ECU LINCOLN NAVIGATOR 2019 Owner's Guide

Remove the covers to access the frontrecovery hooks.
Before using recovery hooks:
•Make sure all attaching points are secureand capable of withstanding the appliedload.
•Do not use chains, cables or tow strapswith metal hook ends.
•Only use recovery straps that have aminimum breaking strength two to threetimes the gross vehicle weight of thestuck vehicle.
•Make sure the recovery strap is in goodcondition and free of visible cuts, tearsor damage.
•Use a damper device such as a tarp,heavy blanket or piece of carpet drapedover the recovery strap to help absorbthe energy in the event the strap breaks.
•Make sure the stuck vehicle does nothave a load heavier than its gross vehicleweight rating specified on thecertification label.
•Always align the tow vehicle and stuckvehicle in a straight line, within 10degrees.
•Keep bystanders to the sides of thevehicle, at a distance of at least twice thelength of the recovery strap. This helpsavoid injury from the hazard of a recoveryhook or strap breaking, or a vehiclelurching into their path.
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Roadside EmergenciesE276543

vehicle and reimburse the buyer in anamount equal to the actual price paid orpayable by the consumer (less a reasonableallowance for consumer use). The consumerhas the right to choose whether to receivea refund or replacement vehicle.
California Civil Code Section 1793.22(b)presumes that the manufacturer has had areasonable number of attempts to conformthe vehicle to its applicable expresswarranties if, within the first 18 months ofownership of a new vehicle or the first18,000 mi (29,000 km), whichever occursfirst:
1. Two or more repair attempts are madeon the same non-conformity likely tocause death or serious bodily injury OR
2. Four or more repair attempts are madeon the same nonconformity (a defect orcondition that substantially impairs theuse, value or safety of the vehicle) OR
3.The vehicle is out of service for repair ofnonconformities for a total of more than30 calendar days (not necessarily all atone time).
In the case of 1 or 2 above, the consumermust also notify the manufacturer of the needfor the repair of the nonconformity at thefollowing address:
Ford Motor Company16800 Executive Plaza DriveMail Drop 3NE-BDearborn, MI 48126
You are required to submit your warrantydispute to BBB AUTO LINE before assertingin court any rights or remedies conferred byCalifornia Civil Code Section 1793.22(b). Youare also required to use BBB AUTO LINEbefore exercising rights or seeking remediescreated by the Federal Magnuson-MossWarranty Act, 15 U.S.C. sec. 2301 et seq. Ifyou choose to seek redress by pursuingrights and remedies not created by CaliforniaCivil Code Section 1793.22(b) or theMagnuson-Moss Warranty Act, resort to BBBAUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford MotorCompany and to your dealer. If a warrantyconcern has not been resolved using thethree-step procedure outlined earlier in thischapter in the Getting the Services you needsection, you may be eligible to participate inthe BBB AUTO LINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration. Duringmediation, a representative of the BBB willcontact both you and Ford Motor Companyto explore options for settlement of the claim.If an agreement is not reached duringmediation or you do not want to participatein mediation, and if your claim is eligible, youmay participate in the arbitration process. Anarbitration hearing will be scheduled so thatyou can present your case in an informalsetting before an impartial person. Thearbitrator will consider the testimonyprovided and make a decision after thehearing.
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Customer Assistance

E-mailFaxPhoneCustomer Relationship Center
[email protected]/AN/AAsia Pacific
[email protected]+1 313 594 4857Caribbean and Central America
[email protected] 4 3327 266
Ford
Middle East
80004443673
Lincoln80004441066
UAE80004441066
Saudi Arabia8008443673
Mobily and Zain cell phone usersin Saudi800850078
[email protected]/AN/ANorth Africa
[email protected]/A+1-800-841-3673Puerto Rico and U.S. Virgin Islands
[email protected]/A+1-313-594-4857Sub-Saharan Africa
[email protected] [email protected]/A+82-02-1600-6003South Korea
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Customer Assistance

If you buy your vehicle in North America andthen relocate to any of the above locations,register your vehicle identification number(VIN) and new address with Ford GlobalTrade Services by emailing,[email protected].
If you are in another foreign country, contactthe nearest authorized dealer. In the eventyour inquiry is unresolved, communicate yourconcern with the dealership’s Sales Manager,Service Manager or Customer RelationsManager. If you require additional assistanceor clarification, please contact the respectiveCustomer Relationship Center as previouslylisted.
Customers in the U.S. should call1-800-392-3673.
ORDERING ADDITIONAL OWNER'S
LITERATURE
To order the publications in this portfolio,contact Helm, Incorporated at:
HELM, INCORPORATED47911 Halyard DrivePlymouth, Michigan 48170Attention: Customer Service
Or to order a free publication catalog, calltoll free: 1-800-782-4356
Monday-Friday 8:00 a.m. - 6:00 p.m. EST
Helm, Incorporated can also be reached bytheir website:
www.helminc.com
(Items in this catalog may be purchased bycredit card, check or money order.)
Obtaining a French Owner’s Manual
French Owner’s Manual can be obtainedfrom your authorized dealer or by contactingHelm, Incorporated using the contactinformation listed previously in this section.
REPORTING SAFETY DEFECTS
(U.S. ONLY)
If you believe that your vehicle has adefect which could cause a crash orcould cause injury or death, you shouldimmediately inform the NationalHighway Traffic Safety Administration(NHTSA) in addition to notifying FordMotor Company.
If NHTSA receives similar complaints, itmay open an investigation, and if it findsthat a safety defect exists in a group ofvehicles, it may order a recall and
remedy campaign. However, NHTSAcannot become involved in individualproblems between you, your dealer, orFord Motor Company.
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To contact NHTSA, you may call theVehicle Safety Hotline toll-free at1-888-327-4236 (TTY: 1-800-424-9153);go to http://www.safercar.gov; or writeto:
Administrator
1200 New Jersey Avenue, Southeast
Washington, D.C. 20590
You can also obtain other informationabout motor vehicle safety fromhttp://www.safercar.gov.
REPORTING SAFETY DEFECTS
(CANADA ONLY)
If you believe that your vehicle has a defectwhich could cause a crash or could causeinjury or death, you should immediatelyinform Transport Canada and Ford ofCanada.
Transport Canada Contact Information
http://www.tc.gc.ca/eng/motorvehiclesafety/reporting-defects-motor-vehicles.html (English)Website
http://www.tc.gc.ca/fra/securiteautomobile/signaler-defauts-vehicules-automobiles.html (French)Website
1–800–333–0510Phone
Ford of Canada Contact Information
www.ford.caWebsite
1–800–565-3673Phone
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Customer Assistance

6. Repeat Steps 3 through 7 to adjust theother headlamp.
7. Close the hood and turn off the lamps.
Horizontal Aim Adjustment
Horizontal aim is not required for this vehicleand is not adjustable.
CHANGING A BULB
WARNING: Bulbs can become hot.Let the bulb cool down before removingit. Failure to do so could result in personalinjury.
Note: Vehicles with LED headlamps do notcontain serviceable bulbs. See anauthorized dealer if they fail.
LED Lamps
These lamps operate at a high voltage. Contact an authorized dealer.
The following lamps are LED:
•Headlamp Low/high.
•Front parking lamps.
•Front side marker lamps.
•Daytime running lamps.
•Front direction indicators.
•Rear direction indicators.
•Brake and rear lamps.
•Reversing lamps.
•License plate lamps.
CHANGING THE ENGINE AIR
FILTER
WARNING: To reduce the risk ofvehicle damage and personal burn injuries,do not start your engine with the aircleaner removed and do not remove itwhile the engine is running.
Note: Failure to use the correct air filterelement may result in severe enginedamage. Resulting component damage maynot be covered by the vehicle Warranty.
When changing the air filter element, useonly the air filter element listed. SeeMotorcraft Parts (page 419).
Change the air filter element at the correctinterval. See Scheduled Maintenance (page547).
1. Release the two clamps that secure thecover to the air filter housing. Push theair filter cover toward the front of thevehicle and up slightly to release it.
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MaintenanceE248801

2.Remove the air filter element from the airfilter housing.
3. Install the new air filter element.
4. Replace the air filter housing cover andsecure all the clamps. Be careful not tocrimp the filter element edges betweenthe air filter housing and cover andensure that you properly align the tabson the edge into the slots.
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MaintenanceE248800

Follow these guidelines when using snowtires and chains:
•If possible, avoid fully loading yourvehicle.
•Use only cable type chains or chainsoffered by Ford/Lincoln as an accessoryor equivalent. Other conventional linktype chains may contact and causedamage to the vehicle's wheel houseand/or body.
•Do not install chains on the front tires asthis may interfere with suspensioncomponents.
•Only certain snow cables or chains havebeen approved by Ford/Lincoln as safefor use on your vehicle with the followingtires: 265/70R17 and 275/65R18.
•You should install snow cables or chainsthat have been rated as SAE Class S.
•Install chains securely, verifying that thechains do not touch any wiring, brakelines, or fuel lines.
•Do not exceed 31 mph (50 km/h) or lessif recommended by the chainmanufacturer while using snow chains.
•Drive cautiously. If you hear the chainsrub or bang against your vehicle, stopand retighten the chains. If this does notwork, remove the chains to preventdamage to your vehicle.
•Remove the tire chains when they are nolonger needed. Do not use tire chains ondry roads.
•Purchase chains or cables from amanufacturer that clearly labels body totire dimension restrictions. The snowchains or cables must be mounted inpairs on the rear tires only.
If you have any questions regarding snowchains or cables, please contact yourauthorized dealer.
TIRE PRESSURE MONITORING
SYSTEM
WARNING: The tire pressuremonitoring system is not a substitute formanually checking tire pressures. Youshould periodically check tire pressuresusing a pressure gauge. Failure to correctlymaintain tire pressures could increase therisk of tire failure, loss of control, vehiclerollover and personal injury.
Note: You should only use tire sealants inroadside emergencies as they may causedamage to the tire pressure monitoringsystem sensor.
Note: If the tire pressure monitoring systemsensor becomes damaged, it may notfunction.
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Wheels and Tires

LocationItem
Under the vehicle, just forward of the rear bumperSpare tire
Under the access panel located in the floor compartment behind therear seatJack and tool kit bag
Tire Change Procedure
WARNING: Only use replacementtires and wheels that are the same size,load index, speed rating and type (such asP-metric versus LT-metric or all-seasonversus all-terrain) as those originallyprovided by Ford. The recommended tireand wheel size may be found on either theSafety Compliance Certification Label(affixed to either the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver's seating position), or the Tire Labelwhich is located on the B-Pillar or edge ofthe driver's door. If this information is notfound on these labels, then you shouldcontact your authorized dealer as soon as
possible. Use of any tire or wheel notrecommended by Ford can affect thesafety and performance of your vehicle,which could result in an increased risk ofloss of vehicle control, vehicle rollover,personal injury and death.
WARNING: When one of the frontwheels is off the ground, the transmissionalone will not prevent the vehicle frommoving or slipping off the jack, even if thetransmission is in park (P).
WARNING: To help prevent yourvehicle from moving when changing awheel, shift the transmission into park (P),set the parking brake and use anappropriate block or wheel chock tosecure the wheel diagonally opposite tothe wheel being changed. For example,when changing the front left wheel, placean appropriate block or wheel chock onthe right rear wheel.
WARNING: Do not attempt to changea tire on the side of the vehicle close tomoving traffic. Pull far enough off the roadto avoid the danger of being hit whenoperating the jack or changing the wheel.
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Wheels and Tires

WARNING: Always use the jackprovided as original equipment with yourvehicle. If using a jack other than the oneprovided, make sure the jack capacity isadequate for the vehicle weight, includingany vehicle cargo or modifications. If youare unsure if the jack capacity is adequate,contact the authorized dealer.
WARNING: Switch off the runningboards before jacking or placing any objectunder your vehicle. Never place your handbetween the extended running board andyour vehicle. A moving running board maycause injury.
WARNING: Only use the spare wheelcarrier to stow the wheel provided withyour vehicle. Other wheel sizes couldcause the spare wheel carrier to fail if itdoes not fit securely or is too heavy.
1.Park the vehicle on firm, level ground andactivate the hazard flashers.
2. Apply the parking brake, place thetransmission in park (P) and switch theignition off.
3.Block the wheels diagonally opposite theflat tire, for example, if the left front tireis flat, block the right rear wheel.
Removing the Jack and Tools
Note:Pay close attention to the orientationof the jack and tool kit bag, because it needsto be reinstalled after changing the tire.
1. Open the liftgate and lift the load floorbehind the third row seat. If your vehiclehas an access panel, you need to thenunlatch and remove this panel.
2. Remove the wing nut by turning itcounterclockwise.
3. Remove the jack and tool kit bag fromthe bracket, loosen the straps andremove the tool bag from the jack.
Removing the Spare Tire
1.Remove the swivel wrench from the toolkit bag, open the spare tire winch accessplug at the bottom of the compartmentfor the jack and tools tray.
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