maintenance schedule LINCOLN NAVIGATOR 2011 Owner's Manual

GENERAL MAINTENANCE INFORMATION
Why maintain your vehicle?
This guide describes the scheduled maintenance required for your
vehicle. Carefully following this schedule helps protect against major
repair expenses resulting from neglect or inadequate maintenance and
may also help to increase the value of your vehicle when you sell or
trade it.
It is your responsibility to see that all scheduled maintenance is
performed and that the materials used meet Ford engineering
specifications. Failure to perform scheduled maintenance specific in this
guide will invalidate warranty coverage on parts affected by the lack of
maintenance. Be sure receipts for completed maintenance are kept with
the vehicle and confirmation of the work performed is always recorded in
this guide.
Your Ford or Lincoln Mercury dealer has factory-trained technicians who
can perform the required maintenance using genuine Ford parts. They
are committed to meeting your service needs and to assuring your
continuing satisfaction.
Protecting your investment
Maintenance is an investment that will pay dividends in the form of
improved reliability, durability and resale value. To ensure the proper
performance of your vehicle and its emission control systems, it is
imperative that scheduled maintenance be completed at the designated
intervals.
Your vehicle is very sophisticated and built with multiple complex
performance systems. Every manufacturer develops these systems using
different specifications and performance features. That’s why it’s
important to rely upon your Ford or Lincoln Mercury dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended maintenance intervals for
various parts and component systems based upon engineering testing.
Ford Motor Company relies upon this testing to determine the most
appropriate mileage for replacement of oils and fluids to protect your
vehicle at the lowest overall cost to you and recommends against
maintenance schedules that deviate from the scheduled maintenance
information.
Ford strongly recommends the use of genuine Ford replacement parts.
Parts other than Ford, Motorcraftor Ford-authorized remanufactured
Scheduled Maintenance Guide
344
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

parts that are used for maintenance replacement or for the service of
components affecting emission control must be equivalent to genuine
Ford Motor Company parts in performance and durability. It is the
owner’s responsibility to determine the equivalency of such parts. Please
consult yourWarranty Guidefor complete warranty information.
Non-Ford approved chemicals or additives are not required for factory
recommended maintenance. In fact, Ford Motor Company recommends
against the use of such additive products unless specifically
recommended by Ford for a particular application.
Oil, fluids and flushing
In many cases, fluid discoloration is a normal operating characteristic
and, by itself, does not necessarily indicate a concern or that the fluid
needs to be changed. However, discolored fluids that also show signs of
overheating and/or foreign material contamination should be inspected
immediately by a qualified expert such as the factory-trained technicians
at your Ford or Lincoln Mercury Dealership. Your vehicle’s oils and fluids
should be changed at the specified intervals or in conjunction with a
repair. Flushing is a viable way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are
flushed only with new fluid that is the same as that required to fill and
operate the system, or using a Ford-approved flushing chemical.
Genuine Ford parts and service
When planning your maintenance services, consider your Ford and
Lincoln Mercury dealership for all your vehicle’s needs.
Get the most from your service and maintenance visits
There are a lot of reasons why visiting your Ford or Lincoln Mercury
dealership for all your service needs is a great way to help keep your
vehicle running great.
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Ford and Lincoln Mercury service technicians participate in extensive
factory-sponsored certification training to help them become experts on
the operation of your vehicle. Ask your dealership about the training and
certification their technicians have received.
Scheduled Maintenance Guide
345
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

Genuine Ford and Motorcraftreplacement parts
Ford and Lincoln Mercury dealerships stock Ford and Motorcraft
branded replacement parts. These parts meet or exceed Ford Motor
Company’s specifications, and we stand behind them. Parts installed at
your Ford or Lincoln Mercury dealership carry a nationwide, 12 months,
12,000 mile (20,000 km) parts and labor limited warranty. Your dealer
can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your Ford and
Lincoln Mercury dealers can offer.
WHICH MAINTENANCE SCHEDULE SHOULD YOU FOLLOW?
Owner checks and services
Certain basic maintenance checks and inspections should be performed by
the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or lubricants used.
Maximum oil change interval
❑7,500 miles (12,000 km) or 6 months, whichever comes first
Engine coolant change interval
❑Initial change – 6 years or 105,000 miles (168,000 km) (whichever comes first)❑After initial change - every 3 years or 45,000 miles (72,000 km)
Check every month
❑Check function of all interior and exterior lights❑Check tires for wear and correct air pressure, including spare tire
❑Check windshield washer fluid level
❑Check engine oil level
Scheduled Maintenance Guide
346
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

Multi-point inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify potential
issues and prevent major problems. Ford Motor Company recommends the
following multi-point inspection be performed at every scheduled
maintenance interval to help ensure your vehicle keeps running great.
Be sure to ask your Ford or Lincoln Mercury dealership service advisor or
technician about the multi-point vehicle inspection. It’s a comprehensive
way to perform a thorough inspection of your vehicle. It’s your checklist
that gives you immediate feedback on the overall condition of your vehicle.
You’ll know what’s been checked, what’s okay, as well as those things that
may require future or immediate attention. The multi-point vehicle
inspection is one more way to keep your vehicle running great!
Check every six months
❑Check lap/shoulder belts and seat latches for wear and function❑Check parking brake for proper operation
❑Check safety warning lamps (brake, ABS, airbag, safety belt) for operation
❑Check cooling system fluid level and coolant strength
❑Check battery connections and clean if necessary
❑Check washer spray, wiper operation and clean all wiper blades (replace as necessary)
❑Check and lubricate all hinges, latches and outside locks. Inspect for correct operation
❑Check and lubricate door rubber weatherstrips; inspect for excessive wear
❑Check and clean body and door drain holes. Inspect for clogs and obstructions
Multi-point inspection - Recommended at every visit
❑Check and top-up fluid levels: brake, coolant recovery reservoir, manual and automatic transmission (if equipped with an
underhood dipstick), power steering (if equipped) and window washer
❑Inspect tires for wear and check air pressure, including spare.
❑Check exhaust system for leaks, damage, loose parts and foreign material.
❑Check battery performance.
❑Check operation of horn, exterior lamps, turn signals and hazard warning lights.
❑Check radiator, coolers, heater and air conditioning hoses.
❑Inspect windshield washer spray and wiper operation.
❑Check windshield for cracks, chips and pitting.
❑Inspect for oil and fluid leaks.
❑Inspect engine air filter.
❑Inspect half shaft dust boots, if equipped.
❑Check shocks and struts and other suspension components for leaks and damage.
❑Inspect steering and linkage.
❑Inspect accessory drive belt(s).
❑Inspect clutch operation, if equipped.
Scheduled Maintenance Guide
347
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

NORMAL SCHEDULED MAINTENANCE AND LOG
The following section contains the “Normal Schedule”. This schedule is
presented at specific mileage (kilometer) intervals with exceptions noted.
Scheduled Maintenance Guide
348
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

Miles (x 1,000)* 7.5 15 22.5 30 37.5 45 52.5 60 67.5 75
Kilometers (x 1,000)* 12 24 36 48 60 72 84 96 108 120
Months* 6 12 18 24 30 36 42 48 54 60
Change engine oil and filter• •••••••••
Rotate tires, inspect tire wear and measure tread depth.
Vehicles with dual rear wheels should only rotate if
unusual wear is observed.• •••••••••
Inspect wheels and related components for abnormal
noise, wear, looseness or drag• •••••••••
Perform multi-point inspection (recommended)• •••••••••
Inspect automatic transmission fluid level (if equipped
with dipstick); consult dealer for requirements.•••••
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake•••••
Inspect engine cooling system concentration and hoses•••••
Inspect exhaust system and heat shields•••••
Inspect front axle and U-joints; lubricate if equipped
with grease fittings (4WD vehicles)•••••
Inspect half-shaft boots (if equipped)•••••
Inspect steering linkage, ball joints, suspension, tie-rod
ends, driveshaft and U-joints; lubricate if equipped with
grease fittings•••••
Torque rear U-bolts (Transit Connect)•••••
Inspect cabin air filter (if equipped)•••••
* Whichever comes first
Scheduled Maintenance Guide
349
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

Miles (x 1,000)* 82.5 90 97.5 105 112.5 120 127.5 135 142.5 150
Kilometers (x 1,000)* 132 144 156 168 180 192 204 216 228 240
Months* 66 72 78 84 90 96 102 108 114 120
Change engine oil and filter• •••••••••
Rotate tires, inspect tire wear and measure tread depth.
Vehicles with dual rear wheels should only rotate if
unusual wear is observed.• •••••••••
Inspect wheels and related components for abnormal
noise, wear, looseness or drag• •••••••••
Perform multi-point inspection (recommended)• •••••••••
Inspect automatic transmission fluid level (if equipped
with dipstick); consult dealer for requirements.•••••
Inspect brake pads, shoes, rotors, drums, brake linings,
hoses and parking brake•••••
Inspect engine cooling system concentration and hoses•••••
Inspect exhaust system and heat shields•••••
Inspect front axle and U-joints; lubricate if equipped
with grease fittings (4WD vehicles)•••••
Inspect half-shaft boots (if equipped)•••••
Inspect steering linkage, ball joints, suspension, tie-rod
ends, driveshaft and U-joints; lubricate if equipped with
grease fittings•••••
Torque rear U-bolts (Transit Connect)•••••
Inspect cabin air filter (if equipped)•••••
* Whichever comes first
Scheduled Maintenance Guide
350
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

Every 15,000 miles
(24,000 km)Replace cabin air filter (if equipped)
Every 30,000 miles
(48,000 km)Replace climate-controlled seat filter (if equipped)
Replace engine air filter
Replace fuel filter (Ranger)
Every 37,500 miles
(60,000 km)Inspect valve clearances; adjust as necessary
(Transit Connect CNG vehicles)
Every 60,000 miles
(96,000 km)Change automatic transmission fluid and filter on
5–speed TorqShifttransmission; consult dealer for
requirements.
Replace front wheel bearing grease/grease seal if
non-sealed bearings are used (2WD vehicles)
Every 105,000 miles
(168,000 km)Change engine coolant
1
Change manual transmission fluid (except Escape)
Change rear axle fluid (Dana axles)
Replace spark plugs
Inspect accessory drive belt(s)
2
Every 150,000 miles
(240,000 km)Change automatic transmission fluid and filter
(except 5–speed TorqShifttransmission) (filter
not required on 6F35, 6F50, DPS6 and AWF-21
transmissions); consult dealer for requirements.
Change front axle fluid (4WD vehicles)
Change manual transmission fluid (Escape)
Change rear axle fluid (RWD vehicles)
Change transfer case fluid (4WD vehicles)
Replace accessory drive belt(s) if not replaced
within the last 100,000 miles (160,000 km)
Replace front wheel bearings and seals if
non-sealed bearings are used (2WD vehicles)
1Initial replacement at 105,000 miles (160,000 km) or 72 months; every
45,000 miles (72,000 km) or 36 months thereafter
2Perform a follow-up inspection at 120,000 miles (192,000 km)
Scheduled Maintenance Guide
351
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

Maintenance schedule log
DEALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:
Scheduled Maintenance Guide
352
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

DEALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:
D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:D
EALERVALIDATION:
P&A C
ODE:
RO#: HOURS:
DATE:MILEAGE:
Scheduled Maintenance Guide
353
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)