ECU LINCOLN NAVIGATOR 2011 Repair Manual

You are required to submit your warranty dispute to BBB AUTO LINE
before asserting in court any rights or remedies conferred by California
Civil Code Section 1793.22(b). You are also required to use BBB AUTO
LINE before exercising rights or seeking remedies created by the Federal
Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If you choose
to seek redress by pursuing rights and remedies not created by California
Civil Code Section 1793.22(b) or the Magnuson-Moss Warranty Act,
resort to BBB AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
If a warranty concern has not been resolved using the three-step
procedure outlined on the first page of theCustomer Assistancesection,
you may be eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. During mediation, a representative of the BBB will contact
both you and Ford Motor Company to explore options for settlement of
the claim. If an agreement is not reached during mediation or you do not
want to participate in mediation, and if your claim is eligible, you may
participate in the arbitration process. An arbitration hearing will be
scheduled so that you can present your case in an informal setting
before an impartial person. The arbitrator will consider the testimony
provided and make a decision after the hearing.
Disputes submitted to the BBB AUTO LINE program are usually decided
within forty days after you file your claim with the BBB. You are not
bound by the decision, and may reject the decision and proceed to court
where all findings of the BBB Auto Line dispute, and decision, are
admissible in the court action. Should you choose to accept the BBB
AUTO LINE decision, Ford is then bound by the decision, and must
comply with the decision within 30 days of receipt of your acceptance
letter.
BBB AUTO LINE Application: Using the information provided below,
please call or write to request a program application. You will be asked
for your name and address, general information about your new vehicle,
information about your warranty concerns, and any steps you have
already taken to try to resolve them. A Customer Claim Form will be
mailed that will need to be completed, signed and returned to the BBB
along with proof of ownership. Upon receipt, the BBB will review the
claim for eligibility under the Program Summary Guidelines.
Customer Assistance
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SERVICE RECOMMENDATIONS
To help you service your vehicle, we providescheduled maintenance
informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check yourWarranty Guideto
find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraftparts are designed and built to
provide the best performance in your vehicle.
PRECAUTIONS WHEN SERVICING YOUR VEHICLE
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other lit material away from the battery and
all fuel related parts.
WARNING:Turn off the power running boards, if equipped,
before working under the vehicle, jacking or placing any object
under the vehicle. Never place your hand between the extended
running board and the vehicle. A moving running board may cause
injury.
Working with the engine off
1. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
2. Turn off the engine and remove the key.
3. Block the wheels to prevent the vehicle from moving unexpectedly.
Working with the engine on
1. Set the parking brake and shift to P (Park).
2. Block the wheels.
WARNING:To reduce the risk of vehicle damage and/or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
Maintenance and Specifications
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4. To attach the new wiper to the
wiper arm, align the cross pin and
keyway (denoted with the arrows)
and firmly press the wiper blade
into the wiper arm until an audible
snap is heard.
If you find this procedure too difficult, please see your dealer.
ENGINE OIL
Checking the engine oil
Refer to thescheduled maintenance informationfor the appropriate
intervals for checking the engine oil.
1. Make sure the vehicle is on level ground.
2. Turn the engine off and wait 15 minutes for the oil to drain into the
oil pan.
3. Set the parking brake and ensure the gearshift is securely latched in P
(Park).
4. Open the hood. Protect yourself from engine heat.
5. Locate and carefully remove the
engine oil level dipstick.
6. Wipe the dipstick clean. Insert the dipstick fully, then remove it again.
•If the oil level iswithin this
range,the oil level is acceptable.
DO NOT ADD OIL.
Maintenance and Specifications
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2. Unlock the locking clip on the
connector (connector shown from
below for clarity), then squeeze and
pull the connector off of the air
outlet tube.
3. Clean the area around the air
tube to air cover connection to
prevent debris from entering the
system and then loosen the bolt on
the air tube clamp so the clamp is
no longer snug to the air tube. It is
not necessary to completely remove
the clamp.
4. Pull the air tube off from the air
cleaner housing.
5. Release the three clamps that
secure the cover to the air filter
housing. Push the air filter cover
toward the center of the vehicle and
up slightly to release it.
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6. Remove the air filter element
from the air filter housing.
7. Install a new air filter element.
8. Replace the air filter housing
cover and secure the clamps. Be
careful not to crimp the filter
element edges between the air filter
housing and cover and ensure that
the tabs on the edge are properly
aligned into the slots.
9. Slip the air tube onto the air filter
housing and tighten the air-tube
clamp bolt snugly, but do not
overtighten it.
10. Reconnect the mass air flow
sensor electrical connector to the
outlet tube. Make sure the locking
tab on the connector is in the
“locked” position (connector shown
from below for clarity).
Maintenance and Specifications
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Peace of mind
•Remote start•Vehicle security systems
•Windshield wiper shaker*•Wheel locks
•Vehicle tracking and recovery*•Back up alarm*
•Protective seat covers*
•Locking gas plug for capless fuel system
•Factory navigation system software upgrades*
*Ford Licensed Accessories (FLA) are warranted by the accessory
manufacturer’s warranty. Ford Licensed Accessories are fully designed
and developed by the accessory manufacturer and have not been
designed or tested to Ford Motor Company engineering requirements.
Contact your Ford dealer for details regarding the manufacturer’s limited
warranty and/or a copy of the FLA product limited warranty offered by
the accessory manufacturer.
For maximum vehicle performance, keep the following information in
mind when adding accessories or equipment to your vehicle:
•When adding accessories, equipment, passengers and luggage to your
vehicle, do not exceed the total weight capacity of the vehicle or of
the front or rear axle (GVWR or GAWR as indicated on the Safety
Compliance Certification label). Consult your authorized dealer for
specific weight information.
•
The Federal Communications Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC) regulate the use of mobile
communications systems — such as two-way radios, telephones and
theft alarms - that are equipped with radio transmitters. Any such
equipment installed in your vehicle should comply with FCC or CRTC
regulations and should be installed only by a qualified service technician.
•Mobile communications systems may harm the operation of your vehicle,
particularly if they are not properly designed for automotive use.
•To avoid interference with other vehicle functions, such as anti-lock
braking systems, amateur radio users who install radios and antennas
onto their vehicle should not locate the Amateur Radio Antennas in
the area of the driver’s side hood.
•Electrical or electronic accessories or components that are added to
the vehicle by the authorized dealer or the owner may adversely affect
battery performance and durability.
Accessories
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SecuriCode keyless entry
system ........................................113
SecuriLock passive anti-theft
system ........................................114
Servicing your vehicle ..............295
Snowplowing .................................6
SOS Post Crash Alert ...............161
Spark plugs, specifications ......330,
334–335
Special notice
utility-type vehicles ....................6
Specification chart,
lubricants ...................................331
Speed control ..............................80
Stability system .........................226
Starting a flex fuel vehicle .......220
Starting your vehicle ........217–220
jump starting ..........................274
Steering wheel
controls ......................................82
tilting .........................................67
SYNC..........................................47
T
Third-row power fold seat .......137
Tire Pressure Monitoring
System (TPMS)
Driving .....................................249
Tires, Wheels and Loading ....198
Warning Displays ................12, 26
Tires ...........................183–185, 264
alignment ................................192
care ..........................................188
changing ..........................264, 268
checking the pressure ............188
inflating ...................................186label .........................................197
replacing ..................................190
rotating ....................................192
safety practices .......................191
sidewall information ...............193
snow tires and chains ............202
spare tire .................................264
terminology .............................185
tire grades ...............................184
treadwear ........................184, 188
Towing .......................................210
recreational towing .................216
trailer towing ..........................210
wrecker ....................................277
Transmission .............................235
brake-shift interlock (BSI) ....233
fluid, checking and adding
(automatic) .............................325
fluid, refill capacities ..............331
lubricant specifications ..........331
Turn signal ..................................58
U
Universal garage door opener ....84
USB port ......................................38
V
Vehicle Identification Number
(VIN) ..........................................336
Vehicle loading ..........................202
Ventilating your vehicle ...........221
W
Warning lights (see Lights) .......12
Washer fluid ..............................298
Water, Driving through .............252
Index
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