LINCOLN NAVIGATOR 2020 Manual PDF

•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a Bluetooth
enabled and compatible cell phone to
SYNC.
• A connected Bluetooth enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the U.S., Canada or in a
territory in which 911 is the emergency
number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is switched off and the phone is
connected to SYNC, an icon displays on the
status bar. Note:
Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number.
• Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phone(s) thrown from your vehicle
are the ones paired and connected to
the system.
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GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCC
Rules and with Industry Canada
license-exempt RSS standard(s). Operation
is subject to the following two conditions: (1)
This device may not cause harmful
interference, and (2) This device must accept
any interference received, including
interference that may cause undesired
operation.
WARNING: Changes or modifications
not expressively approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
The term "IC:" before the radio certification
number only signifies that Industry Canada
technical specifications were met.
The typical operating range for your
transmitter is approximately 33 ft (10 m).
Vehicles with the remote start feature will
have a greater range. One of the following could cause a decrease
in operating range:
•
Weather conditions.
• Nearby radio towers.
• Structures around the vehicle.
• Other vehicles parked next to your
vehicle.
The radio frequency used by your remote
control can also be used by other radio
transmitters, for example amateur radios,
medical equipment, wireless headphones,
wireless remote controls, cell phones, battery
chargers and alarm systems. If the
frequencies are jammed, you will not be able
to use your remote control. You can lock and
unlock the doors with the key.
Note: Make sure to lock your vehicle before
leaving it unattended.
Note: If you are in range, the remote control
will operate if you press any button
unintentionally.
Note: The remote control contains sensitive
electrical components. Exposure to moisture
or impact may cause permanent damage. Intelligent Access
(If Equipped)
The system uses a radio frequency signal to
communicate with your vehicle and authorize
your vehicle to unlock when one of the
following conditions are met:
• You activate the front exterior door
handle switch.
• You press the luggage compartment
button.
• You press a button on the transmitter.
If excessive radio frequency interference is
present in the area or if the transmitter
battery is low, you may need to mechanically
unlock your door. You can use the
mechanical key blade in your intelligent
access key to open the driver door in this
situation.
See Remote Control (page 69).
REMOTE CONTROL
Intelligent Access Key
Note: You may not be able to shift out of
park (P) unless the intelligent access key is
inside your vehicle.
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The intelligent access keys operate the
power locks and the remote start system.
The key must be in your vehicle to use the
push button start. The intelligent access key also contains a
removable key blade that you can use to
unlock your vehicle. Slide the release on the
back of the remote control to release the key
blade, then pull the blade out. Note:
Your vehicle keys came with a
security label that provides important key
cut information. Keep the label in a safe
place for future reference.
Using the Key Blade
The key cylinder is under the handle.
To access the cylinder:
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1. Pull the handle and hold it.
2. While holding the handle outward,
identify the cylinder and insert the key
blade into the slot.
3. Actuate the cylinder to unlock or lock the
door. Replacing the Battery WARNING: Keep batteries away from
children to prevent ingestion. Failure to
follow this instruction could result in
personal injury or death. If ingested,
immediately seek medical attention. WARNING: If the battery
compartment does not securely close, stop
using the remote control and replace it as
soon as possible. In the meantime, keep
the remote control away from children.
Failure to follow this instruction could result
in personal injury or death.
Note: Refer to local regulations when
disposing of transmitter batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
transmitter should operate normally. A message appears in the information
display when the battery is low. See General
Information
(page 133).
Intelligent Access Key
The remote control uses one coin-type
three-volt lithium battery CR2450 or
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1.
Push the release button and pull the key
blade out. 2. Twist a thin coin under the tab hidden
behind the key blade head to remove
the battery cover. 3. Insert a suitable tool, for example a
screwdriver, in the position shown and
carefully remove the battery.
4. Install new battery with the + facing
upward. 5. Reinstall the battery cover and the key
blade.
Car Finder Press the button twice within three
seconds.
The horn sounds and the direction indicators
flash. We recommend you use this method
to locate your vehicle, rather than using the
panic alarm.
Note: If any door or the liftgate is open, or if
the hood is open on vehicles with an
anti-theft alarm or remote start, the horn
sounds twice and the direction indicators do
not flash.
Sounding the Panic Alarm Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to
turn it off.
Note: The panic alarm only operates when
the ignition is off.
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Remote Start
WARNING: To avoid exhaust fumes,
do not use remote start if your vehicle is
parked indoors or in areas that are not well
ventilated.
Note: Do not use remote start if your fuel
level is low. The remote start button is on the
transmitter.
This feature allows you to start your vehicle
from outside the vehicle. The transmitter has
an extended operating range.
Vehicles with automatic climate control can
be configured to operate when the vehicle
is remote started.
See Automatic Climate
Control (page 165).
Many states and provinces have restrictions
for the use of remote start. Check your local
and state or provincial laws for specific
requirements regarding remote start
systems. The system does not work if:
•
The ignition is on.
• The anti-theft alarm triggers.
• You switch off the feature in the
information display.
See General
Information (page 133).
• The hood is open.
• The transmission is not in park (P).
• The battery voltage is below the
minimum operating voltage.
Remote Control Feedback
An LED on the remote control provides status
feedback of remote start or stop commands. Status
LED
Remote startsuccessful
Solid green
Remote stopsuccessful
Solid red
Request failed or
status not received
Blinking red
Status incomplete
Blinking green Remote Starting Your Vehicle
Note:
You must press each button within
three seconds of each other. If you do not
follow this sequence, your vehicle does not
start remotely, the direction indicators do
not flash twice and the horn does not sound. To remote start your vehicle:
1. Press the lock button to lock all the
doors.
2. Press the remote start button twice. The
exterior lamps flash twice.
The horn sounds if the system fails to start.
Note: Press the push button ignition switch
on the instrument panel once to exit remote
start.
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The power windows do not work during
remote start and the radio does not turn on
automatically.
The parking lamps remain on and the vehicle
runs for 5, 10 or 15 minutes, depending on
the setting.
Extending the Engine Running Time
To extend the engine running time duration
of your vehicle during remote start, repeat
steps 1 and 2 while the engine is running. If
the duration is set to 15 minutes, the duration
extends by another 15 minutes. For example,
if your vehicle had been running from the
first remote start for 5 minutes, your vehicle
continues to run now for a total of 30
minutes. You can extend the remote start
up to a maximum of 35 minutes.
Wait at least five seconds before remote
starting after the engine stops running.
Turning Your Vehicle Off After Remote
Starting
Press the button once. The
parking lamps turn off. You may have to be closer to your vehicle
to remotely switch off your vehicle after
remote starting. This is due to the added
noise of your running vehicle.
You can switch this feature on or off in the
information display.
Memory Feature
You can program your intelligent access key
to recall memory positions. See Memory
Function (page 181).
If programmed to a pre-set position, the
remote control recalls memory positions
when you unlock your vehicle. If you have
the easy entry and exit feature enabled and
the ignition is off, the seat moves to the easy
entry position.
The seat moves to the driver memory
position when you switch the ignition on. REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can
be purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle.
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WHAT IS PHONE AS A KEY
Phone as a key allows you to use your phone
in place of a remote control.
You can use your phone for the following
functions:
•
Remote locking and unlocking.
• Passive entry and exit.
• Passive start.
• Remote start.
• Memory function recall.
PHONE AS A KEY LIMITATIONS
Limitations can vary based on the make and
model of your phone, phone location and
physical obstructions.
The following items could cause your phone
as a key to stop working:
• The approximate phone as a key range
is 131 ft (40 m).
• Your Bluetooth connection is not
enabled, is disrupted, or out of range. •
Your phone as a key is not active or
enabled on at least one phone.
• Your vehicle battery has depleted.
• Your phone battery has depleted.
• Your phone frequencies have jammed.
• Your phone is too close to metal objects
or other electronic devices.
PROGRAMMING YOUR PHONE
Refer to the Lincoln Way app for instructions
on registering your vehicle and programming
your phone as a key.
USING THE VALET MODE
1. Press Settings on the touchscreen.
2. Press Valet Mode.
Note: Have your backup start passcode
completely setup before using valet mode. Note:
Once the system detects a valid phone
as a key, the temporary passcode displays
in both the touchscreen and mobile app. If
the system does not detect a valid phone as
a key, it prompts you to enter your backup
start passcode. Once validated, the
temporary passcode displays on the
touchscreen.
3. Enter the first five digits of the passcode
on the keyless entry keypad to lock or
unlock your vehicle.
4. Enter the eight-digit passcode on the touchscreen to start and drive your
vehicle.
To disable valet mode, press Exit Valet Mode
on the touchscreen. Once the system detects
an authorized phone as a key, it disables. If
the system does not detect a valid phone as
a key, it prompts you to enter your backup
start passcode. Once validated, valet mode
disables.
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USING THE BACKUP STARTING
PASSCODE
If you are unable to start your vehicle with
phone as a key, follow the steps below:
1. Press the brake pedal and the ignition
button. If the system does not detect a
valid phone as a key, a message appears
and the system prompts you for your
backup starting passcode.
Note: Make sure you have phone as a key
active on at least one phone to use the
previously created backup starting code.
Note: If the backup starting passcode screen
does not appear, it is necessary to press the
ignition button again.
2. Use the touchscreen to enter your backup starting passcode.
3. After entering your backup starting passcode, you must press Enter within
30 seconds.
4. Once the system validates the backup starting passcode, a message alerts you
to start your vehicle. 5. Press the brake pedal and the ignition
button within 20 seconds to start the
engine.
6. If your vehicle does not start, repeat steps 1-5.
PHONE AS A KEY –
TROUBLESHOOTING
Phone as a Key – Frequently Asked
Questions
How can I tell if my vehicle has phone as a
key? Once you pair your phone with your
vehicle, the touchscreen display menu
identifies the phone as a key option if it
is available. See Programming Your
Phone (page 75). Why do I get a No Key Detected message
in the instrument cluster display when I am
using phone as a key and my phone is in
the car?
Your phone ’s Bluetooth connection has
been disrupted or is not connected. Try
to reconnect via Bluetooth using the
Lincoln Way app, verify your phone as
a key is still active, enabled and has not
been revoked.
What do I do if my phone is lost, damaged,
or the battery has depleted? Use the backup starting passcode that
you created to protect you in the event
that your phone is lost, damaged, or the
battery has depleted.
See Using the
Backup Starting Passcode (page 76).
How many phones can I use for phone as
a key? You can program and activate up to four
phones with phone as a key to your
vehicle.
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How does a valet drive my car if I only use
my phone as a key?
Have the valet use the temporary valet
passcode that you created when using
valet mode. See Using the Valet Mode
(page 75).
How do I delete a phone as a key
programmed to my vehicle? If the phone as a key belongs to your
account, you can delete it from your
phone. If not, reset phone as a key from
the touchscreen display menu.
I uninstalled my Lincoln Way app and
reinstalled it. Why am I not able to get a
new phone as a key? Remove the phone as a key that was
previously associated with your phone
or reset phone as a key from your
vehicle, and then request a new phone
as a key. Why can I not remotely start the vehicle
with my phone as a key?
Using the Lincoln Way app, verify your
phone as a key to be active and enabled
via Bluetooth connection on at least one
phone. If Bluetooth has connected but
phone as a key is not active, activate
your phone as a key where prompted
from the Lincoln Way app.
See Using
the Backup Starting Passcode (page
76).
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