ESP LINCOLN NAVIGATOR 2008 Customer Assistance Guide

Requ iremen tsfor
\bo vera ge
Items \bovered
ROADSI DEASSISTANC E
TheLinc olnCom mitme ntgive syou the peace ofmind
know ingthat Roadside Assistance willco me toyour
rescue 24hour sa day\b 365days ayea r\bwhe rever youarein
the U.S.\b Cana da\b and Mexi co.So if you run out ofgas\b
have aflat tire or dead bat tery\b lockyours elf out ofyour
car\b orneed towi ng\b you' re cover ed(warra nt y\b
non warranty\band collision). Ifassist ance isneeded\b call
18\f\f 3923673 anytimeandselect the first prom ptfor
Roa dside Assist ance.
1 Expense sfor Roadside Assi sta ncem us tbe incurr edon
the regi ster ed vehi cle.
2The vehiclem ust beowne d*orlease d(12month lease
orlonger) bythe mem ber.
3Roadsi deAssi stanc eis avai lable for6ye ars or7\f\b\f\f\f
miles (whi cheve rocc ursfir st ).
Fl at tire change with agood spare
Bat tery Jum pSt art
Lock outAssist ance (key repla cem entcost isthe
cust omer'sresponsi bility)
Fue lD elivery –Indepe ndentServi ce Contractors\b ifnot
prohi bited by state \bloc alor muni cipal law shall deliver
upto2.\f gallons (7.5L) ofgasoli neor5gallons (18.9L)
ofdiesel fuelto adisabl edvehic le.F ue ldelivery service
is lim ite d to two noc harge occurr enceswithin a
12monthpe riod.
Wi nch out–avai lable within one hund red(1\f\f) feet of a
pave dor count ym aintai nedroad.
Tow ing–El igi ble Linc olnvehi cles willbe tow edtoa
Lincol n\bFord orMe rcury dealer within thirtyfive (35)
m iles of the disa ble ment loca tion orto the near est
qual ifi ed Lincol n\bFor dor Me rcury dealer. If a member
4.*Kans asresidents arenot limited toowned vehicles.
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requeststo be towe dto aFord/ Mer cury /Lincoln dealer
more than thi rtyfi ve(35) miles from the disablement
locat ion\b the mem ber shal lbe responsi bleforany
mileage cost sin exc ess ofthirtyf ive (35) miles.
Tr ailers –towi ngoftrai lers willbe covered upto$2\f\f if
the disabl edeligi blevehi clere quir esservice atthe near
estqual ifi ed dealer .If the trai leris di sa bled\b but thetow
ing vehicleis ope ra tional \bthe traile rdoes notquali fy for
any Roadsi deservi ces.
Pa rts\b gas (in addi tion tothe servi cecalldeli very
provi sion not ed above) \brent alof tow in g equipment\b
storage fees\b tire repa iror any labor perfor medat a
gara georser vic efa cili ty.
Par tsinvol vedin loc kout servi ce.
Any form ofimpound towingortowi ngbyanything
other than alic ensed servicestation orgarage .
Shouldbe sent to Lincol nCom mitment
®Headquart ers
(addr essonthe back ofthis bookl et)w ithin 2\fdays of
the disabl ement.
Shoul dincl ude:
Acom pleted claim form\b includi ngyour Vehic le
Ident ifi ca tion Num ber(VI N).
An origina lpa id rece iptfrom an ident ifiable
Roa dside servicefac ilityde tailing the nature ofthe
servi ce and acopy ofthe dealerre pai ror der
(if appl icabl e).
To obtain acl aim form\b please call1 8\f\f 392 3673 and
select Roadsi deAssistance whenprompted. Acustomer
servi ce repre sentative will suppl yone toyou.
Items Not\bovered
AllReimb ursement
\blaims
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