LUCID AIR 2023 Owners Manual
Manufacturer: LUCID, Model Year: 2023, Model line: AIR, Model: LUCID AIR 2023Pages: 241, PDF Size: 5.15 MB
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demonstrator vehicle), whichever occurs first
and lasts until the time period as stated in
the New Vehicle Warranty Coverage section of
this guide.
What Are Your Remedies?
The Lucid New Vehicle Limited Warranty
covers the rectification of reported defects
covered by this warranty via repair,
replacement, or adjustment of faulty parts
or components, as determined by Lucid in
its discretion. If a defect can be properly
eliminated by repair, and this is the most
economical course of action, then the Lucid
Service Representative will complete the
repair. Lucid may determine at its sole
discretion that certain parts or components
should be replaced rather than repaired.
For Lucid Genuine Spare Parts installed
during a warranty repair, the warranty
coverage ends at the expiration of the
warranty period for that covered system.
For reported defects in the materials or
workmanship of any parts manufactured or
supplied by Lucid but not remedied within the
warranty period, the Lucid Warranty coverage for that reported defect will continue until the
reported defect is resolved. Such coverage will
end:
-When the Lucid Service Representative
confirms that the defect has been
eliminated;
- When the Lucid Service Representative
confirms that no fault exists; or
- Thirty days after you have been notified
in writing that the Lucid Genuine Spare
Parts required to carry out the repair
are in stock at the Lucid Service
Representative.
Limitations on Liability
To the fullest extent allowed by applicable law,
all of the warranties in this Lucid New Vehicle
Limited Warranty are subject to the following
limitations and disclaimers:
THE WARRANTIES IN THIS LUCID NEW
VEHICLE LIMITED WARRANTY ARE THE
ONLY EXPRESS WARRANTIES APPLICABLE
TO YOUR VEHICLE. LUCID DOES NOT
ASSUME OR AUTHORIZE ANYONE TO
ASSUME FOR IT ANY OTHER OBLIGATION OR LIABILITY IN CONNECTION WITH YOUR
VEHICLE OR THESE WARRANTIES. NO
PERSON MAY MODIFY OR WAIVE ANY PART OF THESE WARRANTIES.
As a condition of these warranties, you are
responsible for properly using, maintaining, and caring for your vehicle as outlined in yourOwner
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Dispute Resolution
We take customer satisfaction seriously. If
you have any questions or concerns, or are unsatisfied with the service you are receiving,
follow these steps:
1. Contact your Lucid Service Representative at your local Service
Center
2. If your inquiry or concern remains unresolved, contact the Sales Manager,
Service Manager or Customer
Care Manager at 1-888-99 LUCID
(1-888-995-8243)
What to Do in Case of Dispute (U.S. Only)
Customer satisfaction is very important to Lucid. If you have an unresolved warranty
concern after following the procedure outlined
above, U.S. owners may be eligible to utilize the BBB AUTO LINE, an out of court disputeresolution program administered by BBB
National programs.
BBB AUTO LINE, administered by BBB
National Programs
1676 International Drive, Suite 550
McLean, Virginia 22102
1-800-955-5100 or BBBAUTOLINE.org
This service is provided at no cost to you and
is part of Lucid
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all parties must comply with the decision
within the time limits (performance date) set
by the arbitrator. Approximately two weeks
after the "performance date," BBB AUTO LINE
will contact the consumer to verify that the
arbitrator
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Customer Care
Contacting Lucid Motors
Please have the following details availablewhen contacting Lucid Motors. They are
essential to effectively and efficiently answer
your questions or resolve your concerns.
-Owner
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Reporting Safety Defects
United States
If you believe that your vehicle has a
defect which could cause a crash or
could cause injury or death, you should
immediately inform the National Highway
Traffic Safety Administration (NHTSA) in
addition to notifying Lucid Motors.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles,
it may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you and Lucid
Motors .
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at:
1-888-327-4236 (TTY: 1-800-424-9153);
go to https://www.nhtsa.gov/report-a-safety-
problem#index ; or write to:
Administrator
National Highway Traffic Safety
Administration
1200 New Jersey Avenue SE
Washington, DC 20590
You can also obtain other information about motor vehicle safety from:
http://www.safercar.gov Canada
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately inform Transport Canada, in addition to notifyingLucid Motors .
To contact Transport Canada, call their toll- free number:
+1-800-333-0510
Consumer Information212
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Disclaimers
California Proposition 65
WARNING: Operating, servicing, andmaintaining a passenger vehicle can
expose you to chemicals, including
phthalates, which are known to
the State of California to cause cancer
and birth defects, or other reproductive
harm. To minimize exposure, wear gloves or
wash your hands frequently when servicing
your vehicle. For more information, go to
www.P65Warnings.ca.gov/passenger-vehicle .
California Perchlorate Advisory
WARNING: Certain components of
this vehicle, such as lithium batteries,
may contain perchlorate material.
Special handling may apply for
service or end-of-life disposal. See
www.dtsc.ca.gov .
Vehicle Telematics
Lucid Air is an advanced connected vehicle
equipped with a host of advanced electronic
control units (ECUs), each responsible for
a specific set of features. The features
span domains including controls, safety,
infotainment, chassis, AD/ADAS, telematics, to name a few that contribute to functionality,
performance, safety, and security of the
vehicle.
In the process of its operation, each ECU
monitors a set of sensors and controls a
set of actuators depending on the role of
the ECU. As a result, each ECU generates
and collects data about the operational
state, performance, anomalies, environment
conditions, battery and charging related information, speed, direction, location, etc.
The collected data are transmitted to the
Lucid cloud services infrastructure on an
ongoing basis over cellular wireless and
wireless LAN networks. In addition, a portion of the data may be accessed by the
technicians at the service center and stored
in the Lucid information databases.
Lucid may use the vehicle data stored
in the vehicle, databases in the service
centers, and cloud-based infrastructure to enhance its products and services,
including but not limited to vehicle
maintenance, troubleshooting, timely service
recommendations & reminders, additional
feature recommendations, research and
development, and marketing & business
analysis purposes. Lucid Air has the over-the-
air (OTA) software update capability to keep the vehicle software current and improved.Lucid may use the vehicle data to update
vehicle software improvements OTA to avoid
issues proactively before they occur on the
vehicle.
Please see Lucid
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-Whether or not the driver and passenger
safety belts were buckled/fastened;
- How far (if at all) the driver was
depressing the accelerator and/or brake
pedal; and,
- How fast the vehicle was traveling.
These data can help provide a better
understanding of the circumstances in which crashes and injuries occur.
Note: EDR data are recorded by your vehicle
only if a non-trivial crash situation occurs;
no data are recorded by the EDR under
normal driving conditions and no personal
data (e.g., name, gender, age, and crash
location) are recorded. However, other parties,
such as law enforcement, could combine
the EDR data with the type of personally
identifying data routinely acquired during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the
vehicle or the EDR is needed. In addition to
the vehicle manufacturer, other parties, such
as law enforcement, that have the special
equipment, can read the information if they have access to the vehicle or the EDR.
Note: Services such as software updates
and other subscritpions sometimes require
transmission of vehicle data.Consumer Information214
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Vehicle Recycling
High-Voltage Battery Recycling ProcessWARNING: Attempting to disconnect
or remove the battery pack without
the proper training, tools, and
equipment is highly dangerous and
could result in serious injury or death.
Your vehicle is equipped with a liquid-cooled
lithium ion (Li-ion) high-voltage battery pack.
A battery pack must be properly recycled
when it has been damaged or has reached the
end of its useful service life.
If the vehicle can no longer hold a charge
or power on, or in the case of a collision or submersion, contact a Lucid Service Center
immediately. Have the battery pack removed from the vehicle by a Lucid Service Center
or a Lucid approved technician as soon as
possible. Do not attempt to disconnect or remove the battery pack yourself.
Lucid Service Centers will manage the
damaged or depleted battery pack and, in accordance with Lucid
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FCC, FDA, and ISED Compliance
FCC and ISED CertificationComponentManufacturerModelOperating Frequency (MHz)FCC ID / ISED IDBluetooth
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ComponentManufacturerModelOperating Frequency (MHz)FCC ID / ISED IDTelematics
Control UnitLucid USA, Inc.P11-K290G02412.0-2462.0 MHz,
2502.5-2567.5 MHz,
5180.0-5240.0 MHz,
5745.0-5825.0 MHz,
699.7-715.3 MHz,
779.5-784.5 MHz,
824.2-848.8 MHz,
1710.7-1754.3 MHz,
1850.2-1909.8 MHz2AXZJ-CTX0710
IC: 27970-CTX0710Tire Pressure
Monitoring
SystemContinental
Automotive
GmbHTIS-01433.92 MHzKR5TIS-01
IC: 7812D-TIS01
Note: ISED compliance: CAN ICES-002/NMB-002
FCC and ISED Notes: Wireless Charger-JVIS USA FCC ID: 2AZX6-1LCID350001
IC: 27404-1LCID350001
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Changes or modifications not expressly approved by the party responsible for compliance could
void the user