towing LINCOLN NAUTILUS 2020 Owner's Manual

ROADSIDE ASSISTANCE
Vehicles sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is separate from the New
Vehicle Limited Warranty.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi (110,000 km)
(whichever comes first) for subsequent
owners.
Roadside Assistance covers:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2 gal (8 L)
of gasoline fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within 100 ft (30 m)
of a paved or county maintained road,
no recoveries. •
Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within 100 mi (160 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (160 km) from the
disablement location, the client is
responsible for any mileage costs in
excess of
100 mi (160 km).
• Roadside Assistance includes up to $200
for a towed trailer if the disabled eligible
vehicle requires service at the nearest
authorized dealer. If the towing vehicle
is operational but the trailer is not, then
the trailer does not qualify for any
roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
United States clients who require roadside
assistance, call 1-800-521-4140 or contact
Roadside Assistance using the Lincoln Way
mobile app.
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If you need to arrange roadside assistance
for yourself, Lincoln Motor Company
reimburses a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (160 km). To obtain reimbursement
information, United States clients, call
1-800-521-4140. Clients need to submit their
original receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a vehicle
concern, Lincoln Motor Company offers a
complimentary roadside assistance program.
This program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, beginning from
the original warranty start date and lasts the
life of the vehicle for the original owner.
Subsequent owners receive coverage that
is concurrent with the 6 years or
70,000 mi
(110,000 km) (whichever occurs first)
powertrain warranty coverage period. Note:
Canadian roadside coverage and
benefits may differ from the U.S. coverage.
For complete program coverage details,
review your warranty guide, contact your
dealer, call us in Canada at 1-800-387-9333,
or visit our website at
www.lincolncanada.com.
If you purchased your vehicle in Canada and
require roadside assistance, please call
1-800-387-9333 or contact Roadside
Assistance using the Lincoln Way mobile
app.
Note: For quick reference, complete the
roadside assistance identification card found
in the glove compartment of your vehicle
and place it in your wallet.
HAZARD FLASHERS
Note: The hazard flashers operate when the
ignition is in any position, or if the key is not
in the ignition. If used when the vehicle is not
running, the battery loses charge. As a result,
there may be insufficient power to restart
your vehicle. The flasher control is on the
instrument panel. Use your hazard
flashers when your vehicle is
creating a safety hazard for other motorists.
• Press the flasher control and all front and
rear direction indicators flash.
• Press the button again to switch them off.
FUEL SHUTOFF WARNING:
If your vehicle has been
involved in a crash, have the fuel system
checked. Failure to follow this instruction
could result in fire, personal injury or death.
Note: When you try to restart your vehicle
after a fuel shutoff, the vehicle makes sure
that various systems are safe to restart.
Once the vehicle determines the systems
are safe, then the vehicle allows you to
restart.
Note: In the event that your vehicle does not
restart after your third attempt, contact a
qualified technician.
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TRANSPORTING THE VEHICLE If you need to tow your vehicle, contact a
professional towing service or, if you are a
member of a roadside assistance program,
your roadside assistance service provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. We do
not approve a slingbelt towing procedure. If
you tow your vehicle incorrectly, or by any
other means, vehicle damage may occur.
We produce a towing manual for all
authorized tow truck operators. Have your
tow truck operator refer to this manual for
proper hook-up and towing procedures for
your vehicle.
Towing an all-wheel or four-wheel drive
vehicle requires that all wheels be off the
ground, such as using a wheel lift and dollies
or flatbed equipment. This prevents damage
to the transmission, all-wheel or four-wheel
drive system and vehicle.
If your vehicle becomes inoperable without
access to wheel dollies, a car-hauling trailer
or a flatbed transport vehicle, you can
flat-tow with all wheels on the ground under
limited conditions. See Towing the Vehicle
on Four Wheels (page 283).
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The usage of a full-size dissimilar spare
wheel and tire assembly can lead to
impairment of the following:
•
Handling, stability and braking
performance.
• Comfort and noise.
• Ground clearance and parking at curbs.
• Winter weather driving capability.
• Wet weather driving capability.
• All-wheel driving capability.
When driving with the full-size dissimilar
spare wheel and tire assembly additional
caution should be given to:
• Towing a trailer.
• Driving vehicles equipped with a camper
body.
• Driving vehicles with a load on the cargo
rack.
Drive cautiously when using a full-size
dissimilar spare wheel and tire assembly and
seek service as soon as possible. Tire Change Procedure WARNING: When one of the front
wheels is off the ground, the transmission
alone will not prevent the vehicle from
moving or slipping off the jack, even if the
transmission is in park (P). WARNING:
To help prevent your
vehicle from moving when changing a
wheel, shift the transmission into park (P),
set the parking brake and use an
appropriate block or wheel chock to
secure the wheel diagonally opposite to
the wheel being changed. For example,
when changing the front left wheel, place
an appropriate block or wheel chock on
the right rear wheel. WARNING:
Never place anything
between the vehicle jack and your vehicle. WARNING:
Never place anything
between the vehicle jack and the ground. WARNING:
Park your vehicle so that
you do not obstruct the flow of traffic or
place yourself in any danger and set up a
warning triangle. WARNING:
Do not get under a
vehicle that is only supported by a vehicle
jack. WARNING: Do not attempt to change
a tire on the side of the vehicle close to
moving traffic. Pull far enough off the road
to avoid the danger of being hit when
operating the jack or changing the wheel. WARNING:
Use only the specified
jacking points. If you use other positions,
you may damage the body, steering,
suspension, engine, braking system or the
fuel lines.
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15. Position the jack so that the vehicle
downward flange rests in the jack
saddle flange between the arrows, as
shown above. Raise the vehicle by
using the lug wrench to turn the jack
nut clockwise. Once the flat tire is off
the ground, remove the lug nuts with
the lug wrench.
16. Replace the flat tire with the spare tire,
making sure the valve stem is facing
outward. Reinstall the lug nuts until the
wheel is snug against the hub. Do not
fully tighten the lug nuts until the wheel
has been lowered. 17. Lower the wheel by turning the jack
handle counterclockwise.
18. Remove the jack and fully tighten the lug nuts in the order shown. See
Technical Specifications (page 383). 19. To store the jack kit, fold the jack
wrench handle and engage it to the
bracket of the jack base using the lug
wrench pin. Swing the wrench upwards,
adjust the jack height until the wrench
hook engages to the hole on the jack. Turn the hex nut clockwise by hand
until secure. Re-position the jack kit
assembly into the original vehicle
position and secure with the plastic
wing nut. Make sure the jack is fastened
securely before you drive.
20. Unblock the wheel and retrieve the
warning triangle.
Stowing the flat tire
You cannot store the full-sized road wheel
in the temporary spare tire well.
1. Find the flat tire retainer strap tucked inside the jack channel. Lower the
carpeted load floor.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH
LINCOLN PROTECT EXTENDED SERVICE
PLAN.
Lincoln Protect Extended Service Plans
(U.S. Only)
Lincoln Protect means peace of mind. It’
s the
extended service plan backed by the Lincoln
Motor Company, and provides more
protection beyond the New Vehicle Limited
Warranty coverage. When you visit your
Lincoln Dealer, insist on genuine Lincoln
Protect extended service plans!
Lincoln Protect Extended Service Plan Can
Quickly Pay for Itself
One trip to the Service Center could easily
exceed the price of your Lincoln Protect
extended service plan. With Lincoln Protect
you minimize your risk for unexpected repair
bills and rising repair costs. Up to 1000+ Covered Vehicle Components
There are four mechanical Lincoln Protect
extended service plans with different levels
of coverage. Ask your authorized dealer for
details.
1.
PremiumCARE - Our most comprehensive
coverage. With over 1,000 covered
components, this plan is so complete it’ s
probably easier to list what’ s not covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Protect extended service plans are
honored by all authorized Lincoln dealers in
the U.S., Canada and Mexico.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
If you bring your car into your dealer for
service, we
’ll give you a loaner to use for the
day.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
• Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Assistance for taxi, shuttle, rental car
coverage and other transportation.
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There are several Lincoln Protect extended
service plans available in various time,
distance and deductible combinations. Each
plan is tailored to fit your own driving needs,
including reimbursement for towing and
rental. When you purchase Lincoln Protect
extended service plan, you receive added
peace-of-mind protection throughout
Canada, the United States and Mexico,
provided by a network of participating
authorized Lincoln Motor Company dealers.
Note:
Repairs performed outside of Canada,
the United States and Mexico are not eligible
for Lincoln Protect extended service plan
coverage.
This information is subject to change. For
more information, visit your local Lincoln of
Canada dealer or www.LincolnCanada.com
to find the Lincoln Protect extended service
plan that is right for you.
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NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-Life
Monitor that determines when you should
change the engine oil based on how you use
your vehicle. By using several important
factors in its calculations, the monitor helps
reduce the cost of owning your vehicle and
reduces environmental waste at the same
time.
This means you do not have to remember to
change the oil on a mileage-based schedule.
Your vehicle lets you know when an oil
change is due by displaying a message in
the information display.The following table provides examples of
vehicle use and its impact on oil change
intervals. It is a guideline only. Actual oil
change intervals depend on several factors
and generally decrease with severity of use. When to expect the OIL CHANGE REQUIRED message
Vehicle Use and Example
Interval
Normal
7,500–10,000 mi (12,000–16,000 km) Normal commuting with highway driving
No, or moderate, load or towing
Flat to moderately hilly roads
No extended idling
Severe
5,000–7,500 mi (8,000–12,000 km) Moderate to heavy load or towing
Mountainous or off-road conditions
Extended idling
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When to expect the OIL CHANGE REQUIRED message
Vehicle Use and Example
Interval
Extended hot or cold operation Extreme
3,000–5,000 mi (5,000–8,000 km) Maximum load or towing
Extreme hot or cold operation
Normal Maintenance Intervals At Every Oil Change Interval as Indicated by the Information Display
1
Change the engine oil and filter. 2
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for \
requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and the heat shields.
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SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information display and\
perform services listed in the Normal
Scheduled Maintenance chart.
As required
Inspect rear axle and U-joints (AWD only).
Inspect frequently, service
as required
Inspect half-shaft boots.
See axle maintenance items under
Exceptions.
Change automatic transmission fluid.
Every
30,000 mi
(48,000 km)
Replace spark plugs.
Every
60,000 mi
(96,000 km)
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