sat nav LINCOLN NAVIGATOR 2008 Owner's Guide

called for. Avoid abrupt steering, acceleration or braking which could
result in an increased risk of loss of vehicle control, vehicle rollover
and/or personal injury. Use all available road surface to return the
vehicle to a safe direction of travel.
•In the event of an emergency stop, avoid skidding the tires and do not
attempt any sharp steering wheel movements.
Vehicles with a higher center of gravity such as utility and
four-wheel drive vehicles handle differently than vehicles with a
lower center of gravity. Utility and four-wheel drive vehicles arenot
designed for cornering at speeds as high as passenger cars any more
than low-slung sports cars are designed to perform satisfactorily under
off-road conditions. Avoid sharp turns, excessive speed and abrupt
maneuvers in these vehicles. Failure to drive cautiously could result in
an increased risk of loss of vehicle control, vehicle rollover, personal
injury and death.
•If the vehicle goes from one type of surface to another (i.e., from
concrete to gravel) there will be a change in the way the vehicle
responds to a maneuver (steering, acceleration or braking). Again,
avoid these abrupt inputs.
Control Trac four–wheel drive system (if equipped)
When a four–wheel drive mode is selected, the Control Trac system uses
all four wheels to power the vehicle. This increases traction, enabling
you to drive over terrain and road conditions that a conventional
two-wheel drive vehicle cannot.
Power is supplied to all four wheels through a transfer case. On
four–wheel drive vehicles, the transfer case allows you to select
four–wheel drive when necessary. Information on transfer case operation
and shifting procedures can be found in this chapter. Information on
transfer case maintenance can be found in theMaintenance and
Specificationschapter. You should become thoroughly familiar with this
information before you operate your vehicle.
Normal characteristics
On some four–wheel drive models, the initial shift from two-wheel drive
to four–wheel drive while the vehicle is moving can cause some
momentary clunk and ratcheting sounds. This is the front drivetrain
coming up to speed and engaging the front wheels, and is not cause for
concern.
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Driving
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GETTING THE SERVICES YOU NEED
At home
You must take your Lincoln or Mercury vehicle to an authorized dealer
for warranty repairs. While any authorized dealer handling your vehicle
line will provide warranty service, we recommend you return to your
selling authorized dealer who wants to ensure your continued
satisfaction. Please note that certain warranty repairs require special
training and/or equipment, so not all authorized dealers are authorized to
perform all warranty repairs. This means that, depending on the
warranty repair needed, you may have to take your vehicle to another
authorized dealer. A reasonable time must be allowed to perform a repair
after taking your vehicle to the authorized dealer. Repairs will be made
using Ford or Motorcraft parts, or remanufactured or other parts that are
authorized by Ford.
If you have questions or concerns, or are unsatisfied with the service you
are receiving, follow these steps:
1. Contact your Sales Representative or Service Advisor at your
selling/servicing authorized dealer.
2. If your inquiry or concern remains unresolved, contact the Sales
Manager, Service Manager or Customer Relations Manager.
3. If you require assistance or clarification on Ford Motor Company
policies or procedures, please contact the Lincoln Mercury Customer
Relationship Center at 1-800-521-4140.
Away from home
If you own a Ford or Mercury vehicle and are away from home when
your vehicle needs service, or if you need more help than the authorized
dealer could provide, after following the steps described above, contact
the Ford Customer Relationship Center to find an authorized dealer to
help you.
In the United States:
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
1-800-392-3673 (FORD)
(TDD for the hearing impaired: 1-800-232-5952)
www.customersaskford.com
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THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
Experience has shown that our customers have been very successful in
achieving satisfaction by following the three-step procedure outlined on
the front page of the Warranty Guide. However, if your warranty concern
has not been resolved using the three-step procedure, you may be
eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. Initially, the BBB will try to resolve your question or concern
through mediation. Mediation is a process through which a
representative of the BBB will contact the parties and explore options
for settlement of your claim. If mediation is not successful, customers
with eligible claims may participate in the BBB AUTO LINE arbitration
process. An arbitration hearing will be scheduled so that you can present
your case in an informal setting before an impartial person. The
arbitrator will consider the testimony provided and make a decision after
the hearing. You are not bound by the decision but may choose to accept
it. If you choose to accept the BBB AUTO LINE decision then Ford must
abide by the accepted decision as well. If the arbitrator has decided in
your favor and you accept the decision, the BBB AUTO LINE program
will contact you to ensure that Ford has complied with the decision in a
timely manner. Disputes submitted to the BBB AUTO LINE program are
usually decided within forty days after you file your claim with the BBB.
To initiate a claim with the BBB AUTO LINE, you will be asked for your
name and address, general information about your new vehicle,
information about your warranty concerns and any steps you have
already taken to try to resolve them. You will then be mailed a Customer
Claim Form that you will need to complete, provide proof of vehicle
ownership, sign and return the Customer Claim Form to the BBB. Upon
receipt, the BBB will review the claim for eligibility under the Program
Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1–800–955–5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
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UTILIZING THE MEDIATION/ARBITRATION PROGRAM
(CANADA ONLY)
For vehicles delivered to authorized Canadian dealers. In those cases
where you continue to feel that the efforts by Ford of Canada and the
authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
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cotton cloth; you may also use Motorcraft Dash & Vinyl Cleaner
(ZC-38-A) on the instrument panel and interior trim areas.
•Avoid cleaners or polishes that increase the gloss of the upper portion
of the instrument panel. The dull finish in this area helps protect the
driver from undesirable windshield reflection.
•Be certain to wash or wipe your hands clean if you have been in
contact with certain products such as insect repellent and suntan
lotion in order to avoid possible damage to the interior painted
surfaces.
•Do not use household or glass cleaners as these may damage the
finish of the instrument panel, interior trim and cluster lens.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the airbag system.
If a staining liquid like coffee/juice has been spilled on the instrument
panel or on interior trim surfaces, clean as follows:
1. Wipe up spilled liquid using a clean, white, cotton cloth.
2. Apply Motorcraft Deluxe Leather and Vinyl Cleaner (ZC-11-A) [In
Canada use Motorcraft Multi-Purpose Cleaner (CXC-101)] to the wiped
area and spread around evenly.
3. Apply more Motorcraft cleaner to a clean, white, cotton cloth and
press the cloth onto the soiled area–allow this to set at room
temperature for 30 minutes.
4. Remove the soaked cloth, and if it is not soiled badly, use this cloth to
clean the area by using a rubbing motion for 60 seconds.
5. Following this, wipe area dry with a clean, white, cotton cloth.
INTERIOR
For fabric, carpets, cloth seats, safety belts and seats equipped with side
airbags:
•Remove dust and loose dirt with a vacuum cleaner.
•Remove light stains and soil with Motorcraft Professional Strength
Carpet & Upholstery Cleaner (ZC-54).
•If grease or tar is present on the material, spot-clean the area first
with Motorcraft Spot and Stain Remover (ZC-14).
•If a ring forms on the fabric after spot cleaning, clean the entire area
immediately (but do not oversaturate) or the ring will set.
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Cleaning
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Preparing to drive your
vehicle ........................................246
R
Radio ............................................20
Rear seat entertainment
system ..........................................35
Rear video camera ....................254
Rear window defroster ...............71
Relays ........................................268
Remote entry system ...............128
illuminated entry ....................135
locking/unlocking
doors ................................128–129
opening the trunk ...........130–131
panic alarm .............................131
replacement/additional
transmitters .............................134
replacing the batteries ...........133
Reverse sensing system ...........251
Roadside assistance ..................265
Roll stability control .................240
Roof rack ...................................123
S
Safety Belt Maintenance ..........166
Safety belts (see Safety
restraints) ..157, 159–160, 162–164
Safety Canopy ...................175, 177
Safety defects, reporting ..299–300
Safety
restraints ...157, 159–160, 162–164
Belt-Minder
...........................167
extension assembly ................165
for adults .................160, 162–163
for children .....................180–181safety belt maintenance .........166
warning light and
chime ...............................166–167
Safety seats for children ..........184
Safety Compliance
Certification Label ....................343
Satellite Radio Information ........33
Seats ..........................................142
child safety seats ....................184
climate control ........................146
memory seat ...................132, 145
SecuriLock passive anti-theft
system ................................138–140
Servicing your vehicle ..............308
Snowplowing .................................7
Spark plugs,
specifications .....................338, 342
Special notice
utility-type vehicles ....................8
Specification chart,
lubricants ...................................339
Speed control ..............................96
Stability system .........................240
Starting your vehicle ........232–234
jump starting ..........................284
Steering wheel
controls ......................................99
tilting .........................................84
T
Tire Pressure Monitoring
System (TPMS)
Driving .....................................261
Tires, Wheels and Loading ....212
Warning Displays ..............12, 114
Tires ...........................197–198, 275
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Index
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