Information System..............242
Body Styling Kits...........................................328
Bonnet Lock See: Opening and Closing the Hood.............301
Booster Seats
..................................................30
Types of Booster Seats.......................................30
Brake Fluid Check..........................................311 Brake Fluid Service Interval..............................312
Brakes..............................................................198 General Information............................................198
Breaking-In....................................................262
Bulb Specification Chart.............................372 C
Cabin Air Filter
...............................................145
Canceling the Set Speed...........................227
Capacities and Specifications...................364 Air Conditioning System...................................
364
Automatic Transmission...................................365
Engine Coolant...................................................366
Engine Oil.............................................................368
Fuel Tank..............................................................369
Grease...................................................................369
Hydraulic Brake System...................................370
Inverter System Coolant...................................367
Locks.......................................................................371
Washer Reservoir.................................................371
Car Wash See: Cleaning the Exterior................................319
Catalytic Converter
.......................................188
On-Board Diagnostics (OBD-II)........................189
Readiness for Inspection and Maintenance
(I/M) Testing......................................................190
Center Console
.............................................165
Changing a Bulb............................................316
Replacing Bulbs...................................................316
Changing a Fuse..........................................298 Fuses.....................................................................298
Changing the 12V Battery...........................312
Changing the Engine Air Filter..................316
530
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Changing the Wi-Fi Hotspot Name or
Password......................................................379
Changing the Wiper Blades........................314
Checking MyKey System Status.................64 MyKey Distance.....................................................64
Number of Admin Keys.......................................65
Number of MyKeys...............................................65
Checking the Wiper Blades........................314
Child Restraint and Seatbelt Maintenance..................................................42
Child Restraint Positioning...........................33
Child Safety.......................................................21
General Information..............................................21
Child Safety Locks..........................................35 Left-Hand Side.......................................................35
Right-Hand Side....................................................35
Cleaning Leather Seats..............................325
Cleaning Products.........................................318 Materials................................................................318
Cleaning the Engine.....................................321
Cleaning the Exterior ....................................
319
Cleaning the Headlamps...................................319
Exterior Chrome Parts.......................................320
Exterior Plastic Parts..........................................320
Stripes or Graphics............................................320
Underbody...........................................................320
Under Hood.........................................................320 Cleaning the Instrument Panel and
Instrument Cluster Lens...........................324
Cleaning the Interior....................................322 Cleaning Alcantara Microfiber Cloth
Fabric................................................................322
Cleaning the Wheels...................................325
Cleaning the Windows and Wiper Blades............................................................321
Clearing All MyKeys.......................................64
Climate.............................................................416 Accessing Rear Climate Controls....................419
Accessing the Climate Control Menu............416
Directing the Airflow...........................................416
Rear Climate Control Lock Indicator..............419
Setting the Blower Motor Speed.....................417
Setting the Temperature....................................417
Switching Auto Mode On and Off...................417
Switching Dual Zone Mode On and Off.........417
Switching Maximum Air Conditioning On and
Off.......................................................................418
Switching Maximum Defrost On and Off.......418
Switching Rear Auto Mode On and Off.........419
Switching Recirculated Air On and Off..........418
Switching the Air Conditioning On and Off........................................................................\
417
Switching the Climate Controlled Seats On and Off...............................................................417 Switching the Climate Control On and
Off........................................................................\
417
Switching the Heated Exterior Mirrors On and Off.......................................................................418
Switching the Heated Rear Window On and Off.......................................................................418
Switching the Heated Seats On and Off.......418
Switching the Heated Steering Wheel On and Off.......................................................................418
Switching the Heated Windshield On and Off.......................................................................418
Switching the Rear Climate Controlled Seats On and Off........................................................419
Switching the Rear Heated Seats On and Off.......................................................................419
Switching the Rear Ventilated Seats On and Off.......................................................................419
Switching the Ventilated Seats On and Off.......................................................................419
Climate Control...............................................141
Climate Controlled Seats............................155
Cooled Seats........................................................156
Collision, Damage or Fire Event...............270 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped With
High Voltage Batteries.................................270
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Connecting the Vehicle to a Mobile
Network........................................................375
Enabling the Modem Using The Lincoln Way....................................................................375
Enabling the Modem Using the Touchscreen....................................................375
What Is the Modem............................................375
Coolant Check See: Engine Coolant Check............................305
Crash Sensors and Airbag Indicator..........53
Creating a MyKey...........................................63 Programming and Changing Configurable
Settings...............................................................64
Creating a Wi-Fi Hotspot
............................379
Connecting a Device to the Wi-Fi
Hotspot.............................................................379
Finding the Wi-Fi Hotspot Name and Password..........................................................379
Cross Traffic Alert.........................................244 Cross Traffic Alert Behavior When Trailer is
Attached...........................................................247
Cross Traffic Alert Indicator.............................248
Cross Traffic Alert Information Messages.........................................................248
Cross Traffic Alert System Limitations...........247
Cross Traffic Alert System Sensors................247
Switching the System On and Off..................247
Using Cross Traffic Alert...................................
244 Cruise Control
...............................................226
Cruise Control Indicators............................227
Cruise Control - Vehicles With: Adaptive Cruise Control With Stop and Go
............82
Cruise Control - Vehicles With: Cruise Control............................................................83
Customer Assistance
...................................273
D
Data Recording
................................................10
Comfort, Convenience and Entertainment
Data.......................................................................12
Event Data................................................................11
Service Data............................................................10
Services That Third Parties Provide..................12
Services That We Provide...................................12
Vehicles With a Modem.......................................13
Vehicles With an Emergency Call System.......14
Vehicles With SYNC..............................................13
Daytime Running Lamps - Vehicles With: Configurable Daytime Running
Lamps..............................................................89
Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).................89
Declaration of Conformity..........................527 Declaration of Conformity - Vehicles With:
SYNC 3.........................................................528
Radio Frequency Statement............................528
Digital Radio
...................................................383
HD Radio Reception and Station
Troubleshooting.............................................384
Direction Indicators
........................................90
Indicating a Lane Change....................................91
Doors and Locks.............................................67
Drive Control
.................................................254
LINCOLN DRIVE CONTROL............................254
Driver Alert.....................................................236 Principle of Operation.......................................236
Using Driver Alert...............................................236
Driver and Passenger Airbags....................46 Children and Airbags...........................................47
Proper Driver and Front Passenger Seating
Adjustment.........................................................47
Driver and Passenger Knee Airbags..........51
Driving Aids
...................................................236
Driving Hints..................................................262
Driving Through Water...............................263
DRL See: Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps.......
89
See: Daytime Running Lamps - Vehicles With: Daytime Running Lamps (DRL).....................
89
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E
Economical Driving......................................262
EcoSelect.........................................................175
Electric Parking Brake..................................199 Applying the Electric Parking Brake.............
200
Automatically Releasing the Electric Parking Brake..................................................................201
Manually Releasing the Electric Parking Brake................................................................200
Releasing the Electric Parking Brake if the Vehicle Battery is Running Out of
Charge...............................................................201
Electric Vehicle Information.......................429 Power Flow..........................................................429
Electromagnetic Compatibility
..................492
Emergency Call Limitations.........................56
Emergency Call Requirements....................55
Emission Law..................................................187 Noise Emissions Warranty, Prohibited
Tampering Acts and Maintenance.............188
Tampering With a Noise Control System......187
End User License Agreement...................497 VEHICLE SOFTWARE END USER LICENSE
AGREEMENT (EULA) ....................................497
Engine Block Heater
......................................171
Using the Engine Block Heater.......................172 Engine Coolant Check................................305
Adding Coolant...................................................306
Coolant Change.................................................308
Engine Coolant Temperature
Management....................................................310
Fail-Safe Cooling................................................308
Recycled Coolant...............................................308
Severe Climates.................................................308
Engine Emission Control.............................187
Engine Immobilizer See: Passive Anti-Theft System.........................77
Engine Oil Check..........................................304 Adding Engine Oil..............................................304
Engine Oil Dipstick.......................................304
Engine Specifications
..................................359
Entertainment................................................404 AM/FM Radio.......................................................405
Apps........................................................................\
416
Bluetooth Stereo or USB...................................414
CD (If equipped)...................................................413
HD Radio ™ Information (If Available)..............409
SiriusXM® Satellite Radio (If Activated).........
405
Sources.................................................................404
Supported Media Players, Formats and Metadata Information....................................416
USB Ports..............................................................416
Environment......................................................18 EPB
See: Electric Parking Brake..............................199
Event Data Recording See: Data Recording.............................................10
Export Unique Options...................................17
Exterior Mirrors
................................................96
Auto-dimming Feature........................................98
Auto-Folding Mirrors............................................97
Blind Spot Information System..........................98
Fold-Away Exterior Mirrors.................................97
Heated Exterior Mirrors ......................................98
Lincoln Welcome Mat..........................................98
Memory Mirrors ....................................................98
Power Exterior Mirrors.........................................96
Signal Indicator Mirrors ......................................98
F
Fastening the Seatbelts................................37 Seatbelt Locking Modes.....................................38
Using Seatbelts During Pregnancy..................37
Flat Tire Inflation See: Tire Sealant and Inflator Kit....................
329
Floor Mats
......................................................264
Front Parking Aid..........................................210
Object Distance Indicator.................................212
Front Passenger Sensing System..............48
Fuel and Refueling
........................................179
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Fuel Consumption.........................................185
Advertised Capacity...........................................185
Fuel Economy......................................................185
Fuel Filler Funnel Location..........................181
Fuel Filter
.........................................................312
Fuel Quality.....................................................180
Choosing the Right Fuel....................................180
Fuel Freshness Mode........................................
180
Fuel Shutoff
...................................................266
Fuses...............................................................282
Fuse Specification Chart............................282 Passenger Compartment Fuse Panel...........293
Power Distribution Box.....................................282
G
Garage Door Opener...................................157
Garage Door Opener See: Universal Garage Door Opener.............157
Gauges............................................................102 Left Information Display.....................................103
Right Information Display..................................104
Gearbox See: Transmission...............................................193
General Information on Radio Frequencies...................................................57
Intelligent Access..................................................57 General Maintenance Information...........462
Multi-point Inspection........................................465
Owner Checks and Services...........................464
Protecting Your Investment.............................462
Why Maintain Your Vehicle?............................
462
Why Maintain Your Vehicle at Your Dealership?......................................................462
Getting Assistance Outside the U.S. and Canada.........................................................277
Getting the Services You Need................273 Away From Home...............................................273
Global Opening and Closing.......................96 Closing the Windows...........................................96
Opening the Windows.........................................96
H
Hazard Flashers...........................................266
Headlamp Adjusting See: Adjusting the Headlamps........................315
Headlamp Exit Delay.....................................89
Headrest See: Head Restraints..........................................147
Head Restraints
..............................................147
Adjusting the Head Restraint...........................148
Tilting Head Restraints ......................................148
Heated Exterior Mirrors...............................144
Heated Rear Window...................................144 Heated Seats..................................................154
Front Seats............................................................154
Rear Seats.............................................................155
Heated Steering Wheel.................................83
Heating See: Climate Control............................................141
High Voltage Battery
.....................................191
General Information.............................................191
High Voltage Shutoff Switch......................192
Hints on Controlling the Interior Climate..........................................................143
Defogging the Side Windows in Cold Weather.............................................................144
General Hints........................................................143
Quickly Cooling the Interior..............................144
Quickly Heating the Interior..............................144
Recommended Settings for Cooling..............144
Recommended Settings for Heating..............144
Hints on Driving With Anti-Lock Brakes
...........................................................199
Hood Lock See: Opening and Closing the Hood.............301
Horn....................................................................83
Hybrid Vehicle Frequently Asked Questions......................................................176
Hybrid Vehicle Operation
............................173
Battery:...................................................................174
Braking:
..................................................................175
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MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Driving:...................................................................173
Driving to Optimize Fuel Economy.................175
Engine:....................................................................174
Starting:..................................................................173
Stopping:................................................................173
Transmission Operation:....................................174
I
In California (U.S. Only)...............................274
Information Display Control.........................83
Information Displays......................................110 General Information.............................................110
Information Messages..................................121 Active Park............................................................122
Adaptive Cruise Control....................................122
Adaptive Headlamps..........................................123
AdvanceTrac ™.......................................................123
Airbag.....................................................................124
Alarm......................................................................124
Automatic Engine Shutdown............................124
Battery and Charging System (12 volt)...........125
Battery and Charging System (High Voltage).............................................................125
Blind Spot Information and Cross Traffic Alert System...............................................................126
Doors and Locks..................................................126
Driver Alert............................................................127 Fuel........................................................................\
..127
Hill Start Assist.....................................................128
Keys and Intelligent Access.............................128
Lane Keeping System........................................130
Maintenance.........................................................130
MyKey.....................................................................132
Park Aid..................................................................133
Park Brake.............................................................133
Power Steering.....................................................134
Pre-Collision Assist.............................................135
Remote Start.........................................................135
Seats.......................................................................136
Starting System ...................................................136
Tire Pressure Monitoring System....................
137
Traction Control....................................................137
Transmission.........................................................138
Installing Child Restraints.............................23 Child Seats..............................................................23
Using Lap and Shoulder Belts...........................23
Using Lower Anchors and Tethers for
CHildren (LATCH).............................................26
Using Tether Straps..............................................28
Instrument Cluster
........................................102
Instrument Lighting Dimmer........................89
Instrument Panel..............................................19
Interior Lamps
...................................................91
Front Interior Lamp................................................91
Rear Interior Lamps..............................................92 Interior Luggage Compartment
Release
...........................................................75
Interior Mirror...................................................98
Auto-Dimming Mirror...........................................98
Introduction
.........................................................7
J
Jump Starting the Vehicle..........................267 Connecting the Jumper Cables.....................268
Jump Starting......................................................269
Preparing Your Vehicle.....................................267
Removing the Jumper Cables........................269
K
Keyless Entry
....................................................73
SECURICODE™ KEYLESS ENTRY
KEYPAD...............................................................73
Keyless Starting.............................................167 Ignition Modes......................................................167
Keys and Remote Controls
...........................57
L
Lane Keeping System..................................237 Switching the System On and Off..................238
535
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index

Scheduled Maintenance and Mechanical
Repairs.................................................................15
Warranty on Replacement Parts........................15
Replacing a Lost Key or Remote Control.............................................................61
Reporting Safety Defects (Canada Only)..............................................................280
Reporting Safety Defects (U.S. Only)......280
Resuming the Set Speed............................227
Roadside Assistance
...................................265
Vehicles Sold in Canada: Getting Roadside
Assistance.......................................................266
Vehicles sold in the United States: Getting Roadside Assistance....................................265
Vehicles Sold in the United States: Using Roadside Assistance....................................265
Roadside Emergencies...............................265
Running-In See: Breaking-In.................................................262
Running Out of Fuel......................................181 Refilling With a Portable Fuel Container........181
S
Safety Canopy™................................................51
Safety Precautions........................................179 Satellite Radio
...............................................386
Satellite Radio Electronic Serial Number
(ESN)..................................................................387
Satellite Radio Reception Factors..................386
SiriusXM Satellite Radio Service.....................387
Troubleshooting..................................................388
Scheduled Maintenance Record...............471
Scheduled Maintenance
............................462
Seatbelt Extensions........................................43
Seatbelt Height Adjustment.........................39
Seatbelt Reminder
...........................................41
Belt-Minder™............................................................41
Seatbelts...........................................................36 Principle of Operation..........................................36
Seatbelt Warning Lamp and Indicator Chime..............................................................40
Conditions of operation......................................40
Seats.................................................................146
Security..............................................................77
Settings
...........................................................437
911 Assist...............................................................438
Ambient Lighting................................................439
Audio.....................................................................438
Automatic Updates............................................438
Bluetooth..............................................................438
Charge Settings..................................................438
Clock......................................................................438
Display...................................................................438 Driver Assist.........................................................438
General..................................................................438
Lincoln Way..........................................................438
Message Center.................................................438
Mobile Apps.........................................................438
Multi Contour Seats...........................................438
Navigation............................................................438
Personal Profiles.................................................439
Phone....................................................................438
Seats......................................................................438
Sound.....................................................................437
Valet Mode...........................................................439
Vehicle...................................................................438
Voice Control.......................................................438
Setting the Cruise Control Speed............226 Changing the Set Speed..................................226
Side Airbags
.....................................................50
Side Sensing System...................................212
Object Distance Indicator.................................213
Sitting in the Correct Position....................146
Snow Chains See: Using Snow Chains..................................350
Special Notices
................................................15
New Vehicle Limited Warranty...........................15
On Board Diagnostics Data Link
Connector...........................................................16
Special Instructions...............................................15
538
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Index