reset LINCOLN NAVIGATOR 2017 Workshop Manual

USB and Bluetooth Stereo issues
Possible solution
Possible cause
Issue
Disconnect the device from SYNC 3. Try switching your device off,
resetting it or removing the battery, then connect it back to SYNC 3.
This is a device limitation.
When I connect my device,
I sometimes do not hear
any sound. To listen to Apple devices through USB, select AirPlay from the devices
Control Center, then select Dock Connector.
To listen to Apple devices through Bluetooth Stereo, select AirPlay
from the devices Control Center, then select SYNC.Wi-Fi Issues
Possible solution
Possible cause
Issue
Verify password.
Password error.
Failed connection.
Check for a poor Wi-Fi signal.
Weak signal.
Use a unique name for your SSID, don’t use
the default name unless it contains a unique
identifier, such as part of the MAC address.
Multiple Access points within range with the
same SSID.
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Navigator (TB5) Canada/United States of America, enUSA, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
and select 'Apps', then find the particular app
and choose 'Force stop'. Do not forget to
restart the app afterward, then select "Connect
Mobile Apps" on SYNC 3.
On an iPhone with iOS7+, to force close an
app, double tap the home button then swipe
up on the app to close it. Tap the home button
again, then select the app again to restart it.
After a few seconds, the app should then
appear in SYNC 3's Mobile App's Menu.
Switch Bluetooth off and then on to reset it on
your phone. If you are in your vehicle, SYNC
3 should be able to automatically re-connect
to your phone if you press the "Phone" button.
There is a Bluetooth issue on some older
versions of the Android operating system that
may cause apps that were found on your
previous vehicle drive to not be found again
if you did not switch Bluetooth off.
My Android phone is connected, my app(s)
are running, I restarted them, but I still cannot
find any apps.
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Navigator (TB5) Canada/United States of America, enUSA, First Printing SYNC™ 3

AppLink issues
Possible solution(s)
Possible cause(s)
Issue
Unplug the USB cable from the phone, wait a
moment, and plug the USB cable back in to
the phone. After a few seconds, the app
should appear in SYNC 3's Mobile Apps Menu.
If not, "Force Close" the application and restart
it.
You may need to reset the USB connection
to SYNC 3.
My iPhone is connected, my app is running, I
restarted the app but I still cannot find it on
SYNC 3.
Increase the Bluetooth volume of the device
by using the device's volume control buttons
which are most often found on the side of the
device.
The Bluetooth volume on the phone may be
low.
I have an Android phone. I found and started
my media app on SYNC 3, but there is no
sound or the sound is very low.
Force close or uninstall the apps you do not
want SYNC 3 to find. If the app has a "Ford
SYNC" setting, disable that setting in the app's
settings menu on the phone.
Some Android devices have a limited number
of Bluetooth ports that apps can use to
connect. If you have more AppLink apps on
your phone than the number of available
Bluetooth ports, you will not see all of your
apps listed in the SYNC 3 mobile apps menu.
I can only see some of the AppLink apps
running on my phone listed in the SYNC 3
Mobile Apps Menu.
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Navigator (TB5) Canada/United States of America, enUSA, First Printing SYNC™ 3

General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna"). SYNC 3 System Reset
The system has a System Reset feature that can be performed if the function of a SYNC 3 feature is lost. This reset is intended to restore
functionality and will not erase any information previously stored in th\
e system (such as paired devices, phonebook, call history , text
messages, or user settings). To perform a System Reset, press and hold the Seek Up (>>) button while pressing and holdin\
g the Radio Power
button. After approximately 5 seconds the screen will go black. Allow 1-2 minutes for the s\
ystem reset to complete. You may then resume
using the SYNC 3 system.
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Navigator (TB5) Canada/United States of America, enUSA, First Printing SYNC™ 3

Your vehicle is equipped with the Intelligent
Oil-Life Monitor system, which displays a
message in the information display at the
proper oil change interval. This interval may
be up to one year or 10000 miles (16000
kilometers).
When the oil change message appears in
the information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles (800
kilometers) of the message appearing. Make
sure you reset the Intelligent Oil-Life Monitor
after each oil change. See Oil Change
Indicator Reset (page 267).
If your information display resets prematurely
or becomes inoperative, you should perform
the oil change interval at six months or 5000
miles (8000 kilometers) from your last oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil change
intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.Additives and Chemicals
This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
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Navigator (TB5) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Normal Maintenance Intervals
At every oil change interval as indicated by the information display
*
Change engine oil and filter. **
Rotate tires, inspect tire wear and measure tread depth.
Perform a multi-point inspection (recommended).
Inspect the automatic transmission fluid level (if equipped with dipsti\
ck). Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and parking brake.
Inspect the engine cooling system strength and hoses.
Inspect the exhaust system and heat shields.
Inspect front axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter change\
s.
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Navigator (TB5) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to
perform extra maintenance, as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For specific recommendations, see your
dealership service advisor or technician.
Perform the services shown in the following
tables when specified or within 3,000 mi
(4,800 km) of the message appearing in the
information display prompting you to change
your oil. •
Example 1
: The message comes on at
28,751 mi (46,270 km). Perform the
30,000 mi (48,000 km) automatic
transmission fluid replacement.
• Example 2
: The message has not come
on, but the odometer reads 30,000 mi
(48,000 km) (for example, the Intelligent
Oil-Life Monitor was reset at 25,000 mi
(40,000 km)). Perform the engine air filter
replacement. Towing a trailer or using a car-top carrier
Change engine oil and filter as indicated by the information display and\
perform services listed in the Normal
Scheduled Maintenance chart.
As required
Inspect and lubricate U-joints (if equipped with grease fittings).
Inspect frequently, service
as required
See axle maintenance items under
Exceptions.
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km) Replace spark plugs.
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Navigator (TB5) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Extensive idling or low-speed driving for long distances, as in heavy co\
mmercial use
Change engine oil and filter as indicated by the information display and\
perform services listed in the Normal
Scheduled Maintenance chart.
As required
Replace engine air filter.
Inspect frequently, service
as required
Change transfer case fluid (Four-wheel drive vehicles).
Every 60,000 mi
(96,000 km) Replace spark plugs. Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Replace engine air filter.
Inspect frequently, service
as required
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Every
5,000 mi (8,000 km)
Rotate tires, inspect tires for wear and measure tread depth.
Change engine oil and filter. *
Every
5,000 mi (8,000 km)
or six months
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter \
change.
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Navigator (TB5) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Off-road operation
Inspect steering linkage, ball joints and U-joints. Lubricate if equipped with grease fittings.
Inspect frequently, service
as required
Replace engine air filter.
Change engine oil and filter.*
Every 5,000 mi (8,000 km)
or six months
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Rotate tires, inspect tires for wear and measure tread depth.
Replace front wheel bearing grease and grease seals if non-sealed bearing\
s are used (Two-wheel drive
vehicles).
Every
30,000 mi
(48,000 km)
Change transfer case fluid (Four-wheel drive vehicles).
Every
60,000 mi
(96,000 km)
* Reset your Intelligent Oil-Life Monitor after each engine oil and filter \
change.
Exceptions
There are several exceptions to the Normal
Schedule. Axle and Transfer Case Maintenance
Axle(s) and transfer case (four-wheel drive
vehicles) fluid changes or level checks are
not required unless a leak is suspected or
the assembly has been submerged in water.
During long periods of trailer towing with
outside temperatures above 70°F (21°C) or
at wide-open throttle for long periods above45 mph (72 km/h), change the rear axle fluid
every 30,000 mi (48,000 km) or three
months, whichever comes first, if the rear
axle is filled with non-synthetic fluid. This
interval can be waived and the 150,000 mi
(240,000km) service interval can continue if
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Navigator (TB5) Canada/United States of America, enUSA, First Printing Scheduled Maintenance

Lincoln Protect..............................................453
Lincoln Protect (CANADA ONLY)....................454
Lincoln Protect Extended Service Plans (U.S.
Only)..................................................................453
Load Carriers See: Roof Racks and Load Carriers................210
Load Carrying................................................209
Load Limit
.........................................................211
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles.............................................................215
Vehicle Loading - with and without a Trailer..................................................................211
Locking and Unlocking
..................................61
Activating Intelligent Access.............................62
Autolock..................................................................63
Auto Relock............................................................63
Autounlock.............................................................63
Battery Saver.........................................................64
Enabling or Disabling Autolock and Autounlock.........................................................63
Illuminated Entry...................................................64
Illuminated Exit......................................................64
Power Door Locks.................................................61
Remote Control......................................................61
Smart Unlocks for Intelligent Access Keys.....................................................................62 Lug Nuts
See: Changing a Road Wheel..........................319
M
Maintenance..................................................262 General Information...........................................262
Media Hub
......................................................347
Memory Function..........................................132
Easy Entry and Exit Feature..............................134
Saving a PreSet Position...................................133
Message Center See: Information Displays.................................
102
Mirrors See: Heated Windows and Mirrors.................127
See: Windows and Mirrors.................................90
Mobile Communications Equipment
...........14
Moonroof..........................................................94 Bounce-Back..........................................................95
Opening and Closing the Moonroof................94
Venting the Moonroof.........................................95
Motorcraft Parts
............................................329
MyKey Troubleshooting................................59
MyKey™..............................................................54 Principle of Operation..........................................54 N
Navigation......................................................404
cityseeker..............................................................413
Destination Mode...............................................405
Map Mode............................................................404
Navigation Map Updates...................................
413
Navigation Menu.................................................410
SiriusXM Traffic and Travel Link.......................
413
Waypoints..............................................................412
Normal Scheduled Maintenance.............460 Intelligent Oil-Life Monitor...............................
460
Normal Maintenance Intervals........................462
O
Oil Change Indicator Reset........................267
Oil Check See: Engine Oil Check......................................266
Opening and Closing the Hood...............262
Ordering Additional Owner's Literature ......................................................
243
Obtaining a French Owner’ s Manual............243
Overhead Console
.......................................152
524
Navigator (TB5) Canada/United States of America, enUSA, First Printing Index