ECO mode LINCOLN MKZ HYBRID 2020 Manual PDF

2. Remove the jumper cable on the
negative (-) terminal of the booster
vehicle battery.
3. Remove the jumper cable from the positive (+) terminal of the booster vehicle
battery.
4. Remove the jumper cable from the positive (+) terminal of the disabled
vehicle battery. COLLISION, DAMAGE OR FIRE
EVENT
Guidance for Ford Motor Company
Electric and Hybrid-Electric Vehicles
Equipped With High Voltage Batteries
(Vehicle Owner/Operator/General Public)
Electric and Hybrid-Electric Vehicle
Considerations
In the event of damage or fire involving an
electric vehicle or hybrid-electric vehicle:
•
Always assume the high-voltage battery
and associated components are
energized and fully charged.
• Exposed electrical components, wires,
and high-voltage batteries present
potential high-voltage shock hazards.
• Venting high-voltage battery vapors are
potentially toxic and flammable.
• Physical damage to the vehicle or
high-voltage battery may result in
immediate or delayed release of toxic,
flammable gases and fire. Vehicle information and general safety
practices:
•
Know the make and model of your
vehicle.
• Review the owner’ s manual and become
familiar with your vehicle ’s safety
information and recommended safety
practices.
• Do not attempt to repair damaged
electric and hybrid-electric vehicles
yourself.
Contact an authorized dealer.
270
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Roadside Emergencies

Note:
Do not use stop leak pellets, cooling
system sealants, or non-specified additives
as they can cause damage to the engine
cooling or heating systems. Resulting
component damage may not be covered by
the vehicle Warranty.
It is very important to use prediluted coolant
approved to the correct specification in order
to avoid plugging the small passageways in
the engine cooling system. See Capacities
and Specifications (page 364). Do not mix
different colors or types of coolant in your
vehicle. Mixing of engine coolants or using
an incorrect coolant may harm the engine or
cooling system components and may not be
covered by the vehicle Warranty.
Note: If prediluted coolant is not available,
use the approved concentrated coolant
diluting it to 50/50 with distilled water.
See
Capacities and Specifications (page 359).
Using water that has not been deionized
may contribute to deposit formation,
corrosion and plugging of the small cooling
system passageways. Note:
Coolants marketed for all makes and
models may not be approved to Ford
specifications and may cause damage to
the cooling system. Resulting component
damage may not be covered by the vehicle
Warranty.
If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
To top up the coolant level do the following:
1. Unscrew the cap slowly. Any pressure escapes as you unscrew the cap.
2. Add prediluted coolant approved to the correct specification. See Capacities and
Specifications
(page 359).
3. Add enough prediluted coolant to reach
the correct level.
4. Replace the coolant reservoir cap, turn it clockwise until you feel a strong
resistance.
5. Check the coolant level in the coolant reservoir the next few times you drive
your vehicle. If necessary, add enough
prediluted engine coolant to bring the
coolant level to the correct level. If you have to add more than
1.1 qt (1 L) of
engine coolant per month, have your vehicle
checked as soon as possible. Operating an
engine with a low level of coolant can result
in engine overheating and possible engine
damage.
In case of emergency, you can add a large
amount of water without engine coolant in
order to reach a vehicle service location. In
this instance, qualified personnel:
1. Must drain the cooling system.
2. Chemically clean the cooling system.
3. Refill with prediluted coolant as soon as possible.
Water alone, without coolant, can cause
engine damage from corrosion, overheating
or freezing.
Do not use the following as a coolant
substitute:
• Alcohol.
• Methanol.
• Brine.
• Any coolant mixed with alcohol or
methanol antifreeze.
307
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Maintenance

If the engine reaches a preset
over-temperature condition, the engine
automatically switches to alternating cylinder
operation. Each disabled cylinder acts as an
air pump and cools the engine.
When this occurs, your vehicle still operates,
however:
•
Engine power is limited.
• The air conditioning system turns off.
Continued operation increases the engine
temperature, causing the engine to
completely shut down. Your steering and
braking effort increases in this situation.
When the engine temperature cools, you can
re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage. When Fail-Safe Mode Is Activated WARNING: Fail-safe mode is for use
during emergencies only. Operate your
vehicle in fail-safe mode only as long as
necessary to bring your vehicle to rest in
a safe location and seek immediate repairs.
When in fail-safe mode, your vehicle will
have limited power, will not be able to
maintain high-speed operation, and may
completely shut down without warning,
potentially losing engine power, power
steering assist, and power brake assist,
which may increase the possibility of a
crash resulting in serious injury. WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap with
a thick cloth to prevent the possibility of
scalding and slowly remove the cap.
Failure to follow this instruction could result
in personal injury. Your vehicle has limited engine power when
in the fail-safe mode, drive your vehicle with
caution. Your vehicle does not maintain
high-speed operation and the engine may
operate poorly.
Remember that the engine is capable of
automatically shutting down to prevent
engine damage. In this situation:
1. Pull off the road as soon as safely
possible and switch the engine off.
2. If you are a member of a roadside assistance program, we recommend that
you contact your roadside assistance
service provider.
3. If this is not possible, wait a short period
for the engine to cool.
4. Check the coolant level. If the coolant level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools, you
can re-start the engine. Have your vehicle
checked as soon as possible to minimize
engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
309
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Maintenance

Engine Coolant Temperature
Management (If Equipped)
WARNING:
To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the vehicle
may not be able to accelerate with full
power until the coolant temperature
reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long or
steep grade in high ambient temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display. You may notice a reduction in vehicle speed
caused by reduced engine power in order
to manage the engine coolant temperature.
Your vehicle may enter this mode if certain
high-temperature and high-load conditions
take place. The amount of speed reduction
depends on vehicle loading, grade and
ambient temperature. If this occurs, there is
no need to pull off the road. You can
continue to drive your vehicle.
The air conditioning may automatically turn
on and off during severe operating
conditions to protect the engine from
overheating. When the coolant temperature
decreases to the normal operating
temperature, the air conditioning turns on.
If the coolant temperature gauge moves fully
into the red zone, or if the coolant
temperature warning or service engine soon
messages appear in your information display,
do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P). 2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. If the
temperature does not drop after several
minutes, follow the remaining steps.
3. Switch the engine off and wait for it to cool. Check the coolant level.
4. If the coolant level is at or below the minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
Note: Transmission fluid should be checked
by an authorized dealer. If required, fluid
should be added by an authorized dealer.
310
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Maintenance

•
Check tire pressures and set tire inflation
per the Tire Label.
• Check brake pedal operation. Drive your
vehicle 15 ft (4.5 m) back and forth to
remove rust build-up.
• Check fluid levels (including coolant, oil
and gas) to make sure there are no leaks,
and fluids are at recommended levels.
• If you remove the battery, clean the
battery cable ends and check for
damage.
Contact an authorized dealer if you have any
concerns or issues.
BODY STYLING KITS
The distance between the underside of your
vehicle and the ground is less than that of
other models. Drive with extreme care to
avoid damage to your vehicle.
328
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Vehicle Care

We recommend Motorcraft® parts that are
available at your authorized dealer or at
www.fordparts.com. The parts engineered
for your vehicle meet or exceed our
specifications. Use of other parts could
impact vehicle performance, emissions and
durability. Your warranty could be void for
any damage related to use of other parts.
VEHICLE IDENTIFICATION
NUMBER
The vehicle identification number is located
on the left-hand side of the instrument panel.
Please note that in the graphic, XXXX is
representative of your vehicle identification
number.
The Vehicle Identification Number contains
the following information: World manufacturer identifier
A
Brake system, Gross Vehicle
Weight Rating, Restraint Devices
and their locations
B
Make, vehicle line, series, body
type
C
Engine type
D
Check digit
E
Model year
F
Assembly plant
G
Production sequence number
H
361
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Capacities and SpecificationsE142476 E142477

CONNECTING THE VEHICLE TO A
MOBILE NETWORK
What Is the Modem
The modem allows you to connect your
vehicle to the Internet to use when you are
on the road.
If you enable the modem using the Lincoln
Way app, you can access the following
services:
•
Locating and remotely starting, locking
and unlocking your vehicle. See the
information in the Lincoln Way app.
• Automatic system updates. Note:
We may need to update operating
system software on your vehicle to keep
connected services updated without prior
notice to you.
Enabling the Modem Using The Lincoln
Way
1. Open the Lincoln Way app on your device and log in.
2. Select your vehicle.
3. Select the option for vehicle details.
4. Select the option to activate your vehicle.
5. Switch the ignition on. 6. Make sure that the name on the screen
matches the name shown in your Lincoln
Way account.
7. Confirm the association of your vehicle with your Lincoln Way account.
Enabling the Modem Using the
Touchscreen Select the settings option on the
feature bar.
1. Select Lincoln Connect .
2. Select
Connectivity Settings.
3. Switch connectivity features on.
375
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Network ConnectivityE280315

Mobile Network
Possible Cause and Resolution
Symptom
–Modem is not enabled.
•Enable the modem through Lincoln Way.
– Weak network signal.
•Move your vehicle closer to a place where the network signal is not obst\
ructed.
I cannot confirm association with Lincoln Way
when trying to enable the modem.
378
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Network Connectivity

AUDIO UNIT
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the safe
operation of your vehicle. We recommend
against the use of any hand-held device
while driving and encourage the use of
voice-operated systems when possible.
Make sure you are aware of all applicable
local laws that may affect the use of
electronic devices while driving. Note:
Depending on your vehicle option
package, the controls may look different
from what you see here. Note:
Some features, such as satellite radio,
may not be available in your location. Check
with an authorized dealer.
Note: The touchscreen system controls most
of the audio features.
Adjusting the Volume Turn to adjust the volume.Changing Radio Stations
In radio mode, turn to search through the
radio frequency band.
In satellite radio mode, turn to find the
previous or next available satellite radio
station.
Ejecting the CD
(If Equipped)
Press and release the button to
eject a CD.
382
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Audio SystemE287755 E265373 E265696 E265032

Inserting a CD (If Equipped)
Insert a CD into the CD slot.
Playing or Pausing Media
(If Equipped) Press and release the button to
either play or pause the audio.
Selecting the Audio Modes Press and release the button to
access different audio modes, for
example AM, FM and CD.
Switching the Audio Unit On and Off Press and release the button. Using Seek, Fast Forward and Reverse In radio mode, select a frequency band and
press and release either button. The system
stops at the first station it finds in that
direction.
In CD mode, press and release to select the
next or previous track. Press and hold to
move quickly forward or backward through
the current track.
In satellite radio mode, press and release to
select the next or previous satellite radio
station. If you select a specific category, such
as jazz, rock or news, press to find the next
or previous station in the category you select.
DIGITAL RADIO
(IF EQUIPPED)
Note: HD Radio broadcasts are not available
in all markets. HD Radio technology is the digital evolution
of analog AM/FM radio. Your system has a
special receiver that allows it to receive
digital broadcasts, where available, in
addition to the analog broadcasts, it already
receives. Digital broadcasts provide a better
sound quality than analog broadcasts with
free, crystal-clear audio and no static or
distortion. For more information, and a guide
to available stations and programming,
please visit www.hdradio.com.
When HD Radio is on and you tune to a
station broadcasting HD Radio technology,
you may notice the HD Radio logo on your
screen. When this logo is available, you may
also see Title and Artist fields on-screen.
The multicast indicator appears in FM mode,
only, if the current station is broadcasting
multiple digital broadcasts. The highlighted
numbers signify available digital channels
where new or different content is available.
HD1 signifies the main programming status
and is available in analog and digital
broadcasts. Other multicast stations, HD2
through HD7, are only available digitally.
383
MKZ (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201905, Second-Printing Audio System E265276