length LINCOLN NAVIGATOR 2018 User Guide

We recommend towing a rear-wheel drivevehicle with the front wheels on a tow dollywhen towing your vehicle from the rear usingwheel lift equipment. This prevents damageto the front fascia.
TOWING POINTS
WARNING: Using recovery hooks isdangerous and should only be done by aperson familiar with proper vehiclerecovery safety practices. Improper use ofrecovery hooks may cause hook failure orseparation from the vehicle and couldresult in serious injury or death.
WARNING: Always slowly removethe slack from the recovery strap prior topulling. Failure to do so can introducesignificantly higher loads which can causethe recovery hooks to break off, or therecovery strap to fail which can causeserious injury or death.
WARNING: Never link two strapstogether with a clevis pin. These heavymetal objects could become projectiles ifthe strap breaks and can cause seriousinjury or death.
Your vehicle comes equipped withframe-mounted front recovery hooks. Thesehooks should never have a load applied tothem greater than the gross vehicle weightrating of your vehicle.
Before using recovery hooks:
•Make sure all attaching points are secureand capable of withstanding the appliedload.
•Never use chains, cables or tow strapswith metal hook ends.
•Only use recovery straps that have aminimum breaking strength two to threetimes the gross vehicle weight of thestuck vehicle.
•Make sure the recovery strap is in goodcondition and free of visible cuts, tearsor damage.
•Use a damper device such as a tarp,heavy blanket or piece of carpet drapedover the recovery strap to help absorbthe energy in the event the strap breaks.
•Make sure the stuck vehicle is not loadedheavier than its gross vehicle weightrating specified on the certification label.
•Always align the tow vehicle and stuckvehicle in a straight line (within 10degrees).
•Keep bystanders to the sides of thevehicle, at a distance of at least twice thelength of the recovery strap. This helpsavoid injury from the hazard of a recoveryhook or strap breaking, or a vehiclelurching into their path.
333
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Roadside Emergencies

Disputes submitted to the BBB AUTO LINEprogram are usually decided within forty daysafter you file your claim with the BBB. Youare not bound by the decision, and mayreject the decision and proceed to courtwhere all findings of the BBB Auto Linedispute, and decision, are admissible in thecourt action. Should you choose to acceptthe BBB AUTO LINE decision, Ford is thenbound by the decision, and must comply withthe decision within 30 days of receipt of youracceptance letter.
BBB AUTO LINE Application: Using theinformation provided below, please call orwrite to request a program application. Youwill be asked for your name and address,general information about your new vehicle,information about your warranty concerns,and any steps you have already taken to tryto resolve them. A Customer Claim Form willbe mailed that will need to be completed,signed and returned to the BBB along withproof of ownership. Upon receipt, the BBBwill review the claim for eligibility under theProgram Summary Guidelines.
You can get more information by callingBBB AUTO LINE at 1-800-955-5100, orwriting to:
BBB AUTO LINE3033 Wilson Boulevard, Suite 600Arlington, Virginia 22201
BBB AUTO LINE applications can also berequested by calling the Ford MotorCompany Customer Relationship Center at1-800-392-3673.
Note:Ford Motor Company reserves theright to change eligibility limitations, modifyprocedures, or to discontinue this processat any time without notice and withoutobligation.
UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorizedCanadian dealers. In those cases where youcontinue to feel that the efforts by Ford ofCanada and the authorized dealer to resolvea factory-related vehicle service concernhave been unsatisfactory, Ford of Canadaparticipates in an impartial third partymediation/arbitration program administeredby the Canadian Motor Vehicle ArbitrationPlan (CAMVAP).
The CAMVAP program is a straight forwardand relatively speedy alternative to resolvea disagreement when all other efforts toproduce a settlement have failed. Thisprocedure is without cost to you and isdesigned to eliminate the need for lengthyand expensive legal proceedings.
337
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
Customer Assistance

Home screen displayTileItem
If your vehicle does not have navigation, this space contains the compass.
The name of the connected phone appears on the screen. The status of the phone features alsoappear. This includes signal strength, battery charge, 911 assist setting state (On or Off ), text messagingand roaming.
PhoneB
This map displays your current location or current route in real time.*NavigationCWhen you have navigation active, you also see the next turn and the length of time and distance toyour destination.If your vehicle does not have navigation, this space contains the audio information.
* If equipped.
You can touch any of the feature displays toaccess that feature.
Anytime you select the home button, thesystem returns you to this screen.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voicecommands, to control features like audio andclimate controls. By using voice commands,you can keep your hands on the wheel andyour eyes on the road.
You can access each feature controlled bySYNC 3 through a variety of commands.
To activate the SYNC 3 voicecommands push the voice buttonon the steering wheel and wait forthe prompt.
___ is a dynamic listing, meaning that it canbe the name of anything, such as artist, thename of contact or number. The context andthe description of the command tell you whatto say for this dynamic option.
There are some commands that work forevery feature, these commands are:
463
Navigator (TB9) Canada/United States of America, enUSA, Edition date: 201708, Third-Printing-
SYNC™ 3E142599