tow LINCOLN NAVIGATOR 2011 Service Manual

Switching off traction control
If the vehicle is stuck in snow, mud or sand, and seems to lose engine
power, switching off the traction control features of the AdvanceTrac
with RSCsystem may be beneficial because the wheels are allowed to
spin. This will restore full engine power and will enhance momentum
through the obstacle. To switch off the traction control feature, press the
stability control button. Full features of the AdvanceTracwith RSC
system can be restored by pressing the stability control button again or
by turning off and restarting the engine.
If you switch off the traction control, the stability control light will
illuminate steadily. Pressing the stability control button again will turn off
the stability control light.
In R (Reverse), ABS and the engine traction control and brake traction
control features will continue to function; however, ESC and RSCare
disabled.
AdvanceTracwith RSCFeatures
Button
functionsStability
control
light
RSCESCEngine
traction
controlBrake
traction
control
Default at
start-upIlluminated
during bulb
checkEnabled Enabled Enabled Enabled
Button
pressed
momentarilyIlluminated
solidEnabled EnabledPartially
enabledPartially
enabled
Trailer sway control
Your vehicle may be equipped with trailer sway control. When properly
equipped, trailer sway control will use the vehicle’s AdvanceTracwith
RSCsystem to detect and help reduce trailer sway by applying brake
force at individual wheels and, if necessary, by reducing engine power.
WARNING:Trailer sway control does not prevent a trailer from
swaying, it mitigates the sway from increasing once it has occurred.
If you are experiencing trailer sway it is likely that the trailer is improperly
loaded for the correct tongue weight or the speed of the vehicle and trailer
is too high. Pull the vehicle-trailer over to a safe location to check the
trailer weight distribution and tongue load and reduce speed to a safe level
while towing. If trailer sway is experienced, SLOW DOWN.
Driving
230
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

During trailer sway control events, the stability control light in the
instrument cluster will flash momentarily. The cluster message center
will also displayTRAILER SWAY REDUCE SPEED. In some cases
when trailer sway is detected, the vehicle speed is too high and may be
above a speed at which trailer sway will not grow continuously. This may
cause the system to activate multiple times, causing a gradual reduction
in speed.
Note:The trailer sway control will only activate at speeds greater than
40 mph (64 km/h).
Disabling trailer sway control
Trailer sway control can be disabled during any key cycle. SeeMessage
centerin theInstrument Clusterchapter. Note that regardless of
chosen enable state, trailer sway control will be re-enabled at each new
key cycle.
WARNING:Turning off trailer sway control increases the risk of
loss of vehicle control, serious injury, or death. Ford does not
recommend disabling this feature except in situations where speed
reduction may be detrimental (e.g., hill climbing), the driver has
significant trailer towing experience, and can control trailer sway and
maintain safe operation.
STEERING
Your vehicle is equipped with power steering. Power steering uses energy
from the engine to decrease the driver’s effort in steering the vehicle.
To help prevent damage to the power steering pump:
•Never hold the steering wheel to the extreme right or the extreme left
for more than a few seconds when the engine is running.
•Do not operate the vehicle with the power steering pump fluid level
below the MIN mark on the reservoir.
•Some noise is normal during operation. If the noise is excessive, check
for low power steering pump fluid level before seeking service by your
authorized dealer.
•Heavy or uneven steering efforts may be caused by low power steering
pump fluid level. Check for low power steering pump fluid level before
seeking service by your authorized dealer.
•Do not fill the power steering pump reservoir above the MAX mark on
the reservoir, as this may result in leaks from the reservoir.
Driving
231
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

If the power steering system breaks down (or if the engine is turned
off), you can steer the vehicle manually, but it takes more effort.
If the steering wanders or pulls, check for:
•Underinflated tire(s) on any wheel(s)
•Uneven vehicle loading
•High crown in center of road
•High crosswinds
•Wheels out of alignment
•Loose or worn suspension components
AIR SUSPENSION SYSTEM
The air suspension system is designed to improve ride, handling and
general vehicle performance during:
•Certain road conditions
•Steering maneuvers
•Braking
•Acceleration
This system keeps the rear of your vehicle at a constant level by
automatically adding air or releasing air from the springs. If you exceed
the load limit, the rear air suspension may not operate. The air
suspension system will stay active for 40 minutes after the ignition is
turned off to accommodate any load changes. (The air compressor may
run when the vehicle is off; this is normal.)
The air suspension system can be enabled or disabled through the
message center. Refer toMessage centerin theInstrument Cluster
chapter.
If the system is off, the rear air suspension will not operate and will not
raise (pump) or lower (vent) while the vehicle is not moving. However, if
the system determines that the vehicle is low or high and needs to make
a height adjustment while driving at speeds above 15 mph (24 km/h), the
system will pump or vent as required. Normal vehicle operation does not
require any action by the driver.
WARNING:On vehicles equipped with air suspension, turn the
air suspension and the ignition switch off prior to jacking,
hoisting or towing your vehicle.
Driving
232
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

R (Reverse)
With the gearshift lever in R (Reverse), the vehicle will move backward.
Always come to a complete stop before shifting into and out of R
(Reverse).
N (Neutral)
With the gearshift lever in N (Neutral), the vehicle can be started and is
free to roll. Hold the brake pedal down while in this position.
D (Overdrive) with Tow/Haul Off
D (Overdrive) with Tow/Haul OFF is the normal driving position for the
best fuel economy. Transmission operates in gears one through six.
D (Overdrive) with Tow/Haul On
The Tow/Haul feature improves
transmission operation when towing
a trailer or a heavy load. All
transmission gear ranges are
available when using Tow/Haul.
To activate Tow/Haul, press the
button on the side of the gearshift
lever.
The TOW HAUL indicator light will
illuminate in the instrument cluster.
Tow/Haul delays upshifts to reduce frequency of transmission shifting.
Tow/Haul also provides engine braking in all forward gears when the
transmission is in the D (Overdrive) position; this engine braking will
slow the vehicle and assist the driver in controlling the vehicle when
descending a grade. Depending on driving conditions and load
conditions, the transmission may downshift, slow the vehicle and control
the vehicle speed when descending a hill, without the accelerator pedal
being pressed. The amount of downshift braking provided will vary based
upon the amount the brake pedal is depressed.
To deactivate the Tow/Haul feature and return to normal driving mode,
press the button on the end of the gearshift lever. The TOW HAUL light
will no longer be illuminated.
Driving
236
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

When you shut-off and restart the engine, the transmission will
automatically return to normal D (Overdrive) mode (Tow/Haul OFF).
WARNING:Do not use the Tow/Haul feature when driving in icy
or slippery conditions as the increased engine braking can cause
the rear wheels to slide and the vehicle to swing around with the
possible loss of vehicle control.
3 (Third)
Transmission operates in third gear only.
Used for improved traction on slippery roads. Selecting 3 (Third)
provides engine braking.
2 (Second)
Transmission operates in 2nd gear only.
Use 2 (Second) to start-up on slippery roads or to provide additional
engine braking on downgrades.
1 (First)
•Transmission operates in 1st gear only.
•Provides maximum engine braking.
•Allows upshifts by moving gearshift lever.
•Will not downshift into 1 (First) at high speeds; allows for 1 (First)
when vehicle reaches slower speeds.
Forced downshifts
•Allowed in D (Drive) only.
•Press the accelerator to the floor.
•Allows transmission to select an appropriate gear.
If your vehicle gets stuck in mud or snow
If your vehicle gets stuck in mud or snow, it may be rocked out by
shifting between forward and reverse gears, stopping between shifts in a
steady pattern. Press lightly on the accelerator in each gear.
Do not rock the vehicle if the engine is not at normal operating
temperature or damage to the transmission may occur.
Do not rock the vehicle for more than a minute or damage to the
transmission and tires may occur, or the engine may overheat.
If your vehicle is equipped with AdvanceTracwith RSC, it may be
beneficial to turn the system off so the wheels are allowed to spin.
Driving
237
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

WARNING:This system is not designed to prevent contact with
small or moving objects. The system is designed to provide a
warning to assist the driver in detecting large stationary objects to
avoid damaging the vehicle. The system may not detect smaller
objects, particularly those close to the ground.
WARNING:Certain add-on devices such as large trailer hitches,
bike or surfboard racks and any device that may block the
normal detection zone of the forward and reverse sensing system may
create false beeps.
The system will sound a tone to warn the driver of obstacles near either
bumper in the following manner:
•The front sensors will sound a high pitched tone which will appear to
come from the dashboard
•The rear sensors will sound a lower pitched tone which will appear to
come from the rear interior of the vehicle
•The sensing system will report the obstacle which is closest to the
front or rear of the vehicle. For example, if an obstacle is 12 inches
(30 cm) from the front of the vehicle and, at the same time, an
obstacle is only six inches (15 cm) from the rear of the vehicle, the
lower pitched tone will sound.
The reverse sensing portion of the system will assist the driver in
detecting certain objects while:
•the vehicle is in R (Reverse) and moving toward a stationary object at
a speed of 3 mph (5 km/h) or less.
•the vehicle is in R (Reverse) but not moving, and a moving object is
approaching the front or rear of the vehicle at a speed of 3 mph
(5 km/h) or less.
•the vehicle is in R (Reverse) and moving at a speed of less than
3 mph (5 km/h) and a moving object is approaching the rear of the
vehicle at a speed of less than 3 mph (5 km/h).
The system is automatically enabled when the gearshift lever is placed in
D (Drive) or R (Reverse) and the ignition is on. A control in the message
center allows the driver to disable the forward (if equipped) and/or
reverse system. Refer toMessage centerin theInstrument Cluster
chapter for more information. The message center will indicate a failure
in the forward or reverse system and will not allow the driver to switch
the faulted system on.
Driving
240
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

Use the side mirrors and rearview mirror to get better coverage on both
sides and rear of the vehicle.
Image delay if displayed through the rearview mirror:
When shifting out of R (Reverse) and into any other gear, the image in
the rearview mirror will remain on for a few seconds before it shuts off
to assist in parking or trailer hookup.
Image delay if displayed through the navigation screen:
After shifting out of R (Reverse) and into any gear other than P (Park),
the image in the navigation screen will remain until the vehicle speed
reaches 5 mph (8 km/h), only if the rear camera delay feature is on, or
until any navigation radio button is pressed.
Note:The default setting for the camera delay is off. Press the
“Settings” button found on the navigation screen (if equipped) to set the
camera delay feature to on or off.
When towing, the camera system will only see what is being towed
behind the vehicle; this might not provide adequate coverage as it
usually provides in normal operation and some objects might not be
seen.
The camera lens for the camera is located on the liftgate, above the
license plate. Keep the lens clean so the video image remains clear and
undistorted. Clean the lens with a soft, lint-free cloth and non-abrasive
cleaner.
Note:If the camera system image is not clear or seems distorted, it may
be covered with water droplets, snow, mud or any other substance. If
this occurs, clean the camera lens before using the reverse camera
system.
WARNING:The camera system is a reverse aid supplement
device that still requires the driver to use it in conjunction with
the rearview mirror and the side mirrors for maximum coverage.
WARNING:Objects that are close to either corner of the
bumper or under the bumper, might not be seen on the screen
due to the limited coverage of the camera system.
WARNING:Backup as slow as possible since higher speeds
might limit your reaction time to stop the vehicle.
Driving
242
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

4WD indicator lights
The indicator lights illuminate in the message center in the
reconfigurable telltale (RTT) location under the following conditions.
Refer toWarning lights and chimesin theInstrument Clusterchapter.
•4X2- Momentarily illuminates
when 2H is selected.
•4X4 AUTO– Illuminates when
4X4 AUTO is selected.
•4X4– Illuminates when 4X4 is
selected.
Modes of the Control Tracsystem
The Control Trac system functions
in three modes:
•4X2 (2WD)delivers power to
the rear wheels only. The
message center will momentarily
display “4x2” when this mode is
selected. This is appropriate for
normal on-road driving on dry
pavement and provides best fuel economy.
•4X4 AUTOprovides electronic control four-wheel drive with power
delivered to all four wheels, as required, for increased traction. The
message center will display “4X4 AUTO” when this position is
selected. This mode is acceptable for all on-road driving but
recommended when wet pavement, snow, or loose gravel conditions
are expected.
•4X4provides electronically locked four-wheel drive power to front and
rear wheels. The message center will display “4X4” when this position
is selected. This position is not recommended for use on dry
pavement. This position is only intended for severe winter or off-road
conditions, such as deep snow, ice or shallow sand.
4x2
4x4
AUTO
4x4
4X24X4
AUTO4X4
Driving
244
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24-hours, seven days a week
•for the coverage period listed on the Roadside Assistance Card
included in your Owner Guide portfolio.
Roadside assistance will cover:
•a flat tire change with a good spare (except vehicles that have been
supplied with a tire inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5.0 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56 km).
Trailers shall be covered up to $200 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
Roadside Emergencies
253
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)

Canadian customers refer to your Warranty Guide or visit our
website at www.ford.ca for information on:
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment. In Canada, the card is
found in theWarranty Guidein the glove compartment.
U.S. Ford, Mercury and Lincoln vehicle customers who require Roadside
Assistance, call 1-800-241-3673.
Canadian customers who require roadside assistance, call
1-800-665-2006.
If you need to arrange roadside assistance for yourself, Ford Motor
Company will reimburse a reasonable amount for towing to the nearest
dealership within 35 miles (56 km). To obtain reimbursement
information, U.S. Ford, Mercury and Lincoln vehicle customers call
1-800-241-3673. Customers will be asked to submit their original
receipts.
Canadian customers who need to obtain reimbursement information, call
1-800-665-2006 or visit our website at www.ford.ca.
HAZARD FLASHER CONTROL
The hazard flasher control is located
on the instrument panel by the
radio. The hazard flashers will
operate when the ignition is in any
position or if the key is not in the
ignition.
Press the flasher control and all front and rear direction signals will flash.
Press the flasher control again to turn them off. Use it when your vehicle
is disabled and is creating a safety hazard for other motorists.
Note:With extended use, the flasher may run down your battery.
Roadside Emergencies
254
2011 Navigator(nav)
Owners Guide, 1st Printing
USA(fus)