key LINCOLN NAUTILUS 2021 User Guide

WHAT IS PHONE AS A KEY
Phone as a Key allows you to use your phone
in place of a passive key.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start and drive the vehicle.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could impact Phone as
a Key performance or prevent functionality
in some cases:
• The typical operating range for Phone as
a Key is 131 ft (40 m). •
Your Bluetooth connection is not
enabled, is disrupted, or out of range.
• Your Phone as a Key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Interference from other devices using
radio frequencies or physical
obstructions.
• Your phone is too close to metal objects
or other electronic devices.
Note: Do not leave a duplicate coded key
in the vehicle. Always take your keys and
phone and lock all doors when leaving the
vehicle.
PROGRAMMING YOUR PHONE
To program your smartphone as Phone as a
Key:
1. Visit your device's app store to download
the Lincoln Way app. 2.
Create or sign-in to the Lincoln Way app
and add the vehicle identification number
to your account.
3. Once you add the vehicle identification number, follow the prompts in the Lincoln
Way app to complete the Sync Connect
Authorization process.
4. After the vehicle authorizes, you can setup Phone as a Key following the
prompts in the Lincoln Way app.
5. After Phone as a Key is setup, you can setup the Backup Start Passcode by
following the prompts on your
touchscreen.
Note: Keep your new Backup Start Passcode
with you in case of an emergency.
Resetting Phone as a Key
If the Phone as a Key belongs to your
account, you can delete it from your phone.
If not, reset Phone as a Key using the
following steps:
1. Press Settings on the touchscreen.
2. Press
General.
3. Press
Reset.
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4. Press Lincoln Way Connect Reset.
5. Press
Reset All.
6. Confirm you would like to continue with erasing all Phone as a Key, Backup Start
Passcodes.
7. Press
Continue.
8. Confirm you are aware you are de-authorizing all authorized users and
Lincoln Way Connect settings.
9. Press
Continue.
Note: Please wait while the vehicle resets
all the Phone as a Key, Backup Start
Passcodes, Lincoln Way Connect Settings
and de-authorize previously authorized
users.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your Backup Start Passcode
completely setup before using Valet Mode. Note:
Once the system detects a valid Phone
as a Key, the temporary passcode displays
in both the touchscreen and mobile app. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode
on the keyless entry keypad to unlock
your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable Valet Mode, press Exit Valet Mode
on the touchscreen. Once the system detects
an authorized Phone as a Key, it disables. If
the system does not detect a valid Phone as
a Key, it prompts you to enter your Backup
Start Passcode. Once validated, Valet Mode
disables. USING THE BACKUP START
PASSCODE
If you are unable to start your vehicle with
Phone as a Key, follow the steps below:
1. Press the brake pedal and the ignition
button. If the system does not detect a
valid Phone as a Key, a message appears
and the system prompts you for your
Backup Start Passcode.
Note: Make sure you have Phone as a Key
active on at least one phone to use the
previously created Backup Start Passcode.
Note: If the Backup Start Passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your Backup Start Passcode.
3. After entering your Backup Start Passcode, you must press Enter within
30 seconds.
4. Once the system validates the Backup Start Passcode, a message alerts you to
start your vehicle.
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5. Press the brake pedal and the ignition
button within 20 seconds to start the
vehicle.
6. If your vehicle does not start, repeat steps 1-5.
System Lockout
The system locks after five attempts of trying
to enter a Backup Start Passcode, resetting
a current passcode or entering an incorrect
Valet Mode passcode.
Note: The system remains locked for five
minutes. After five minutes the system allows
codes to be entered again. PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has Phone as a
Key?
The touchscreen shows the Phone as a
Key reset option if your vehicle has
Phone as a Key. If you have registered
your vehicle through the Lincoln Way
app, a control button appears on the
home screen of the Lincoln Way app. What happens if I cannot unlock the vehicle
with Phone as a Key?
Attempt to move your phone closer to
the vehicle. Check that the Lincoln Way
app is still running and that the Phone
as a Key control screen shows
connected. If the phone is connected,
attempt to press the remote unlock
button in the Lincoln Way app. If the
phone is not connected or the remote
unlock button does not work in the
Lincoln Way app, attempt to force close
and restart the app.
Why do I get a No Key Detected message
in the instrument cluster display when I am
using Phone as a Key and my phone is in
the car? Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
reconnecting your phone's Bluetooth
connection. Move the phone closer to
the center of the vehicle near the cup
holder or center console. Verify your
Phone as a Key is still active, enabled
and has not been revoked.
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What do I do if my phone is lost, damaged,
or the battery has depleted?
Use the Backup Start Passcode that you
created to protect you in the event that
you lose your phone, damage it, or the
battery depletes. See Using the
Backup Start Passcode (page 81).
How many phones can I use for Phone as
a Key? You can program and activate up to four
phones with Phone as a Key to your
vehicle.
How does a valet drive my car if I only use
my Phone as a Key? Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page
81). I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new Phone as a Key?
Remove the Phone as a Key that was
previously associated with your phone
or reset Phone as a Key from your
vehicle, and then request a new Phone
as a Key.
See Programming Your
Phone (page 80).
Why can I not remotely start the vehicle
with my Phone as a Key? Using the Lincoln Way app, verify your
Phone as a Key setup is complete and
enabled via Bluetooth connection on at
least one phone. If Bluetooth has
connected but Phone as a Key setup is
not complete, complete the setup of
your Phone as a Key, as prompted from
the Lincoln Way app.
See Programming
Your Phone (page 80).
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PRINCIPLE OF OPERATION
MyKey allows you to program keys with
restricted driving modes to promote good
driving habits. All but one of the keys can be
activated with these restricted modes.
Any keys that remain unprogrammed are
referred to as administrator keys or admin
keys. They can be used to:
•
Create a MyKey.
• Program configurable MyKey settings.
• Clear all MyKey features.
When you have created a MyKey, you can
access the following information by using
the information display to determine:
• How many admin keys and MyKeys are
programmed to your vehicle.
• The total distance your vehicle traveled
with a MyKey.
Note: Switch the vehicle on to use the
system.
Note: All MyKeys are programmed to the
same settings. You cannot program them
individually. Note:
For vehicles with push-button start,
when both a MyKey and an admin key are
present, the vehicle will recognize the admin
key when you switch the vehicle on.
Non-Configurable Settings
The following settings cannot be changed
by an admin key user:
• Seatbelt reminder. You cannot disable
this feature. The audio system will mute
when the driver and front-seat passenger
seatbelts are not fastened.
• Early low fuel or charge. The low-fuel or
low charge warning activates earlier,
giving the MyKey user more time to refuel
or recharge.
• Restricted touchscreen operation in some
markets. For example, MyKey may
prevent manual navigation destination
input when the vehicle is in any gear
other than park (P), or when the vehicle
reaches a certain rate of speed.
• Satellite radio adult content restrictions,
if available on your vehicle. Note:
If a phone is connected using Apple
CarPlay or Android Auto when driving with
a MyKey, the driver can receive phone calls
and text messages even if the do not disturb
restriction is on. If the vehicle comes with
satellite radio, the adult content is not
restricted.
Note: The audio system may not mute with
a basic AM/FM radio.
Note: You may be able to turn the lane
departure warning feature off, but the
feature will automatically re-activate with
every new key cycle.
Configurable Settings
With an admin key, you can configure certain
MyKey settings when you first create a
MyKey and before you restart the vehicle.
You can also change the settings afterward
with an admin key.
Note: Available vehicle features will appear
in your information display, providing you
with choices to switch them on or off, or to
select a more specific setting.
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WARNING: Do not set MyKey
maximum speed limit to a limit that will
prevent the driver from maintaining a safe
speed considering posted speed limits and
prevailing road conditions. The driver is
always responsible to drive in accordance
with local laws and prevailing conditions.
Failure to do so could result in accident or
injury.
• A vehicle speed limit can be set.
Warnings will be shown in the display
followed by an audible tone when your
vehicle reaches the set speed. You
cannot override the set speed by fully
depressing the accelerator pedal or by
setting cruise control. •
Various vehicle speed minders can be
set. Once you select a speed, it will be
shown in the display, followed by an
audible tone when the preselected
vehicle speed is exceeded.
• Audio system maximum volume of 45%.
A message will be shown in the display
when you attempt to exceed the limited
volume. Also, the speed-sensitive or
compensated automatic volume control
will be disabled.
• Always on setting. When this is selected,
you will not be able to switch off
AdvanceTrac ™ or traction control, 911
Assist or Emergency Assistance, or the
do not disturb feature, if your vehicle
comes with these features.
CREATING A MYKEY
Use the information display to create a
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1. Insert the key you want to program into
the ignition. If your vehicle has a
push-button start, place the remote
control in the backup slot.
2. Switch the ignition on.
3. Access the main menu in the information
display and then scroll through the
menus to change the settings of your
MyKey. From the MyKey menu select the
option Create MyKey. See Instrument
Cluster Display (page 143). 4.
When prompted, hold the OK button until
you see a message informing you to label
this key as a MyKey. The programmed
restrictions apply when you switch the
vehicle off, open and close the driver
door and restart your vehicle with the
programmed key or remote control.
5. Switch the ignition off.
You successfully created a MyKey. Make
sure you label it so you can distinguish it
from the admin keys.
You can also program configurable settings
for the keys.
Programming and Changing
Configurable Settings
Use the information display to access your
configurable MyKey settings.
1. Switch the ignition on using an admin key
or remote control you want to program.
2. Access the main menu in the information
display and then scroll through the
menus to change the settings of the
MyKey. See Instrument Cluster Display
(page 143). 3.
Follow the instructions in the display. The
programmed restrictions apply when you
switch the vehicle off, open and close the
driver door and restart your vehicle with
the programmed key or remote control.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
need an admin key to change or clear your
MyKey settings. When you make any
changes to your MyKey settings, you change
the settings for every MyKey. You cannot
make individual changes to apply to certain
MyKeys.
CLEARING ALL MYKEYS
When you clear your MyKeys, you remove
all restrictions and return all MyKeys to their
original admin key status at once. To clear
all MyKeys of all MyKey settings, use the
information display.
1. Switch the ignition on using an admin key.
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2.
Access the main menu in the information
display and then scroll through the
menus to begin clearing your MyKey
programming.
3. Follow the instructions in the display.
4. A confirmation message appears in the display after you finish clearing your
MyKeys.
Note: When you clear your MyKeys, you
remove all restrictions and return all MyKeys
to their original admin key status. You cannot
remove the MyKey restrictions individually.
CHECKING MYKEY SYSTEM
STATUS
You can find information about your
programmed MyKeys by using the
information display. MyKey Distance
Tracks the distance when drivers use a
MyKey. The only way to delete the
accumulated distance is by using an admin
key to clear all MyKeys. If the distance does
not accumulate as expected, then the
intended user is not using the MyKey, or an
admin key user recently cleared and then
recreated a MyKey.
Number of MyKeys
Indicates the number of MyKeys
programmed to your vehicle. Use this feature
to detect how many MyKeys you have for
your vehicle and determine when all MyKeys
have been deleted.
Number of Admin Keys
Indicates how many admin keys are
programmed to your vehicle. Use this feature
to determine how many admin keys you have
for your vehicle, and detect if an additional
MyKey has been programmed.
USING MYKEY WITH REMOTE
START SYSTEMS
MyKey is not compatible with non
Lincoln-approved, aftermarket remote start
systems. If you choose to install a remote
start system, see an authorized dealer for a
Lincoln-approved remote start system.
MYKEY – TROUBLESHOOTING Potential Causes
Condition
The key or transmitter used to start the vehicle does not have admin privileg\
es.
I cannot create a MyKey.
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Potential Causes
Condition
Vehicles with keyless start: Make sure you place the transmitter into the backup slot. See What Is
the Passive Anti-Theft System (page 108).
The key or transmitter used to start the vehicle is the only admin key. There always has to be at
least one admin key.
The passive anti-theft system is disabled or in unlimited mode.
The transmitter used to start your vehicle does not have admin privilege\
s.
I cannot program the configurable
settings. There are no MyKeys programmed to the vehicle.
See Creating a MyKey (page 85).
The key or transmitter used to start the vehicle does not have admin privileg\
es.
I cannot clear the MyKeys.
No MyKeys are created.
See Creating a MyKey (page 85).
Purchase a new key or transmitter from an authorized dealer.
I lost the only admin key.
Program a spare key or transmitter. You may need to see an authorized dealer.
See What Is the
Passive Anti-Theft System (page 108).
I lost a key.
The MyKey user is not using the MyKey.
The MyKey distance does not accumu-
late. An admin key holder cleared the MyKeys and created new MyKeys.
The key system has been reset.
An admin transmitter is present at vehicle start.
No MyKey functions with the trans-
mitter. There are no MyKeys programmed to your vehicle.
See Creating a MyKey (page 85).
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OPERATING THE DOORS FROM
OUTSIDE YOUR VEHICLE
Unlocking and Locking the Doors
Using the Remote Control
You can only use the remote control when
your vehicle is stationary.
Unlocking the Doors
Press the button to unlock all
doors.
Locking the Doors Press the button to lock all doors.
One short flash of the turn signal
lamps confirms that your vehicle
has locked.
Unlocking and Locking the Doors
Using the Key Blade
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors. If the central locking function does not
operate, lock the doors individually using the
key in the position shown.
Left-Hand Side
Turn clockwise to lock.
Right-Hand Side
Turn counterclockwise to lock.Unlocking the Doors
If the central locking function does not
operate, unlock the driver door and then
unlock all other doors individually by pulling
the interior door handles.
Note:
When the doors have been unlocked
using this method, the doors must be locked
individually until the central locking function
has been repaired.
Individually Unlocking and Locking the
Doors Using the Key Blade
If there is a power door lock fault you can
use the key blade to lock and unlock the
doors.
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